VBike CITO 18 User manual

www.vbike.ca
Owner’s Manual
2022
vBike Canada
VBIKE
CANADA
CITO 18 / CITO 20 / CITO 20 Plus
VBIKE

vBike Canada

Contents
VBIKE MANUAL
02
VBIKE MODELS
7-10
BATTERY CHARGING
& WARNING
17-19
LCD DISPLAY
FUNCTIONS
26-27
WARRANTY
31-32
SAFETY CHECK
03
UNBOXING, FOLDIND
& UNFOLDING
11-15
OPERATING YOUR
NEW EBIKE
20
MAINTAINING
YOUR EBIKE
28
WELCOME
01
PRE-RIDE
INSPECTION
4-6
BATTERY TAKING
OUT & REPLACING
16
VBIKE
COMPONENTS
21-25
SIZING & CHARTS
29-30

Congratulations
on Your
Purchase of vBike
vBike tries all its best to offer you an enjoyable
experience with your electric bike
Thank you for choosing vBike.
It is necessary to read this manual carefully before
using your ebike. It will help you keep your
ebike in good condition. More importantly,
this will ensure your safety while using the ebike.
Customer Service:
[email protected]
Marketing & Sale:
[email protected]
Toll Free:
[phone]
Website:
www.vbike.ca
If you have any questions please
do not hesitate to contact us
1

VBIKE
MANUAL
vBike manual contains details for you about the products, information about operation,
maintenance and also other useful tips. It is essential to read and understand this entire
manual before using your ebike in order to drive safe and prevent accident.
The warnings concerning the safe operation and maintenance help you to get more familiar
with your ebike and drive safe. Failure to read and understand this manual can face you with
danger.
Please read carefully and pay more attention to the parts which are mentioned as Attention,
note or parts which has “CAUTION” Symbol as they include the information which help you
drive safe.
Keep this manual for your reference. But you are seriously recommended to download and
review the latest version of manual from the vBike website at "www.vbike.ca/help" because
all content in this manual is subject to change or withdrawal without notice so you can have
the access to the latest version of the manual. vBike do all its best to ensure the accuracy of
its documentation and assumes no responsibility or liability if any errors or inaccuracies
appear within.
As riding any kind of bike comes along with some risks which cannot be predicted or avoided
and it is impossible to foretaste all conditions that can happen during riding, this manual
makes no representations about the safe use of ebikes under all situations and it is the sole
responsibility of the rider.
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vBike Canada
2

Safety
Check
Read this entire manual before assembling or using your new vBike electric bike.
Do not disassemble or replace the original vBike electrical components on your bike.
Doing so will invalidate your warranty and could put you in danger.
Be 16 or older
Wear an approved bicycle or motorcycle helmet
Keep your e-bike in good working order
You also need to follow the same rules of the road as regular cyclists.
You must check your local regulation to ensure that you are riding legally and safely.
These laws may specify the need for mandatory equipment, use of hand signals,
and where you can ride.
What Ebike Riders Need
www.vbike.ca/regulations/
If you are riding your ebike out of Canada
You must check your local regulation to ensure that
you are riding legally and safely.
Helmets and Local Laws
Always wear a helmet when riding your ebike. Ensure that the helmet fits your head and is
securely tightened down. Before riding, read local laws and comply with all rules relating to
biking and ebiking in your area. If you attach a seat for children to the ebike they must
also be wearing a properly fitted helmet at all times.
Since some of the provinces in Canada have slightly different regulations surrounding electric
bikes,the customers must check their local regulation to ensure that they are riding legally
and safely. To learn more about provincial regulations go to:
If You Are Riding Ebikes in Canada
Failure to wear a helmet when riding may result in serious injury or death.
3
CAUTION
CAUTION
CAUTION
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vBike Canada

