ViewZ VZ-RTN series User manual

LED CCTV MONITOR USER MANUAL
Please read this manual thoroughly before use, and keep it handy for future reference.
17" & 19" PROFESSIONAL
VZ-RTN SERIES

2User ManualVisit the ViewZ USA website at https://www.viewzusa.com
Safety Instrucon
Installaon
Funcon
Trouble Shoong
Mounng Guide
RMA
Specicaon
Warranty
1. Mark Indicaon & Substance
1. Package
2. OSD Control and Funcon
1. Monitor Buon Funcon
2. Warning
2. Interface
3. Cauon
3. Remote Control Funcon
4. Operaonal Temperature & Humidity
5. Dot Defect (dead pixel) of TFT
6. FCC RF INTERFERENCE STATEMENT
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7
10
19
17
20
18
22
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7
11
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8
5
9
5
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10
CONTENTS
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3User Manual Visit the ViewZ USA website at https://www.viewzusa.com
1. Read all warnings.
2. Follow all instrucons to ensure longevity of monitor.
3. Do not place the monitor near water.
4. Clean only with dry cloth.
5. Do not block any venlaon openings. Install in accordance with the manufacturer’s instrucons.
6. Do not install near any heat sources such as radiators, heat registers,stoves, or other heat generang
devices.
7. Do not override the safety purpose of the polarized or grounding-type plug.
8. A polarized plug has two blades with one wider than the other.
9. A grounding type plug has two blades and a third grounding prong.
10. The wide blade or the third prong are provided for your safety.
11. If the provided plug does not t into your outlet, consult with electrician for replacement of the outlet.
12. Protect the power cord from being walked on or pinched parcularly at plugs, convenience receptacles
and the point where it connects to the monitor.
13. Only use aachment/accessories specied by the manufacturer.
14. Use only with the cart, stand, tripod, bracket or table specied by the manufacturer or sold with the
monitor. When a cart is used, use cauon when moving the cart & monitor in combinaon to avoid
injuries.
15. Unplug the monitor during lightning storms or when unused for long periods of me.
16. Refer all servicing to qualied service personnel. Servicing is required when the monitor has been
damaged in any way.
The monitor shall not be exposed to dripping or splashing and objects containing liquids, such as vases
shall be placed near the monitor.
The monitor should have ample distance (e.g. 10cm) from the wall for sucient venlaon.
Important Safety Instruction
SAFETY INSTRUCTION

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This symbol is intended to alert the user to the presence of uninsulated & dangerous voltage
within the monitor’s enclosure that may be of sucient magnitude to constute a risk of
electric shock to persons.
This symbol is intended to alert the user to the presence of important operang and
maintenance (servicing) instrucons in the literature accompanying the monitor.
Important Safety Instruction
Mark Indication and Substance
Warning
SAFETY INSTRUCTION
CAUTION : TO REDUCE THE RISK OF ELECTRICAL SHOCK,
DO NOT REMOVE COVER (OR BACK). NO USER
SERVICEABLE PARTS INSIDE. REFER SERVICING TO
QUALIFIED SERVICE PERSONNEL
• Do not use damaged or loose cables and plug.
• Do not pull the plug out by the wire nor touch the plug with wet hands.
• Use only a properly grounded plug and receptacle.
• Do not connect too many extension cords or plugs to one outlet.
• Do not excessively bend the plug and wire.
• Do not disconnect the power cord while it's sll plugged into the monitor.
• Do not place any heavy objects on the power cord. Damage to the cord may cause shock or re.
• Never open the monitor. There are no user-serviceable parts inside and opening will void warranty.
• Removing covers may expose you to dangerous shock hazards or other risks.
• Keep any heang devices away from the power cable and monitor.
• Do not place the monitor near water.
• Do not insert objects of any kind into the monitor's open slots, as they may touch dangerous voltage points.
• Please follow the laws and regulaons of your municipality to dispose the monitor properly.
• Do not use the monitor in high temperature, humid, dusty or oily areas.
• Do not install the monitor where it will be exposed to connual vibraon.
• Keep the plasc packaging out of children’s reach.
• If any damage is detected upon rst opening the box, contact agency from which you bought the monitor directly.
• If your monitor does not operate normally – in parcular, if there is any unusual sound or smell coming from the
monitor – unplug it immediately and contact an authorized dealer or the service center.

