VanAccess IP0120 User manual

IP Phone
User Manual
IP0120 (SIP)
IP0121 (H.323)

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Contents
1OVERVIEW.........................................................................................................4
1.1 INTRODUCTION ...............................................................................................4
1.2 KEY FEATURES................................................................................................5
1.3 HARDWARE SPECIFICATION.............................................................................7
2BASIC INSTALLATION....................................................................................8
2.1 APPEARANCE INTRODUCTION .........................................................................8
2.1.1 Key parts of the IP0120/IP0121 ................................................................8
2.1.2 Rear and Back side Panel of the IP0120/IP0121 ......................................9
2.1.3 KEYPAD DEFINITION ........................................................................................11
2.2 LCD MENU LIST...........................................................................................15
2.3 INSTALLATION ENVIRONMENT ......................................................................19
3CONFIGURATION FROM KEYPADS..........................................................20
3.1 NETWORK CONFIGURATION ..........................................................................20
3.1.1 Dynamic IP Method (DHCP)...................................................................20
3.1.2 PPPoE Method.........................................................................................21
3.1.3 Static IP Method.......................................................................................21
3.2 REGISTRATION TO GK /PROXY SERVER ........................................................22
3.2.1 Registration to a gatekeeper (IP0121).....................................................22
3.2.2 Registration to a proxy server (IP0120)..................................................23
3.3 REGISTRATION /STARTUP MESSAGE ..............................................................25
3.4 CONFIGURATIONS UNDER “VIEW”ITEM ........................................................29
3.4.1 View current network settings..................................................................29
3.4.2 Ping another device .................................................................................29
3.4.3 View current quota...................................................................................29
3.4.4 “Warm restart” the IP Phone ..................................................................29
3.4.5 Display current software version.............................................................30
3.4.6 Packet Trace for signal monitoring .........................................................30
3.5 “FORWARD”CONFIGURATIONS .....................................................................31
3.5.1 Immediate Forward..................................................................................31
3.5.2 Busy Forward...........................................................................................31
3.5.3 No Answer Forward.................................................................................31
3.6 SOFTWARE UPGRADE ....................................................................................32

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4CONFIGURATIONS ON WEB .......................................................................33
4.1 NETWORK CONFIGURATION ON WEB .............................................................34
4.1.1 Basic.........................................................................................................34
4.1.2 Others.......................................................................................................34
4.1.2.1 MAC Address –................................................................................34
4.1.2.2 NTP Server –....................................................................................34
4.1.2.3 Time Zone – .....................................................................................34
4.2 H.323 CONFIGURATION ON WEB ...................................................................35
4.2.1 H.323 Parameters....................................................................................35
4.2.2 Forward Mode .........................................................................................35
4.2.3 Advanced..................................................................................................35
4.2.3.1 Min Media Port :..............................................................................35
4.2.3.2 Max Media Port : .............................................................................36
4.2.3.3 Codec: ..............................................................................................36
4.3 SIP CONFIGURATION ON WEB........................................................................37
4.3.1 SIP Parameters........................................................................................37
4.3.2 Forward Mode .........................................................................................37
4.3.3 Advanced..................................................................................................37
4.3.3.1 Reg From – ......................................................................................37
4.3.3.2 Reg To:.............................................................................................38
4.3.3.3 Reg Expire: ......................................................................................38
4.3.3.4 Min Media Port:...............................................................................38
4.3.3.5 Max Media Port : .............................................................................38
4.3.3.6 Codec: ..............................................................................................38
4.4 PHONE CONFIGURATION ON WEB ..................................................................39
4.4.1 Prefix........................................................................................................39
4.4.2 Voice.........................................................................................................40
4.4.2.1 Ring / handset / handfree Volume – .................................................40
4.4.2.2 CodecTxGain – ................................................................................40
4.4.2.3 Ring Type –......................................................................................40
4.4.2.4 RTPLowBW –..................................................................................40
4.4.2.5 Jitter Buffering – ..............................................................................40
4.4.3 Others.......................................................................................................40
4.4.3.1 VAD – ..............................................................................................40
4.4.3.2 BG Noise Level –.............................................................................41
4.5 SYSTEM CONFIGURATION ON WEB ................................................................42
5CALL FUNCTIONS..........................................................................................43

