Venga VG RVC 3000 WH User manual

I/B V 211123
VG RVC 3000 WH / VG RVC 3000 WH BS
VG RVC 3000 BK / VG RVC 3000 BK BS
DC 14.4V –Li-ion 2600mAh
Robot vacuum cleaner
Roboterstaubsauger
Aspirateur robot
Robot aspirador
Robot aspirapolvere
Robotstofzuiger
Robot sprzątający
EN
DE
FR
ES
IT
NL
PL

VG RVC 3000
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ENGLISH
IMPORTANT SAFEGUARDS
Please read these instructions carefully before using the
appliance, and always follow the safety and operating instructions.
Important: This appliance can be used by children over 8 years
old and people with reduced physical, sensory or mental
capacities or with a lack of experience or knowledge if they have
been given supervision or instructions concerning the safe use of
the appliance and the risks involved. Children should not play with
the appliance. Cleaning and user maintenance should not be done
by children unless they are older than 8 years and supervised.
Never leave the appliance and its power cord unsupervised and
within reach of children less than 8 years old or irresponsible
persons when it is plugged into the wall or when it is cooling down.
❑Check that your mains voltage corresponds to that stated on
the appliance.
❑From time to time check the appliance for damage. Should it
be damaged, have it checked by a competent and qualified
electrician (*).
❑Only use the appliance for domestic purposes and in the way
indicated in these instructions.
❑Never immerse the appliance in water or any other liquid for
any reason whatsoever. Keep it dry.
❑Never use the appliance near hot surfaces.
❑Unplug or switch off the appliance before cleaning it. Never use
the appliance with its adapter outside and always place it in a
dry environment.
❑Never use accessories or an adapter that are not
recommended by the producer. They could constitute a danger
to the user and a risk of damage to the appliance.
❑Never use the appliance to vacuum matches, pointed objects,
cigarette butts or other flammable objects.
❑Pay attention to babies, children or pets when using this
product, in order to avoid danger.
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VG RVC 3000
❑Never move the appliance by pulling the power cord. Make
sure the power cord cannot get caught in any way. Do not use
the power cord to hang your appliance. Do not wind the power
cord around the appliance and do not bend it.
❑This product is suitable for cleaning indoor wood floors, rubber
floors, ceramic tiles and short-haired carpets, but it is not
suitable for cleaning plush carpets. Please pay attention to any
rubble that may cause scratch marks on wood floors when
pushed around by the robot.
❑Do not use this product on stairs.
❑Do not use this product in potentially hazardous environments,
such as gas stations, oil depots, chemical factories and other
flammable or explosive places.
❑Do not use this product to remove flammable or volatile liquids,
such as gasoline, kerosene, paint, detergent, alcohol, perfume,
floor cleaner and so on.
❑Do not stand or sit on the machine.
❑If you use the appliance with a damaged air filter, the appliance
might get damaged. Make sure to check the good quality and
placement of the filter.
❑Never replace the batteries yourself. If they are to be replaced,
please contact a competent and qualified electrician (*).
❑When you decide to throw away the appliance, make sure to
remove the batteries of the remote control and to dispose of
the appliance in an ecological manner by handing it in at a
place destined to this end.
❑Always unplug the appliance before removing the batteries.
❑If liquid coming out of the batteries comes into contact with
clothes or skin, immediately clean the polluted surface with
clear water and consult a doctor.
❑If the appliance contains rechargeable batteries, do not replace
them with ordinary batteries.
(*) Competent and qualified electrician: after-sales department of
the producer or importer or any person who is qualified,
approved and competent to perform this kind of repairs in order
to avoid all danger.

