Victron energy Phoenix Multi Series User manual

MANUAL
HANDLEIDING
ANLEITUNG
MANUAL
Phoenix Inverter
VE.Bus enabled
12/3000
24/3000
48/3000
Remark:
DIP switch functionality has changed.
Parallel and 3-phase systems can be now configured with
DIP switches.
EN NL FR DE ES Appendix

Copyrights 2007 Victron Energy B.V.
All Rights Reserved
This publication or parts thereof may not be reproduced in any form, by any method,
for any purpose.
For conditions of use and permission to use this manual for publication in other than
the English language, contact Victron Energy B.V.
VICTRON ENERGY B.V. MAKES NO WARRANTY, EITHER EXPRESSED OR
IMPLIED, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, REGARDING
THESE VICTRON ENERGY PRODUCTS AND MAKES SUCH VICTRON ENERGY
PRODUCTS AVAILABLE SOLELY ON AN “AS IS” BASIS.
IN NO EVENT SHALL VICTRON ENERGY B.V. BE LIABLE TO ANYONE FOR
SPECIAL, COLLATERAL, INCIDENTAL, OR CONSEQUENTIAL DAMAGES IN
CONNECTION WITH OR ARISING OUT OF PURCHASE OR USE OF THESE
VICTRON ENERGY PRODUCTS. THE SOLE AND EXCLUSIVE LIABILITY TO
VICTRON ENERGY B.V., REGARDLESS OF THE FORM OF ACTION, SHALL NOT
EXCEED THE PURCHASE PRICE OF THE VICTRON ENERGY PRODUCTS
DESCRIBED HERE IN.
Victron Energy B.V. reserves the right to revise and improve its products as it sees fit.
This publication describes the state of this product at the time of its publication and
may not reflect the product at all times in the future

1
EN NL FR DE ES Appendix
1. SAFETY INSTRUCTIONS
In general
Please read the documentation supplied with this product first, so that you are familiar
with the safety signs en directions before using the product.
This product is designed and tested in accordance with international standards. The
equipment should be used for the designated application only.
WARNING: DANGER OF ELECTRICAL SHOCK
The product is used in combination with a permanent energy source (battery). Even if
the equipment is switched off, a dangerous electrical voltage can occur at the input
and/or output terminals. Always switch the AC power off and disconnect the battery
before performing maintenance.
The product contains no internal user-serviceable parts. Do not remove the front panel
and do not put the product into operation unless all panels are fitted. All maintenance
should be performed by qualified personnel.
Never use the product at sites where gas or dust explosions could occur. Refer to the
specifications provided by the manufacturer of the battery to ensure that the battery is
suitable for use with this product. The battery manufacturer's safety instructions
should always be observed.
WARNING: do not lift heavy objects unassisted.
Installation
Read the installation instructions before commencing installation activities.
This product is a safety class I device (supplied with a ground terminal for safety
purposes). Its AC input and/or output terminals must be provided with
uninterruptible grounding for safety purposes. An additional grounding point is
located on the outside of the product. If it can be assumed that the grounding
protection is damaged, the product should be taken out of operation and prevented
from accidentally being put into operation again; contact qualified maintenance
personnel.
Ensure that the connection cables are provided with fuses and circuit breakers. Never
replace a protective device by a component of a different type. Refer to the manual for
the correct part.
Check before switching the device on whether the available voltage source conforms
to the configuration settings of the product as described in the manual.
Ensure that the equipment is used under the correct operating conditions. Never
operate it in a wet or dusty environment.
Ensure that there is always sufficient free space around the product for ventilation,
and that ventilation openings are not blocked.

2
Install the product in a heatproof environment. Ensure therefore that there are no
chemicals, plastic parts, curtains or other textiles, etc. in the immediate vicinity of the
equipment.
Transport and storage
On storage or transport of the product, ensure that the mains supply and battery leads
are disconnected.
No liability can be accepted for damage in transit if the equipment is not transported in
its original packaging.
Store the product in a dry environment; the storage temperature should range from –
20°C to 60°C.
Refer to the battery manufacturer's manual for information on transport, storage,
charging, recharging and disposal of the battery.