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5.1 MAKING CALLS ............................................................................................43
5.2 RECEIVING CALLS.........................................................................................43
5.3 CHECK CALL HISTORY (INCOMING /OUTGOING /MISSED CALLS) ...................43
5.4 AUTO REDIAL ...............................................................................................44
5.5 CALL FORWARD ............................................................................................44
5.6 CALL TRANSFER ...........................................................................................44
5.6.1 Blind Transfer ..........................................................................................44
5.6.2 Consultant Transfer .................................................................................44
5.7 CALL HOLD...................................................................................................45
5.8 PHONE BOOK AND SPEED DIAL............................................................45
6ATTACHMENT.................................................................................................47
6.1 HOT KEY DEFINITIONS..................................................................................47
6.2 H.323 INTEROPERABILITY LIST.....................................................................48
6.3 SIP INTEROPERABILITY LIST.........................................................................50

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1Overview
1.1 Introduction
VanAccess believes that the next generation networks based on VoIP
technologies will change the way people communicate with each other and people
will benefit a lot from the technologies. The usage of the technologies should be
simple to most users, the users should only find the benefits without facing the
technology barriers. So, our mission is to make the usage of VoIP technologies just as
simple as the usage of normal telephone set. “Simple is the best” is our goal in
developing the IP Phone products.
The Ethernet Phone IP0120/IP0121 is a next generation IP Phone that provides a
cost-saving solution for small business/home users on their telecommunication needs.
The IP0120/IP0121 is following the open standard SIP/H.323 protocol to make sure
that the user can easily install this IP phone on most of the existing VoIP(Voice over
IP) services. By using the state-of-the-art DSP(Digital Signal Processing) technology,
the IP0120/IP0121 delivers outstanding voice quality that is very comparable to the
PSTN voice quality.
With the built in LCD display, the user can easily configure the IP0120/IP0121
for first time installation in a few minutes. And besides the advanced VoIP functions
in easy installation, IP0120/IP0121 also provides rich telephone features such as the
last number redial, speed dial, phone book, call forward/transfer, call history, volume
adjustment and speakerphone. IP0120/IP0121 is your best VoIP solution in the new
generation communication.
The differences between the different IP Phone models are listed in the
following table:
Ethernet
Interfaces
SIP H.323
IP0120 O(WAN+PC) O X
IP0121 O(WAN+PC) X O
Table 1. Models table

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1.2 Key Features
•Following H.323 version 4 standard ( IP0121 ) :
oSupport Fast start, Tunneling and H.245 DTMF relay.
•Following RFC-3261 SIP standard (IP0120) :
oSupport password authentication using MD5 digest and RFC-2833 for
DTMF relay.
•Dynamic IP support (DHCP and PPPoE) :
oGetting IP from DHCP server using DHCP protocol or through ADSL
modem using PPPoE protocol, automatically reconnect when PPPoE
lost connection.
•Passing through NAT devices:
oCan make outgoing and incoming calls under any NAT devices (even
under two layer NAT devices) when working with the specific
gatekeeper/proxy devices.
•Remote software upgrade capability (via ftp):
oFTP protocol provides reliable remote upgrade through Internet.
•Advanced Digital Signal Processing (DSP) technology to ensure superior
audio quality:
oHardware System on a Chip solution with built in DSP processor
makes sure the perfect voice quality.
•Support G.723.1, G.729A/B, G.711 (A-law/U-law) voice codecs :
oFollowing ITU-T standard to support best compatibility.
•Support supplementary services, including immediate (unconditional) call
forwarding, busy call forwarding, no answer call forwarding and call
hold/transferring.
•Provide call history:
oRecord incoming call history, outgoing call history, missed (not
accepted) call history, and let users make direct call from the call
history.
•Phone Book : 50 sets
•Speed dial : 10 sets

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•Support Silence Suppression, VAD (Voice Activity Detection), CNG
(Comfort Noise Generation) :
oSilence suppression can save about half of the network bandwidth
needed during normal VoIP conversation.
•Ping function supported :
oPing other device in the Internet from IP0120/IP0121 to make sure the
Internet connection is ok.
•System status display on the LCD panel :
oUser can easily know if the IP0120/IP0121 is working normally and
monitor the system status(network status, registering status) from the
LCD panel display.
oA “PKT Trace” function is supported to display the packets received
on the LCD panel to let administrator find the network problem on
line.
•Call with or without gatekeeper / proxy(direct IP dialing) :
oFollowing standard SIP / H.323 protocol and is compatible with most
of existing SIP proxy / H.323 gatekeeper.
•Provide easy configuration methods:
oVery easy setting by keypads on the phone set.
oSetting by web browser.
•Support RFC-3261, H.323, TCP/UDP/IP, RTP/RTCP, HTTP, ICMP, ARP,
DNS, DHCP, NTP/SNTP, FTP, PPP, PPPoE protocols.
•Interoperable with most of the existing SIP/H.323 VoIP devices (IP-phone,
gateway, gatekeeper, proxy, soft-switch, IP-PBX), including Microsoft
NetMeeting, Cisco gateways / gatekeepers:
oPlease refer to the section 6.2/6.3 Interoperability List for the complete
listing.
•The WAN Port automatically works for paralleled Ethernet cable and crossed
Ethernet cable.

