Viking electronicselectronics K-1200/ewp User manual

PRODUCT MANUAL

Designed, Manufactured and Supported in the USA

SECURITY & COMMUNICATION SOLUTIONS

Features

The K-1200 Entry Phone is a two-way, handsfree

telephone with 12 buttons for calling individual

residences in an apartment building. The rugged

stainless steel faceplate has a printed directory

housed in a waterproof, scratch-resistant lens.

Each button is beside the tenants name in the

directory so there are no confusing codes to deal

with. Calling a particular tenant is as easy as

pressing a single button. The K-1200 has a built in

speed dialer that can handle up to 12 primary

phone numbers, each with 22 digits. If there is no

answer at the first number, a second number can

be called automatically. Once the tenant answers

their phone, a single touch tone command can

activate the door strike relay. For “no phone line”

applications, the K-1200 is compatible with the C-

3000 no CO (phone line) controller.

The K-1200-EWP shares all of the features of the

K-1200 in addition to Enhanced Weather

Protection (EWP) for outdoor installations where

the unit is exposed to precipitation or

condensation. EWP products feature foam rubber

gaskets and boots, sealed connections, gel-filled

• Vandal Resistant Features: 14 gauge louvered 316

stainless steel faceplate with permanent laser etched

graphics, heavy duty metal keypad and T-10 Torx

Security mounting screws.

• Weather Resistant Features: Marine grade 316

stainless steel faceplate and screws. Internally sealed

keypad. Mylar speaker. Self-draining mic mount.

Faceplate, keypad, mic and speaker gaskets.

• K-1200-EWP is designed to meet IP66 Ingress

Protection Rating (see DOD# 859 for more info)

• Operates on 12 to 24 volts AC/DC

• 12 speed dial buttons (22 digits each)

• 12 alternate number positions (22 digits each)

• One button operation (no call button)

• Hang up on CPC, busy, silence, time-out or dial tone

• Touch tone restriction from microphone

• Integral relays for camera control and door strike

• Works with C-1000B for increased security

• Works with C-3000 for “No CO” (phone line) operation

• 50 keyless entry codes

• See model K-1205 for integral camera

• Postal lock input

• Optional VE-5x10 surface mount box (DOD# 424)

• Small apartment buildings

• Professional buildings

• Gated communities

Power: 12 to 24 Volts AC or DC, 12VDC adapter provided

Note: To assure operation during a power outage, a UPS

should be used.

Dimensions: 127mm x 254mm x 63.5mm (5" x 10" x 2.5")

Shipping weight: 2.2 kg (4.8 lbs.)

Standard K-1200 Environment: -34° C to 65° C (-30° F

to 150° F) with 5% to 95% non-condensing humidity

K-1200-EWP Environment: -34° C to 65° C (-30° F to

150° F) with up to 100% condensing humidity

Relay Contact Rating:

Door Strike: 5A @ 30VDC/250VAC maximum

Camera: 0.5A @ 125 VAC, 1.0A @ 30VDC

Connections: (8) gel-filled butt connectors (3M Scotchlok

UR2)

K-1200/EWP

Multi-Button

Handsfree Entry Phone

February 9, 2016

Applications

Specifications

www.vikingelectronics.com

Information: (715) 386-8861

VIKING

butt connectors, as well as urethane or thermal

plastic potted circuit boards with internally sealed,

field-adjustable trim pots and DIP switches for easy

on-site programming.

(shown in optional

VE-5x10-SS, not included)

12 Button Apartment Entry Phone with

Built-In Door Strike Relay

Installation

IMPORTANT: Electronic devices are susceptible to lightning and power station electrical surges from both the AC

outlet and the telephone line. It is recommended that a surge protector be installed to protect against such surges.

A. Mounting

The K-1200 is designed to be installed in a sheltered location, and is not meant to be used outdoors. For outdoor

applications use the K-1200-EWP. The K-1200 can either be installed as a flush mount unit using the included

rough in box, or as a surface mount unit using an optional VE-5x10. The rough in box uses the inner set of four

holes on the face plate while the VE-5x10 uses the outside set of holes. A set of dummy screws and nuts are

provided to fill the unused mounting holes.