3
EN NL FR DE ES Appendix
2. DESCRIPTION
SinusMax - Superior engineering
Developed for professional duty, the Phoenix range of inverters is suitable for the
widest range of applications. The design criteria have been to produce a true sine
wave inverter with optimised efficiency but without compromise in performance.
Employing hybrid HF technology, the result is a top quality product with compact
dimensions, light in weight and capable of supplying power, problem-free, to any load.
Extra start-up power
A unique feature of the SinusMax technology is very high start-up power.
Conventional high frequency technology does not offer such extreme performance.
Phoenix inverters, however, are well suited to power up difficult loads such as
compressors, electric motors and similar appliances.
Virtually unlimited power thanks to parallel and 3-phase operation capability
Up to 6 units Phoenix 24/3000 can operate in parallel to achieve higher power output.
Six 24/3000 units, for example, will provide 15 kW / 18 kVA output power. Operation in
3-phase configuration is also possible.
To transfer the load to another AC source: the automatic transfer switch
If an automatic transfer switch is required, we recommend to using the MultiPlus
instead. The switch is included in these products and the charger function of the
MultiPlus can be disabled. Computers and other electronic equipment will continue to
operate without disruption because the MultiPlus features a very short switchover time
(less than 20 milliseconds).
Multi-functional relay
The Phoenix Inverter is equipped with a multi-functional relay, that by default is
programmed as an alarm relay. The relay can be programmed for all kinds of other
applications however, for example as a starter relay for a generating set.
Programmable with DIP switches, VE.Net panel or personal computer
The Phoenix Inverter is supplied ready for use. Three features are available for
changing certain settings if desired:
─The most important settings (including parallel operation of up to three devices
and 3-phase operation) can be changed in a very simple manner, using DIP
switches.
─All settings, with exception of the multi-functional relay, can be changed with a
VE.Net panel.
─All settings can be changed with a PC and free of charge software,
downloadable from our website www.victronenergy.com
New applications of high power inverters
The possibilities of paralleled high power inverters are truly amazing. For ideas,
examples and battery capacity calculations please refer to our book “Electricity
Unlimited” (available free of charge from Victron Energy and downloadable from
www.victronenergy.com).

4
3 OPERATION
3.1 On/Off Switch
When switched to "on", the product is fully functional. The inverter will come into
operation and the LED "inverter on" will light up.
3.2 Remote control
Remote control is possible with a simple on/off switch or with a Phoenix Inverter
Control panel.
3.3 LED Indications
LED off
LED flashes
LED illuminated
Inverter
inverter
The inverter is on and supplies
power to the load.
on
inverter on
overload
low battery
off
temperature
inverter
The nominal output of the inverter is
exceeded. The “overload” LED
flashes.
on
inverter on
overload
low battery
off
temperature

5
EN NL FR DE ES Appendix
inverter
The inverter is switched off due to
overload or short circuit.
on
inverter on
overload
low battery
off
temperature
inverter
The battery is almost fully
exhausted.
on
inverter on
overload
low battery
off
temperature
inverter
The inverter has switched off due to
low battery voltage.
on
inverter on
overload
low battery
off
temperature
inverter
The internal temperature is reaching
a critical level.
on
inverter on
overload
low battery
off
temperature

6
inverter
The inverter has switched off due to
the electronics temperature being
too high.
on
inverter on
overload
low battery
off
temperature
inverter
-If the LEDs are flashing alternately,
the battery is nearly exhausted and
the nominal output is exceeded.
-If "overload" and "low battery" flash
simultaneously, the ripple voltage on
the battery terminals is too high.
on
inverter on
overload
low battery
off
temperature
inverter
The inverter switched off due to
excess ripple voltage on the battery
terminals.
on
inverter on
overload
low battery
off
temperature

7
EN NL FR DE ES Appendix
4. Installation
This product may only be installed by a qualified electrical engineer.
4.1 Contents of the box
•Phoenix Inverter
•Manual
•Suspension bracket
•Four fixing screws
•Fuse
4.2 Location
The product must be installed in a dry and well-ventilated area, as close as possible to
the batteries. There should be a clear space of at least 10 cm around the appliance for
cooling.
Excessively high ambient temperature will result in the following:
•Reduced service life.
•Reduced peak capacity, or shutdown of the inverter.
Never position the appliance directly above the batteries.
The Phoenix Inverter is suitable for wall mounting. For mounting purposes, a hook and
two holes are provided at the back of the casing (see appendix B). The device can be
fitted either horizontally or vertically. For optimal cooling, vertical fitting is preferred.
The interior of the product must remain accessible after installation.
Try to keep the distance between the product and the battery to a minimum in order to
minimize cable voltage losses.
For safety purposes, this product should be installed in a heat-resistant
environment. You should prevent the presence of e.g. chemicals, synthetic
components, curtains or other textiles, etc., in the immediate vicinity.

