Viessmann Vitodens 100-W WB1A Series Guide

Read and save these instructions
for future reference.
IMPORTANT
If the information in this manual is not followed
exactly, a fire or explosion may result causing
property damage, personal injury or loss of life.
WARNING
Improper installation, adjustment, and/or
operation could cause carbon monoxide
poisoning resulting in injury or loss of life.
This product must be installed and serviced by a
professional service technician who is
experienced and qualified in hot water boiler
installation and gas combustion.
WARNING
Do not store or use gasoline or other flammable
liquids in the vicinity of this or any other
appliance.
WHAT TO DO IF YOU SMELL GAS
Do not try to light any appliances.
Do not touch any electrical switches, do not
use any phone in your building.
Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
If you cannot reach your gas supplier, call the
fire department.
Installation and service must be performed by a
qualified installer, service agency or the gas
supplier.
VITODENS 100-W
Operating Instructions &
User’s Information Manual
Vitodens 100-W
WB1A Series
Wall-mounted, natural gas-fired condensing boiler
For natural gas only
Heating input NG 29 to 100 MBH
8to 30kW
Please file in Service Binder
5581 532 v1.1 07/2007

Safety, Installation and Warranty Requirements
2
Safety, Installation and Warranty Requirements
Please ensure that these instructions are read and understood before commencing installation. Failure to comply with the instructions
listed below and details printed in this manual can cause product/property damage,severe personal injury, and/or loss of life. Ensure
all requirements below are understood and fulfilled (including detailed information found in manual subsections).
HLicensed professional heating
contractor
The installation, service, and
maintenance of this equipment must
be performed by a licensed
professional heating contractor.
"Please see section
entitled “Important
Regulatory and
Installation
Requirements” in the
Installation Instructions.
HProduct documentation
Read all applicable documentation
before commencing installation. Store
documentation near boiler in a readily
accessible location for reference in the
future by service personnel.
"For a listing of
applicable literature,
please see section
entitled “Important
Regulatory and
Installation Requirements”
in the Installation Instructions.
HAdvice to owner
Once the installation work is
complete, the heating contractor must
familiarize the system
operator/ultimate owner with all
equipment, as well as safety
precautions/requirements, shut-down
procedure, and the need for
professional service annually before
the heating season begins.
HCarbon monoxide
Improper installation, service and/or
maintenance can cause flue products
to flow into living space. Flue
products contain poisonous carbon
monoxide gas.
"For information
pertaining to the proper
installation, service and
maintenance of this
equipment to avoid
formation of carbon monoxide, please
see the Installation Instructions of the
Vitodens Venting System.
HEquipment venting
Never operate boiler without an
installed venting system. An improper
venting system can cause carbon
monoxide poisoning.
HWarranty
Information contained in
this and related product
documentation must be
read and followed. Failure
to do so renders warranty
null and void.
5581 532 v1.1
Installers must follow local
regulations with respect to
installation of carbon monoxide
detectors. Follow manufacturer’s
maintenance schedule of boiler.
WARNING

Index
3
Page
General Information About these Instructions 4........................................................
Safety For your Safety 4........................................................................
Useful Tips Overview of Controls and Indicators 8..................................
Changing Room Temperature 9................................................
Start-up/Operation Start-up of the Heating System 10...........................................
Heating System Operation 10.....................................................
DHW Production 10.......................................................................
Heating Water Temperature and System Pressure 11.......
Switching OFF Vitodens with Frost Protection 12...............
Shutting Down the Heating System 12...................................
Information Fault Diagnosis and Correction 13............................................
Fault Messages on the Display 13...........................................
Service Instructions for your Heating System 14................
How to Save Energy 15...............................................................
Lighting and Operating Instructions 16....................................
5581 532 v1.1