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Important Safety Instruction
Caution
Available Temperature & Humidity
Dot Defect (dead pixel) of TFT
SAFETY INSTRUCTION
• If the connector between the plug and the pin is dusty or dirty, clean it properly using a dry cloth.
• Make sure to unplug the power cord before cleaning the monitor.
• Make sure to leave a gap between monitor and wall.
• Do not drop the monitor when moving it.
• Place your monitor in a locaon with low humidity and a minimum dust.
• Install the monitor base on a showcase or shelf so that the end of the base does not protrude from the
showcase or shelf.
• Do not place the monitor on an unstable or small surface area.
• Do not install inside a vehicle.
• Disconnect the plug from the outlet during storms or lightning or if it has not been used for a long me.
• Do not try to move the monitor by pulling on the power cord.
• Do not cover the vents on the monitor.
• When moving the monitor, turn o and unplug the power cord. Make sure that all cables, including HDMI
cable and cables connected to other devices, are disconnected before moving it.
• Place the monitor out of children’s reach, as they could damage it by hanging onto it.
• Operang Temperature : 14°F ~ 122°F / -10°C ~ 50°C
• Operang Humidity : 20 ~ 70% RH
ViewZ monitors are manufactured using high-end semiconductor technology with precision rangs of 99.9%
and above. However, it may be the case that certain RGB and white pixels seem darker (or enrely unlit i.e.
black).
Modern producon methods cannot guarantee an absolute fault-free monitor. To this eect, no LED
manufacturer can guarantee a defect free panel. A few isolated pixel or sub-pixel faults are considered
tolerable and dierent policies exist that govern the amount of these tolerable values.
While most pixel faults occur in isolated regions, a cluster of dead pixels or sub-pixels can somemes form for
which a separate ruling applies. A cluster is dened as an area of 5x5 pixels. ViewZ’s policy on pixel failure:
either as an isolated fault or in the form of a cluster is outlined on the website: www.viewzusa.com

6User ManualVisit the ViewZ USA website at https://www.viewzusa.com
Note
FCC RF INTERFERENCE STATEMENT
This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of
the FCC Rules. These limits are designed to provide reasonable protecon against harmful interference in a residenal
installaon.
This equipment generates, uses and can radiate radio frequency energy and, if not installed and used in accordance
with the instrucons, may cause harmful interference to radio communicaons. However, there is no guarantee that
interference will not occur in a parcular installaon.
If this equipment does cause harmful interference to radio or television recepon which can be determined by
turning the equipment o and on, the user is encouraged to try to correct the interference by one or more of the
following measures.
• Reorient or relocate the receiving antenna.
• Increase the separaon between the equipment and receiver.
• Connect the equipment into an outlet on a circuit dierent from that to which the receiver is connected.
• Consult the dealer or an experienced radio, TV technician for help.
• Only shielded interface cable should be used.
Finally, any changes or modicaons to the equipment by the user not expressly approved by the grantee or
manufacturer could void the users authority to operate such equipment.
► DOC COMPLIANCE NOTICE
This digital apparatus does not exceed the Class A limits for radio noise emissions from digital apparatus set out in the
radio interference regulaon of Canadian Department of communicaons.