4
Pre-ride
Inspection
Before each ride it is necessary to inspect your ebike to ensure there are no loose fasteners or
accessories. If you are not sure how to conduct a complete check of the condition of your ebike
before every ride, you should consult a certified, reliable bike mechanic for assistance.
Make sure to specifically check that both the front and rear axles are secure. Ensure all hardware is
secured and all approved accessories are properly attached to your ebike. Check to ensure the
handlebar, handlebar stem, and seat post are properly fastened, aligned, and fitted to the user.
Tires and Wheels
The tire pressure of both wheels needs to be checked before riding to ensure the tires are inflated
to the recommended pressure (most common 20-22 PSI). The rider is highly recommended to check
the suggested pressure which is printed on the side of the tire wall. Tires without the correct amount
of air pressure can reduce performance, increase tire and component wear and make riding your
bike unsafe. Check the tires and inner tubes to be in good working condition and make sure there is
no visual damage. If you notice any puncture, cut or damage in tires or inner tube, you have to
replace them.
Battery and Battery Charger
The battery MUST be locked onto the frame battery mount properly before use and make sure the
battery is operating properly. It is recommended to unplug the battery charger from the outlet, and
store it in a safe location before you ride.
Chain Cranks and Pedals
Make sure the chain is clean, oiled and runs smoothly, the pedals are securely tightened to the cranks
and the cranks are strongly tightened and are not bent.
Motor Drive Assembly and Throttle
Check all power cables running to the motor to be secured and undamaged and make sure the motor
is spinning smoothly and motor bearings are in good working order.
Electrical Cables
Check connectors to be fully seated and free from debris and make sure all cables and cable housing
to be free from damage. Make sure headlight, taillight and brake light are functioning properly.
Brakes
Your wheels should always spin straight. If they wobble side to side or up and down or if the wheels
become untrue or spokes loosen, they must be repaired. Do not attempt to true or tighten unless you
have adequate knowledge, tools and experience. It is highly recommended to ask a certified, reliable
bike mechanic for repairment.
Check brake pads for wear and ensure they are not over worn and are correctly positioned in relation
to the rims. Make sure brake cables are lubricated, properly adjusted, and show no obvious wear.
Pull the brake levers to make sure your brakes are free from damage and are working accurately.
When you fully squeeze the brake levers, ensure neither the front or rear brake levers touch the
handlebar. If you find a problem take your bike to a certified, trustworthy bike mechanic to have the
brakes repaired.
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vBike Canada

Tips For Riding Safe
Electric bike riders need to become adapted to the power controls before riding. So, you
should ride your new bike in an open area and set the power assist level to “0”. When you feel
self-assured operating your bike, you can increase the power assist gradually. Keeping your hands
over the brake levers is good practice. The brake levers have motor inhibitors that will shut down the
motor power when applied. If for any reason you lose control, apply the brake levers immediately to
shut down the motor power. Never stop your ebike by using your feet because you will lose you
balance and you can be injured.
Maintenance
It is important to perform proper maintenance and often fine-tune your ebike to ensure
optimal performance and safe riding. Regularly lubricate your chain, gear shifter, sprocket and all
moving parts. Always check the condition of your ebike before riding and make sure that it is well
maintained. Your cables, spokes and chain can be stretched after an initial break-in period of
80-160 km (50-100 mi), and bolted connections can be loosened. You are recommended to ask a
certified, reputable bike mechanic perform a tune-up on your ebike after your initial break-in in
period of 80-160 km.
Electric bikes are suitable for one person to ride. In order to avoid the wheel center of gravity shift
or unstable operation, please do not carry people. For safety of your cycling, please do not use
electric bikes for minors, pregnant women and the elderly.
The charger must be stored in a cool and dry place as not to cause a short circuit inside the charger.
So, do not carry it with the bike as possible to avoid damaged caused by collision.
It is really important to have the proper air pressure in your tires. Never underinflate or
overinflate your tires. Low pressure can result in loss of control and overinflated tires can burst.
Always Inflate your tires from a regulated air source with an available pressure gauge. Inflating your
tires with an unregulated air source may overinflate them, resulting in a burst tire. The suggested
pressure is printed on the side of the tire walls.
Before changing a tire or tube, make sure that all air pressure has been removed from
the inner tube prior to removing the tire from the rim. Failure to remove all air pressure from the inner
tube could result in serious injury.
This manual is not intended as a detailed service or repair manual. Seek assistance from your local
bike shop mechanic at a reputable bike shop with all the proper certifications and qualifications.
If you do not have the experience, skill, or tools to
complete maintenance or adjustment of your bike, it is
seriously recommended to ask certified, reputable bike
mechanic to check your bike and ensure it is safe to ride.
5
CAUTION
CAUTION
CAUTION
CAUTION
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6
Liability Disclaimer
Riding any kind of ebike comes along with some risks which can’t be predicted or avoided. By
choosing to ride an ebike, you assume the responsibility for that risk. Taking proper care of ebike
components can lower the risk of sudden failure of components but cannot prevent it. These sudden
failures could cause serious harm, injury or death to the rider. If you notice abnormalities in any
component on the ebike, please take it to a licensed mechanic to be repaired or replaced immediate-
ly. You are responsible for your own actions while using an electric bike. MAPTEC Inc. (vBike) is not
responsible/nor liable for any accidents or injuries or death (whether caused by you or others) that
may occur during your use. We recommend contacting your insurance provider to determine if your
current insurance policy would cover you in the event of an accident.
Do Not Engage in Extreme Riding
Bikes and ebike parts have strength and integrity limitations. Extreme riding, such as jumping,
stunting, etc., can damage ebike components and face the rider with serious injury or death. As
electric bikes are heavier and faster than normal bikes, the rider should pay more caution and care
while riding."
Riding in wet conditions
The vBike Electric Bikes can stand up to light rain showers without sustaining damage. However, the
ebike and its mechanical and electrical components are not waterproof. We do not recommend
storing or using the ebike in wet conditions if it is not absolutely necessary. It is recommended not
to ride at wet condition unless when it is necessary. In Wet condition the rider should consider
decreasing speed and increasing braking distances. Feet or hands can slip in wet conditions and
cause serious injury or death. The warranty for the vBike Electric Bikes does not cover water
damage, salt damage and corrosion.
Riding at Night
It is recommended not to ride at night unless when it is necessary. Riding at night have more risks
than riding during the day as a result of decreased visibility so riders are encouraged to exercise
increased caution. Before riding at night, you need to check that reflectors are installed on your ebike
and the front headlight and rear taillight are turned on and adjusted so other people on the road can
see them obviously. It is suggested to wear bright clothing at night if possible.
Street Legality
Under Canadian regulations, ebikes sold by MAPTEC Inc. (vBike) in Canada are street legal. PLEASE
NOTE, it is important for you to check your local laws to ensure that you are riding legally and safely.
For technical assistance or warranty claims contact vBike at support @vbike.ca "
Max Weight
The max weight that the bike can safely carry is a total weight of 330 lbs. If the rear rack is attached
to the bike the max weight it can hold is 55 lbs. So, in the case of loading for example 40 lbs. on rear
rack, maximum rider weight could be 290 lbs. Failure to adhere to these weight limits may result in
damage to the bike, the rack, or cause serious injury to the rider.
[email protected].
Avoid riding an ebike while you are under the influence of
alcohol, drugs or any other substance or condition which
could weaken your motor functions and judgement (like
other vehicles).
www.vbike.ca
vBike Canada