VIKING ©

Optional VE-5x10 Surface Mount

Box (not included), see DOD# 424

10.0"

9.5"

4.50"

2.596"

5.00"

8.65"

0.425"

0.952"

Front View

of the K-1200

9.12"

2.5"

4.5"

Zinc-Plated Steel

Rough-In Box

(included)

Side View

of the K-1200

(8) #6-32 x 1/2" Stainless

Steel, 5/64" T-10 Torx

Security Screws

(included)

14 Gauge Marine

Grade 316 Stainless

Steel Faceplate

10.14"

3.69"

5.22"

- OR -

B. Changing the Directory

To install a directory, remove the four screws that

mount the directory lens to the front of the K-1200

using the included Allen wrench. Insert a paper

directory behind the lens and secure the two back onto

the front panel being careful to align the names with the

front panel graphics. For your convenience, the back

of this document has pre-printed directory forms.

Note: To print directory forms for the K-1200, go to

www.vikingelectronics.com and enter “930” in the DOD

field at the top of the page for a direct link to the PDF.

Paper Directory

Directory

Lens

C. Wiring

The K-1200 can be powered from any source

supplying 12 to 24 volts, AC or DC. A 12 volt DC

adapter is supplied with the product. When using the

included adapter, the plug on the adapter cord will have

to be removed. The power connections to the K-1200

(black wires) are not polarity sensitive.

There are also 8 more wires connected to the K-1200

controller board. Two wires are for the incoming phone

line, three are from the high current door strike relay

and the last three are from the camera relay. Gel filled

butt connectors are provided for easier connection to

building wiring. The table at the right describes each

wire’s function.

Color Function

Black Power In

Green Phone Line In

Red Phone Line In

Brown Door Strike Relay common

Orange Door Strike Relay NC

Yellow Door Strike Relay NO

Blue Camera Relay common

Violet Camera Relay NC

White Camera Relay NO

Blue (COM)

Violet (NC)

White (NO)

Camera

Controller

(not included)

Rear View

of the K-1200

Green

Red

** Gel-Filled Butt

Connectors (included)

Black

* Ferrite Core

(included)

K-1200

260878-1

VIKING

Model:

P/N:

S/N: XXXXXX

VikingElectronics, Inc. (715)386-8861

1531Industrial St., Hudson, WI 54016

DEV:

Q171360

100 W 0.5W

100W 0.5W

CO Line

120V AC

Applications

Important: To operate the K-1200 during a power failure, a UPS should be installed.

A. Connecting a Doorstrike to the K-1200 Internal Relay

The K-1200 provides a dry contact output that can be used for operation of a door strike. To use this feature, the

Door Strike Code and Door Strike Time must be set in programming. In this mode, when the Door Strike Code is

detected, the K-1200 will energize the relay for the period of time selected in the Door Strike Time (see

Programming section E, G and H).

If a Postal Lock is required, connect the normally open contacts of the lock to the two white wires coming from the

two pin connector on the lower portion of the control board. When the postal lock is momentarily actuated, the

door strike will energize for the programmed Door Strike Time.

* Note: To prevent unwanted radio interference, route the connecting wires through the included ferrite core.

** Note: The gel-filled (water-tight) butt connectors are designed for insulation displacement on 19-26 gauge wire

with a maximum insulation of 0.082 inches. Cut off stripped ends prior to terminating.

Rear View

of the K-1200

CO Line

Yellow (N.O.)

Brown (COM)

Green

Red

** Gel-Filled Butt Connectors (included)

Black

* Ferrite Core

(included)

White

Postal Lock

Switch (N.O.)

Orange (N.C.)

K-1200

260878-1

VIKING

Model:

P/N:

S/N: XXXXXX

VikingElectronics, Inc. (715)386-8861

1531Industrial St., Hudson, WI 54016

DEV:

Q171360

100 W 0.5W

100W 0.5W

120V AC

Doorstrike / Magnetic Lock

120V AC

B. Connecting Camera Control to the K-1200 Internal Relay

Another internal relay in the K-1200 can be used to trigger a camera controller. When the K-1200 makes a call,

it will energize the relay and hold it on until the call is done.

* Note: To prevent unwanted radio interference, route the connecting wires through the included ferrite core.

** Note: The gel-filled (water-tight) butt connectors are designed for insulation displacement on 19-26 gauge wire

with a maximum insulation of 0.082 inches. Cut off stripped ends prior to terminating.

C. Using the K-1200 with a C-1000B

In some instances it may be a concern that the Door Strike relay is outside the door. In this situation, a second

controller such as a C-1000B can be used. Be sure to disable the door strike code for the K-1200 (see

Programming section H).

