Vidicode APRESA Series User manual

Call Recorder APRESA
&
Call Recorder APRESA Compact
Installation Manual
V 2.20
(VC1988)

INSTALLATION MANUAL APRESA COPYRIGHT © 2011-2017 VIDICODE ® 2
Care and Maintenance
THIS EQ IPMENT M ST BE EARTHED
FOR SAFETY REASONS
Keep the APRESA dry. If it gets et, ipe it
dry immediately ith a soft, clean cloth.
Liquids might contain minerals that corrode
the electronic circuits.
Use and store the APRESA only in
temperature conditions bet een 0 and 40
degrees Celsius. Temperature extremes can
shorten the life of electronic devices and
distort or melt plastic parts.
Keep the APRESA a ay from excessive
dust and dirt.
Do not use aggressive chemicals, cleaning
solvents or strong detergents to clean the
APRESA.
LICENSES
=
€
Store your APRESA licenses in a safe place
as you may need these in the future.

INSTALLATION MANUAL APRESA COPYRIGHT © 2011-2017 VIDICODE ® 3
This manual as ritten to support and guide customers in the installation process of the hard are and
soft are of the:
All products of VIDICODE
APRESA STANDARD 4 SERVER
APRESA S PER MICRO 1 SERVER
APRESA S PER MICRO 4 SERVER
APRESA COMPACT
APRESA SOFTWARE ONLY

INSTALLATION MANUAL APRESA COPYRIGHT © 2011-2017 VIDICODE ® 4
How to use this manual.
You may ant to install a complete “VIDICODE made” APRESA server hile others ant to install the
APRESA soft are-only on their alternative hard are.
Also, the expansion of existing APRESA systems may need some guidance. Expanding an APRESA
system involves adding recording channels, increasing storage capacity or adding/ changing a RAID
volume.
Connecting the APRESA to the telecommunication infrastructure, the correct approach to signal tapping,
ill be an issue that most users ill have to deal ith.
The purpose of this manual is to support you in an effective ay. The document starts by presenting a
road map that ill guide you to the applicable sections for your situation. You ill easily find the chapters
that are relevant for your situation by using the flo chart.
For a list of VIDICODE APRESA Article codes refer to chapter 9.
THIS MAN AL IS FREQ ENTLY PDATED WITHO T ANY NOTIFICATION
YO ARE STRONGLY ADVISED TO DOWNLOAD THE NEWEST RELEASE OF THE MAN AL
FROM THE WEBSITE BELOW
www.vidicode.com