General Information/Safety
4
About these Instructions
Take note of all symbols and notations intended to draw attention to potential hazards or important product information.
These include ”WARNING”, ”CAUTION”, and ”IMPORTANT”. See below.
Warnings draw your attention to the
presence of potential hazards or
important product information.
Cautions draw your attention to the
presence of potential hazards or
important product information.
Helpful hints for installation, operation
or maintenance which pertain to the
product.
This symbol indicates that additional,
pertinent information is to be found in
column three.
This symbol indicates that other
instructions must be referenced.
For your Safety
HOperation
Before operating the boiler, make sure
you fully understand its method of
operation. Your heating contractor
should always perform the initial start-up
and explain the system. Any warranty is
null and void if these instructions are not
followed.
HWorking on the equipment
All personnel working on the equipment
or the heating system must have the
proper qualifications and hold all
necessary licenses.
Ensure main power to equipment,
heating system, and all external controls
have been deactivated.Close main gas
supply valve. Take precautions in all
instances to avoid accidental activation
of power during service work.
HMaintenance and cleaning
Regular inspection and service by a
qualified heating contractor is important
to the performance of the Viessmann
Vitodens 100-W. Neglected
maintenance impacts on warranty;
regular inspection ensures clean,
environmentally friendly and efficient
operation. We recommend a
maintenance contract with a qualified
heating contractor.
HFlue gas smell
- Deactivate heating equipment.
- Open windows and doors.
- Inform your heating contractor
immediately.
HDangerous conditions
- Deactivate main power immediately.
- Close gas supply valve.
HTechnical information
- Technical Data Manual
- Installation and Service Instructions
- Operating Instructions
and User’s Information Manual
- Vitodens Venting System Installation
Instructions
- Quick Start-up Guide
- Instructions of other products
utilized and installed
- Installation codes mentioned
in this manual
5581 532 v1.0
Indicates an imminently hazardous
situation which, if not avoided, could
result in death, serious injury or
substantial product/property damage.
WARNING
Indicates an imminently hazardous
situation which, if not avoided, may
result in minor injury or
product/property damage.
CAUTION
IMPORTANT

Safety
5
For your Safety (continued)
HCarbon monoxide
The U.S. Consumer Product Safety
Commission strongly recommends the
installation of carbon monoxide
detectors in buildings in which
gas-burning equipment is installed.
Carbon monoxide (CO) is a colorless,
odorless gas, which may be produced
during incomplete combustion of fuel
and/or when the flame does not receive
an adequate supply of combustion air.
Carbon monoxide can cause severe
personal injury or loss of life.
Therefore, carbon monoxide detectors
that are in compliance with a nationally
recognized standard (e.g. ANSI/UL
2034-2002, CSA 6.19-01) should be
installed and maintained in buildings that
contain gas-burning equipment.
Note:
Viessmann does not test any detectors
and makes no representation regarding
any brand or type of detector.
HFor safe operation
We recommend that you frequently:
- Check for debris which could obstruct
the flow of flue gases. The vent or
chimney must not be blocked. A
blocked or partially blocked vent or
chimney can cause flue gases to leak
into the structure. Flue gases leaking
into the house can cause injury or
death. A qualified heating contractor
must remove the blockage from
blocked or partially blocked chimneys.
- Check pressure gage for correct
system (water) pressure. Check for
water on the floor from the discharge
pipe of the pressure relief valve or any
other pipe, pipe joint, valve or air
vent.
- Check for moisture, water, or
appearance of rust on the flue gas
pipes, their joints as well as vent
dampers, or side wall vent terminals
(if so equipped).
- Ensure that nothing is obstructing the
flow of combustion and ventilation air
and no chemicals, garbage, gasoline,
combustible materials, flammable
vapors and liquids are stored (not
even temporarily) in the vicinity of the
boiler.
-Donot allow unsupervised children
near the boiler.
Service/inspection of the boiler and the
system is recommended once per year.
Maintenance, service and cleaning are
specified in the Installation and Service
Instructions.
Before the heating season begins, it is
recommended that the boiler and burner
be serviced by a qualified heating
contractor. Service contracts may be
established through gas suppliers or
other licensed contractors in your area.
5581 532 v1.1
As there are no user-serviceable parts
on the boiler, burner or control, the
end-user must not perform service
activities or adjustments of any kind on
system components. Failure to heed
this warning can cause property
damage, severe personal injury, or loss
of life.
WARNING
Improper installation, adjustment,
service, or maintenance can cause flue
products to flow into living space. Flue
products contain poisonous carbon
monoxide gas which can cause nausea
or asphyxiation resulting in severe
personal injury or loss of life.
WARNING
Should overheating occur or the gas
supply fail to shut off, do not
disconnect the electrical supply to the
pump. Instead, shut off the gas supply
at a location external to the appliance.
CAUTION
The operator/ultimate owner is required
to have the heating boiler, burners, and
controls checked, as a minimum once
per year, by the original installer or by a
competent heating contractor familiar
with the equipment. Defects must be
corrected immediately.
WARNING
Do not use this boiler if any part has
been under water. Immediately call a
qualified heating contractor to inspect
the boiler and to replace any part of the
control system and any gas control
which has been under water.
CAUTION

