Videx GSM4K/4G User manual

4G GSM AUDIO INTERCOM KIT
4000 Series GSM Audio Intercom with Proximity
66250754-4G-EN
V2.0 - 28/03/22
We recommend
This equipment is installed by a
Competent Electrician, Security or
Communications Engineer.
Technical Manual
ENG
GSM4K/4G
GSM4KCR/4G

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THE POWER TO SECURE
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4000 Series GSM Audio Intercom - Technical Manual
4000 Series GSM Audio Intercom with Proximity
EU RoHS DECLARATION OF CONFORMITY
4G version
SIMCom certies that the LTE/HSPA/GSM/GNSS module (model no. SIM7600G-H, SIM7600G-H miniPCIE) is in conformity with
the essential requirements of RE Directive 2014/53/EU of the European Parliament and the Council of 16th April 2014 on the
harmonization of the laws of the Member States relating to the making available on the market of radio equipment and repealing
Directive 1999/5/EC.
RE Directive 2014/53/EU :
Applied / Complied Harmonized Standards Complied
Article 3(1)(a)
Safety EN 62368-1:2014 + A11:2017 Y
Article 3(1)(a)
Health EN 62311:2008 Y
Article 3(1)(b)
EMC
EN 301 489-1 V2.2.3
EN 301 489-19 V2.1.1, EN 301 489-52 V1.1.0
EN 55032:2015, EN55035:2017
Y
Article 3(2)
Radio
EN 301 511 V12.5.1, EN 303 413 V1.1.1
EN 301 908-1 V11.1.1, EN 301 908-2 V11.1.2
EN 301 908-1 V11.1.2*, EN 301 908-13 V11.1.2
Y
*Note: This is a non-harmonized radio standard accepted by the RED (Radio Equipment Directive)
WARNING!
To comply with FCC RF exposure requirements, a separation distance of 20cm (7.87”) or more
must be maintained between the antenna of this product and all persons.
Separate FCC approval for this product is not required as it will be classed as a xed installation.
THIS PRODUCT IS NOT DESIGNED TO BE USED AS AN EMERGENCY CALL POINT.
MANUFACTURER
All Countries:
VIDEX ELECTRONICS S.P.A.
www.videx.it - [email protected]
Tel: [phone] - Fax: [phone]
Theproduct isCEmarkeddemonstratingits conformityand isfordistribution
within all member states of the EU with no restrictions. This product follows
the provisions of the European Directives 2014/30/EU (EMC); 2014/35/EU
(LVD); 2011/65/EU (RoHS): CE marking 93/68/EEC.
UK Customers:
VIDEX SECURITY LTD.
www.videxuk.com - [email protected]
Tech Line: 0191 224 3174 - Fax: [phone]
CUSTOMER SUPPORT
VIDEX ELECTRONICS S.P.A.
Via del Lavoro, 1 - 63846 Monte Gilberto (FM) Italy
Tel: [phone] - Fax: [phone]
www.videx.it - inf[email protected]
DECLARATION OF RESPONSIBILITY
This technical manual has been written and revised carefully. The guidance and the descriptions which are included in it are in
reference to VIDEX parts and are correct at the time of print. However, subsequent VIDEX parts and technical manuals, can be
subject to changes without prior notice. VIDEX Electronics S.P.A. and VIDEX Security Ltd (UK). cannot be held responsible for
damages caused directly or indirectly by errors, omissions or discrepancies between the VIDEX parts and the technical manual.
Declaration of Conformity
The product is UKCA marked demonstrating its conformity and is for
distributionwithintheUK.Thisproduct follows the provisionsofthefollowing
UK legislation: Electromagnetic Compatibility Regulations 2016; Electrical
Equipment (Safety) Regulations 2016; Radio Equipment Regulations 2017
and The Restriction of the Use of Certain Hazardous Substances in Electrical
and Electronic Equipment Regulations 2012 (RoHS).