8
4.3 Requirements
•Philips screwdriver (PH2) for removing the front.
•Flat screwdriver (0.6x3.5) for connecting the AC leads.
•Isolated box spanner (13 mm) for securing the terminal nuts and the fuse.
•Two battery cables including battery terminals and cable ends.
•Three-wire cable.
4.4 Connection of battery cables
In order to utilize the full capacity of the product, batteries with sufficient capacity and
battery cables with sufficient cross section should be used. See table.
12/3000 24/3000 48/3000
Recommended battery capacity (Ah) 400–1200 200–700 100–400
Recommended cross section (mm
2
)
0 – 5 m 90 50 35
5 – 10 m 120 90 70
Remark: Internal resistance is the important factor when working with low capacity
batteries. Please consult your supplier or the relevant sections of our book “electricity
on board”, downloadable from our website.
Procedure
Proceed as follows to connect the battery cables:
Use an insulated box spanner in order to avoid shorting the battery.
Avoid shorting the battery cables.
•Undo the four screws at the front of the enclosure and remove the front panel.
•Connect the battery cables: the + (red) on the right and the - (black) on the left,
see Appendix 0.
•Tighten the connections after positioning the fastening items supplied with the
product.
•Position the Mega fuse from the connection bag in position F4 and secure it,
using the fastening items supplied with the product.
•Secure the nuts tightly in order to reduce the contact resistance as much as
possible.

9
EN NL FR DE ES Appendix
4.5 Connection of the AC cabling
This is a Safety Class I product (supplied with a protective grounding
terminal). Uninterruptible protective grounding must be provided at the
AC output terminals and/or chassis grounding point located externally
on the product. See the following instructions:
The output neutral wire must externally be bonded to the chassis This
is to ensure proper functioning of a GFCI to be installed in the AC output of
the Inverter.
- The chassis of the product must be connected to the frame (of the vehicle)
or the ground plate or hull (of a boat).
The terminal block can be found on the printed circuit board, see Appendix 0. Use a
three-wire cable with a flexible core and a cross section of 2.5 or 4 mm²
Procedure
The AC output cable can be connected directly to the terminal block "AC-out".
From left to right: “PE” (earth), “N” (neutral) and “L” (phase).
4.6 Optional Connections
A number of optional connections are possible:
4.6.1 Remote Control
The product can be operated remotely in two ways.
•With an external switch.
•With a Phoenix Inverter Control panel.
For connection of the switch see Appendix 0.
Observe the following when using an external switch:
•Only functions if the switch on the product is switched to the "on" position.
•Not to be connected if a remote control panel is connected.
For connection of the remote control panel, see Appendix 0.
Observe the following when using a remote control panel:
•Only functions if the switch on the product is switched to the "on" position.

10
4.6.2 Parallel Connection
The Phoenix Inverter can be connected in parallel with several identical devices. To
this end, a connection is established between the devices by means of standard RJ45
UTP cables. The system (Two or more Inverters plus optional control panel) will
require subsequent configuration (see Section 5).
In the event of connecting units in parallel, the following requirements must be met:
•A maximum of six units connected in parallel.
•Only identical devices with the same power ratings may be connected in parallel.
•Battery capacity should be sufficient.
•The DC connection cables to the devices must be of equal length and cross-
section.
•If a positive and a negative DC distribution point is used, the cross-section of the
connection between the batteries and the DC distribution point must at least
equal the sum of the required cross-sections of the connections between the
distribution point and the Inverter units.
•Place the units close to each other, but allow at least 10 cm for ventilation
purposes under, above and beside the units.
•UTP cables must be connected directly from one unit to the other (and to the
remote panel). Connection/splitter boxes are not permitted.
•If more than three units are connected in parallel in one system, a dongle is
required (see Section 5).
•Only one remote control means (panel or switch) can be connected to the
system.
4.6.3 Three-phase operation
The Phoenix Inverter can also be used in 3-phase configuration. To this end, a
connection between the devices is made by means of standard RJ45 UTP cables (the
same as for parallel operation). The system (Inverters plus an optional control panel)
will require subsequently configuration (see Section 5).
Pre-requisites: see Section 4.6.2.