Safety
6
For your Safety (continued)
Frozen water pipe hazard
Your heating boiler is designed to provide
a warm and comfortable living
environment. It is NOT designed to ensure
against freezing of water pipes.
The boiler is equipped with several safety
devices that are designed to shut down
the boiler and to prevent it from restarting
in the event of various unsafe conditions.
If your boiler remains off for an extended
period of time during cold weather, water
pipes may freeze and burst, resulting in
extensive water damage and conditions in
which mold could grow. Certain molds are
known to cause respiratory problems, as
well as to pose other serious health risks.
In case of water damage, immediate
measures should be taken to dry out
affected areas as quickly as possible to
prevent mold from developing.
If your home will be unattended for an
extended period of time during cold
weather, you should...
HShut off the water supply to the
building, drain the water pipes and add
an antifreeze for potable water to drain
traps and toilet tanks. Open faucets
where appropriate.
Or..
HHave someone check the building
frequently during cold weather and call a
qualified service agency if required.
Or...
HInstall a reliable remote temperature
sensor that will notify somebody of
freezing conditions within the home.
5581 532 v1.1
Failure to protect against frozen pipes
could result in burst water pipes,
serious property damage and/or
personal injury. Boiler may shut down.
Do not leave your home unattended for
long periods of time during freezing
weather conditions without turning off
the water supply and draining water
pipes or otherwise protecting against
the risk of frozen pipes.
WARNING

Safety
7
For your Safety (continued)
Installation area conditions
HEnsure ambient temperatures are higher
than 32°F / 0°C and lower than
104°F / 40°C.
HPrevent the air from becoming
contaminated by halogenated
hydrocarbons (e.g. as contained in
paints solvents or cleaning fluids) and
excessive dust (e.g. through grinding or
polishing work).
Combustion air for the heating process,
and ventilation of the boiler room must
be free of corrosive contaminants. To
that end, any boiler must be installed in
an area that has no chemical exposure.
The list to the right indicates the main,
currently known sources.
HAvoid continuously high levels of
humidity (e.g. through frequent drying of
laundry).
HNever close existing ventilation
openings.
Replacement components, spare and wear
parts
Components which are not tested with
the heating system may damage the
heating system, or affect its functions.
Installation or replacement may only be
carried out by a qualified heating
contractor.
Sources of combustion and ventilation air
contaminants
Areas likely to contain contaminants:
HNew building construction
HSwimming pools
HRemodelling areas, hobby rooms
HGarages with workshops
HFurniture refinishing areas
HDry cleaning/laundry areas and
establishments
HAuto body shops
HRefrigeration repair shops
HMetal fabrication plants
HPlastic manufacturing plants
HPhoto processing plants
HBeauty salons
Products containing contaminants:
HChlorine-type bleaches, detergents and
cleaning solvents found in household
laundry rooms
HPaint and varnish removers
HHydrochloric acid, muriatic acid
HChlorine-based swimming pool chemicals
HSpray cans containing
chlorofluorocarbons
HChlorinated waxes and cleaners
HCements and glues
HRefrigerant leaks
HCalcium chloride used for thawing
HSodium chloride used for water
softening salt
HPermanent wave solutions
HAdhesives used to fasten building
products and other similar items
HAntistatic fabric softeners used in
clothes dryers
5581 532 v1.1
If you notice fire coming from the
appliance, call the fire department
immediately! Do not attempt to
extinguish the fire unless qualified to do
so.
WARNING
Fire causes a risk of burns and
explosion!
HShut down the boiler
HClose fuel shut-off valves
HUse a tested fire extinguisher, class
ABC.
WARNING
Incorrect ambient conditions can lead to
damage to the heating system and put
safe operation at risk.
WARNING
IMPORTANT