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Contents
Introduction.......................................................................................................................................................................................4
System Components and Available Versions ..................................................................................................................................6
Art. 4810/4G Technical Information.............................................................................................................................................. 14
Art. 4903 Technical Information.................................................................................................................................................... 16
Art. 4850R Technical Information.................................................................................................................................................. 20
Wiring Diagrams............................................................................................................................................................................. 22
Auxiliary Inputs/Outputs............................................................................................................................................................... 24
USB & RS485 Connection to a PC................................................................................................................................................... 27
RS485 Network Connection........................................................................................................................................................... 28
General Directions for Installation................................................................................................................................................ 30
Fitting the SIM & Connecting Power ............................................................................................................................................. 33
Reset Procedure.............................................................................................................................................................................. 34
4000 Series Back Box Installation ................................................................................................................................................. 35
Programming the GSM Intercom .................................................................................................................................................. 37
The GSM Mobile Apps .................................................................................................................................................................... 67
System Operation........................................................................................................................................................................... 68
User Commands.............................................................................................................................................................................. 71
Additional User Information.......................................................................................................................................................... 72
User Management .......................................................................................................................................................................... 75
Troubleshooting ............................................................................................................................................................................. 76
General Information....................................................................................................................................................................... 78

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Introduction
MANUAL INTRODUCTION
The information in this manual is intended as an installation and commissioning guide for the 4000 series 4G GSM audio intercom
system. This manual should be read carefully before the installation commences. Any damage caused to the equipment due to
faulty installation where the information in this manual has not been followed is not the responsibility of VIDEX Electronics S.P.A. and
VIDEX Security Ltd (UK).
It is recommended that the GSM audio intercom is installed by a competent electrician, security or communications engineer.
For UK customers Videx run free training courses for engineers who are unfamiliar or who have not installed this system before.
Technical help is also available for UK customers on tel: [phone] during oce hours (8:30am - 5:00pm MON to FRI) or via e-mail:
[email protected] and for all overseas customers on tel: [phone] or via e-mail: [email protected].
A copy of this Technical Manual can be downloaded from the VIDEX websites: For UK customers www.videxuk.com and for overseas
customers www.videx.it.
SYSTEM INTRODUCTION
The 4G GSM intercom (Art.4810/4G) is designed to work on the same technology as mobile phones, specically a 4G network, however
it is compatible with both 2G and 3G networks. As the 4G GSM is a global module it can be used around the world. It enables a call to
be made from an entry point (door, gate etc), to any telephone number (mobile or land line). Up to 50 call buttons can be connected
to the door panel, each able to call four telephone numbers (if the rst is busy or not answered, the call can be diverted to up to three
dierent numbers). Features of the system include:
• A dry contact relay output and push to exit input.
• Two open collector auxiliary outputs and two auxiliary inputs.
• Integrated Proximity Access Control (up to 1000 proximity fob/card capacity, when presented to the nameplate window on
the GSM intercom or directly in front of the Art.4850R expansion reader will activate the door/gate relay).
• Call progress speech annunciation and call progress LED indication.
• Dial to Open facility (this feature enables up to 1000 stored DTO numbers and 32 temporary DTO numbers to dial the GSM
intercom, the intercom will not answer these calls, but will activate the door/gate relay without being charged for the call).
• Programmable call button timeband facility (a single timeband only).
• Programmable access control timeband facility (up to 10 timebands).
• Programmable free access timeband facility (up to 10 timebands).
• Up to 10 programmable access levels.
• Automatic time correction features and daylight saving time adjustment.
• Micro USB connection for ease of programming using the GSMSK PC software (version 4.1.0.35 or later).
• RS485 bus for connecting additional Art.4903 keypads and/or Art.4850R proximity readers (up to a maximum of 8
devices), also for connecting Art.2813 RS485 remote relays (up to a maximum of 64 remote relay units). The RS485 bus can
also be used for ease of programming using the GSMSK PC software.
• When connected via RS485 to the Art.4903 keypad allows up to 400 permanent access codes and 32 temporary access codes
to be programmed with access control timeband and access level features.
• Includes a facility to remotely program the GSM module ‘over the air’ using the GSMSK PC software without the need to
actually connect a PC or laptop directly to the intercom via the USB or RS485 connections.
• Event logging system that can record up to 4000 events which can be downloaded via the GSMSK PC software.
• Remote event logging facility (unlimited events) which can be monitored in real time (see user management notes, page 75).