7User Manual Visit the ViewZ USA website at https://www.viewzusa.com
The following tools may be required depending on your installaon.
Wall Mount
Your ViewZ monitor is shipped with all proper installaon hardware and components. If there are parts missing
and/or damaged, please stop the installaon and contact ViewZ USA at (888)-998-4399.
Your ViewZ monitor is compable with ViewZ monitor mounts. For more informaon, please contact ViewZ USA at (888)-998-4399.
Electronic Stud Finder Protecve Eye-wearPencil Level Phillips Screwdriver
Assembly Components - provided
Mounting Option
Installation Tools
TFT-LED Monitor (Qty 1)
Monitor Stand (Qty 1)
110V Power Cable (Qty 1)
Power Supply (Qty 1)
HDMI Cable (Qty 1) User Manual (Qty 1)
Remote Controller (Qty 1)
INSTALLATION
LED CCTV MONITOR USER MANUAL
Please read this manual thoroughly before use, and keep it handy for future reference.
19.5", 21.5" and 23.6" VALUE
• Part # • Part # • Part # WM05 WM11 AM01VESA 50, 75, 100 Tilng -70° ~ +70°
15mm Low prole Swivel 180°
Tilng -70° ~ +70°
Swivel 180°

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The following image is the descripon of interface input ports of BNC Monitor
Interface Input Ports
CONNECT EXTERNAL EQUIPMENTS
q ew r t y
1. DC 12V IN
2. HDMI IN
3. VGA IN
4. BNC (Composite) IN
5. BNC (Composite) OUT
6. Audio IN / OUT

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Remote Controller
REMOTE FUNCTION
q
w
e
t
r
y
u
i
1. Power
2. Picture
3. Freeze
4. Up
5. Le
6. Menu
7. Right
8. Down
9. Mute
10. Input
11. VGA Input Select
12. YPbPr Input Select - N / A
13. HDMI Input Select
14. AV Input Select
15. S-Video Input Select - N / A
16. DVI Input Select - N / A
o
a
d
s
f
g
h
j
Display image, sound and custom sengs can be adjusted in OSD (On Screen Display) menu by remote controller.
To adjust monitor seng value :
1. Press the 'MENU' buon to enter the OSD menu
2. Press the 'INPUT' buon to select input source
3. Press the 'FREEZE' buon to freeze current display image On / O - only available on the remote controller
4. Press the ▲ / ▼ buons to select the desired sub-menu. The selected submenu will be highlighted
5. Press the 'MENU' buon to enter the sub-menu for adjusng items
6. Change the value you wish to adjust by using the ◄ / ► buons
7. Press the 'MENU' buon to conrm / exit for saving adjustment value on sub-menu
8. Without entering OSD MENU, press ◄ / ► buons to adjust the audio volume
9. Without entering OSD MENU, press HDMI, AV & VGA buons to select desired input source
10. Press the 'MUTE' buon to on / o audio - audio only works with VGA / AV input

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All picture, sound sengs and setup can be adjusted in OSD (On Screen Display) menu.
To adjust the OSD screen:
1. Press the MENU buon to enter the OSD MENU
2. Press the ◄ / ► buons to select the desired main-MENU. The selected main -MENU is highlighted
3. Press the SOURCE buon to select the desired sub-MENU. The selected sub-MENU is highlighted
4. Change the value you wish to adjust by using the ◄ / ► buons
5. Press the MENU buon to conrm the adjustment on sub-menu
6. Press the MENU buon to exit the sub-MENU and go back to the main-MENU
7. Press the MENU buon to exit the OSD MENU
CONTROL AND FUNCTION
q w e r ty
1. Source
Select an input source
2. Le & Right ◄(VOL) ►
Change the value on selected menu
3. Menu
Enter or exit the OSD / Select a menu on OSD
4. Power
Monitor power on / o
On Monitor, Button Control
Monitor Button Function
5. LED Indicator
Green color: monitor on
Red color : monitor o
6. IR Receiver

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CONTROL AND FUNCTION
Volume
Detect Source Signal Message
Select Input Source
Press◄ / ► buons to adjust volume on monitor
Press◄ / ► buons to adjust volume on remote controller
Press 'SOURCE' buon on monitor or 'INPUT' buon on remote controller
Press 'SOURCE' buon to change input source and then press ► buon to select input source on monitor
Press '▲ / ▼' buon to change input source and then press 'INPUT' buon to select input source on remote controller
22
AV1
AV2
VGA
HDMI
If you connect any input source, monitor will display current input source resoluon and frequency.