INSTALLATION MANUAL APRESA COPYRIGHT © 2011-2017 VIDICODE ® 5
C
CO ON NT TE EN NT TS S
ROAD MAP ............................................................................................................................................................ 8
1. INSTALLATION START .................................................................................................................................... 9
1.1. SITUATIONS ........................................................................................................................................... 9
1.1.1. The “made by VIDICODE” APRESA Server / APRESA Compact. ............................................................. 9
1.1.2. So tware only ...................................................................................................................................... 9
1.1.3. Upgrading an existing APRESA ............................................................................................................ 9
1.2. PACKAGE CONTENTS, MATERIALS AND TOOLING ................................................................................. 10
1.2.1. Package contents ............................................................................................................................ 10
1.2.2. Advised Materials .............................................................................................................................. 11
1.2.3. Advised tooling .................................................................................................................................. 11
2. INTROD CTION TO THE APRESA SERVER ................................................................................................... 12
2.1. THE BLACK 19” HOUSING .................................................................................................................. 13
FRONT SIDE, DOOR CLOSED ................................................................................................................................ 13
BACK SIDE, C2SBC-Q MOTHERBOARD, STANDARD PSU ................................................................................... 14
BACK SIDE, C2SBC-Q MOTHERBOARD REDUNDANT PSU.................................................................................. 14
2.1.1. Enclosure ......................................................................................................................................... 15
2.1.2. Motherboard / CPU / RAM / PSU ........................................................................................................ 15
2.1.3. Hard drive (various con igurations possible) ......................................................................................... 15
2.1.4. DVD r/w ............................................................................................................................................ 16
2.1.5. Supported PCI inter ace card .............................................................................................................. 16
2.1.6. Supported PCIe inter ace card ............................................................................................................ 16
2.1.7. Environmental speci ication ................................................................................................................ 16
2.1.8. Approvals ......................................................................................................................................... 16
2.2. THE BLUE 19” HOUSING ....................................................................................................................... 1
FRONT SIDE, DOOR CLOSED ................................................................................................................................ 1
FRONT SIDE, DOOR OPENED ................................................................................................................................ 1
BACK SIDE, X9-SCM MOTHERBOARD. (OBSOLTE) ......................................................................................... 18
BACK SIDE, X10-SLL MOTHERBOARD. .............................................................................................................. 18
2.3. SPECIFICATIONS OF THE “BLUE” APRESA SERVER ....................................................................................... 19
2.3.1. Enclosure ......................................................................................................................................... 19
2.3.2. Motherboard / CPU / RAM / PSU ........................................................................................................ 19
2.3.3. Hard drive (various con igurations possible) ......................................................................................... 19
2.3.4. DVD r/w ............................................................................................................................................ 20
2.3.5. Supported PCI inter ace card .............................................................................................................. 20
2.3.6. Supported PCIe inter ace card ............................................................................................................ 20
2.3.7. Environmental speci ication ................................................................................................................ 20
2.3.8. Approvals ......................................................................................................................................... 20
2.4. THE APRESA-COMPACT ..................................................................................................................... 21
FRONT SIDE, DOOR CLOSED ................................................................................................................................ 21
2.5. SPECIFICATIONS OF THE APRESA-COMPACT SERVER .................................................................................... 23
2.5.1. Enclosure ......................................................................................................................................... 23
2.5.2. Motherboard / CPU / RAM / PSU ........................................................................................................ 23
2.5.3. Hard drive ......................................................................................................................................... 23
2.5.4. Supported PCIe interface cards ..................................................................................................... 23
2.5.5. Environmental speci ication ................................................................................................................ 24
2.5.6. Approvals ......................................................................................................................................... 24
3. APRESA BASE SOFTWARE ........................................................................................................................... 25
3.1. HARDWARE REQUIREMENTS ................................................................................................................ 26
3.2. INTERFACE CARD INSTALLATION PROCEDURE ...................................................................................... 26
3.3. SOFTWARE INSTALLATION PROCEDURE FROM THE CD ..................................................................................... 2
3.3.1. Attach monitor & keyboard ................................................................................................................. 27
3.3.2. BIOS setup ....................................................................................................................................... 27
3.3.3. Prepare an installation CD .................................................................................................................. 27

INSTALLATION MANUAL APRESA COPYRIGHT © 2011-2017 VIDICODE ® 6
3.3.4. Installation rom CD ........................................................................................................................... 28
3.3.5. APRESA BASE SOFTWARE License Activation .................................................................................. 32
3.3.6. Base So tware Update ....................................................................................................................... 37
3.3.7. Channel License Activation ................................................................................................................ 38
3.3.8. Codec license Activation (optional) ...................................................................................................... 40
3.3.9. General APRESA con iguration .......................................................................................................... 40
3.4. APRESA AND VIRTUAL MACHINES .............................................................................................................. 40
4. MO NTING .................................................................................................................................................... 41
4.1. LOCATION CONSIDERATIONS ....................................................................................................................... 41
4.2. MOUNTING APRESA INTO A 19 INCH CABINET ............................................................................................... 42
4.3. APPLY POWER TO THE APRESA. ................................................................................................................ 42
5. TELECOM WIRING ......................................................................................................................................... 43
5.1. INTRODUCTION ........................................................................................................................................ 43
5.2. CONNECTOR LOCATIONS ........................................................................................................................... 45
5.3. GENERAL REMARKS ABOUT WIRING .............................................................................................................. 45
5.4. WIRING AUDIO TAPS ................................................................................................................................ 46
5.4.1. Balanced signals ............................................................................................................................... 46
5.4.2. Un-balance signals ............................................................................................................................ 47
5.4.3. Wiring using the RJ11 Patch Box ........................................................................................................ 48
5.4.4. Direct wiring ( NOT using a Patch Box ) .............................................................................................. 48
5.5. WIRING ANALOG TELEPHONY (POTS) TAPS .......................................................................................... 50
5.6. WIRING TDM TELEPHONY TAPS ................................................................................................................ 51
5.6.1. 2-Wire Vs. 4-Wire .............................................................................................................................. 51
5.6.2. Wiring schemes ................................................................................................................................. 51
5. . WIRING ISDN2 TELEPHONY TAPS (BASIC RATE ISDN) .................................................................................. 54
5.8. WIRING ISDN E1/T1 TELEPHONY TAPS ...................................................................................................... 55
5.9. CONFIGURATION OF VOIP TELEPHONY RECORDING ........................................................................................ 5
5.9.1. Trunk Side Recording ........................................................................................................................ 57
5.9.2. Station Side Recording ...................................................................................................................... 58
5.9.3. VoIP topology 1 ................................................................................................................................. 60
5.9.4. VoIP topology 2 ................................................................................................................................. 61
5.9.5. VoIP topology 3 ................................................................................................................................. 62
5.9.6. VoIP topology 4 ................................................................................................................................. 63
5.9.7. VoIP topology 5 ................................................................................................................................. 64
5.9.8. VoIP topology 6 ................................................................................................................................. 65
5.9.9. VoIP topology 7 ................................................................................................................................. 66
5.10. CONFIGURATION OF TETRA COMMUNICATION RECORDING............................................................................... 66
5.11. PATCH PANELS ........................................................................................................................................ 6
5.11.1. RJ11 Patch panel ......................................................................................................................... 67
5.11.2. he apping Patch box .............................................................................................................. 68
6. EXPANDING APRESA .................................................................................................................................... 69
6.1. ADDING RECORDING CHANNELS .................................................................................................................. 69
6.1.1. Channel license upgrade .................................................................................................................... 69
6.1.2. Installation o inter ace cards .............................................................................................................. 70
6.1.3. Installation of interface modules .................................................................................................... 70
6.2. INCREASING THE STORAGE CAPACITY .................................................................................................. 2
6.3. BUILDING OR CHANGING A SOFTWARE RAID VOLUME ...................................................................................... 2
7. BACK P AND RESTORE BACK P ................................................................................................................. 73
8. MAINTENANCE .............................................................................................................................................. 74
9. APPLICABLE VIDICODE ARTICLE CODES FOR APRESA ............................................................................... 75
10. RED NDANT POWER S PLLY ...................................................................................................................... 77
11. STORAGE OPTIONS ...................................................................................................................................... 79
11.1. CONFIGURATION .................................................................................................................................. 9
11.2. GENERAL INFORMATION ...................................................................................................................... 80

