
Rev. 7/17/2018 RDC-100, MANUAL
Copyright 2017 Vestil Manufacturing Corp. Page 9 of 9
LIMITEDWARRANTY
VestilManufacturingCorporation(“Vestil”)warrantsthisproducttobefreeofdefectsinmaterialandworkmanshipduringthe
warrantyperiod.Ourwarrantyobligationistoprovideareplacementforadefective,originalpartcoveredbythewarrantyafter
wereceiveaproperrequestfromtheWarrantee(you)forwarrantyservice.
Whomayrequestservice?
Onlyawarranteemayrequestservice.YouareawarranteeifyoupurchasedtheproductfromVestilorfromanauthorized
distributorANDVestilhasbeenfullypaid.
Definitionof“originalpart”?
AnoriginalpartisapartusedtomaketheproductasshippedtotheWarrantee.
Whatisa“properrequest”?
ArequestforwarrantyserviceisproperifVestilreceives:1)aphotocopyoftheCustomerInvoicethatdisplaystheshipping
date;AND2)awrittenrequestforwarrantyserviceincludingyournameandphonenumber.Sendrequestsbyoneofthe
followingmethods:
USMail FaxEmail
VestilManufacturingCorporation (260)665‐1339 [email protected]2999NorthWayneStreet,POBox507 Phone Enter“Warrantyservicerequest”
Angola,IN46703 (260)665‐7586 insubjectfield.
Inthewrittenrequest,listthepartsbelievedtobedefectiveandincludetheaddresswherereplacementsshouldbedelivered.
AfterVestilreceivesyourrequestforwarrantyservice,anauthorizedrepresentativewillcontactyoutodeterminewhetheryour
claimiscoveredbythewarranty.Beforeprovidingwarrantyservice,Vestilwillrequireyoutosendtheentireproduct,orjustthe
defectivepart(orparts),toitsfacilityinAngola,IN.
Whatiscoveredunderthewarranty?
Thewarrantycoversdefectsinthefollowingoriginal,dynamicparts:motors,hydraulicpumps,motorcontrollers,andcylinders.
Italsocoversdefectsinoriginalpartsthatwearundernormalusageconditions(“wearingparts”),suchasbearings,hoses,wheels,
seals,brushes,andbatteries.
Howlongisthewarrantyperiod?
Thewarrantyperiodfororiginaldynamiccomponentsis90days.Forwearingparts,thewarrantyperiodis90days.Both
warrantyperiodsbeginonthedateVestilshipstheproducttotheWarrantee.Iftheproductwaspurchasedfromanauthorized
distributor,theperiodsbeginwhenthedistributorshipstheproduct.Vestilmay,atitssolediscretion,extendawarrantyperiod
forproductsshippedfromauthorizeddistributorsbyupto30daystoaccountforshippingtime.
Ifadefectivepartiscoveredbythewarranty,whatwillVestildotocorrecttheproblem?
Vestilwillprovideanappropriatereplacementforanycoveredpart.AnauthorizedrepresentativeofVestilwillcontactyouto
discussyourclaim.
Whatisnotcoveredbythewarranty?
TheWarrantee(you)areresponsibleforpayinglaborcostsandfreightcoststoreturntheproducttoVestilforwarrantyservice.
EventsthatautomaticallyvoidthisLimitedWarranty.
Misuse;
Negligentassembly,installation,operationorrepair;
Installation/useincorrosiveenvironments;
Inadequateorimpropermaintenance;
Damagesustainedduringshipping;
Collisionsorotheraccidentsthatdamagetheproduct;
Unauthorizedmodifications:DonotmodifytheproductINANYWAYwithoutfirstreceivingwrittenauthorizationfrom
Vestil.
Doanyotherwarrantiesapplytotheproduct?
VestilManufacturingCorp.makesnootherexpresswarranties.Allimpliedwarrantiesaredisclaimedtotheextentallowedby
law.AnyimpliedwarrantynotdisclaimedislimitedinscopetothetermsofthisLimitedWarranty.Vestilmakesnowarrantyor
representationthatthisproductcomplieswithanystateorlocaldesign,performance,orsafetycodeorstandard.Noncompliance
withanysuchcodeorstandardisnotadefectinmaterialorworkmanship.