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CONTROL AND FUNCTION
Picture
▲/▼ MOVE ◄/►SELECT(ADJUST) MENU RETURN
1) Only available in Composite ( video ) input
BRIGHTNESS
USER
16 : 9 1) 2) 3)
WARM
CONTRAST
TINT1)
DYNAMIC
4 : 3 1) 2) 3)
NORMAL
COLOR
STANDARD
ASPECT RATIO
Adjust the brightness
Apply user selected values - brightness, contrast, color and hue
Set the image size to 16 : 9
Give the white color a reddish tint
Adjust the Intensity
Adjust the tint
Provide enhanced contrast and sharpness
Set the image size to 4 : 3
Give the white color a neutral tint
Adjust the color saturation
Provide standard contrast and sharpness
Adjust the video format
0 ~100
0 ~100
0 ~100
0 ~ 100
See table below
SHARPNESS
MILD
AUTO 2) 3)
Just Scan3)
ZOOM 2 2) 3)
ZOOM 1 2) 3)
COOL
USER1)
PICTURE MODE
COLOR TEMP
Adjust the sharpness
Reduce contrast and sharpness
Adjust the image size based on input resolution
Display the image without adjustment of input source
Zoom the image size as factory preset zoom level 2
Zoom the image size as factory preset zoom level 1
Give the white color a blue-ish tint
Set custom color temperature
Adjust the image color setting
Adjust the color setting
0 ~100
See table below
See table below
FUNCTION
PICTURE MODE
ASPECT RATIO
COLOR TEMP.
VALUE
1) VGA-input support
1) To set custom color temperature (R,G,B values), select "USER" to set color temperature. Keep pushing 'Down' buon on the monitor or the
remote controller, then you will see Red, Green and Blue opon
2) AV-input support
3) HDMI-input support
PICTURE
Contrast
Brightness
Tint
Color
Sharpness
Color Tempera..
Aspect Ratio
Picture Mode
Red
Green
Blue
Normal
16:9
Standard
50
50
50
50
50
50
50
50

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CONTROL AND FUNCTION
Sound
BASS
TREBLE
SOUND MODE
AUTO VOLUME1)
Adjust the bass level
Adjust the treble level
Select one of the presets
Set the automatic volume control
0 ~100
0 ~100
USER / SPORTS / MOVIE / MUSIC / STANDARD
ON / OFF
BALANCE Adjust the balance -50 ~+50
FUNCTION VALUE
SOUND
Treble
Bass
Balance
Sound Mode
Auto Volume
0
Standard
Off
50
50
1) Available in Composite ( video ) / HDMI input
▲/▼ MOVE ◄/►SELECT(ADJUST) MENU RETURN

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CONTROL AND FUNCTION
Function
NOISE REDUCTION1)
AUTO ADJUST1)
Reduce noise of the display image
Fit the image size automatically
LOW / MIDDLE / HIGH / DEFAULT / OFF
PREVENT BURN-IN Set periodic image retention ON / OFF
FUNCTION VALUE
1) Only available in VGA input
▲/▼ MOVE ◄/►SELECT(ADJUST) MENU RETURN
FUNCTION
Noise Reduction
Auto Adjust
Prevent Burn-in On
Middle

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CONTROL AND FUNCTION
OSD
▲/▼ MOVE ◄/►SELECT(ADJUST) MENU RETURN
OSD LANGUAGE
OSD DURATION
RESTORE DEFAULT
Set the language of the OSD menu
Set the OSD display time
Reset the monitor settings to the factory default
English, German, French
Spanish, Italian
Off / 5-10-15-30-45-60 sec
BLUE SCREEN Set the standby mode screen as blue or black (default) color ON / OFF
FUNCTION VALUE
SYSTEM
OSD Language
OSD Duration
Blue Screen
Restore Default
English
10Sec
On

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MOUNTING GUIDE
Wall Mounting (Optional)
VZ-RTN monitors are suitable for VESA wall mount (not included).
1. VZ-19RTN / VZ-17RTN : VESA WALL MOUNT 75mm x 75m
Aenon!
VZ-17RTN / VZ-19RTN : You must use 4 * M4 x L10 screws to assemble this monitor and the wall mount
bracket.
Mounng Safety !
At least two people are recommended to safely install the mount.
WARNING !
If user uses screws longer than M4 x L10 mm, it may cause damage to the unit.
Please use bolt of correct size and length as instructed.
M4 x L10 screws

