Cyan
Magenta
Yellow
Black
PMS 1795 C
LH:In Progress
Save Date:2-2-2011 4:06 PM
Previous User:ipgna\Tammy.Rafaniello
Document Path:Macintosh
HD:Users:freelance:Deskt...lect:Mechs:11002_
CCV_FDV_Brochure.indd
Job #:CCV11002
Client:Verizon
Job Name:FiOS DigitalVoice BRO
Studio Artist:L. Liz
Proof #:3-Release
Cyan
Magenta
Yellow
Black
PMS 1795 C
LH:In Progress
Save Date:2-2-2011 4:06 PM
Previous User:ipgna\Tammy.Rafaniello
Document Path:Macintosh
HD:Users:freelance:Deskt...lect:Mechs:11002_
CCV_FDV_Brochure.indd
Job #:CCV11002
Client:Verizon
Job Name:FiOS DigitalVoice BRO
Studio Artist:L. Liz
Proof #:3-Release
CCV11002 Welcome Kit Voice Brochure — INSIDE
osvoice
23
Blocked call types
All 0+, 00, 01, 500, 10-10-XXX, 700, 900, 950, and 976 calls are
automatically blocked from being made on any FiOS Digital Voice
phone line. A reminder message will be played if a call attempt is
made to a number that has been blocked. Also, you can not receive
collect or third-party billed calls.
Important e-911 information
In the case of a power outage, the Battery Backup Unit (BBU) will power
your basic FiOS Digital Voice services, including 911 dialing, for up to 8
hours if a fully-charged battery is inserted in the Unit. If the battery is
exhausted or there is no battery present, the Service will not function for
any purpose. You are responsible for purchasing and/or replacing the
battery in the BBU. In the welcome kit provided by the technician
during installation, you will nd stickers with this information. We
strongly recommend you apply them to your phone so users are aware
Using your Voice Mail service
Voice Mail allows callers to leave messages for you when you are away
from your phone or when you are unable to take the call. Voice Mail
is a FREE optional service with FiOS Digital Voice. If you have selected
Voice Mail, you will be able to retrieve your messages either by phone
or online, at home or away from home.
NOTE: FiOS Digital Voice mailboxes that have not been set up within
60 days of activation will be removed. Voice Mail service can be added
back to your account at any time free of charge by calling 1-800-VERIZON.
Making calls with your
FiOS Digital Voice Phone line
Domestic calls and calls to Canada
For calls to locations in the U.S., U.S. territories (American Samoa, Guam,
Mariana Islands and the U.S. Virgin Islands), Puerto Rico and to Canada:
Dial the 3-digit area code + the 7-digit phone number of the person
you are calling. There is no need to dial a 1 before the area code.
International calls
For calls to most international locations:
Dial 011 + the country code + the city code + the phone number of the
person you are calling.
For calls to the countries listed below:
Dial 1 + the 3-digit area code + the 7-digit phone number
of the person you are calling.
Anguilla, Antigua and Barbuda, Bahamas, Barbados,
Bermuda, British Virgin Islands, Cayman Islands,
Dominica, Dominican Republic, Grenada, Jamaica,
Montserrat, St. Kitts & Nevis, St. Lucia, St. Vincent and
the Grenadines, Trinidad and Tobago, and the Turks and
Caicos Islands.
For international rates and information on country codes:
1. Sign into your Account Manager at osvoice.
2. Click on “Extras.”
If you would like to block international calling, access your Account
Manager at osvoiceand select “International Call Block”
in the “Administration” link on the left side of the screen.
T:10”
T:7.25”
B:10.25”
B:7.5”
11002_CCV_FDV_Brochure.indd 2-3 2/2/11 4:15 PM
of this possible limitation.