Notes: 1. The C-1000B must be in the “Analog Station Mode” (refer to the C-1000B Product Manual).

2. The K-1200 keyless entry codes can not be used in this application.

3. The K-1200 will hang up during doorstrike activation.

DOOR ENTRY / CCTV VIDEO

CONTROLLER

VIKING©MODEL C-1000B

PWR 13.8 VAC

DOOR

STRIKE 1

DOOR

STRIKE 2

DOORBOX 2

DOORBOX

PWR OUTPUT

DOORBOX 1

123456789

10 11 12 13 14 15 16 17 18 19

EARTH

GND

PHONE LINE

INPUT

LINE OUT

TO PHONES

KEYLESS CONTACT

CLOSURE INPUT

VIKING

ELECTRONICS

HUDSON, WI 54016

EARTH

GND C.O. LINE

INPUT OUT TO

PHONES KEYLESS

C.C. INPUT DOOR

BOX 1 DOORBOX

13VAC PWR DOOR

BOX 2 N.O. COM N.C.

DOOR STRIKE 1

SIG GND

VIDEO 1 IN SIG GND

VIDEO 2 IN SIG GND

VIDEO OUT

N.O. COM N.C.

DOOR STRIKE 2

TALK BATTERY

OFF ON

LED1 C

LED2 C

LED3

1 2 3

COM N.O. N.C. - - - - AUX.

CONTACT

OUTPUT

13.8V AC

Adapter

(included)

Talk Battery Switch

OFF ON

CO line or Analog

PABX/KSU Station

Earth

Ground

5A@30V DC/

250V AC maximum

Red

Green

1 2 3

DIP Switches

Model K-1200, shown in optional

VE-5x10-SS Stainless Steel

Surface Mount Box (not included)

OFF

Model C-1000B

(not included)

Doorstrike / Magnetic Lock

120V AC

D. Using the K-1200 with a C-3000

For a “No CO” installation, a Viking C-3000 No CO controller can be used with the K-1200. Note, the K-1200 will

need to be programmed on a separate CO line or use the Viking DLE-200B. The door strike can be controlled by

the K-1200 or the internal relay on the C-3000, just be sure to disable the door strike feature in the other unit. The

keyless entry feature of the C-3000 can not be used. If not using keyless entry codes, use the C-3000 to control

the doorstrike. If using keyless entry codes (up to 50), use the K-1200 to control the doorstrike. The K-1200 speed

dial position should be programmed with the C-3000 line selection command “1” to “12”. (Refer to the C-3000

Technical Practice for more details, DOD# 162).

Model K-1200

shown in optional VE-5x10-SS Stainless

Steel Surface Mount Box (not included)

120V AC

VIKING

MODEL C-3000

VIKING

ELECTRONICS

HUDSON, WI 54016

12 UNIT APARTMENT

ENTRY CONTROLLER MODULE

POWER

13.8 VAC

3456712

DOOR

STRIKE

DOOR

STRIKE

DIP

SWITCH

1 2 3 RJ21X

12 APARTMENT LINES IN/OUT

ENTRY

PHONE 1

MULTI-MODULE

INTERCONNECTS

POSTAL

LOCK

INPUT

ENTRY

PHONE 2 OUT IN

PWR

USE

PROGRAM PHONE

Red

Green

Model C-3000

(not included)

120V AC

Model K-1200

shown in optional VE-5x10-SS Stainless

Steel Surface Mount Box (not included)

Notes: 1. In this application, the C-3000 keyless entry feature is not available. Use the keyless entry

feature of the K-1200 and wire both door strike relays in parallel.

2. The K-1200 will hang up during the doorstrike activation.

Programming

1. Accessing the Programming Mode with the Security Code

Step 1 Move DIP switch 1 to the ON position (sets unit to answer incoming calls).

Step 2 From a touch tone phone, call the line attached to the K-1200.

Step 3

When the K-1200 answers, listen for the beep(s) and then enter a “#“ followed by the 6-digit security

code (factory set to 845464). A double beep should be heard indicating you have entered the

programming mode.

A. Accessing the Programming Mode

2. Accessing the Programming Mode without the Security Code

Step 1 Move DIP switch 1 to the ON position (sets unit to answer incoming calls).

Step 2 Move DIP switch 4 to the ON position (incoming calls enter programming without security code, see

section B).

Step 3 From a touch tone phone call the line attached to the K-1200.

