Verizon HTC Windows Phone 8X User manual

User Guide

Contents
Unboxing
Your phone 14
SIM card 15
Battery 18
Switching the power on or off 19
Setting up your phone
Entering your PIN 21
Setting up your phone for the first time 21
Account setup 22
Getting contacts into your phone 23
My Verizon Mobile 24
Your first week with your new phone
Features you'll enjoy 26
Start screen 27
Touch gestures 29
Motion gestures 33
Adjusting the volume 35
Sleep mode 35
2 Contents

Lock screen 36
Changing the ringtone 38
Changing the theme 38
Taking a screenshot 39
Switching between apps 39
Windows Store 40
Using speech on your phone 40
Camera
Camera basics 42
Taking a photo 44
Recording video 45
After capturing 46
Phone calls
Making a call 47
Receiving calls 49
What can I do during a call? 50
Starting a three-way call 51
Call history 52
Turning airplane mode on or off 53
Global Ready 54
Contents 3

People
Keeping in touch 56
Importing contacts from your SIM card 57
Adding a new contact 57
Jumping to a section in the contacts list 58
Filtering your contacts list 58
Merging contact profiles 59
Searching, editing or deleting 60
Sharing with a group of contacts in real-time 62
Organizing your contacts into groups 65
What is the Me tile? 67
Posting to social networks 68
Filtering social updates 70
Keyboard
Using the onscreen keyboard 71
Entering words with predictive text 73
Changing the keyboard language 73
Messaging
Texting and chatting in one place 75
Sharing pictures, videos, and more in a message 78
Viewing and replying to a message 79
4 Contents

Managing conversations 81
Email
Adding your Microsoft account 82
Adding a POP3/IMAP email account 83
Adding a Microsoft Exchange ActiveSync account 83
Checking email 84
Sending email 86
Managing email messages 88
Changing email account settings 89
Photos, videos, and music
Photos 90
Music + Videos 94
Sync and Backup
Keeping things in sync 95
Backing up your files 95
Backing up your contacts 96
Setting up Backup Assistant Plus 96
Internet connections
Data connection 97
Contents 5

Wi‑Fi 98
Using your phone as a mobile hotspot 101
Managing your data usage 102
Search and Web browser
Ways you can search the Web 105
Searching for information 105
Scanning codes, tags, and text 107
Opening and navigating web pages 110
Music search 112
Maps and location
Location services 114
Maps 115
Local Scout 120
Calendar
What you can do in Calendar 122
Creating a calendar appointment 122
Creating a new to-do task 125
Displaying and syncing calendars 126
6 Contents

More apps
What can I do in the HTC hub? 127
What's in the Office hub? 136
Creating and sharing notes 137
Xbox LIVE in the Games hub 139
Bluetooth and NFC
Connecting a Bluetooth accessory 141
Disconnecting a Bluetooth accessory 142
Unpairing 142
Sharing content with NFC 143
Turning NFC on and off 143
Using NFC 144
Settings
Attentive phone features 146
Turning Battery Saver on 147
Changing display settings 147
Changing sound settings 148
Managing apps and storage 149
Security
Assigning a PIN to help protect your SIM card 152
Contents 7

Setting a password to help protect your phone 153
Making your phone safer for kids 154
Update and reset
How to get and install updates 156
Preparing for a software update 157
Installing an update 158
Factory reset 159
Trademarks and copyrights
Index
8 Contents

IMPORTANT CUSTOMER INFORMATION
Please be advised that many services and applications offered through this
unique device are provided by various device, operating system, software
and application developers (e.g. Google, Motorola, Microsoft, Palm,
Research In Motion). If you use, link to or download such a service, or an
application such as a non-Verizon Wireless location based GPS-type
service, chat room, marketplace or social network from this device, you
should carefully review the terms of such service or application. If you use
any of these non-Verizon Wireless services or applications, personal
information you submit may be read, collected, or used by the service or
application provider and/or other users of those forums.
Verizon Wireless is not responsible for your use of those applications or
information you choose to submit or share with others. Specific terms and
conditions, terms of use, and privacy policies apply to those applications
and services. Please review carefully any and all terms and conditions
applicable to those applications and services including those related to any
location-based services for any particular privacy policies, risks or waivers.
Your Verizon Wireless Customer Agreement Terms and Conditions and
certain other specifically identified terms govern your use of any Verizon
Wireless products and services.
IMPORTANT CUSTOMER INFORMATION 9