• Integrated bootloader function for updating intercom panel rmware via the GSMSK PC software.
Programming of the telephone numbers (primary, diverts and dial to open numbers) and additional features including programming
key fobs for the proximity reader and additional proximity readers, programming access codes for additional coded keypads, timebands,
access levels etc. can be carried out via text messaging (see programming the GSM intercom notes, pages 37 - 66) or using the GSMSK
PC software (refer to the manual GSMSK_66251720-EN_V2-1 or later) by direct USB or RS485 connection to a PC or remotely via the
‘over the air’ feature (the PC software can still be used to program the GSM intercom, but the PC is not directly connected to it via the
USB or RS485 connection, further details can be found on pages 61 - 62).
Alternatively a limited number of programming features can be carried out using the Videx SMS Wizard (for administrators) or for
more in depth programming using the Videx SMS Wizard PRO (for installers), see notes on the GSM mobile Apps on page 67.
SIM CARD SELECTION
IMPORTANT: A SIM IS REQUIRED FOR THIS PRODUCT BUT NOT SUPPLIED BY VIDEX.
THE 4G GSM INTERCOM CAN ONLY ACCEPT A NANO SIZE SIM CARD, BOTH A STANDARD SIZE
SIM AND MICRO SIM ARE NOT SUITABLE.

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It is recommended to choose the SIM card which has the best coverage for the area in which the intercom panel will be installed.
Both contract and ‘Pay as you go’ SIM cards can be used, however if using a ‘Pay as you go’ we would recommend setting up an
automatic top up to avoid running short on credit and losing the use of the intercom panel. Alternatively if you already have a
contract mobile phone it should be possible to get a second SIM card and telephone number on the existing account. For more
information regarding this contact the SIM card provider or visit their website, as this is a service NOT provided by VIDEX.
NETWORK PROVIDER SELECTION
It is imperative that for the reliable operation of the system that the best network provider for the area is selected. Problems such as
network disconnection can occur if the provider has signal or interference problems for that area.We would recommend using a GSM
signal strength meter to survey the intended antenna location. Contact Videx for more information on where to purchase a tester.
For UK customers, as an initial check we also recommend visiting the ofcom website www.ofcom.org.uk and follow the onsite links to
their online mobile coverage tool (ofcom mobile and broadband checker app). This tool will advise on the best coverage for the main
network providers and other general queries that you may have about the service provider. For all overseas customers we suggest
consulting the website of the network provider that will be used to check the coverage in your area.
The antenna should always be mounted vertically at the highest point possible. Metal structures and sources of interference such as
power cables, control panels etc. can aect signals and so the antenna should be mounted away from these.
When registering a new SIM you may be asked for the IMEI number. This is the unique 15 digit serial number of the 4G GSM intercom.
This number is located internally on the main hardware chip inside the GSM module. To obtain the IMEI number from the GSM
module refer to the programming notes obtain the GSM’s IMEI number on page 60.
PRECAUTIONARY ADVICE
• When mounting the GSM antenna, choose a location which is away from human interaction and away from the intercom panel.
Route the GSM antenna cable from the intercom panel so that it is separate from the power supply cables and microphone wire.
• Always ensure the power is switched OFF to the intercom panel before inserting or removing the SIM card.
• New SIM cards will need registering with the network service provider before they can be used. Full details of how this is done
can normally be found in the SIM card pack. It will normally require that the SIM card is inserted into a mobile phone, a number
dialled and instructions followed. While the SIM is in the mobile phone it would be a good time to disable any PIN codes, call
diverts, ring back and disable features such as voicemail and text alerts. Details of how to do this can be found on the SIM card
provider’s website or by calling their customer services. Recommended UK SIM card providers are: Vodafone, Three, O2or EE.
• To be able to receive text messages from the intercom panel, the SIM card will require an SMS service centre number. This is
normally pre-installed on new SIM cards but if you are having trouble receiving SMS messages you will need to conrm this by
inserting the SIM card into a mobile phone and using the phones menu options to check it. If a number is not programmed then
it should be programmed while in the phone (the number can be obtained from the network service provider).