Step 4 When the K-1200 answers, a double beep should be heard indicating you have entered the

programming mode.

Step 5 When finished programming, move DIP switch 4 back to the OFF position.

This six digit number can be used to access the programming mode. The security code has been factory set to

845464 (V-I-K-I-N-G). It is recommended that you change the security code to a personal 6 digit number. To

change the security code, access programming (see Programming section A). Enter six digits 0-9 followed by

#47. If you have forgotten your security code, follow the steps in Programming section A, 2. Accessing the

Programming Mode Without the Security Code). Note: The security code must be six digits in length and can

NOT contain a

or #.

B. Security Code (memory location #47)

3. Forced Answer to Enter Programming

If the ring signal produced by the central office is non-standard or of low amplitude, the K-1200 might not

detect ring and answer the line, which would prevent the user from entering programming. If this happens,

check to see that DIP switch 1 is ON so the unit is set to answer incoming calls. Then turn DIP switch 4 ON

to allow accessing programming without the security code. Call the line attached to the K-1200. With the phone

ringing, press the “0” button on the K-1200 keypad. The K-1200 should answer the line and you should hear

two beeps indicating that you are in the programming mode. To leave programming, just hang up, or enter

“##7” to disconnect the line immediately. Be sure to turn DIP switch 4 OFF when through with programming.

The access code comes into play when Tenant Initiated Entry is enabled (see Operation). It is a 1 to 6 digit code

making it possible for tenants to allow a visitor to enter in the special case where the tenant calls the K-1200 and

converses with the visitor rather than the visitor starting the entry process by pressing a directory button. The

access code has been factory set to 123456. It is recommended that you change the access code to a personal

1-6 digit number. To change the access code, enter programming (see Programming section A). Enter 1-6 digits

followed by #48. To disable the access code, enter just #48 without any preceding digits. Note that disabling the

access code removes a level of security (see O. Tenant Initiated Entry). Also note that an access code is

required only if Tenant Initiated Entry is allowed (see Programming section O).

C. Access Code (memory location #48)

The K-1200 can be programmed with up to 50 keyless entry codes. This feature allows a visitor to let themselves

in by entering a preprogrammed code on the K-1200 keypad. Each keyless code can contain from 1 to 6 digits

and is programmed by entering the digits into any of the locations #50 to #99. To clear a location enter “#” followed

by the position number without any preceding number. The “Q” and “#” keys can also be used in the keyless codes

by substituting “#20” and “#21” (respectively) when programming a keyless position.

D. Keyless Entry Codes

E. Quick Programming Features

A one or two digit door strike code can be entered by

programming position #41. When in programming, enter

the one or two digit code followed by “#41”. Note: “Q”

and “#” can be entered as valid characters of the door

strike code by substituting “#20” and #21” (respectively)

when programming the door strike code (see section D).

To disable the door strike relay, enter “#41” without any

preceding numbers. Examples of door strike code entries

are shown to the right.

H. Door Strike Code

Description Enter Digits + Location

Speed dial numbers ................................................................................................................. 0-46 digits** + #01 -#12

Door strike time in sec (factory 05, 00 =.5 sec)*........................................................................ 2 digits + #40

Door strike code (factory 6, no digits disables) ......................................................................... 1-2 digits + #41

Maximum call time in min (factory 3, 0 = .5 min, no digits disables)* ...................................... 1 digit + #42

Maximum ring time in sec (factory 20, 00 disables)* ............................................................... 2 digits + #43

Silence Time Out in sec (factory 10, 00 disables)* ................................................................. 2 digits + #44

Talk/listen delay time in .1 sec (factory 2)* .............................................................................. 1 digit + #45

Security code (factory 845464)* ............................................................................................... 6 digits + #47

Access code (factory set to 123456)* ....................................................................................... 1-6 digits + #48

Keyless entry codes .................................................................................................................. 1-6 digits + #50 - #99

Dial a (Q) .................................................................................................................................. #20

Dial a (#) ................................................................................................................................... #21

Add a 4 second pause ............................................................................................................. #22

Add a 1 second pause ............................................................................................................. #23

Second phone number selector ............................................................................................... #24

Normal dialing speed (factory setting) ..................................................................................... #30

Fast dialing speed ..................................................................................................................... #31

Hang up on dial tone enable (factory setting) .......................................................................... #32

Hang up on dial tone disable ................................................................................................... #33

Disable tenant initiated entry (factory setting) ........................................................................... #37

Enable tenant initiated entry ..................................................................................................... #38

Reset all programming to factory default settings ................................................................... ###

Hang up from programming ..................................................................................................... ##7

* Cannot contain “Q“ or “#“ (see #20 and #21) ** 45 digits maximum if two numbers are programmed in one memory location

Notes: 1. A single or double beep indicates a valid entry, three beeps indicate an error.

