Australia and New Zealand Banking Group Limited (ANZ) ABN 11 005 357 522.
anz.com
Message What does this mean? What do I do?
Your token is blocked and cannot
be used without being unblocked.
You can unblock your token by clicking on the Unblock Token
link on your ANZ digital channel logon page and following the on-
screen instructions.
If you require assistance unblocking your token, please contact your
local ANZ Customer Service Centre.
Your token is blocked and cannot
be used without being unblocked.
Press and enter the 8-digit activation code provided to you via
SMS or by an ANZ Customer Service Centre representative.
The correct 8-digit activation code
has been entered successfully and
you must now enter a new PIN.
Enter a 6-digit number you wish to use as your new PIN each time
you turn on your token.
The new PIN you entered needs
to be confirmed.
Re-enter the same 6-digit number you just entered.
You have successfully set your PIN. Select the function you wish to perform with the token
by pressing either , or
Your token is unblocked and
requires your PIN to be entered.
Enter the 6-digit PIN you have previously set.
The PIN you have attempted
to set is not secure.
The PIN you set must be 6 digits, and cannot consist solely of
sequential or repeating numbers (for example 987654 or 111111).
Please enter a different PIN that does not have these characteristics.
Your PIN has been
entered incorrectly.
Re-enter your PIN. Be aware that if you enter your PIN incorrect
5 times, your token will become blocked.
Your PIN has been
successfully entered.
Select the function you wish to perform with the token by pressing
either , or
A 6-digit number displayed on the
token is a One Time Password.
Enter the 6-digit code into your ANZ Digital Channel to log on or to
complete a transaction.
The token is expecting you to enter
the 1st value from your ANZ Digital
Channel.
Enter the first value displayed in your ANZ digital channel into the
token.
The token is expecting you to enter
the 2nd value from your ANZ digital
channel.
If your ANZ Digital Channel displays 2 values to be entered into your
token, enter the 2nd value into the token. If your token does not
display 2 values, press to display the token Response Code.
The token is expecting you to enter
the 3rd value from your ANZ Digital
Channel.
If your ANZ Digital Channel displays 3 values to be entered into your
token, enter the 3rd value into the token. If your token does not
display 3 values, press to display the token Response Code.
A 7-digit number displayed on
the token is a Response Code, also
known as a Transaction Signature.
Enter the 7-digit code into your ANZ Digital Channel to complete
a transaction.
Your token has low battery
life remaining.
Depending on frequency of use, your token battery will last up to
5 years. As the battery life continues to diminish, the value shown
on-screen will drop from 5 to 0. When the battery life is low, prior
to it becoming completely exhausted, the token will continue to
function normally.
It is recommended that you contact the ANZ Customer Service
Centre as soon as you see the low battery warning to ensure you
receive a new token before your current one is no longer able
to be used.
Your token battery life has
completely diminished.
Contact your ANZ Customer Service Centre to request
a replacement token.
MESSAGES YOU MAY SEE ON YOUR TOKEN