• Voicemail and text alerts must be switched OFF on the SIM card when using the dial in to release the door/gate feature. For
Vodafone and O2this can be done while the SIM card is in the intercom panel. For other network providers the SIM card must
be removed from the intercom panel, inserted into a mobile phone and the mobile phone menu instructions followed. This
procedure may vary between network providers of dierent countries, therefore we suggest contacting your provider for more
information regarding this.
• When storing the GSM intercom panel’s telephone number in your own mobile phone avoid using an obvious name such as
‘Front Door’, or ‘My Gate’ as this would make it easy to decipher if your phone was lost or stolen.
• The PIN request feature must be disabled on the SIM card before using it in the GSM intercom panel. It is likely on a new SIM
card that it will not be enabled but if it is, it will prevent the system from working at all.
• This product may not be suitable for installation in hospitals, health care facilities or in the presence of ammable gases or
liquids. Seek advice and authorisation before installing this product in these locations. This product is not designed to be used
as an emergency call point.
IMPORTANT NOTE: ALL NETWORK PROVIDER AND SERVICE CONFIGURATION CODES MENTIONED IN THIS MANUAL
ARE SPECIFIC FOR THE UK ONLY. FOR OVERSEAS CUSTOMERS PLEASE CONTACT THE NETWORK PROVIDER OF YOUR
COUNTRY FOR THE CORRESPONDING CODES, HOWEVER VIDEX OFFERS NO GUARANTEE THAT ANY ADDITIONAL
CODES WILL WORK.
IMPORTANT NOTE ABOUT THE SIM
When selecting the SIM with the chosen network provider it is recommended that it is setup with a suitable call allowance and text
messages (most UK network providers oer unlimited calls and texts) and also a sucient data plan. You will need to contact the
network provider directly or visit their website to set this up.
IMPORTANT NOTE: THE SERVICES MENTIONED ABOVE ARE NOT PROVIDED BY VIDEX ELECTRONICS S.P.A. ORVIDEX
SECURITY LTD.
Introduction

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4000 Series GSM Audio Intercom with Proximity
DESCRIPTION
A system comprises of an intercom panel, power supply, SIM card (SIM card not provided by Videx) and antenna. The intercom panel
is part of the Videx 4000 series modular design allowing it to be customised to the installation requirements for example including
coded access, proximity access or including the correct number of call buttons (up to 50 call buttons).
The 4000 series GSM intercom module is fully compatible with the 4000 series range of ush (Art.4851, Art.4852 and Art.4853)
and surface (Art.4881, Art.4882, Art.4883, Art.4884, Art.4886 and Art.4889) back boxes and also the 4000 series ush rainshields
(Art.4871, Art.4872, Art.4873, Art.4874, Art.4876 and Art.4879) and surface rainshields (Art.4891, Art.4892, Art.4893, Art.4894,
Art.4896 and Art.4899).
ART. 4810/4G GSM PRO INTERCOM AVAILABLE VERSIONS
The intercom panel can include any of the modules from the 4000 series range and uses the standard 4000 series surface and ush
mounting frames. The GSM module is however essential and includes all the GSM communication electronics, SIM card (supplied
separately) and connections. The 4G GSM intercom module is available in a 0 button, 1 button and 2 button conguration with the
onboard buttons internally wired, as shown in Fig.1 along with their part numbers.
Art.4810-0/4G Art.4810-1/4G Art.4810-2/4G
Fig. 1 onboard proximity reader
EXTENSION BUTTON MODULES
The 4G GSM intercom will allow up to 50 call buttons. Any of the standard 4000 series button modules (Art.4842 .. 4845) or the 4000
series IDC button modules (Art.4042 .. 4045) can be used, see Fig.2. Please note that button 1 is in the bottom right corner of the
module counting up.
Art.4842
Art.4042
2 call button
Art.4843
Art.4043
3 call button
Art.4844
Art.4044
4 call button
Art.4845
Art.4045
5 call button
Fig. 2
IMPORTANT NOTE: When extension button modules are being used on systems where proximity access is required and a 0
button Art.4810-0/4G GSM module is being used, the location of the onboard proximity reader is on the front of the module
below the speaker. In the case of the 1 and 2 button versions the onboard proximity reader is located behind the nameplate
for button 1, refer to Fig.1.