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Welcome to the Venga! family. We’re happy to have you as our customer and
hope to make your life easier with our carefully selected product range.
This robot vacuum cleaner has been in the market for over 3 years. This means that
we have over 26 thousand hours of experience during which our team and our
customers helped us make this item even better over time.
Here are a few tips to optimize your experience with your robot vacuum cleaner:
•Let’s take a quick look at how your RVC 3000 sees the world: its sensors bounce
infrared rays off the floor and walls to measure the distance to them. If the
robot detects a sudden increase in the distance to the floor, for example on
stair edges, it will stop and turn around.Please note, very dark floors or strong
direct sunlight can trick the cliff sensors because infrared rays may not return to
the sensors. An easy solution is closing the curtains to block strong sunlight –or
simply using the robot later.
Similarly, the robot may have difficulties detecting dark walls, sharp corners
and thin furniture feet. In this case, the front bumper will guarantee a smooth
contact.
•Keep cables out of the robot's pathway! Cables are very difficult for the robot
to detect. The robot can easily push into them and pull the appliances they
are connected with.
•The RVC 3000 navigation system consists of a series of programs to move in
space. It may pass over the same path several times and seem to avoid some
spots. But don’t worry: your robot is very thorough and will clean every spot it
can reach.
•Prevent the robot from entering spaces that are too tight or too low for it to pass
through, as it may get stuck.
•The closer the robot is to the charging dock, the easier it can return to it. If the
robot is far away from the charging dock and out of signal reach, it will use a
customized pattern until it reaches the signal again. Please be patient while it
finds its way back.
•Clean the brushes on a regularly basis. As for all robot vacuum cleaners, long
hair can quickly block the side brushes, the rolling brush and even the wheels.
Also, remove the dust in the filters as often as possible to ensure consistent
performance –your robot does the dirty work but likes to stay clean!
In a nutshell: for an optimal Venga! experience, keep your house “robot vacuum
cleaner friendly”(no loose cables or other things that could hinder its movement).
Let it work while you are sleeping or enjoying some time off and come back later
to be amazed by the cleanliness of your house and the unexpectedly large
amount of dust your robot was able to collect.

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VG RVC 3000
DEVICE
Cliff sensors
Wheels
Main power
switch
Dust bin
Charging contact pins
Swivel wheel
Side brushes
Battery pack
Rolling brush
Charging dock button
To send the robot back
to the charging
dock, press the charging
dock button on the
robot or on the remote
control.
On/off button
Press and hold to turn the
robot on and off, or give it
a short press to start a fully
automatic cleaning cycle
with the one-touch control.
Anti-collision sensors

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ACCESSORIES
CHARGING DOCK
Charging
dock
Adapter
Remote control
(with batteries)
Dust bin
Water tank
Rolling brush
Side brushes
Sponge filter + HEPA filter
Cleaning tool
Mops
Signal transmitter
Charging indicator
Charging contact pins

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VG RVC 3000
REMOTE CONTROL
Automatic cleaning
Cleaning direction
control
Time setup
Spot cleaning
Room cleaning
Display screen
Charging dock
button
Start/Stop
Schedule setup
Edge cleaning
Maximum suction
Insert 2 AAA batteries before using the remote control for the first time. Make sure the
positive and negative ends are facing the correct polarity direction as marked in the
battery compartment. (see “+”and “-”markings)
INDICATOR LIGHT SIGNALS
LED light
Status
Breathing orange
Charging
Solid green
Standby / Cleaning / Fully charged
Solid orange
Low power and returning to charging
dock
Off
Robot is off
Flashing / Solid red + Beeping
An error has occured. Refer to the
Troubleshooting - Error Tone section in this
instruction manual for solutions
QUICK START
Plug in the charging dock, and place the
remaining excess cable into the cable
storage space at the bottom of charging
dock.
Note: if you don't put the excess cable into
the storage space, it may get tangled with
the robot while charging or cleaning.

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Charging dock position
Place the charging dock on a hard, level
surface and against a wall.
Make sure the area around the charging
dock is open and uncluttered, leaving at
least:
•2 m / 6 ft in front.
•1 m / 3 ft on both sides.
Install the charging dock in a location that
your Venga! robot can easily access.
Always keep the charging dock plugged in.