2. “Q“ or “#“, pauses or second phone number selector occupy one digit of memory.

The K-1200 is programmed through the incoming phone line. The programming commands are structured so that they do not

interfere with the commands of a C-1000B controller.

The K-1200 Entry Controller can be programmed with up to twelve 46 digit numbers. Each number can also be programmed with

special features such as pauses, and the Touch Tones “Q” and “#”. Each of the special characters count as a single digit. Each of

the speed dial positions #01 to #12 pertain to the corresponding button on the front of the K-1200. The button “0” uses position #10,

the “Q” uses position #11 and the “#” uses position #12. To program a speed dial position, enter programming (see section A) then

enter the desired number followed by the selected position. To clear a position, only enter a “#“ followed by the position number with

out any preceding number.

The K-1200 also has the capability to dial a second phone number if there is no answer or busy at the first number. This can be used

if the tenant wants the visitor to call their cell phone if they are not at home. To program a second number, be sure that position #43

is programmed with the desired maximum ring time, then enter the first number to be dialed, followed by “#24”. A single beep should

be heard. Next enter the second number to be dialed followed by “#“ plus the memory location. The total number of digits cannot

exceed 46 for each position (45 digits if two numbers are programmed). The following are examples of speed dial number entries:

F. Speed Dial Numbers

To Program the K-1200 to... Step 1 (see section A) Step 2 - Enter Digits

...store 555-1234 at the first button position Enter programming 5551234#01

...store a 9, a 1 second pause, then 333-4444 in the seventh button position Enter programming 9#233334444#07

...store a 23Q# in the eight position Enter programming 23#20#21#08

...store a first number of 22 and a second number of 33 in the “#“

button position Enter programming 22#24 (beep) 33#12

The actual time the door strike relay is energized is controlled by location #40. The time can be set from 00 to 99 seconds, (an entry

of “00” gives 0.5 seconds). In order to use this feature, be sure the relay door strike code is set (see section H).

G. Door Strike Time

In some installations, it maybe desirable to limit the length of the call to the tenant. This can be done by programming position #42.

The maximum call time can be set from 1 minute to 9 minutes by entering the appropriate number in position #42. A “0” will yield

a 30 second time. To disable the call timer enter “#42” without any preceding digit.

I. Maximum Call Time

To Program the

Door Strike Code to...

Step 1

(see section A)

Step 2

Enter Digits

“99” Enter programming 99#41

“3” Enter programming 3#41

“QQ”Enter programming #20#20#41

“#1” Enter programming #211#41

“Q”Enter programming #20#41

When a visitor is at the K-1200, they just need to find the name of the tenant they want to visit on the directory and press the associated

button. The K-1200 will then seize the phone line and speed dial the number programmed for that name. When the tenant answers the

call, they can let the visitor in by entering the Door Strike Code on their telephone keypad. The tenant can converse with the visitor for

up to 10 seconds after the Door Strike Code is dialed (to verify the visitor has been granted entry). The K-1200 is able to determine if the

door strike command is coming from the apartment or the caller, to prevent entry using a hand held touch tone dialer. If the tenant chooses

not to let the visitor in, they can simply hang up the phone. The K-1200 will drop the line when busy, reorder, CPC signals are detected,

when programmable maximum call time out, silence time out, maximum ring timers expire or 10 seconds after a door strike activation.

Only the buttons that have a programmed phone number are active (except “#” when used for keyless entry). After a button is

pressed, and the call is initiated, it can be canceled by momentarily pressing any button on the panel. 7

This timer sets the maximum amount of time the K-1200 will look for the call to be answered. If this timer expires and the tenant has

not answered, the call will be terminated or the K-1200 will dial a second phone number (if programmed). The factory setting is 20

seconds, and to disable this feature, enter “00” into position 43.

J. Maximum Ring Time

This time out is started once the call has been connected and is reset every time audio is detected on the phone line. If it expires,

the call will be terminated. This is useful on systems that are silent when the tenant hangs up to assure the K-1200 disconnects. It

is factory set to 10 seconds and can be disabled by entering “00” in position 44.

