Verizon Palm User manual
USER GUIDE
Contents
Meet Palm 5
Life Mode
Quick action menus
Gesture Pad
Voice Search
Text and call syncing
Navigation Simplified (touch
button)
Face Recognition
Fleksy Keyboard
Getting Started 13
Turn your Palm on
Charge the battery
Battery-saving tips
Familiarize Yourself With 14
Your Palm
Notification panel
Quick settings
Lock screen
Secure your Palm with a screen lock
Emergency calls
Wallpaper
Widgets
Add a Google account
Add an email account
Status bar
Status bar icons
Menu options
Apps 18
Organize apps
App folders
Camera 20
Capture photos
Record videos
Shooting modes
Camera settings
Access Photos
Screenshots
Clock 23
Alarms, timer, and stopwatch
Contacts 25
Favorite contacts
Share contacts
Delete contacts
Phone 27
Make a call
Answer a call
End a call
Call volume
Speaker, Bluetooth, or
Phone
Conference calls
Wi-Fi calling
Recent calls
2
Speed dial
Phone settings
Make an emergency call
Verizon Message+ 30
Create message
Delete message
Read message
Reply to a message
Settings 32
Network & Internet 33
Wi-Fi
Add a network
Mobile network
Data usage
Data saver
Airplane mode
Connected Devices 36
Bluetooth
Pair a new device
Forget a Bluetooth device
Apps & Notifications
App settings
Notifications
Notification sounds
App permissions
Emergency alerts
Battery 38
Power maintenance tips
Power saving mode
Battery settings
Display 41
Brightness level
Night light
Adaptive brightness
Wallpaper
Sound 43
Call vibrations
Do not disturb preferences
Ringtone
Notification sound
Alarm sound
Storage 44
Storage Manager
Security & Location 45
Google Play Protect
Security update
Screen lock
Location
App-level permissions
Show passwords
Users & Accounts 47
Users
Add account
Remove account
3
Emergency information
Automatically sync data
Accessibility 49
My Verizon Guided
Navigation
Select to Speak
TalkBack
Text-to-speech settings
Display options
Font size
Display size
Interaction controls
Mono audio
Captions
TTY Mode
System 52
Languages
Keyboard
Google Voice typing
Input assistance
Quick Launch
Date and Time
Backup
System Updates
Reset options
Erase all data (factory reset)
Legal information 56
End User Licensing
Agreement
Your Wireless Devices and
Third-Party Services
Battery
Regulatory
Safety
Limitations
Radio waves
Hearing aid compatibility
4
Meet Palm
Live In The Moment
Palm celebrates the freedom and choice to be both connected
and present. Specially designed for life on the go, it helps you
connect how and when you want so you can be in the moment
when life comes calling.
Live outside the screen
There’s a time to lean into our devices and a time to lean into
the world. Palm is for those moments when you are more
engaged in real life than your device—but that doesn’t mean
you don’t want to message your best friend, take a picture of
an amazing restaurant, or text friends to join you. Palm keeps
you connected, not consumed.
Get right to it
Palm is designed for quick action to get you what you need in
the moment—whether it’s to post, pay, listen, or break a
sweat. Get everything you want faster with a mobile device
that acts like a personal assistant, not a mini computer.
Want something? Just use your voice to ask.
Super Smart, Not Super Sized
Palm is designed for action—put it into your smallest pocket,
wear it on your neck or slip it into your yoga pants. About the
size of a credit card and light enough to forget about, you can
take your connectivity with you everywhere - from the
treadmill, to the beach, to your little black dress. Water
resistant and discreet, Palm is perfect for adrenaline junkies,
modern minimalists and anything in between.
5
Life Mode
Palm is designed to bring people out of their tech and into
their lives. With Life Mode, we’re reimagining how we interact
with the physical and digital world—never compromising one
for the other. Palm is specially designed for life on the go and
helps you connect how and when you want. Connect on your
terms. See how it works on page 7.
Quick Action
Palm is designed to help get to what matters quickly through
voice, quick action menus, and the gesture pad. Play music,
create events, reply to texts, or get directions with minimal
screen tapping. See how it works on page 8.
Text and Call Syncing
Using your Palm does not require a new phone number. With
text and call syncing, you can keep in touch with friends and
family using your Verizon phone number. Calls and messages
will be synced between the two devices. See how it works on
page 10.
Navigation Simplified
Easily navigate the device with the use of the touch button.
See how it works on page 10.
Face Recognition
Your Palm is meant to be secure but still easy to use while on
the go. With Face Recognition, your unique look can unlock
your device in a flash. See how it works on page 11.