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EN NL FR DE ES Appendix
•Settings may only be changed by a qualified electrical engineer.
•Read the instructions thoroughly before implementing changes.
5.1 Standard settings: ready for use
On delivery, the Phoenix Inverter is set to standard factory values. In general, these
settings are suitable for single-unit operation.
Standard factory settings
Inverter frequency 50 Hz
Inverter voltage 230 VAC
Stand-alone / parallel / 3-phase stand-alone
AES (Automatic Economy Switch) off
Multi-functional relay alarm function
VirtualSwitch controls the multi-functional relay
5.2 Explanation of settings
Settings that are not self-explanatory are described briefly below. For further
information, please refer to the help files in the software configuration programs (see
Section 5.3).
Inverter frequency
Output frequency of the AC.
Adjustability: 50Hz; 60Hz
Inverter voltage
Output voltage of the Inverter.
Adjustability: 210 – 245V
Stand-alone / parallel operation / 2-3 phase setting
Using several devices, it is possible to:
•increase total inverter power (several devices in parallel)
•create a 3-phase system.
To this end, the devices must be mutually connected with RJ45 UTP cables.
Standard device settings, however, are such that each device operates in stand-alone
operation. Reconfiguration of the devices is therefore required.
AES (Automatic Economy Switch)
If this setting is turned ‘on’, the power consumption in no-load operation and with low
loads is decreased by approx. 20%, by slightly 'narrowing' the sinusoidal voltage. Not
adjustable with DIP switches.
Applicable in stand-alone configuration only.

12
Multi-functional relay
By default, the multi-functional relay is set as an alarm relay, i.e. the relay will de-
energise in the event of an alarm or a pre-alarm (inverter almost too hot, ripple on the
input almost too high, battery voltage almost too low). Not adjustable with DIP
switches.
VirtualSwitch
The VirtualSwitch is a software function in the microprocessor. The inputs of this
function are parameters that can be selected with VEConfigure (e.g. certain alarms or
voltage levels). The output is binary (0 or 1). The output can be connected the multi-
functional relay.
If connected to the multi-functional relay, and with battery voltage as input value, for
example, the VirtualSwitch can be configured to supply a battery monitor signal.
5.3 Configuration by computer
All settings can be changed by means of a computer or with a VE.Net panel (except
for the multi-functional relay and the VirtualSwitch when using VE.Net).
The most common settings (including parallel and 3-phase operation) can be changed
by means of DIP switches (see Section 5.5).
For changing settings with the computer, the following is required:
- VEConfigureII software. You can download the VEConfigureII software free
of charge at www.victronenergy.com .
- A RJ45 UTP cable and the MK2.2b RS485-to-RS232 interface. If your
computer has no RS232 connection, but does have USB, you will also need
a RS232-to-USB interface cable. Both are available from Victron Energy.
5.3.1 VE.Bus Quick Configure Setup
VE.Bus Quick Configure Setup is a software program with which systems with a
maximum of three Phoenix Inverters (parallel or three phase operation) can be
configured in a simple manner. VEConfigureII forms part of this program.
You can download the software free of charge at www.victronenergy.com .
For connection to your computer, a RJ45 UTP cable and the MK2.2b RS485-to-
RS232 interface is required.
If your computer does not have a RS232 connection but is equipped with USB, you
will also need a RS232-to-USB interface cable. Both are available from Victron
Energy.

13
EN NL FR DE ES Appendix
5.3.2 VE.Bus System Configurator and dongle
For configuring advanced applications and/or systems with four or more Inverters,
VE.Bus System Configurator software must be used. You can download the
software at www.victronenergy.com . VEConfigureII forms part of this program.
You can configure the system without a dongle, and use it for 15 minutes (as a
demonstration facility). For permanent use, a dongle – available at additional charge –
is required.
For connection to your computer, a RJ45 UTP cable and the MK2.2b RS485-to-
RS232 interface is required.
If your computer does not have a RS232 connection but is equipped with USB, you
will also need a RS232-to-USB interface cable.
Both are available from Victron Energy.
5.4 Implementing settings with a VE.Net panel
To this end, a VE.Net panel and the VE.Net to VE.Bus converter is required.
With VE.Net you can set all parameters, with the exception of the multi-functional relay
and the VirtualSwitch.
5.5 Configuration with DIP switches
A number of settings can be changed using DIP switches (see appendix A, position
M).
Procedure:
•Turn the Inverter on, preferably unloaded.
•Set the DIP switches for:
oAES (Automatic Economy Switch)
oInverter voltage
oInverter frequency
oselection of stand-alone, parallel or 3-phase operation.
•To store the settings after the required values have been set: press the 'Up'
button for 2 seconds (upper button to the right of the DIP switches, see
appendix A, position K).
Remarks:
- Dipswitches ds8,ds7 and ds6 are not assigned and should remain off.
- The DIP switch functions are described in 'top to bottom' order. Since the uppermost
DIP switch has the highest number (8), descriptions start with the switch numbered 5.
- In parallel mode or 3-phase mode, not all devices require all settings to be made
(see section 5.5.4).
- For parallel or 3-phase mode, read the whole setting procedure and make a note of
the required DIP switch settings before actually implementing them.
- The ‘down’ button is not used in this procedure and must not be pressed!