Conventions used in this guide
In this user guide, we use the following symbols to indicate useful and
important information:
This is a note. A note often gives additional information, such as
what happens when you choose to do or not to do a certain
action. A note also provides information that may only be
applicable to some situations.
This is a tip. A tip gives you an alternative way to do a particular
step or procedure, or lets you know of an option that you may find
helpful.
This indicates important information that you need in order to
accomplish a certain task or to get a feature to work properly.
This provides safety precaution information, that is, information
that you need to be careful about to prevent potential problems.
10 Conventions used in this guide

Important RF Notice
This device was tested for compliance with the applicable FCC and
Industry Canada specific absorption rate (SAR) limits for radio
frequency (RF) exposure during typical body-worn operations. To
ensure that RF exposure levels remain at or below the tested levels,
use a belt-clip, holster, or similar accessory that maintains a
minimum separation distance of 1.0 cm between your body and the
device, with either the front or back of the device facing towards
your body. Such accessories should not contain any metallic
components. Body-worn accessories that do not meet these
specifications may not ensure compliance with applicable SAR limits
and their use should be avoided.
Important RF Notice 11

Important note on recoverable data
Files and other data that have been deleted, cleared, removed, or
erased from your device may still be recoverable by third-party data
recovery software. Even a factory reset may not permanently erase
all data from your phone, including personal information.
12 Important note on recoverable data

Other helpful resources
For health, safety, and regulatory information, please read the Safety and
regulatory guide that’s included in the box.
In addition to this user guide, you can find help information, FAQs, and
more in www.htc.com/us/support.
To learn a lot more about using Windows®Phone, open Help+Tips on your
phone. Or use your web browser and go to windowsphone.com.
Certain Windows Phone features or Microsoft®services may not be
available in some countries or regions.
Other helpful resources 13

Unboxing
Your phone
1. BACK
2. USB connector
3. START
4. SEARCH
5. Camera button
6. VOLUME
7. Tray eject hole
8. SIM card tray
9. Notification LED
10. POWER
11. Proximity sensor
12. 3.5mm headset jack
13. Front camera
14 Unboxing

If you want to use a screen protector, please don’t cover and block
the proximity sensor. Purchase a screen protector designed for
your phone.
SIM card
The SIM card contains your phone number, service details, and memory for
storing phonebook contacts and/or text messages.
Inserting the SIM card
1. With the phone facing up, insert the tip of the SIM removal tool into
the small hole next to the SIM card tray slot.
2. Push the tip all the way into the hole until the SIM card tray ejects.
Unboxing 15

3. Pull the SIM card tray out, and place the SIM card (contacts facing
down) into the tray.
4. Insert the SIM card tray back into the slot.
16 Unboxing

Removing the SIM card
Make sure to switch off your phone before removing your SIM
card.
1. With the phone facing up, insert the tip of the SIM removal tool into
the small hole next to the SIM card tray slot.
2. Push the tip all the way into the hole until the SIM card tray ejects.
3. Pull the SIM card tray out and remove the SIM card.
When removing the SIM card, make sure that you insert the empty SIM
card tray back into the slot.
Unboxing 17

Battery
Your phone uses a rechargeable, non-removable battery. How long the
battery can last before it needs recharging depends on how you use your
phone. The features and accessories you use can affect battery life. For
example, leaving your Bluetooth®connection always on uses more power.
Long phone calls and frequent web browsing use up a lot of battery
power. Also, consider your location: poor signal strength from your mobile
network and extreme temperature make the battery work harder.
Charging the battery
Before you turn on and start using your phone, it is recommended that you
charge the battery.
Only the power adapter and USB cable provided in the box must
be used to charge the battery.
1. Insert the small end of the USB cable into the USB connector.
18 Unboxing

2. Insert the other end of the USB cable into the power adapter.
3. Plug in the power adapter to an electrical outlet to start charging
the battery.
As the battery is being charged, the notification LED shows a solid red
light. The light turns to solid green when the battery is fully charged.
When you charge the battery and the phone is on, the charging battery
icon is displayed in the status bar. After the battery has been fully
charged, the charging battery icon turns to a full battery icon .
As a safety precaution, the battery may stop charging to avoid
overheating.
Switching the power on or off
Switching the power on
Press the POWER button.
When you turn on your phone for the first time, you’ll need to set it
up.
Switching the power off
1. Press and hold the POWER button until you see the message,
slide down to power off.
Unboxing 19

2. Swipe your finger down the screen.
Phone not responding?
Restart your phone if it doesn't respond when you touch the screen
or press the buttons.
Press and hold the POWER button for at least 12 seconds. Your
phone turns off and then turns back on.
20 Unboxing