Useful Tips
8
Overview of Controls and Indicators
Legend
tr boiler water temperature
selector dial
Display, fault and reset button
LCD display
Opening the control unit
Controls and indicators are located behind
the hinged front cover.
Control and display elements
The control unit is preset at the factory
for standard operation. Your heating
system is ready for use. The factory
presets may be individually adjusted to
suit your specific requirements.
5581 532 v1.1
tr
9

Useful Tips
9
Overview of Controls and Indicators (continued)
Legend
Display value or fault code
Heating mode (pump on)
Burner in operation
Actual burner firing rate
Boiler water temperature in °F
(combined with display value)
Fault
System pressure (combined with
display value)
Emissions test activated (only for
licensed professional heating
contractor)
Changing Room Temperature
In case a separate external room
temperature controller (thermostat) is
installed, the desired room temperature
will be adjusted using this device.
Make adjustments using the appropriate
operating instructions only.
Please also note:
lf thermostatic radiator valves are installed
in the room where the control is installed
they must be fully open.
In case the room temperature setting on
the separate room temperature controller
is not sufficient to achieve the desired
room temperature (e.g. during a
particularly cold winter), the boiler water
temperature can be adjusted accordingly
using the boiler water temperature
selector dial tr.
5581 532 v1.1
psi
SERV
F

Start-up/Operation
10
Start-up of the Heating System
Before you switch ON a heating system which has been switched OFF for longer
periods of time, it is advisable to contact your local heating contractor.
1. Switch ON the main power supply.
Your heating system and, if installed,
your room temperature thermostat are
now ready to operate.
2. Check the pressure of the heating
system by turning the selector dial
“tr”to“9“. The system pressure
will be displayed.
Or check the pressure gage located
at the bottom left corner of the boiler
supply piping.
Minimum system pressure is 14 psig.
Please contact your heating contractor
if the system pressure is too low.
3. Open gas shutoff valve .
Heating System Operation
tr
9
Switching ON:
Turn the selector dial “tr” to the desired
boiler water temperature.
The display “r” indicates when room
temperature has been reached.
Switching OFF:
Turn the selector dial “tr”to“9“.
Please note:
If an external device is connected that
controls the boiler water temperature, it
can no longer be adjusted using the
selector dial “
tr ”.
Domestic Hot Water Production
When in operation with separate a Domestic Hot Water (DHW) tank, domestic hot
water temperature is adjusted at the temperature control of the DHW tank.
5581 532 v1.1
psi
tr
9
tr
9

Operation
11
Heating Water Temperature and System Pressure
Checking the boiler heating water
temperature
During operation, heating water
temperature is constantly displayed.
Checking the system pressure
1. Turn the selector dial “tr” fully
counter clockwise towards “9“.
The display now shows the current
system pressure (e.g. 20 psig).
2. Return the selection dial back to its
original position.
Note:
The display will flash if the system
pressure falls below 8 psig. In this
instance, please contact your heating
contractor.
5581 532 v1.1
psi

Operation
12
Switching OFF Vitodens with Frost Protection
Switch OFF the equipment if you do not wish to use your heating system for a few
days.
Turn selector dial “tr”to“9“.
Boiler frost protection is active.
Frost protection
Frost protection is continuously active.
The burner is switched ON when the
boiler water temperature reaches 41°F /
5°C and is switched OFF again when the
boiler water temperature reaches at least
59 °F / 15°C (but not more than 68°F /
20°C).
Shutting Down the Heating System
Shut down your heating system completely, if it is not needed for longer periods of
time (several months).
Before you switch your heating system OFF for longer periods, it is advisable to contact
your local heating contractor. Your heating professional will take any necessary
measures, e.g. for freeze protection of the system or to protect the heat emitter
surfaces, e.g. radiators etc.
1. Close gas shutoff valve and secure
against unintentional opening.
2. Switch OFF line voltage (e.g. at
separate fuse/circuit breaker).
The power supply to the system is now
switched off.
At this point the boiler and the system is
no longer protected from freezing.
5581 532 v1.1
tr
9
IMPORTANT

