Vasco Digipass 270 Xpress User manual

ANZ TOKEN USER GUIDE
DIGIPASS® 270 XPRESS
TURN TOKEN ON AND OFF
To turn on:
Hold down then press
To turn o:
Your token will automatically switch off if you have
not pressed any buttons for 20 seconds.
Alternatively, you can hold down
UNBLOCK YOUR TOKEN
Your token will arrive blocked, and will also become
blocked if you enter your PIN incorrectly 5 times. You will
know the token is blocked because the following screen
will be displayed
To unblock your token:
1. On the Token Log On Method section of your ANZ
digital channel log on page, click the Unblock Token
link
2. Follow the instructions on screen to unblock your
token and set your PIN
3. You will know your PIN has successfully been set
when the following screen is displayed, prompting
you to select the function you require
If you require assistance unblocking your token, please
contact your local ANZ Customer Service Centre
CHANGE TOKEN PIN
You can change your token PIN at any time.
To change your PIN:
1. Turn your token on and enter your current PIN
2. Hold down for 2 seconds
3. Enter and re-enter a 6-digit number you wish to use
as your new PIN
4. You will know your PIN has successfully been set
when the following screen is displayed, prompting
you to select the function you require
5. The token will not accept PINs it determines to be
weak or unsafe, such as 987654 and 111111. If the
token displays the following message you
must enter and re-enter a different 6-digit number.
GENERATE A ONE TIME PASSWORD
1. Switch on your token and enter your 6-digit PIN
2. The token will display
3. Press to generate a 6-digit OTP.
GENERATE A 1-VALUE TRANSACTION
SIGNATURE RESPONSE CODE
1. Switch on your token and enter your 6-digit PIN
2. The token will display
3. Press to generate an Online Response Code or
to generate an Online Response Code
4. Enter the 6-digit value displayed in your ANZ digital
channel into the token and press
5. Once the token displays enter press
6. A 7-digit value will be displayed on your token. Enter this
value into the Response Code field in your ANZ digital
channel
GENERATE A 3-VALUE TRANSACTION
SIGNATURE RESPONSE CODE
1. Switch on your token and enter your 6-digit PIN
2. The token will display
3. Press to generate an Online Response Code
4. Enter the 6-digit value displayed in your ANZ digital
channel into the token
5. The token will then prompt you to enter the second
6-digit value displayed in your ANZ digital channel
6. Enter the second value into the token and press
7. The token will then prompt you to enter the third 6-digit
value displayed in your ANZ digital channel. Enter the
third value into the token and press
8. A 7-digit value will be displayed on your token. Enter this
value into the Response Code field in your ANZ digital
channel
To protect yourself against cybercrime, you must:
• Protect your Token as you would your
credit card
• Store your Token securely when you have
nished your online banking session
• Not share your Token or PIN with anyone
• Immediately advise ANZ if your Token is lost
or has been stolen.
!IMPORTANT

Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522.
anz.com
Message What does this mean? What do I do?
Your token is blocked and cannot
be used without being unblocked.
You can unblock your token by clicking on the Unblock Token
link on your ANZ digital channel logon page and following the on-
screen instructions.
If you require assistance unblocking your token, please contact your
local ANZ Customer Service Centre.
Your token is blocked and cannot
be used without being unblocked.
Press and enter the 8-digit activation code provided to you via
SMS or by an ANZ Customer Service Centre representative.
The correct 8-digit activation code
has been entered successfully and
you must now enter a new PIN.
Enter a 6-digit number you wish to use as your new PIN each time
you turn on your token.
The new PIN you entered needs
to be confirmed.
Re-enter the same 6-digit number you just entered.
You have successfully set your PIN. Select the function you wish to perform with the token
by pressing either , or
Your token is unblocked and
requires your PIN to be entered.
Enter the 6-digit PIN you have previously set.
The PIN you have attempted
to set is not secure.
The PIN you set must be 6 digits, and cannot consist solely of
sequential or repeating numbers (for example 987654 or 111111).
Please enter a different PIN that does not have these characteristics.
Your PIN has been
entered incorrectly.
Re-enter your PIN. Be aware that if you enter your PIN incorrect
5 times, your token will become blocked.
Your PIN has been
successfully entered.
Select the function you wish to perform with the token by pressing
either , or
A 6-digit number displayed on the
token is a One Time Password.
Enter the 6-digit code into your ANZ Digital Channel to log on or to
complete a transaction.
The token is expecting you to enter
the 1st value from your ANZ Digital
Channel.
Enter the first value displayed in your ANZ digital channel into the
token.
The token is expecting you to enter
the 2nd value from your ANZ digital
channel.
If your ANZ Digital Channel displays 2 values to be entered into your
token, enter the 2nd value into the token. If your token does not
display 2 values, press to display the token Response Code.
The token is expecting you to enter
the 3rd value from your ANZ Digital
Channel.
If your ANZ Digital Channel displays 3 values to be entered into your
token, enter the 3rd value into the token. If your token does not
display 3 values, press to display the token Response Code.
A 7-digit number displayed on
the token is a Response Code, also
known as a Transaction Signature.
Enter the 7-digit code into your ANZ Digital Channel to complete
a transaction.
Your token has low battery
life remaining.
Depending on frequency of use, your token battery will last up to
5 years. As the battery life continues to diminish, the value shown
on-screen will drop from 5 to 0. When the battery life is low, prior
to it becoming completely exhausted, the token will continue to
function normally.
It is recommended that you contact the ANZ Customer Service
Centre as soon as you see the low battery warning to ensure you
receive a new token before your current one is no longer able
to be used.
Your token battery life has
completely diminished.
Contact your ANZ Customer Service Centre to request
a replacement token.
MESSAGES YOU MAY SEE ON YOUR TOKEN