7
CITO 20
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vBike Canada
27.5" X 18.5" Foldable
Max Speed
32 km/h
4.8 - 6.8ft (Without suspension post)
SHIMANO 7 Speed
12-32 Teeth
Double Shoulder Pressure
Shock Absorber
Bafang Motor, 500w
NUTT Mechanical
Disk Brake
Charging Time
4-6h
Samsung 48v 15Ah
5 - 6.8ft (With suspension post)
CITO 20

CITO 20Plus
8
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vBike Canada
27.5" X 18.5" Foldable
Max Speed
32 km/h
5.2 - 6.8ft (Without suspension post)
SHIMANO 7 Speed
12-28 Teeth
Double Shoulder Pressure
Shock Absorber
Bafang Motor, 500w
NUTT Mechanical
Disk Brake
Charging Time
4-6h
Samsung 48v 30Ah
5.4- 6.8ft (With suspension post)

CITO 18
9
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vBike Canada
27.5" X 18.5" Foldable
Max Speed
32 km/h
4.6 - 6.8ft (Without suspension post)
SHIMANO 7 Speed
12-32 Teeth
Double Shoulder Pressure
Shock Absorber
Bafang Motor, 500w
NUTT Mechanical
Disk Brake
Charging Time
4-6h
Samsung 48v 15Ah
4.8 - 6.8ft (With suspension post)

10
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vBike Canada
Models CITO 18
Samsung
CITO 20/20Plus
15Ah/30Ah 15Ah
Hub Motor (Min/Max) 500w/800w 500w/800w
Motor
Suspension Front Fork
NUTT Brake System
SHIMANO Gear System
KENDA KRUSADE Tire
Rims
Leather Handle Grip
Foldable
Bright LED Front/ Rear Light
LED Rear Brake Light
Turn Signal Light
Fenders & Rear Rack
Electric Bell
Rider Height with
Suspension Seatpost
Bafang
Yes
Mechanical
(With Motor Inhibitor)
CITO 20 7 vitesses 12-32 dents
CITO 20Plus 7 vitesses 12-28 dents
4" X 20" Reflective Stripe
Spoke Rim
Yes
Yes
Yes
Yes
Yes
Yes
Yes
CITO 20 5 - 6.8ft
CITO 20Plus 5.4 - 6.8ft
Bafang
Yes
Mechanical
(With Motor Inhibitor)
7 Speed 12-32 Teeth
2.125" X 20" Reflective Stripe
Spoke Rim
Yes
Yes
Yes
Yes
Yes
Yes
Yes
4.8 - 6.8ft