Information
13
Fault Diagnosis and Correction
Issue Cause Corrective Action
Heating system does not start up Heating system switch turned to OFF on
control unit
Turn switch to ON on control unit.
Selector dial “tr”issetto“9“. Set required heating water temperature
(see page 10).
Circuit breaker or fuse in power
supply or in boiler control unit has blown
or tripped
Inform heating contractor.
Burner does not switch on or only
intermittently
No gas Open gas shut-off valve or contact your
gas supply company.
y
Fault on control unit Make a note of the fault code and in-
form heating contractor.
Burner does not start up; red burner fault
lamp ”U” is lit on control unit
Faulty start-up Press burner fault reset button (see
page 8). Should this attempt fail,
contact your heating contractor.
Low water level System operating pressure is flashing on
the display. Inform heating contractor.
Burner does not start up; burner fault lamp
”U” appears in display
Power supply too low Contact your Hydro company.
The burner switches off even though
the desired room temperature has not
Fault in combustion air supply or in the
venting system
Contact your heating contractor.
p
been reached Heating water temperature or room tem-
perature is set too low
Increase heating water temperature by
turning selector dial “tr”orby
increasing desired room temperature on
the room thermostat.
Rooms are cold although burner is
operating
Domestic hot water supply has
priority (operation with DHW storage
tank only)
Wait until the domestic hot water heat-
ing is complete.
Fault on programmable room
thermostat
Contact your heating contractor.
Fault Messages on the Display
Any faults in your heating system are
indicated on the display by a flashing fault
symbol “U“.
Read off the fault code in the display and
report it to your heating contractor. This
helps the contractor to properly prepare,
and may result in lower service costs.
Warning
Visually inspect the vent termination for any signs of blockage. Under cold climate conditions (sustained temperatures below 0°F /
-18°C) the vent termination may be severely blocked by icicle and frost build-up. The boiler control will automatically shut down the
boiler should air intake or vent be blocked. Remove blockage if possible. Reset the boiler and the boiler should attempt to restart. If
blockage is not obvious and cannot be removed, contact a licensed professional heating contractor.
5581 532 v1.1

Operation
14
Service Instructions for Your Heating System
Viessmann strongly recommends inspection/service of the boiler and the system by a
licensed professional heating contractor once per year.
Before the heating season begins, the boiler with its burner(s) and vent system should be
serviced by a qualified heating contractor. Service contracts may be established through
gas suppliers or other licensed contractors in your area.
Regular inspection/service ensures troublefree, energy-efficient and environmentally
friendly heating activity of your heating system.
Boiler
All boilers must be cleaned on a regular
basis as debris build-up will result in
increased flue gas temperature, and thus
in increased energy consumption.
Notes on operation:
HEnsure boiler room and boiler
are clean.
HRegularly check heating system
pressure on the pressure gage:
If the system operating pressure
gage is indicating a pressure of
below 14 psig, the system pressure
is too low; in this case, please
contact your heating contractor.
Viessmann domestic hot water storage
tank
Inspection and (if necessary) cleaning of
the tank must take place within 2 years of
initial start-up and every 2 years
thereafter.
Cleaning of the inside surfaces of the
domestic hot water storage tank, including
domestic hot water connections, may only
be performed by an licensed professional
heating contractor.
Vitocell 100:
Viessmann recommends an annual
inspection, and replacement if required, of
the consumable anode by a licensed
professional heating contractor.
The inspection can be carried out during
regular operation of the heating system;
shut-down is not required.
The heating contractor measures the
protective current with an anode testing
instrument.
If a water treatment device (water
softener) is installed in the domestic cold
water supply to the hot water storage
tank, ensure its proper working condition
is checked regularly by your heating
contractor.
The same applies if a dirt trap or a water
filter is installed in the domestic cold
water supply. Any of these devices
installed in the domestic cold water supply
must be flushed out and serviced on a
regular basis.
Drinking water filter (if installed)
For hygienic reasons
Hreplace filter element every
6 months on filters which cannot be
flushed back, and perform a visual
inspection every 2 months,
Hflush back reversible flow filters
every 2 months.
Please follow manufacturer’s
instructions.
5581 532 v1.1
IMPORTANT