System Components and Available Versions

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CONNECTING ART. 4042 .. 4045 IDC BUTTON MODULES
The 4G GSM module also includes an IDC connection that can
be used to link the GSM module with the IDC button modules
(Art.4042 .. 4045) using the IDC at ribbon cable connectors Art.
CFL17 (17cm length) and/or Art.CFL45 (45 cm length), Fig.3.
Both surface and ush 4G GSM series 3 to 12 button audiokits are
supplied with the relevant Art.4042 .. 4045 IDC button modules
and will also include the relevant Art.CFL17 IDC ribbon cable
connector(s).
When using the IDC at ribbon cables the following call button
conguration table can be used to setup the call button jumper
on the back of the Art.4042 .. 4045 IDC button modules when
they are connected to the 4G GSM module.
4810-2/4G
4045 (A)
4045 (B)
4810-2/4G
4045 (A)
4045 (B)
OR
Art.CFL17
17cm length at ribbon cable
Fig. 3
Call Button Conguration Table
GSM4K-3/4G & GSM4K-3S/4G GSM4K-4/4G & GSM4K-4S/4G GSM4K-5/4G & GSM4K-5S/4G
4810-0/4G
3
2
1
Button
oset = 00
Button cong.
jumper
1 - 5
4043
4810-0/4G
4
3
2
1
Button
oset = 00
Button cong.
jumper
1 - 5
4044
4810-0/4G
5
4
3
2
1
Button
oset = 00
Button cong.
jumper
1 - 5
4045
GSM4K-6/4G & GSM4K-6S/4G GSM4K-7/4G & GSM4K-7S/4G
4045 4810-1/4G
Button conguration jumper
position for Button oset = 00
and Button oset = 81.
Button
oset = 00
Button
oset = 81
4045 4810-2/4G
Button conguration jumper
position for Button oset = 00
and Button oset = 81.
Button
oset = 00
Button
oset = 81
Button Oset Conguration
The Art.4810-n/4G GSM module has
a button oset programming feature
(see programming notes on pages 64
- 65) that when switched ON (enabled)
allows the onboard buttons on the
GSM module and the accompanying
Art.4045 IDC button module(s) to be
congured as shown in the examples
for 6, 7, 11 and 12 button GSM
audiokits.
By default this feature is switched OFF
(i.e. button oset = 00).
The button oset feature can also
be applied to GSM systems with 16,
17, 21, 22, 26, 27, 31, 32, 36 and 27
buttons.
For GSM systems with 40 - 50 buttons
the standard button modules Art.4842
.. 4845 should be used and wired in
manually to the GSM module.
System Components and Available Versions

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GSM4K-8/4G & GSM4K-8S/4G GSM4K-9/4G & GSM4K-9S/4G GSM4K-10/4G & GSM4K-10S/4G
4810-0/4G40434045
8
7
6
5
4
2
1
3
Button cong.
jumper
1 - 5
Button cong.
jumper
6 - 10
Button
oset = 00
4810-0/4G40444045
9
8
7
6
5
4
2
1
3
Button cong.
jumper
1 - 5
Button cong.
jumper
6 - 10
Button
oset = 00
10
4810-0/4G40454045
9
8
7
6
5
4
2
1
3
Button cong.
jumper
1 - 5
Button cong.
jumper
6 - 10
Button
oset = 00
GSM4K-11/4G & GSM4K-11S/4G GSM4K-12/4G & GSM4K-12S/4G
Button conguration jumper
position for Button oset = 00
and Button oset = 82.
Button
oset = 00
Button
oset = 82
Button conguration jumper
position for Button oset = 00
and Button oset = 82.
Button
oset = 00
Button
oset = 82
The examples shown in the call button
conguration table can also be
used when setting up the call button
conguration for the GSM4KCR-n/4G
and GSM4KCR-nS/4G series audiokits.
More information regarding the
Art.4042 .. 4045 series button module
setup and the position for the button
conguration jumper can also be
found in the following instructions:
66250255 - V4.2 (or later).