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SPECIFICATION
LCD
INTERFACE
Panel Type
Active Display Area
Aspect Ratio
Frequency
Color Temperature
Speaker
Operating Temperature
Operating Humidity
Weight
Safety & EMC Certification
Electrical Ratings
Power Consumption
Accessories
Resolution
Case Type
Pixel Pitch
Brightness
Contrast Ratio
Display Color
Viewing Angle
Response Time
Black Plastic
250 cd/m²
1000 : 1(Typ.)
R/L : 85°/ 85° U/D : 80°/ 80°
300 cd/m²
700 : 1(Typ.)
R/L : 85°/ 85° U/D : 75 / 75°
5 : 4
12V DC, 3A (AC 100-240V, 50/60Hz)
HDMI (High Definition Multimedia Interface)
30-80KHz(H) / 50-75Hz(V)
14°F ~ 122°F / -10°C ~ 50°C
VGA (RGB-PC), PC Stereo In / Out
16.7 Million Colors
Warm / Normal / Cool / User
CE / FCC / RoHS
VIDEO (2ch input 1.0Vp-p, 75Ω terminated, 1ch loop-through out)
20 ~ 70% RH
HDMI cable, Power Supply & Cable, User’s Manual, Remote controller
5 ms
Model No. VZ-19RTNVZ-17RTN
Size & Type 19" 17"
19'' LED Backlit Monitor17'' LED Backlit Monitor
0.294 (H) x 0.294(V) mm0.264 (H) x 0.264(V) mm
1280 (H) x 1024 (V)
376.32 (H) x 301.06 (V) mm
2 x 2.5W
337.920 (H) x 270.336 (V) mm
2 x 1.5W
Net : 6.17 lb / 2.8 kgNet : 6.10 lb / 2.77 kg
Gross : 7.27 lb / 3.3 kgGross : 7.20 lb / 3.27 kg
≤ 23 W ≤ 20 W

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At start
We recommend that you test with dierent input sources when you have trouble with
the current input source. If symptom persists, follow the instrucons below. Aer
following the instrucons below, please contact us at 1-888-99-VIEWZ.
TROUBLESHOOTING GUIDE
- Check the following before calling for service.
- If the same problems connue aer checking, contact the reseller you purchased the monitor from.
No image or
Noise on the screen
Incorrect display or
Half display
Flickering and
shadow image
LED is ickering
or no image
The audio funcon is
not working
- Make sure the cable is correctly plugged into the outlet
- Make sure the power cable is correctly plugged into the monitor
- Make sure the cable is correctly connected between monitor & source
- Check brightness and see if brightness is set to 'Ø'
- Check video source
- Check your video source
- Reset video source : connecon, cable replacement, seng & more
- Check your input source setting for resolution and phase (Hz)
- Check the interface cable connecon and make sure it's plugged in correctly
- Check the input source
- Check the volume and make sure MUTE is not on
- Check HDMI / Audio port cable connection

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Cases of
Non-Warranty
Coverage
TERMS OF WARRANTY / RMA
- The warranty period for this monitor is 3 years. The warranty will be voided for the scenarios listed below.
- You can also download the manual and informaon of VIEWZ web site: VIEWZUSA.COM
* Above informaon can be changed without nocaon - please check our website or
contact ViewZ representave for latest RMA service policy.
Accident, Abuse, Misuse, Neglect, Fire, Water/liquids, Lightning or any act of nature
When power feed to the monitor exceeds capacity and causes damage
Damaged by dropping, throwing and hing the monitor
Failure caused by users attempt to modify the product
Damaged by using third party power cable, unstable power input and electric shock
Failure by limited life of parts such as LED Lamps and any other consumables
* When shipping the monitor for RMA, make sure to pack safely to ensure the monitor is
not damaged during shipping.

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NOTE