11
Unboxing
You received Your ebike in the box 100% assembled.You just need to make sure everything is
properly secured. Following instructions are intended to serve you as a guide for unboxing and
getting familiar with the new ebike.
As shipping can sometimes be bumpy, the ebike may need some adjustments upon
being received and unboxed. The most affected parts are gear shifter guard and fenders. If you have
any problem please contact us at [email protected].
The box includes:
Getting Started
1- Completely Assembled vBike
2- Battery
3- Battery charger
4- Two battery keys
5- Two handlebar keys
6- vBike owner manual
CAUTION
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vBike Canada
vBike Canada
Before riding your ebike, remove everything from the box and make sure you received all above listed
items. If anything is missing or damaged do not hesitate to contact [email protected] for assistance.
Please keep one of the battery keys and handlebar key as your backup in a safe place.
CAUTION
For video instructions on how to fold and unfold your vbike and other technical videos please
visit www.vbike.ca/technical-video,, and follow vBike Canada Youtube Channel.
All vBike models are Class 2 electric bike and are delivered with Speed limit
and Power limited to 20mph/32kph for on-road legal use. Riders may unlock the speed limit on
the display for off-road use. MAPTEC Inc. (vBike) will not be held liable for riders that ride illegally
configured bikes on-road.
Your bike comes with a 48V 15Ah lithium ion battery (base on your ebike model) with Samsung cells.
Your bike’s battery comes with a set of keys that are used to keep it LOCKED/UNLOCKED to the
frame. Each battery has a unique set of keys. For your battery security, please keep the battery key in
LOCKED position and take out the key. Only when you need to remove battery for any reason, use the
key for UNLOCK the battery.

12
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vBike Canada
As soon as the safety clasp is locked, move the safety pin sideways thus it is inserted into the clasp
and locked it in place.
UnFolding the Bike
vBike electric bike folds at the handlebars, pedals and in the center of the frame.
Pull the handlebars to the upright position and push the clasp down tightly.
Stand near where the battery is exposed. Grab the suspension fork and rear end of the bike, lift the
bike slightly off the ground and swing the bike to its unfolded position. Make sure all the wires are
completely inside the frame.
First Step: Unfolding The Frame
Close the latch by turning it 180 degrees to the lock position and you will hear the click. Make sure
it is completely locked.
Put the kickstand in the upright position.
Second Step: Unfolding The Handlebar
U-Lock
Third Step: Unfolding the Pedals
Pull up the pedal from the folded position toward the unfolding position.
After unfolding the pedal make sure to hear the click. In this way, the pedal is locked into an
unfolded position.

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13
First Step: Folding the Pedals
Push the pedal inwards, then lower it to the folding position.
After folding the pedal make sure to hear the click. In this way, the pedal is locked into a
folded position.
Pull the clasp outway.
Move the safety pin sideway thus it is out of the clasp.
Move the safety pin forward thus the latch would be free.
Pull outways the latch for 180 degree.
Grab the suspension fork and rear end of the bike, releave the kikstand. Lift the bike slightly and
close them to each other.
Put the bike with the holder base on the ground.
Third Step: folding The Frame
Second Step: Folding The Handlebar
Pull the handlebar stem from upright position to the side.
Folding the Bike

As suspension system on seat post increase 10cm (4”) to minimum height of ebike,
minimum recommended rider’s height for using suspension seat post is 160cm (5’ 6”).
Riders with height less than 160cm (5’ 6”) are recommended to use regular seat post.
CAUTION
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vBike Canada
18
PREPARING TO RIDE
Do pre-ride Inspection (as mentioned in Pre-Ride Inspection Section), and before riding make sure
all components are properly secured otherwise serious harm or death could happen. This includes
all parts of ebike such as brake system, lights, tires, fenders, pedals, handlebars, handlebar clamp,
cranks, seat, and seatpost clamp.
Ensure you are not able to twist the seat or stem out of alignment by hand.
You need to check your saddle to be positioned at the proper height for you. Sit on the saddle while
you are facing forward, place the ball of your foot on the pedal at its lowest point. at this time your
leg should be almost straight with a slight bend at your knee. At this height, when the pedal is at its
lowest point you should be able to pedal the ebike without overextending your leg. If you need to
overextend your legs and your hips move side to side during pedaling, it means the seat must be
lowered.
For adjusting your seat post height unlatch the seat post clamp. Move the seat post to the favorite
height and close the seat post clamp (as you can see in the picture).
Be sure you have read and understood the vBike manual carefully and completely.
Before each ride it is necessary to inspect your ebike to ensure there are no loose fasteners or
accessories. If you are not sure how to conduct a complete check of the condition of your ebike
before every ride, you should consult a certified, reliable bike mechanic for assistance.
Make sure to specifically check that both the front and rear axles are secure. Ensure all hardware is
secured and all approved accessories are properly attached to your ebike. Check to ensure the
handlebar, handlebar stem, and seat post are properly fastened, aligned, and fitted to the user.
If you do not have the experience, skill, or tools to complete maintenance or adjustment of your
bike, it is seriously recommended to ask certified, reputable bike mechanic to check your bike
and ensure it is safe to ride.
14