K. Silence Time Out

This time represents the amount of time the K-1200 will delay before switching back to the microphone mode after it was in the

speaker mode (VOX switching time). It is in 100 msec increments and stored in position 45.

L. Talk/Listen Delay

On some phone lines, a faster rate of dialing is allowed. The dialing speed of the K-1200 can be altered to take advantage of this

faster rate. The normal dialing speed is 5 digits per second and is selected by entering “#30” (factory setting) while in programming.

To increase the speed to 10 digits per second, enter “#31”. If the faster rate is selected, be sure to test each number to assure proper

operation.

M. Dialing Speed

The K-1200 is factory set to hang up if continuous audio is detected after dialing. In most situations this would happen if the tenant

hung up and the service that the K-1200 is connected to provides a dial tone following the hang up. In some instances due to noisy

lines or loud background noise, the call may be terminated before the tenant hangs up. If this occurs, enter “#33” when in

programming. This will disable return to dial tone feature and stop the K-1200 from hanging up prematurely. To enable this feature

enter “#32” when in programming.

N. Hang Up on Return to Dial Tone

See Operation for a functional description of this feature. Tenant Initiated Entry is disabled by default. To enable it, enter programming

(see Programming section A). Enter #38. Also, DIP switch 1 must be turned ON and left in this position to enable the K-1200 to

answer incoming calls. To disable Tenant Initiated Entry, enter #37.

Security considerations with Tenant Initiated Entry: The K-1200 door entry system is designed with security in mind, which is

the reason an access code is recommended in cases where Tenant Initiated Entry is allowed. To understand the need for an access

code, consider the following example. A person walks up to the entry and pushes one of the directory buttons on the K-1200. The

unit looks up the number associated with that directory position and dials it. The phone inside the tenant’s apartment rings, and is

answered by someone who happens to be a guest in the tenant’s apartment. The guest notices that the tenant’s phone is displaying

the caller ID of the number that just called, which is the number of the K-1200. They jot the number down. The guest can now call

the K-1200 at a later time, if DIP switch 1 is on, Tenant Initiated Entry is allowed, the access code is disabled, and they know the

door strike code, they can let themselves into the building. Note that by default, Tenant Initiated Entry is not allowed, but if this

feature is allowed, it is important to program an access code (see C. Access Code (memory location #48).

O. Tenant Initiated Entry

To clear all speed dial positions and set all modes back to factory setting, enter “###“ while in programming. Caution, all previous

programming will be lost. Normally when the K-1200 is in the programming mode, it will hang up the line if no commands are detected

for 20 seconds. To hang up immediately, enter “##7”.

P. Special Commands

Two POTs are provided to increase or decrease speaker volume and microphone sensitivity. In certain noisy locations the microphone

sensitivity may need to be decreased as shown below. Caution: Setting the microphone gain too high may cause distorted audio,

prevent the distant party from breaking over and inhibit second number redialing.

Q. DIP Switch Programming / Speaker and Microphone Adjustments

Microphone

Sensitivity POT

OFF

1 2 3 4

Speaker

Volume POT

123

Turn POTS clockwise to increase

(as viewed from the back of the board).

Switch Position Description

1 ON Incoming calls answered (factory setting)

1 OFF Incoming calls not answered

2 & 3 ON Audio Detection normal (factory setting)

2 & 3 OFF Audio Detection more sensitive

4ON

Learn Mode - Any incoming calls are

automatically entered into the

programming mode, no security code

required. Use this option if you have

forgotten your security code.

4 OFF Normal operation mode (factory setting)

Note: On some phone lines, busy and ring back tones may be very soft. In these installations, set DIP switches 2 and 3 to OFF.

Operation

Printed in the U.S.A.

DOD# 182

ZF302600 Rev F

Due to the dynamic nature of the product design, the information contained in this document is subject to change without notice. Viking Electronics, and its affiliates

and/or subsidiaries assume no responsibility for errors and omissions contained in this information. Revisions of this document or new editions of it may be issued

to incorporate such changes.

If a second number is programmed for the selected tenant, and there is no answer or busy after dialing the first number, the K-1200 will

hang up, pause, seize the line, and then dial this second number. In this manner the call can be routed to a cell phone if the tenant is not

at home. The tenant can still let the visitor in using the Door Strike Code.