Fleksy Keyboard
The Fleksy keyboard enables gestures to make sure your
typing as easy as possible. See how it works on page 12.
6
Life Mode
Life Mode helps you live in the moment and
minimize digital distraction
Palm was designed to help you be connected, but present. Life
Mode helps you live in the moment but keeps your digital life
available when you need it.
When Life Mode is enabled, you will not be bothered with calls
and texts as long as the screen is off. Catch up on your
notifications just by waking the screen. By default, texts and
calendar reminders will be pushed when you wake your device.
You can choose additional apps to be pushed in Life Mode’s
advanced options menu.
Enable/Disable Life Mode
1. Swipe down from the top of the display to view quick
settings.
2. Tap Life Mode to toggle On/Off.
Life Mode timer
The Life Mode timer allows you to temporarily suspend Life
Mode to maximize your device performance when you need it
most.
Expecting a text or phone call? You can disable Life Mode for a
designated time as you wait. Life Mode will automatically
resume when the time is up.
When a Life Mode timer is in progress, a notification will
appear that shares time remaining before Life Mode resumes.
Advanced options
You can enable additional apps to push notifications when you
Palm wakes. To do this, go to Settings > Life Mode > Advanced
Options. Select apps on the list to allow notifications when
your device wakes.
Battery Impact
Life Mode limits usage of antennas, which substantially
increases the battery life of your device.
7
Quick Action
Palm was designed to help you get to what
matters quickly. Start a playlist, call a friend,
or send a message with just a couple of taps.
Quick Actions enable you to instantly access the most
important part of your apps while on the go. You can easily
access actions through action menus, the gesture pad, and
voice.
Quick Action Menus
Long press an app on the home screen to view the most helpful
shortcuts for each app. You can also add/remove/reorder the
actions on this screen by clicking the manage gear.
Add a Quick Action:
1. Find an app on the Home screen or scroll down to the
app drawer.
2. Long-press the app shortcut to bring up its action
menu.
3. Tap Manage > Add.
4. Tap a quick action from the list to add to the action
menu.
5. Tap the touch button to return to the action menu.
Remove an Action:
1. Find an app on the Home screen or scroll down to the
app drawer.
2. Long-press the app shortcut to bring up its action
menu.
3. Tap Manage .
4. Swipe a Quick Action to the left and tap Delete.
5. Tap the touch button to return to the action menu.
8
Gesture Pad
The Gesture Pad allows you to quickly search any shortcut on
your Palm from your lock screen. To display the Gesture Pad,
swipe your finger up from the bottom drawer on the lock
screen.
How to use:
Open Gesture Pad and draw a letter with your finger. A list of
apps and Quick Actions will appear based on the letter you
draw. Tap the action to launch.
Example: Draw an “S” on the Gesture Pad to quickly access
“Selfie” for camera, “Start Workout” for a fitness event, or
play your “Summer Playlist”.
Voice Search
Your Palm is voice-enabled. Simply double-tap the power key
to use voice to initiate actions. You can open an app, send a
message, play a song, or more.
9
Text & call syncing
Keep your conversations moving when you’re
on the go
You can connect your Palm to your Verizon phone number with
NumberShare and Message+. You can text and call on your
Palm from the phone number you already use.
Text messaging
With Verizon’s Message+, you can sync all your text
conversations with your Palm. The setup wizard will walk you
through the steps to authenticate your phone number and
connect your devices.
If there are ever any issues and you need to set it up again or
reconnect, go to Settings > System > Setup Wizard.
Calling
Verizon will connect your Palm to your primary Verizon phone
number so you can place and receive calls from the phone
number you already use. If you are having any issues, contact
Verizon Customer Service at 1-800-922-0204.
Navigation simplified
Quickly navigate your Palm using the touch
button
Your Palm has a touch button below the screen to quickly
navigate around the device. To navigate:
Single-tap: Go back
Double-tap: Go home
Long-press: Open task-switcher
Your Palm also has a virtual navigation bar to navigate your
device for back, home and task-switcher. To maximize display
space, you can configure the bar to auto-hide:
1. Go to Settings > Advanced Features > Navigation
2. Turn on the switch for “Auto-hide Navigation Bar”
Don’t worry, you can always swipe up from the bottom of the
screen to quickly use the navigation bar!
10
Face Recognition
Use face recognition to unlock Palm with your
unique look.
To easily unlock your device on the go, you can setup Face
Recognition as an unlocking mechanism to keep your device
secure. Follow the steps in the Setup Wizard, or configure it
later with the steps below:
Add a Face
To add your face to Face Recognition:
1. Access device settings.
2. Tap Face Recognition. If you have previously set up a
device security lock your will be prompted to enter
your PIN or pattern.