14
5.5.1 AES (Automatic Economy Switch)
Procedure: set ds5 to the required value:
ds5
off = AES off
on = AES on
Note: The AES option is only effective if the unit is used ‘stand alone’.
5.5.2 Inverter voltage
Procedure: set ds4 to the required value:
ds4
off = 240V
on = 230V
5.5.3 Inverter frequency
Procedure: set ds3 to the required value:
ds3
off = 60Hz
on = 50Hz
5.5.4 Stand-alone, parallel and 3-phase operation
DIP switches ds2 and ds1 are reserved for the selection of stand-alone, parallel
or 3-phase operation
NOTE:
•When configuring a parallel or 3-phase system, all related devices should be
interconnected using RJ45 UTP cables (see appendix C, D). All devices must be
turned on. They will subsequently return an error code (see Section 7), since they have
been integrated into a system and still are configured as ‘stand-alone’. This error
message can safely be ignored.
•Storing settings (by pressing the ‘Up’ button for 2 seconds) should be done on one
device only. This device is the ‘master’ in a parallel system or the ‘leader’ (L1) in a 3-
phase system.
In a parallel system, the setting of DIP switches ds5 to ds3 need to be done on the
master only. The slaves will follow the master with regard to these settings (hence the
master/slave relationship).
In a 3-phase system, the ‘Inverter voltage setting’ is required for the other devices, i.e.
the followers (for phases L2 and L3).
(The followers, therefore, do not follow the leader for all settings, hence the
leader/follower terminology).
•A change in the setting ‘stand-alone / parallel / 3-phase’ is only activated after the
setting has been stored (by pressing the ‘UP’ button for 2 seconds) and after all
devices have been turned off and then on again. In order to start up a VE.Bus system
correctly, all devices should therefore be turned off after the settings have been stored.
They can then be turned on in any order. The system will not start until all devices
have been turned on.

15
EN NL FR DE ES Appendix
•Note that only identical devices can be integrated in one system. Any attempt to use
different models in one system will fail. Such devices may possibly function correctly
again only after individual reconfiguration for ‘stand-alone’ operation.
•The combination ds2=on and ds1=on is not used.

16
Setting ds2 and ds1 for stand-alone operation
DS-8 not used Set off off
DS-7 not used Set off off
DS-6 not used Set off off
DS-5 AES Set as desired
DS-4 Inverter voltage Set as desired
DS-3 Inverter frequency Set as desired
DS-2 Stand-alone operation off
DS-1 Stand-alone operation off
Examples of DIP switch settings for stand-alone mode are given below.
Example 1 shows the factory setting (since factory settings are entered by computer,
all DIP switches of a new product are set to ‘off’).
Four examples of stand-alone settings:
DS-8 not used off
DS-7 not used off
DS-6 not used off
DS-5 AES off
DS-4 Inverter voltage on
DS-3 Inverter frequency on
DS-2 Stand-alone mode off
DS-1 Stand-alone mode off
DS-8 off
DS-7 off
DS-6 off
DS-5 off
DS-4 off
DS-3 off
DS-2 off
DS-1 off
DS-8 off
DS-7 off
DS-6 off
DS-5 off
DS-4 on
DS-3 off
DS-2 off
DS-1 off
DS-8 off
DS-7 off
DS-6 off
DS-5 on
DS-4 off
DS-3 on
DS-2 off
DS-1 off
stand-alone
Example 1 (factory setting):
5 AES: off
4 Inverter voltage 230V
3 Inverter frequency 50Hz
2, 1 Stand-alone mode
stand-alone
Example 2:
5 AES: off
4 240V
3 60Hz
2,1 Stand-alone
stand-alone
Example 3:
5 AES: off
4 230V
3 60Hz
2,1 Stand-alone
stand-alone
Example 4:
5 AES: on
4 240V
3 50Hz
2,1 Stand-alone
To store the settings after the required values have been set: press the 'Up' button for
2 seconds (upper button to the right of the DIP switches, see appendix A, position K).
The overload and low-battery LED’s will flash to indicate acceptance of the
settings.
You can leave the DIP switches in the selected positions, so that the settings can
always be recovered.