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VG RVC 3000
Install side brushes
Attach side brushes to the bottom of the
robot by pressing a brush into each slot.
Remove the bumper protectors and turn on
the main power switch on the bottom of the
robot.
Charge the robot
Place the robot onto the charging dock,
making sure the charging contact pins on
the charging dock match up with those
underneath the robot. If successful, you will
hear 3 tones and the robot will start
charging with a beathing orange light.
Start cleaning
Press the power button once to wake up
the robot.
Press the power button again to start a
fully automatic cleaning cycle with the one-
touch control. Plug and play - simple as
that!
To pause the robot, press the button on
the robot or press the button on the
remote control.
To resume the cleaning cycle, press the
same button again.
To send robot back to the charging dock,
press the button on the robot or on the
remote control.
If you want to simply end the cleaning cycle
and put your robot in standby mode, press
and hold the button until the robot‘s
indicator light turns off.

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HOME CLEANING
AUTOMATIC CLEANING
•To start the automatic cleaning mode, press
the “AUTO” button on the remote control or
press the power button
To maximally clean the surface, the robot
alternates between cleaning modes in the open
areas:
•Zigzag mode: the robot moves in a back-
and-forth pattern.
•Random mode: the robot moves in random
directions.
•Edge cleaning mode: the robot cleans along
walls and around furniture legs.
SPOT CLEANING
When you select spot cleaning, the robot cleans a
defined area by spiraling about 1 metre in
diameter outwards, and then back inwards.
When you use this mode, the robot boosts its
vacuum power to provide the best possible
cleaning results.
To start, place your robot on the spot you want it to
clean and press the spot cleaning button on the
remote control.
EDGE CLEANING
Use edge cleaning mode to clean along walls and
around furniture legs.

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VG RVC 3000
ROOM CLEANING
When a specific room needs to be cleaned, please
press the room cleaning button on the remote
control. The robot will combine spiral cleaning,
random cleaning and edge cleaning. It will stop
after 30 minutes and switch to return to charging
dock mode.
MAXIMUM SUCTION
The robot increases its suction power to provide a
deeper cleaning process when you press the
“MAX” button on the remote control. Maximum
suction is off by default. You can activate it at any
point during a cleaning program.
Please be aware that this extra boost of power will
consume more energy and that the robot will have
to return to the charging dock more often for
charging.
MOP CLEANING
The robot is equipped with a water tank that
enables it to mop floors.
Attach the cloth and fill the tank with water.
Remove the dust bin. Place back the water tank
and start the desired cleaning mode.
When finished, empty the water tank, rinse it with
clean water and store it in a dry environment or it
may become cloggy and smelly. Check that the 4
water drainage holes are not blocked. If necessary,
unblock them with a small needle.
RETURN TO CHARGING DOCK
When at any point the robot’s power drops below 20%, it will go into return to charging
dock mode by lowering the rotation speed of the brushes and using a customized
movement pattern to return to its charging dock.
The maximum signal range from the charging dock to the robot is 6 metres, but it can be
considerably shortened by any obstacle in front of the charging dock. Make sure the the
area around the charging dock is open and uncluttered - cf. Charging dock position.

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CLEANING SCHEDULE
1. Setting the clock on the remote control
Press the button on the
remote control. The hour
section begins to flash in
the clock display setting
window.
Press the or button to
select the desired figures.
Press the or button to
select the minute or hour
section.
Then press the button.
The robot will beep when
the clock setting is
completed.
2. Setting a cleaning schedule
Press the button on
the remote control, and
then the hour section
begins to flash in the clock
display setting window.
Press the or button to
select the desired figures.
Press the or button to
select the minute or hour
section.
Then press the button.
Make sure the robot beeps
to confirm the schedule. It
will start the automatic
cleaning mode every day
at the scheduled time.
3. Canceling a cleaning schedule
Press and hold the button for approximately 4 seconds on the remote control, the
robot will beep twice when the cleaning schedule has been cancelled completely.
Note:
•Make sure the remote control is located near the robot while setting the clock or
schedule as it has to communicate with the robot.
•The clock works with the 12-hour time system. Make sure you use the right time period
(AM = morning, 00:00 to 11:59. PM = afternoon, 12:00 to 23:59).
•The start of the scheduled cleaning cycle can be about 5 minutes off the set time.