3. Tap Add face data and follow the prompts to register
your face.
Remove a Face
You can always remove your face data. To remove your face
from Face Recognition:
1. Access device settings.
2. Tap Face Recognition and enter your PIN or pattern.
3. Tap Remove face data and follow the prompts to
remove your face.
Face Recognition Settings
Manage how you use Face Recognition.
1. On the Home screen, scroll down and tap Settings.
2. Tap Face Recognition and enter your PIN or pattern.
Face unlock: Turn Face Recognition On/Off.
Face unlock when screen turns on: Use Face Recognition to
unlock your Palm when the screen turns on.
11
Fleksy Keyboard
Use gestures for quicker and easy typing
When typing...
Swipe-right: Swipe right to add a space. Swipe twice
to add punctuation.
Swipe-left: Swipe left will quickly delete the last
word you typed. Use backspace to delete characters.
Swipe-down: After typing a word, swipe down to
quickly cycle through alternative words. If you want to
revert to the original spelling, swipe up!
Swipe-up: Fleksy will auto-correct words as you
type. swipe down to quickly cycle through alternative
words. If you want to revert to the original spelling,
swipe up.
Long-press: While typing, long press to quickly see
numbers and symbols. Drag your finger to the symbol
you wish to input and release.
Voice-typing: Tap the microphone and speak to
quickly use voice-to-text functions.
For a more detailed tutorial on how to use the Fleksy
Keyboard, launch the app and go to Menu > Tutorial.
The device keyboard is powered by:
12
Getting Started
Charge the Battery
Your Palm comes with a USB Type-C battery charger.
To charge the battery:
1. Connect the charging head to the USB cable.
2. Plug the charging head into a standard wall outlet.
3. Insert the USB Type-C cable into the charging port on
the bottom of your Palm.
Note: We recommend that you leave the device plugged in
while you set up your device, download and update your apps,
and wait for your contacts, photos, and messaging to sync.
You can use the device while it is charging.
Turn Your Palm On
On the side of Palm there is a single button. Pressing and hold
the button until the screen turns on.
Complete the Setup Wizard
When turning your Palm on for the first time, the Setup Wizard
guides you through the initial setup for basic configuration.
Download your favorite apps
Make sure to download all of your favorite music, fitness,
productivity, social and lifestyle apps! Enjoy millions of the
latest Android™ apps, music and more from the Google Play
Store app.
Battery-Saving Tips
●Turn on Life Mode. This allows your device to use
minimal battery when you are not using it.
●Adjust the brightness of the screen to conserve
power.
●Turn off automatic data sync in “Users & Accounts”
settings menu on page 48.
●Turn off face recognition
13
Familiarize Yourself
With Your Palm
Get to know Palm’s basic features
Notification Panel
The Notification Panel is accessible from any screen. To
access:
1. Drag the Status bar down to display the Notification
panel.
2. Swipe down the list to see notification details.
Tap a notification to open it.
Drag a notification left or right to clear it.
To clear all notifications, tap Clear under the
notifications.
3. Swipe the Notification Panel up or tap the touch
button to return to your previous screen.
Quick Settings
Quick Settings allows you access to certain device functions
quicker than using the Settings menu. To access:
1. Display the Notification panel by dragging the Status
Bar down.
2. Drag the screen down a second time to view Quick
Settings.
Tap a setting to toggle it on/off.
Tap and hold a setting to go to view more related settings in
the main settings menu.
3. Drag the screen upward to close Quick settings.
Lock Screen
Lock your device: Press the Power button to lock the device.
Unlock your device: Press the Power button and then swipe
your finger upward on the screen.
14
Secure your Palm with a screen lock
From the lock screen of your device, you can quickly access
the following:
Camera: Open the camera from the lock screen.
Messaging: Open messaging from the lock screen.
Gesture Pad: Swipe up from the bottom of the screen to
access Gesture Pad.
Lock Screen Message: Include a message to display on the
lock screen. You can change it in the settings menu.
Make an emergency call from the lock screen
You can make an emergency call even if the device is locked,
allowing anyone to use your device to call for help in an
emergency. To access emergency calling from the lock screen:
1. Swipe the screen up to display the Emergency call
feature.
2. Tap Emergency Call to open a dial pad.
3. Dial the emergency number (911 in North America)
and tap Call .
Wallpapers
Choose a personal or preloaded picture to set as your lock
screen background. To access wallpaper settings:
1. Access device settings.
2. Tap Display > Wallpaper.
3. Choose from your photos or preloaded wallpapers.
4. Tap Set lockscreen wallpaper.
Widgets
You can add widgets—app extensions that run on the Widget
Panel. To access your widgets, swipe the Home screen left.