It is also possible to talk to a visitor before they press a directory button, and to let them in if Tenant Initiated Entry has been enabled.

Make sure DIP switch 1 is on (Auto Answer, see section Q), and then call the number of the K-1200. The unit will answer and send a

single or double beep. After a single beep, if Tenant Initiated Entry is not enabled the tenant can converse with the visitor but is not able

to use the doorstrike code to let them in. If Tenant Initiated Entry is enabled, the tenant can enter the access code following the single

beep, hear two acknowledgement beeps, and then either let the visitor in using the doorstrike code or hang up to terminate the call. A

double beep after the unit answers indicates both that Tenant Initiated Entry is enabled and that the access code is disabled, so the user

can let the visitor in using the doorstrike code without having to enter the access code, or terminate the call by hanging up.

To use the keyless entry feature, momentarily press or press and hold the “#“ key on the K-1200 keypad. When momentarily pressed, 1

beep will be heard and if held for 2 seconds (or longer), 2 beeps will be heard. In either case, the K-1200 is then ready to accept the

keyless code. Continue by entering one of the previously programmed keyless codes. The K-1200 will pause a few seconds to make

sure there are no more keypad entries, and then actuates the Door Strike relay if valid. If an incorrect code is entered, the K-1200 will

beep 3 times and the user has to start over and enter a correct code.

If a Postal Lock is used, a momentary closure of the postal lock switch will energize the door strike for the programmed Door Strike Time.

Product Support: (715) 386-8666

IF YOU HAVE A PROBLEM WITH A VIKING PRODUCT, CONTACT: VIKING TECHNICAL SUPPORT AT (715) 386-8666

Our Technical Support Department is available for assistance Monday 8am - 4pm and Tuesday through Friday 8am - 5pm central time. So that we can give you better service, before you call please:

1. Know the model number, the serial number and what software version you have (see serial label).

2. Have your Technical Practice in front of you.

3. It is best if you are on site.

RETURNING PRODUCT FOR REPAIR

The following procedure is for equipment that needs repair:

1. Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (RA) number. The customer MUST have a complete description of the problem,

with all pertinent information regarding the defect, such as options set, conditions, symptoms, methods to duplicate problem, frequency of failure, etc.

2. Packing: Return equipment in original box or in proper packing so that damage will not occur while in transit. Static sensitive equipment such as a circuit board should be in an anti-static bag,

sandwiched between foam and individually boxed. All equipment should be wrapped to avoid packing material lodging in or sticking to the equipment. Include ALL parts of the equipment. C.O.D. or

freight collect shipments cannot be accepted. Ship cartons prepaid to: Viking Electronics, 1531 Industrial Street, Hudson, WI 54016

3. Return shipping address: Be sure to include your return shipping address inside the box. We cannot ship to a PO Box.

4. RA number on carton: In large printing, write the R.A. number on the outside of each carton being returned.

RETURNING PRODUCT FOR EXCHANGE

The following procedure is for equipment that has failed out-of-box (within 10 days of purchase):

1. Customer must contact Viking’s Technical Support at 715-386-8666 to determine possible causes for the problem. The customer MUST be able to step through recommended tests for diagnosis.

2. If the Technical Support Product Specialist determines that the equipment is defective based on the customer's input and troubleshooting, a Return Authorization (R.A.) number will be issued.

This number is valid for fourteen (14) calendar days from the date of issue.

3. After obtaining the R.A. number, return the approved equipment to your distributor, referencing the R.A. number. Your distributor will then replace the Viking product using the same R.A. number.

4. The distributor will NOT exchange this product without first obtaining the R.A. number from you. If you haven't followed the steps listed in 1, 2 and 3, be aware that you will have to

pay a restocking charge.

Warranty

If trouble is experienced with the K-1200/EWP, for repair or warranty information, please contact:

Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI 54016 (715) 386-8666

If the equipment is causing harm to the telephone network, the telephone company may request

that you disconnect the equipment until the problem is resolved.

Connection to Party Line Service is subject to State Tariffs. Contact the state public utility

commission, public service commission or corporation commission for information.

WHEN PROGRAMMING EMERGENCY NUMBERS AND (OR) MAKING TEST CALLS TO

EMERGENCY NUMBERS:

Remain on the line and briefly explain to the dispatcher the reason for the call. Perform such

activities in the off-peak hours, such as early morning or late evenings.

It is recommended that the customer install an AC surge arrester in the AC outlet to which this

device is connected. This is to avoid damaging the equipment caused by local lightning strikes

and other electrical surges.