CONNECTING ART. 4842 .. 4845 BUTTON MODULES
The standard 4000 series button modules can be wired to the 4G GSM intercom following the button matrix wiring conguration,
as shown in Fig.4 and the following table, using the terminals a - g and 1 - 8 on the back of the GSM module.
It is important to take care when using additional button modules with the GSM module which also has onboard buttons Art.4810-
1/4G and Art.4810-2/4G. For example, a GSM module with one button means the extension button module used must start wiring
from button 2, a GSM module with 2 buttons means the extension button module used must start wiring from button 3 and so on.
System Components and Available Versions

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System Components and Available Versions
BUTTON MATRIX WIRING
Fig. 4
BUTTON MODULE WIRING NOTES
If the 4G GSM module has 1 button (Art.4810-1/4G), the additional button module buttons should be wired starting from button
number 2 (i.e. the rst button of the button module should be connected between b& 1, the next between c& 1etc.).
If the 4G GSM module has 2 buttons (Art.4810-2/4G), the additional button module buttons should be wired starting from button
number 3 (i.e. the rst button of the button module should be connected between c& 1, the next between d& 1etc.).
The following table can also be used to determine the required button number.
Button No. sTerminals Button No. sTerminals Button No. sTerminals Button No. sTerminals Button No. sTerminals
1a - 1 11 a - 3 21 a - 5 31 a - 7 41 f - 1
2b - 1 12 b - 3 22 b - 5 32 b - 7 42 f - 2
3c - 1 13 c - 3 23 c - 5 33 c - 7 43 f - 3
4d - 1 14 d - 3 24 d - 5 34 d - 7 44 f - 4
5e - 1 15 e - 3 25 e - 5 35 e - 7 45 f - 5
6a - 2 16 a - 4 26 a - 6 36 a - 8 46 f - 6
7b - 2 17 b - 4 27 b - 6 37 b - 8 47 f - 7
8c - 2 18 c - 4 28 c - 6 38 c - 8 48 f - 8
9d - 2 19 d - 4 29 d - 6 39 d - 8 49 g - 1
10 e - 2 20 e - 4 30 e - 6 40 e - 8 50 g - 2
More information regarding button module conguration and setup for the Art.4842 .. 4845 series modules can also be found in the
following instructions: 66250250 - V4.1 (or later).

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System Components and Available Versions
ART. 434 GSM ANTENNA & ART. 434 BLOCK ANTENNA
The Art.434 GSM antenna, Fig.5, connects to the SMA female bulkhead connection on the rear of the 4G GSM module, see Fig.5 inset.
A GSM antenna with an SMA male connector should be used. Also available to use with both the GSM4K/4G and GSM4KCR/4G series
audiokits is the Art.434 block antenna,Fig.5 inset.
Art.434 antenna
A
C C DB
H I J
F
G
G
E
Use the SMA female bulkhead
antenna connection on the rear of
the Art.4810-n/4G GSM module
main
24.7
49.5
117
107.5
38
Art.434
block antenna
Fig. 5
ANTENNA PARTS
“B” type GSM antenna. Antenna mounting clamp for L bracket.
Right angled SMA adapter. Fixing support holes for “B” type antenna.
Self-threading screw (Ø2.9x6.5mm) for “B” type antenna. Expansion type wall plugs (Ø6mm).
SMA male antenna connector. Aluminium L bracket for wall mounting.
3m antenna cable. Self-threading screw (Ø4x30mm).
IMPORTANT NOTE: AN ANTENNA MUST ALWAYS BE FITTED FOR THE GSM MODULE TO WORK. ALWAYS ROUTE THE GSM
ANTENNA CABLE AWAY FROM THE MICROPHONE WIRES AND THE POWER SUPPLY WIRES TO AVOID INTERFERENCE ON
THE SPEECH CHANNELS.
IN INSTANCES WHERE THERE IS A TIGHT FITTING SPACE FOR THE SMA MALE CONNECTOR ON THE ANTENNA CABLE,THE
RIGHT ANGLED SMA ADAPTER, FIG.5 , CAN BE USED TO HELP REROUTE THE CABLE DOWN THE BACK SIDE OF THE
GSM MODULE.