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VG RVC 3000
CLEANING AND MAINTENANCE
To keep your Venga! robot reliable and operating at peak performance, please perform
the following care procedures. If you notice the robot picking up less dust or debris from
your floor, then please empty the dust bin and clean the filter and the rolling brush.
Cleaning the brushes is important as hair may remain stuck and block them.
Recommended cleaning/replacement frequency:
Cleaning
Replacing
Dust bin
After each use
-
Filters
Once every week
Every 2 months
Rolling brush
Once every week
Every 6-12 months
Side brushes
Once every month
Every 3-6 months (or when visibly
worn)
Brush guard
Once every month
When the silicone rubber strip on
the brush guard becomes visibly
worn
Charging pins
Once every month
-
Swivel wheel
Once every month
-
A spare parts kit is available on Amazon under the name: SP VG RVC 3000 KIT (ASIN reference:
B081HHJYY8). It is suitable for VG RVC 3000 WH / VG RVC 3000 WH BS / VG RVC 3000 BK / VG RVC
3000 BK BS.
Emptying the robot's dust bin
1. Press the bin release button to
remove the dust bin.
2. Open dust bin’s hatch to empty it.
Cleaning the robot's filter
1. Remove filter by pulling the white tab.
2. Clean the filter with the cleaning tool.

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Cleaning the robot's rolling brush, side brush, swivel wheel and sensors.
1. Take out the rolling brush, clean the
vacuuming channel with a cloth.
2. Clean the rolling brush: if any hair,
threads or yarn got stuck, simply cut
them loose with the help of the
cleaning tool that has been
provided with your robot. Then
carefully remove everything. Only if
the rolling brush can rotate freely,
your Venga! robot can operate at
peak performance.
3. Remove the side brushes, use a cloth
to remove the dust from the brushes.
4. Pull out the swivel wheel, then clean
it with the cleaning tool.
5. Dust off the cliff and anti-collision
sensors to maintain optimal
performance.
Our recommendations to maximally extend the battery’s lifespan:
•When using for the first time, first use the remaining power of the robot, then charge it
for 4-6 hours.
•Avoid overdischarge of the battery.
•If the robot does not have to operate for more than 3 days, we advise to fully charge
it and turn off the main power switch on the bottom.

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VG RVC 3000
TROUBLESHOOTING –ERROR TONE
Your Venga! robot will tell you when something is wrong with a two-tone distress sound. The
indicator will also blink or light up in red. Refer to the chart below to resolve the robot’s
problem.
For some errors, rebooting the robot may resolve the problem. To reboot the robot, use the
main power switch on the bottom of the robot. You will hear a tone signifying a successful
reboot.
ROBOT BLINKS AND
INDICATES
LIKELY CAUSE
WHAT TO DO
Solid red
indicator
light
BEEP Once
The swivel wheel is stuck.
Clean the swivel wheel and
press the power button to
restart the robot.
BEEP Twice
A side brush can't rotate.
Clean the side brush and
press the power button to
restart the robot.
BEEP Three
times
The filters are clogged.
Remove and empty the
robot's dust bin. Clean the
robot's filters and briskly tap
the bin to loosen any
remaining trapped debris.
BEEP Four
Times
The rolling brush can't
rotate.
Remove and clean the
robot's rolling brush
and caps.
Breathing
red
indicator
light
BEEP Twice
The bumper is stuck.
Check whether the bumper
is flexible.
BEEP Three
times
The cliff sensors are dirty.
The robot is hanging over
a cliff.
The robot is stuck on a
dark surface.
If the robot is hanging over
a drop edge or is placed on
a dark surface, start it in a
new location. Otherwise,
wipe its cliff sensors with a
dry cloth.
BEEP Four
Times
The robot cannot return
to its charging dock or
starting position.
Ensure there are no
obstacles in front of the
charging dock or starting
position. Wipe the charging
contact pins on both the
charging dock and robot
with a clean, dry cloth.