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1.3 Hardware Specification
Table 2. Hardware Specification of IP0121 and IP0120
HARDWARE SPEC
Spec\Model IP0120 / IP0121
PC Port 1xRJ45 10/100 Base-T Ethernet, line auto-sensing/switching.
1xRJ45 10/100 Base-T Ethernet, line auto-sensing/switching.
WAN Port (Option)Power Over Ethernet 802.3af function.
LCD display 2x16 characters
Phone Case 36-button keypad
Input: 100-240V AC
Universal Switching Power Adaptor Output: +7V DC, 800mA
Speaker 8 Ohm/0.2 Watt speaker for speakerphone operation
Dimension 19cm(W)x23cm(D)x9cm(H)
Weight 870 g
Operating Temperature 32 - 104°F (0 – 40°C)
Humidity 10%-95% (non-condensing)
EMI Compliance UL/EN/FCC Class B

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7.
6.
4.
5.
1.
2.
3.
2Basic Installation
2.1 Appearance Introduction
2.1.1 Key parts of the IP0120/IP0121
The key parts of the IP0120/IP0121 series IP Phone are shown in
figure 1, including the followings :
1. 2x16 LCD Display 5. Handset
2. Keypad 6. Ethernet Cable
3. Indicator of usage 7. Power Adaptor
4.UserManual
Figure 1. Key parts of the IP0120/IP0121 IP Phone

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3.
2.
1.
4.
2.1.2 Rear and Back side Panel of the IP0120/IP0121
The rear and back side panel illustration is shown in figure 2 and 3,
main parts include:
1. RJ-45 Ethernet Port
2. RJ-45 Ethernet Port
3. Power Adaptor Jack
4. Jack of line to handset
Figure 2. Rear Panel of the IP Phone

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Figure 3. Back Side Panel of the IP Phone

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2.1.3 Keypad Definition
Figure 3. Keypad illustration
1. Light
The red light goes on-off when there is an incoming call.
2. LCD Display
Menu and all status shall be displayed for users.
3. “ÍUP” Key
When the IP phone is entered into the menu selection, this key is used to
scroll up the menu items.
And when the IP phone is editing some menu item’s contents, this key is
used as “ left delete” to delete a digit per each key press.
When the IP phone is on dial mode, the “Å” key is used as “delete” key.

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“ÆDOWN” Key
When the IP phone is entered into the menu selection, this key is used to
scroll down the menu items.
And when the IP phone is editing some menu item’s contents, this key is
used as “ right shift” to shift the cursor right a digit per each key press.
4. - IN VOL+
When the IP phone is at idle state or talking on handset or speaker, this key
is used to increase/decrease the volume of the voice sound.
The volume of speaker, handset and ring are separately adjusted according to
the mode of current usage. When in idle, “+” key increase the volume of
ring tone, “-” key decrease the volume of ring tone; in hand-free mode, “+”
key increase the volume of speaker, “-” key decrease the volume of speaker;
when in handset mode, “+” key increase the volume of handset, “-” key
decrease the volume of handset.
5. +OUT VOL-
Users are able to increase and/or decrease the volume which they send out to
remote party.
6. SPEAKER
This key is pressed to switch between the usage of the handset and the
speaker devices.
7. HOLD
To hold the conversation.
This key can also be pressed to do consultant-transfer of an active call to
another IP phone. When the IP phone is active(incoming call answered or
outgoing call accepted), by pressing this key, a dial tone will be heard, then
the user can key in another IP phone’s number to call to another party and
have a conversation with him. Then, by pressing “TRANSFER” key, the
call will be transferred to this new party.
8. NET
When users are not successfully registered to their service provider, this

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button light will turn on-off. User can press this button to try to register
again to their service provider.
9. MESSAGE
This is for future use of functions upgrade.
10. Menu / OK
When the IP phone is at idle state, this key is used as “Menu” key to bring
out the menu selection on the LCD display.
When inside the menu selection/setting on the LCD display, this key is used
as “OK” key to enter into a lower layer of menu selection or to accept the
edited item’s contents.
When the IP phone is on dial mode, the “OK/Menu” key is used as “Dial
Out” key.
11. Cancel
When the IP phone is entered into the menu selection, this key is used to
escape to an upper layer of the menu selection.
And when the IP phone is editing some menu item’s contents, this key is
used to cancel current edit and escape to an upper layer of the menu
selection.
12. TXT ←→ NUM
When users need to press information in characters, press this button and
alphabets shown on the keypads will be displayed.
13. TRANSFER
This key is pressed to transfer an active call to another IP phone. When the
IP phone is active(incoming call answered or outgoing call accepted), by
pressing this key, a dial tone will be heard, then the user can key in another
IP phone’s number to transfer the call to another party. If the call transfer is
successful, a busy tone will appear to notice the user to on-hook the phone.
If the call is failed, the user can press this “Transfer” key again to retrieve
back this original call connection.