PART 15 LIMITATIONS

This equipment has been tested and found to comply with the limits for a Class Adigital

device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide

reasonable protection against harmful interference when the equipment is operated in

a commercial environment. This equipment generates, uses, and can radiate radio

frequency energy and, if not installed and used in accordance with the instruction

manual, may cause harmful interference to radio communications. Operation of this

equipment in a residential area is likely to cause harmful interference in which case

the user will be required to correct the interference at his own expense.

FCC REQUIREMENTS

This equipment complies with Part 68 of the FCC rules and the requirements adopted by the ACTA.

On the side of this equipment is a label that contains, among other information, a product identifier in

the format US:AAAEQ##TXXXX. If requested, this number must be provided to the telephone

company.

The REN is used to determine the number of devices that may be connected to a telephone line.

Excessive REN's on a telephone line may result in the devices not ringing in response to an incoming

call. In most but not all areas, the sum of the REN's should not exceed five (5.0) To be certain of the

number of devices that may be connected to a line, as determined by the total REN's, contact the

local telephone company. For products approved after July 23, 2001, the REN for this product is part

of the product identifier that has the format US:AAAEQ##TXXXX. The digits represented by ## are

the REN without a decimal point (e.g., 03 is a REN of 0.3). For earlier products, the REN is separately

shown on the label.

The plug used to connect this equipment to the premises wiring and telephone network must comply

with the applicable FCC Part 68 rules and requirements adopted by the ACTA. If your home has

specially wired alarm equipment connected to the telephone line, ensure the installation of this K-

1200/EWP does not disable your alarm equipment. If you have questions about what will disable alarm

equipment, consult your telephone company or a qualified installer.

If the K-1200/EWP causes harm to the telephone network, the telephone company will notify you in

advance that temporary discontinuance of service may be required. But if advance notice isn't practical,

the telephone company will notify the customer as soon as possible. Also, you will be advised of your

right to file a complaint with the FCC if you believe it is necessary.

The telephone company may make changes in its facilities, equipment, operations, or procedures that

could affect the operation of the equipment. If this happens, the telephone company will provide

advance notice in order for you to make the necessary modifications to maintain uninterrupted service.

TWO YEAR LIMITED WARRANTY

Viking warrants its products to be free from defects in the workmanship or materials, under normal use and service, for a period of two years from the date of purchase from any authorized Viking

distributor. If at any time during the warranty period, the product is deemed defective or malfunctions, return the product to Viking Electronics, Inc., 1531 Industrial Street, Hudson, WI., 54016.

Customer must contact Viking's Technical Support Department at 715-386-8666 to obtain a Return Authorization (R.A.) number.

This warranty does not cover any damage to the product due to lightning, over voltage, under voltage, accident, misuse, abuse, negligence or any damage caused by use of the product by the

purchaser or others. This warranty does not cover non-EWP products that have been exposed to wet or corrosive environments. This warranty does not cover stainless steel surfaces that have not

been properly maintained.

NO OTHER WARRANTIES. VIKING MAKES NO WARRANTIES RELATING TO ITS PRODUCTS OTHER THAN AS DESCRIBED ABOVE AND DISCLAIMS ANY EXPRESS OR IMPLIED

WARRANTIES OR MERCHANTABILITY OR FITNESS FOR ANY PARTICULAR PURPOSE.

EXCLUSION OF CONSEQUENTIAL DAMAGES. VIKING SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE TO PURCHASER, OR ANY OTHER PARTY, FOR CONSEQUENTIAL,

INCIDENTAL, SPECIAL OR EXEMPLARY DAMAGES ARISING OUT OF OR RELATED TO THE SALE OR USE OF THE PRODUCT SOLD HEREUNDER.

EXCLUSIVE REMEDY AND LIMITATION OF LIABILITY. WHETHER IN AN ACTION BASED ON CONTRACT, TORT (INCLUDING NEGLIGENCE OR STRICT LIABILITY) OR ANY OTHER

LEGAL THEORY, ANY LIABILITY OF VIKING SHALL BE LIMITED TO REPAIR OR REPLACEMENT OF THE PRODUCT, OR AT VIKING'S OPTION, REFUND OF THE PURCHASE PRICE AS

THE EXCLUSIVE REMEDY AND ANY LIABILITY OF VIKING SHALL BE SO LIMITED.