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FREQUENTLY ASKED QUESTIONS
The robot cannot be
activated.
•Make sure the main power switch is in the ON position.
•Make sure the battery is fully charged.
•Replace the batteries (2 AAA) of the remote control.
•Make sure the remote control is within range (5 m) of the
robot.
•If you still have trouble, turn off the main power switch and
then turn it back on.
The remote control
does not work.
•Replace the batteries of the remote control.
•Make sure the robot is turned on and is fully charged.
The robot stops
working suddenly.
•Check if the robot is trapped or stuck on an obstacle.
•Check if the power is too low.
•If you still have trouble, turn off the main power switch,
wait for 2 seconds, then turn it back on.
You can’t schedule
cleaning.
•Make sure the main power switch on the bottom of robot
is switched on.
•Make sure the time, 12-hour time period (AM/PM), and the
scheduled time have been set correctly.
•Check if robot’s power is too low to start cleaning.
Suction power is
weak.
•Check if any obstructions are blocking the suction inlet.
•Empty the dust bin.
•Clean the filters with a vacuum cleaner or with the
cleaning tool.
•Check if the filters are wet due to water or other liquids on
the floor. Air dry the filters completely before use.
The robot can’t be
charged.
•Check if the indicator light on the charging dock lights up.
If not, contact the service center to repair or replace the
charging dock.
•Dust off the charging contact pins with a dry cloth.
•Check if you can hear a beep when the robot returns to
the charging dock. If not, contact the service center to
repair or replace the charging dock.
The robot can’t
return to the
charging dock.
•Remove objects within 1 m to the left and right side and
within 2 m of the front of the charging dock.
•When robot is in the vicinity of the charging dock, it will
return to it more quickly. However, if the charging dock is
located far away, the robot will need more time to return.
Please be patient while it finds its way back.
•Clean the signal transmitter.
The rolling brush
doesn’t rotate.
•Clean the rolling brush.
•Check if the rolling brush and brush guard have been
installed properly.
The robot
movements or travel
path are abnormal.
•Carefully clean the sensors with a dry cloth.
•Restart the robot by turning the main power switch off and
on.

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VG RVC 3000
PROTECTION OF THE ENVIRONMENT –DIRECTIVE 2012/19/EU
In order to preserve our environment and protect human health, the waste electrical and
electronic equipment should be disposed of in accordance with specific rules with the
implication of both suppliers and users. For this reason, as indicated by the symbol on
the rating label or on the packaging, your appliance should not be disposed of as unsorted
municipal waste. The user has the right to bring it to a municipal collection point performing
waste recovery by means of reuse, recycling or use for other applications in accordance
with the directive.
ERP DECLARATION –REGULATION 1275/2008/EC
We, TKG SRL, hereby confirm that our product meets the requirements of regulation
1275/2008/EC. Admittedly, our product does not dispose of a function to minimize the
power consumption, which should according to regulation 1275/2008/EC put the product
in off or standby mode after finishing the main function, but this is practically impossible, as
it would compromise the main function of the product so strongly, that using the product
would no longer be possible!
For this reason we always tell the customer in our instruction manual to unplug the
appliance immediately after use.
The user manual is by simple request also available in electronic format from the after-
sales service (see warranty card).