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When a call is incoming and this IP phone is ringing, by pressing this
“Transfer” key and then another IP phone’s number can transfer the call
immediately to another party without answering the call.
14. Redial / Dial
When the IP phone is off-hooked and dialed some number, this key is
pressed to call out. The “#” key has this same function to send out the called
number.
When the IP phone is off-hooked and this key is pressed immediately, the
last dialed number will be called out right away.
15. Speed Dial M1 – M10
Users are able to store 10 specific phone numbers in the slots of M1 - M10.
Users are able to make a speed dial call to the specific party by pressing the
speed dial key from M1 – M10.
16. Phone Book
Users are able to store up to 50 phone numbers by pressing the “PhoneBook”
button. For each item of the 50 phone book numbers, the user can store both
the number and the name for display.

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2.2 LCD Menu List
The following is the roadmap of the menu on your IP phone.
SIP & H.323 share similar menu, different parts are written separately.
View
¾Network Value
¾IP Address
¾Network Mask
¾Default Route
¾DNS Server
¾Ping
¾Quota
¾Restart
¾Image Version
¾(Yes / No) PKT Trace
Configure (Password: 135)
¾Network
¾(Yes / No) Dynamic IP
¾(Yes / No) PPPoE
¾If yes:
¾PPPoE User Name
¾PPPoE Password
¾Static IP
¾IP Address
¾Network Mask
¾Default Route
¾DNS Server
¾Time Zone
¾H323
¾Numfber
¾Password
¾H.323 ID
¾(Yes / No) Reg to GK
¾(Yes / No) RTPLowBW

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¾SIP
¾Number
¾Password
¾Login ID
¾(Yes / No) Proxy On
¾If Yes:
¾Proxy Address
¾Proxy Port
¾(Yes / No) Outbound Proxy
¾If Yes:
¾Outbound Proxy IP
¾Outbound Proxy Port
¾(Yes / No) RTPLowBW
¾Forward Mode
¾(Yes / No) Immediate
¾If Yes:
¾Immediate Number
¾(Yes / No) Busy
¾If Yes:
¾Busy Number
¾(Yes / No) No Answer
¾If Yes:
¾No Answer Number
¾No Answer Time
Advanced
¾System
¾DSP Version
¾Upgrade / DnLoad
¾FTP Server IP
¾Image File Name
¾Upgrade Image
¾Upgrade Loader
¾Config Profile
¾Debut Mode
¾Dump Address
¾Dump Size
¾Dump!

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¾Network
¾MAC Address
¾NTP Server
¾Restart Count
¾RTP Process
¾(Yes / No) Bypass Server
¾(Yes / No) Jitter Buffer
¾(Yes / No) Auto Upgrade
¾Phone Advanced
¾Codec
¾G.711u
¾G.711a
¾G.729
¾G.723
¾Vo i c e
¾(Yes / No) VAD
¾BG Noise Level
¾Vo l u m e
¾Ring Volume
¾Handset Volume
¾Hand free Volume
¾Codec Tx Gain
¾Scrn Con (0-9)
¾Ring Type (1-10)
¾UI Mode
¾Console
¾Lcd
¾Both
¾SIP Advanced
¾Protocol
¾Min Media Port
¾Max Media Port
¾Reg From
¾Reg To
¾Reg Expire
¾Reg Action
¾Local Port
¾User Setting

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¾Platform
¾Billing Server
¾Login
¾User Name
¾Password
¾Confirm Password
¾Statistics
¾User Statistics
¾User Statistic
¾Phone Stastic
¾Phone Statistics
¾Call Missed
¾Call Received
¾Call Dialed
¾Additment
¾International
¾My Country Code
¾Area Prefix Code

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2.3 Installation Environment
Figure 4. Installation Environment
Step 1：
Please take out your IP phone and its handset. Then connect your handset to
IP phone by plugging the left jack of handset. If you use RJ-45 broadband
connection, please connect your network cable from your broadband
modem to WAN port of your IP phone, such as NAT、HUB、ADSL、
CABLE.
Step 2：
If you would like to have PC online at the same time, please connect this
port to your PC.
Step 3：
Please plug in your power adaptor to your IP phone and power source.
LCD of your IP phone will display “Starting…….” and then “SIP / Hi xxx”
menu within approximately 4 seconds.