INSTALLATION MANUAL APRESA COPYRIGHT © 2011-2017 VIDICODE ® 7
11.3. HOW TO REPLACE A FAILING HARD DRIVE IN A HARDWARE-RAID VOLUME ................................... 80
11.4. HOW TO REPLACE A FAILING HARD DRIVE IN A SOFTWARE-RAID VOLUME ..................................... 81
11.5. ADVISED HARDWARE RAID CONTROLLER CARD ................................................................................. 82
11.6. REBUILDING OF THE REPLACED DRIVE IN PROGRESS ............................................................................ 83
12. INTERFACE CARD SPECIFICATIONS ............................................................................................... 84
12.1. ATP-24A/PCI+/2.0 / ATP-24A/PCIE+/2.0 / ATP-24A/PCIE+/3.0 ..................................................... 85
12.2. DST-24B/PCI+/2.0 / DST-24B/PCIE+/2.0 .......................................................................................... 86
12.3. DTP-X0C/PCI+ / DTP-X0C/PCIE+ .................................................................................................... 8
13. GNU GENERAL PUBLIC LICENSE. ..................................................................................................... 88
14. TERMINILOGY EXPLAINED ................................................................................................................ 89
15. COPYRIGHT AND TRADEMAR S ...................................................................................................... 92
16. FCC STATEMENT .................................................................................................................................... 92
17. ROHS 2 STATEMENT ............................................................................................................................. 92

INSTALLATION MANUAL APRESA COPYRIGHT © 2011-2017 VIDICODE ® 8
ROAD MAP
APRESA
INSTALLATION
APRESA SERVER
ART 010.04601
APRESA COMPACT
IP5 (5 VoIP)
ART 010.04700
APRESA COMPACT
IP10 (10 VoIP)
ART010.04705
APRESA COMPACT
D8 (8TDM/4 ISDN)
ART010.04710
APRESA COMPACT
A8 (8 ANALOG)
ART010.04705
APRESA
BASE SO TWARE
ART 010.04602
APRESA CH-
EXPANSION
ART 0.046XX
START
SO TWARE
ONLY !
ULL
SYSTEM!
UPGRADE
EXISTING
SYSTEM
HARDWARE
REQUIREMENS
INTER ACE CARD
INSTALLATION
INSTALLATION
O APRESA
SO TWARE
IMAGE
ACTIVATION
O APRESA
LICENSE
(ON LINE)
Y
VOIP
EXPANSION
?
N
INTER ACE CARD OR
INTER ACE MODULE
INSTALLATION
OTHER
INTRODUCTION
TO THE
APRESA
SERVER
ACTIVATE
CHANNEL /
CODEC LICENSE
(ON LINE)
MOUNTING O APRESA AND GENERAL INSTALLATION
ISSUES
CON IGURE APRESA :
USERS / USERGROUPS/
I/ CARD SETTINGS
ETC
TELECOM WIRING
COMMISSIONING
END
ACTIVATE CHANNEL / CODEC LICENSE
(ON LINE)
DWG1129_1
2
3.1
3.2
3.3
3.3.5
3.3.6
3.3.7
3.3.8
4
3.3.6
3.3.7
3.3.8
AND
CHAPTER 6
3.2
5
SEE ADMIN
MANUAL OR
ULL
DETAILS