Information
2
13
4
5
6
15
How to Save Energy
.... by heating the right way
Apart from taking advantage of the benefits of a modern heating system, there is a lot
you can do yourself to achieve additional fuel savings. For instance:
HDon’t overheat:
Aim at a room temperature of
68 ºF/20 ºC. Every 2 ºF/1 ºC less in
room temperature will reduce your
heating bills by up to 6 %.
HClose window shutters (if installed) at
dusk.
HOperate thermostatic valves 2correctly.
HDon’t obstruct radiators 3and
thermostatic valves 2.
HMake use of individual adjustment options
of the control unit 4(supplied by
others);
e.g. ”normal room temperature”
alternating with ”reduced room
temperature”.
HSet the domestic hot water temperature
of the DHW tank 5on the control unit
of the tank or on external controller.
HControl your consumption of hot water:
A shower generally consumes less
energy than a bath.
... with regular maintenance
Regular maintenance check-ups of your heating system by a licensed professional
heating contractor will ensure energy savings and environmentally friendly operation.
.... with effective insulation
If you wish to make use of additional energy-saving measures, check the thermal
insulation:
Hof heating and domestic hot water
pipes.
Hof external walls and the roof.
Hbetween heated and unheated rooms.
Hof the windows.
5581 532 v1.1

Information
16
Lighting and Operating Instructions
5581 532 v1.1
FOR YOUR SAFETY READ BEFORE OPERATING
WARNING:Ifyoudonotfollowtheseinstructionsexactly, a fire or
explosion may result causing property damage, personal injury or loss of life.
A. This appliance does not have a pilot. It is equipped
with an ignition device which automatically lights
the burner. Do not try to light the burner by hand.
B. BEFORE OPERATING smell all around the appliance
area for gas. Be sure to smell next to the floor
because some gas is heavier than air and will settle
on the floor.
WHAT TO DO IF YOU SMELL GAS
•Do not try to light any appliance.
•Do not touch any electric switch; do not use any
phone in your building.
•Immediately call your gas supplier from a
neighbor’s phone. Follow the gas supplier’s
instructions.
•If you cannot reach your gas supplier, call the fire
department.
C. Use only your hand to push in or turn the gas
control knob. Never use tools. If the knob will not
push in or turn by hand, don’t try to repair it, call a
qualified service technician. Force or attempted
repair may result in a fire or explosion.
D. Do not use this appliance if any part has been under
water. Immediately call a qualified service
technician to inspect the appliance and to replace
any part of the control system and any gas control
which has been under water.
1. STOP! Read the safety information above on this
label.
2. Set thermostat or other operating control to lowest
setting.
3. Turn off all electric power to the appliance.
4. This device is equipped with an ignition device
which automatically lights the burner. Do not try to
light the burner by hand.
5. Close main gas shut-off valve.
6. Wait five (5) minutes to clear out any gas. Then
smell for gas, including near the floor. If you smell
gas, STOP! Follow ”B” in the safety information
above on this label. If you don’t smell gas, go to the
next step.
7. Open main gas shut-off valve.
8. Turn on all electric power to the appliance.
9. Set thermostat or other operating control to
desired setting.
10. If the appliance will not operate, follow the
instructions ”To Turn Off Gas To Appliance” and
call your service technician or gas supplier.
TO TURN OFF GAS TO BOILER
1. Set thermostat or other operating control to lowest
setting.
2. Turn off all electric power to the appliance if service
is to be performed.
3. Close main gas shut-off valve.
OPERATING INSTRUCTIONS
Closed
Open
Manual gas shutoff

17
5581 532 v1.1

18
5581 532 v1.1

19
5581 532 v1.1

Viessmann Manufacturing Company Inc.
750 McMurray Road
Waterloo, Ontario •N2V 2G5 •Canada
Tel. [phone] •Fax [phone]
www.viessmann.ca •[email protected]
Viessmann Manufacturing Company (U.S.) Inc.
45 Access Road
Warwick, Rhode Island •02886 •USA
Tel. [phone] •Fax [phone]
www.viessmann-us.com •[email protected]
20
Quick Reference
°C °F
-40 -40
-35 -31
-25 -13
-20 -4
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-4 +25
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0+32
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+10 +50
+12 +54
+14 +57
+16 +61
+18 +64
+20 +68
+25 +77
+30 +86
+35 +95
+40 +104
+50 +122
+60 +140
+70 +158
+80 +176
+90 +194
+100 +212
+110 +230
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(recycled and recyclable) paper.
5581 532 v1.1 Technical information subject to change without notice Printed on environmentally friendly
(recycled and recyclable) paper.