15
Recommended
Torque Values
Ensure all cables and connectors at the front of the bike are securely connected,
otherwise certain components may not work accurately such as the front and rear light, the motor
inhibitor switches, LCD display, and throttle. The motor inhibitor switches shut the motor off as soon
as the rider hits the brakes.
If these switches do not operate precisely, it will take longer to slow down which in
some riding situations could cause injury or death to the rider, so you need to check all cable and
connectors regularly.
It is recommended that fasteners be tightened to the manufacturer's specification found below:
To adjust the angle of your seat, first loosen the nuts on both sides of the seat, then move the seat
to the desired angle and after that tighten the nuts. You can see the nuts in the picture.
Part Required Torque (N*m)
Hub 35-44
Reector 4-5
6-8
Disc mounting bolts
2-3
Brake Lever
8-10Rear Derailleur
15-17Seatpost
18-19
Saddle
35
Pedals
38-44
Bottom Bracket Parts
30-34Headset Parts
5-6Stem
4
Handlebars
CAUTION
CAUTION
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vBike Canada

16
How To Bring Out THE Battery
1. Turn OFF the display. Turn the handlebar key counterclockwise to turn OFF the bike.
2. Turn the battery key counterclockwise from locked position to unlock position.
3. Bring the battery out of the frame with caution.
2. Insert the battery key into battery key hole
1. Insert the battery in the battery rack. Slide it with caution to get fitted into the battery rack.
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How To Bring Out THE SECOND Battery
How To REPLACE THE SECOND Battery
How To REPLACE THE Battery
3.Turn the key clockwise to lock the key in the locked position.
1. Turn OFF the display. Turn the handlebar key counterclockwise to turn OFF the bike.
2. Turn the battery key counterclockwise from locked position to unlock position.
3. Bring the battery out of the frame with caution.
3 Insert the battery key into battery key hole. Turn the key clockwise to lock the battery into the
locked position.
2. Insert the battery into the battery rack. Slide it down with caution to get fitted into the battery
rack place.
1.Make sure the battery key is in unlock position, and the lock pin is inside the frame.
4. If you want to use the second battery as well, turn ON the second battery Power key which
is located on the top left side of the second battery.
( FOR CITO 20Plus )
( FOR CITO 20Plus )

17
• vBike electric bike comes with charged battery, however prior to your first ride, that is a good idea
to plug your battery in when you first receive your ebike to ensure it is fully charged.
• Never charge the battery with chargers other than the charger you received from vBike.
The charger will show a red light indicating that the battery is charging and when it is fully charged,
the light will turn to green.
• The charger will automatically stop charging once the battery reaches its full capacity. But it is
recommended to remove the charger from the battery within one hour after it has been completely
charged. DO NOT CHARGE BATTERY FOR MORE THAN 8 HOURS. If the charger is left attached
to the battery and power source, unnecessary damage to the charging components could occur.
• If you do not want to use the battery for a period of time, more than a few days, keep it charged
at 30% to 60% capacity. The battery will slowly discharge overtime so you need to check your
battery charge level about once per month.
Stay above 41°F (5°C) and below113°F (45°C) when charging, and definitely don’t charge below
32°F (0°C). The ideal temperature for charging your battery is between 10 - 25°C.
BATTERY
CHARGING
• Amount of time you need to charge your battery may increase with battery age and usage.
In good maintenance situation, the typical estimated life of a Lithium-Ion battery is about 800
charge cycles. By time, your battery performance may decrease with battery age and usage and it
will reduce your ebike travel range. For order genu replacement battery please contact us at
[email protected].
• If the battery is mostly empty, it takes about 4-7 hours to Charge it. It varies based on the battery
capacity (Ah) and lifetime.
If there is any problem during charging, stop charging and contact vBike at
[email protected] immediately.
CAUTION
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vBike Canada
For your battery security, please keep the battery key in LOCKED position and take
out the key. Only when you need to remove battery for any reason, use the key for UNLOCK the
battery.
CAUTION
Please note in summer and direct sunlight, the inside battery case temperature can
be 10-20°c more than the environment temperature.
CAUTION