INSTALLATION MANUAL APRESA COPYRIGHT © 2011-2017 VIDICODE ® 9
1. INSTALLATION START
Generally, e distinguish 3 different situations of use of this document. You are advised to follo the
relevant path for your particular situation as indicated by the roadmap. The numbers in the roadmap link
to the chapters of interest, avoiding unnecessary reading of irrelevant chapters.
At the end of this chapter you find a list of required materials and tooling to do the job right.
1.1. Situations
1.1.1. The “made by VIDICODE” APRESA Server / APRESA Compact.
The APRESA is available on the market as a turn key product, either a 19” rack or a desktop version.
You ill find the APRESA soft are already installed and running on the product. Channel licenses are
activated and interface cards ill be installed according to your purchase order by VIDICODE. You are
advised to read the introduction and the go directly to the mounting, soft are configuration, telecom
iring, and commissioning sections.
1.1.2. Software only
You prefer to use your o n choice of hard are for a variety of reasons. In other ords, you have the
liberty to select your preferred server manufacturer like HP, Dell, etc. or use a virtual machine.
As a guide, e have listed the (minimum) hard are requirements of such a system. Refer to the
chapter “Hard are requirements”. To install the APRESA soft are image and do the channel licensing
one is advised to follo the directions as described in the chapter “Soft are installation”.
For the installation of interface cards in your hard are you must follo the directions of the
manufacturer or vendor of that machine.
Finally process the soft are configuration, telecom ire-tapping and commissioning section.
1.1.3. pgrading an existing APRESA
If you ant to upgrade an existing APRESA system ith additional channels or interface card(s) you can
go to the “Upgrade existing installations” chapter.
Existing APRESA systems need channel upgrade hen customer business expands after time and
more and more phones needs to be recorded. Adding and configuration of ne channels in soft are is
easy, the main effort here is hard are installation
Note that the APRESA Compact supports standard (NORAID) hard drive only, and is limited to max. 10
channel VoIP or 8 channel TDM or 8 channel Analog (POTS/audio).

INSTALLATION MANUAL APRESA COPYRIGHT © 2011-2017 VIDICODE ® 10
1.2. Package contents, materials and Tooling
1.2.1. Package contents
Open the package carefully, and make sure that none of the items that are listed belo are missing.
This product has a very high level of flexibility and inherently there is no standard package content. To
help you in checking the delivery read the follo ing:
Package = “VIDICODE APRESA server”
1x APRESA SERVER
1x S&U LICENSE Support & Upgrade license
2x KEY (FOR DOOR LOCK)
1x POWER CORD 2 pcs ith optional redundant po er supply
1x QUICK GUIDE FOR INSTALLATION
1x GUARANTEE / REGISTRATION FORM
1x VIDICODE APPLICATION CD ONLY for the manuals
1x APRESA BASE SW INSTALLATION CD
1x APRESA BASE SOFTWARE LICENSE
1x APRESA CLIENT SOFTWARE LICENSE
?x CHANNEL / CODEC LICENSE Acc. to the channels/codec ordered.
1x PATCHBOX RJ11/RJ21 For every ATP / DST interface card installed
1x RJ21/RJ21 CABLE, LENGTH=1M For every ATP / DST interface card installed
Package = “VIDICODE APRESA-Compact server”
1x APRESA-COMPACT SERVER
1x S&U LICENSE Support & Upgrade license
1x POWER CORD
1x QUICK GUIDE FOR INSTALLATION
1x GUARANTEE / REGISTRATION FORM
1x VIDICODE APPLICATION CD ONLY for the manuals
1x APRESA BASE SW INSTALLATION CD
1x APRESA BASE SOFTWARE LICENSE
1x APRESA CLIENT SOFTWARE LICENSE
1x CHANNEL / CODEC LICENSE Acc. to the channels/codec ordered.
1x PATCHBOX RJ11/RJ21 Only if a ATP / DST interface card is installed
1x RJ21/RJ21 CABLE, LENGTH=1M Only if a ATP / DST interface card is installed