To add a widget to your Palm:
1. On the Home screen, scroll to the bottom and tap
Manage.
2. Swipe the screen left and turn widgets on.
3. Tap Add widget.
4. Drag a widget to an open spot on the widget panel,
and release it.
5. Tap the touch button to stop managing.
To remove a widget:
1. On the Home screen, scroll to the bottom and tap
Manage.
2. Swipe the screen left to reveal the Widget Panel.
3. Touch and hold a widget to activate.
15
4. Drag to the “X” to delete.
5. Tap the touch button to stop managing.
Add a Google Account
Use your Google account to access all of the Android system
features.
1. Access device settings.
2. Tap Users & Accounts > Add account > Google.
3. Input your credentials to sign in to your account.
Add an Email Account
For email addresses that work with the Gmail app:
1. Access device settings.
2. Tap Users & Accounts > Add account > Exchange.
3. Input your credentials to sign into your email account.
For any email accounts that do not work with the Gmail app, go
to the Google Play store and download another email app.
16
Status Bar
The Status Bar persists at the top of your screen to provide
device vitals and information.
Status Icons:
Battery full
Battery low
Battery charging
Mute mode
4G LTE active
Signal strength
Network not available
Wi-Fi active
Location service active
Missed call
Menu Options
Use these command options shared by all apps to fully utilize
your device’s features.
Menu: Tap to pull up a menu of available
options for the app.
More options: Tap to view more menu options for
an app.
Share: Tap to share an item in another app.
Edit: Tap to edit the item(s) on the screen.
Delete: Tap to delete items you select on the
screen.
On/Off: Tap to turn a setting on or off.
17
Apps
Access and arrange apps on the Home screen
and app drawer. Organize apps and set up
shortcuts. Familiarize yourself with the apps
that come preloaded on your Palm.
Access Apps
Apps are accessible on the Home screen or app drawer.
1. Find an app on the Home screen, or swipe up to view
the app drawer.
2. Tap an app shortcut to launch the app.
To return to the Home screen, double-tap the touch button.
Organize Apps
Change the position of app shortcuts on your Home screen and
app screen
1. On the Home screen, scroll to the bottom and tap
Manage.
2. Press and hold an app to activate, then drag to
rearrange app shortcut location. You can drag them
from the App drawer to the Home screen and vice
versa.
3. When finished, tap back or ‘Exit’ to escape Manage
mode.
App Folders
Use folders to organize app shortcuts on the Home screen or
in the App drawer.
To create a folder:
1. On the Home screen, scroll to the bottom and tap
Manage.
2. Drag an app shortcut on top of another app shortcut
and hold until it is activated.
3. Drop the app shortcut to create an app folder.
4. Tap the touch button to close the folder.
Name the folder: Tap Unnamed and enter the name of the
folder.
Add app shortcuts to a folder:
1. On the Home screen, scroll to the bottom and tap
Manage.
2. Drag the app shortcuts you want into the folder.
3. Tap Exit on the Home screen to stop managing.
18
Remove app shortcuts from a folder:
1. On the Home screen, scroll to the bottom and tap
Manage.
2. Tap the folder you want to remove app shortcuts
from.
3. Drag an app shortcut upward until the Home screen
displays, and then drop it in the desired location.
4. Tap Exit on the Home screen to stop managing.
Remove a Folder
1. On the Home screen, scroll to the bottom and tap
Manage.
2. Tap a folder.
3. Drag app shortcuts out of the folder until the folder is
removed.
Tap Exit on the Home screen to stop managing.
19
Capture Photos
Capture photos with your Palm.
1. On the Home screen, tap Camera .
2. Look at the screen to aim the camera. The following
options are available to you:
Focus: Tap the screen.
Video mode: Swipe the screen left to switch to Video mode.
Switch camera: Tap Switch to switch between front and
rear cameras.
Flash: Tap Flash on the top of the screen to turn flash
On/Off.
HDR: Tap HDR on the top of the screen to turn HDR On/Off.
Filters: Tap Filter on the top of the screen to choose a
filter.
Settings: Tap Menu on the top of the screen, and then
tap Settings to change Camera settings.
Tap Capture to take a photo. Press and hold Capture to
take rapid photos.
Record Videos
Capture videos with your Palm.
1. On the Home screen, tap Camera .
2. Swipe the screen left or tap Menu and select
Video.
3. Tap Record to start recording a video.
To pause recording, tap Pause.
To continue recording, tap Resume .
4. Tap Stop when you are done recording.
Shooting Modes
Choose from several shooting modes the Camera app
provides.
1. On the Home screen, tap Camera .
2. Tap Menu to see these available shooting
modes.
20
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