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DEUTSCH
WICHTIGE SICHERHEITSVORSCHRIFTEN
Lesen Sie aufmerksam die folgenden Hinweise, bevor Sie Ihr
Gerät benutzen, und befolgen Sie immer die
Sicherheitsvorschriften und die Gebrauchsanweisungen.
Wichtig: Das Gerät kann von Kindern ab 8 Jahren und von
Personen mit einer körperlichen, sensorischen, geistigen oder
motorischen Behinderung oder einem Mangel an Erfahrung und
Kenntnissen verwendet werden, sofern diese Personen
beaufsichtigt oder über den sicheren Gebrauch des Geräts
unterrichtet wurden und die damit verbundenen Gefahren
verstanden haben. Kinder dürfen nicht mit dem Gerät spielen.
Reinigung und Wartung dürfen nicht durch Kinder durchgeführt
werden, es sei denn, sie sind älter als 8 Jahre und beaufsichtigt.
Lassen Sie das Gerät und das Netzkabel nie unbeaufsichtigt und
in Reichweite von Kindern unter 8 Jahren oder unverantwortlichen
Personen, wenn es an der Steckdose angeschlossen ist oder
abkühlt.
❑Kontrollieren Sie, ob die Netzspannung mit der auf dem Gerät
vermerkten Spannung übereinstimmt.
❑Überprüfen Sie das Gerät regelmäßig auf Beschädigungen.
Sollte es beschädigt sein, lassen Sie das Gerät durch
qualifiziertes Fachpersonal(*) prüfen.
❑Benutzen Sie das Gerät nur zu Haushaltszwecken und so, wie
in der Bedienungsanleitung angegeben.
❑Tauchen Sie das Gerät niemals in Wasser oder in andere
Flüssigkeiten. Achten Sie darauf, dass das Gerät stets trocken
ist.
❑Verwenden Sie das Gerät nie in der Nähe von heißen
Oberflächen.
❑Schalten Sie das Gerät nach Gebrauch aus und ziehen Sie den
Netzstecker aus der Steckdose, bevor Sie es reinigen.
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VG RVC 3000
Verwenden Sie das Gerät nicht im Freien und bewahren Sie
es an einem trockenen Ort auf.
❑Verwenden Sie keine Netz- und Zubehörteile, die nicht vom
Hersteller empfohlen werden. Diese können eine Gefahr für
den Benutzer darstellen und das Gerät beschädigen.
❑Benutzen Sie das Gerät nicht, um Streichhölzer, spitze
Gegenstände, Zigaretten, Zigarettenstummel oder andere
brennbare Gegenstände aufzusaugen.
❑Achten Sie während des Gebrauchs auf Säuglinge, Kinder und
Haustiere, um Gefahren zu vermeiden.
❑Bewegen Sie das Gerät nie durch Ziehen am Netzkabel.
Stellen Sie sicher, dass das Kabel nirgendwo eingeklemmt
werden oder hängenbleiben kann. Verwenden Sie das
Netzkabel nicht, um das Gerät aufzuhängen. Wickeln Sie das
Kabel nicht um das Gerät und knicken Sie es nicht.
❑Dieses Produkt eignet sich für die Reinigung von Holzböden,
Gummiböden, Keramikfliesen und Kurzflorteppichen in
Innenräumen, jedoch nicht für die Reinigung von Hochflor-
oder Plüschteppichen. Beachten Sie, dass grober Schmutz
Kratzer auf Holzböden verursachen kann, wenn dieser vom
Staubsaugerroboter mitgeführt wird.
❑Verwenden Sie dieses Produkt nicht auf Treppen.
❑Verwenden Sie dieses Produkt nicht in explosionsgefährdeten
Umgebungen wie Tankstellen, Öldepots, Chemiewerken und
anderen brennbaren oder explosiven Umgebungen.
❑Verwenden Sie das Gerät nicht zum Entfernen entzündlicher
oder flüchtiger Flüssigkeiten wie Benzin, Petroleum, Lacke,
Reinigungsmittel, Alkohol, Parfüm, Bodenreiniger usw.
❑Stellen Sie sich nicht auf das Gerät und setzen Sie sich nicht
darauf.
❑Wird das Gerät mit beschädigtem Filter verwendet, kann dies
zu weiteren Schäden am Gerät führen. Vergewissern Sie sich,
dass sich der Filter in einem guten Zustand befindet und
korrekt eingesetzt wurde.
❑Ersetzen Sie die Akkus niemals selbst. Falls diese ersetzt
werden müssen, wenden Sie sich bitte an qualifiziertes
Fachpersonal(*).

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❑Bevor Sie das Gerät entsorgen, nehmen Sie die Batterien aus
der Fernbedienung. Entsorgen Sie das Gerät
umweltschonend, indem Sie es bei einer dafür bestimmten
Stelle abgeben.
❑Ziehen Sie immer den Netzstecker aus der Steckdose, bevor
Sie die Akkus entnehmen.
❑Falls aus den Akkus austretende Flüssigkeit mit Kleidung oder
Haut in Berührung kommt, reinigen Sie die verschmutzte
Oberfläche sofort mit klarem Wasser und wenden Sie sich an
einen Arzt.
❑Falls das Gerät wiederaufladbare Akkus enthält, ersetzen Sie
diese nicht durch normale Batterien.
(*) Fachpersonal: anerkannter Kundendienst des Lieferanten oder
des Importeurs, der für derartige Reparaturen zuständig ist.