VIOMI Alpha 3 User manual

VIOMI Alpha 3 User Manual
Please read this manual carefully before use and keep it properly.
This product shall be operated only in location at altitude below 2,000 meters.

CONTENTS
VIOMI Alpha 3 User Manual .............................................................................................................. 01
VIOMI Alpha 3 Bedienungsanleitung ............................................................................................ ..... 25
Manuel d’Utilisateur de VIOMI Alpha 3 ............................................................................................... 49
Инструкция по эксплуатации VIOMI Alpha 3 ........................................................................................ 73
VIOMI Alpha 3 Instrukcja Użytkowania .............................................................................................. 97
Manual de usuario de VIOMI Alpha 3 .................................................................................................... 121
Manual do usuário do VIOMI Alpha 3 ............................................................................................... 145
VIOMI Alpha 3 Manuale Utente ....................................................................................................... 169
VIOMI Alpha 3 Kullanım Kılavuzu ...................................................................................................... 193

1
Safety Information
1. Instructions for use
Please pay aention to the following basic safety precautions before
using the product:
• Read the user manual carefully and follow the instructions in the user
manual when using the product.
• Keep the user manual well for future reference.
• If you need to transfer the product to a third party, please aach the
user manual along with the product.
• Any operation not in conformity to the instructions in the user
manual may result in serious personal injury or damage to the product
itself.
Warning: Instructions against incorrect product use that may
lead to death or serious injury.
Caution: Instructions against incorrect product use that may lead
to minor injury or product damage.
This product should not be disposed of with normal waste. It must
be recycled.
2. Safety precautions
• This product can only use the cleaning station and baeries that are
provided with this product. Failure to do so may result in damage to the
product, electrical shock, or fire caused by high voltage.
• Do not use this product if the product and accessories of this
product are found to be damaged. Contact our aer-sales service
department. Except for the service technicians designated or
authorized by our company, no one may disassemble, repair or modify
this product.
• Unplug the product before maintenance.
• Do not touch the power plug or the product when your hands are
wet, as this may result in electrical shock.
• If the power cord is damaged, it must be replaced by the manufacturer,
its service department or a similar professional to avoid danger.
• To prevent the product from falling accidentally, do not use this
product in a suspended place without a protective fence, which may
result in personal injury.
• The user shall not replace the baeries privately.
• Prevent clothing or any part of your body (hair, fingers, etc.) from
geing caught in the brush or wheel of the vacuum cleaner. Failure to
do so may result in personal injury.
• Do not place the product near fire or flammable/explosive/corrosive
materials.
• If the user manual is missing, please contact your local dealer or call
the aer-sales service department to obtain an electronic user
manual.
• If the supply cord is damaged, it must be replaced by the manufactur-
er, its service agent or similarly qualified persons in order to avoid a
hazard.
• Please clean and maintain the main machine and cleaning station in
the state of shutdown or power failure.
• This appliance contains baeries that are only replaceable by skilled
persons.
• For the purposes of recharging the baery, only use with the
cleaning station provided with this appliance.
Warning
Read operator’s manual
Caution

2
Safety Information
• Check whether there are cigaree bus, matches and other
inflammable and explosive items in the room. If there is one will need
to manually clean up yourself before use of the product. Flamma-
ble items inhaled robot, the body in the use of the process will heat
damage product.
• Clean side brushes and rollers regularly, clean the dust box
regularly, clean the filter regularly.
• The appliance must be disconnected from the supply mains when
removing the baery.
• The baery is to be disposed of safely.
• The product is only intended to clean floors in a home environment.
Please do not use it outdoors such as on an open balcony or on a
surface that is not a floor like a sofa, or in a commercial or industrial
seing.
• Prevent the suction of water, oil or other liquids, which may damage
the product.
• Please make sufficient preparations before starting the product to
prevent the noise from causing harm to people or animals.
• Arrange scaered wires on the floor before use for fear of affecting
the normal operation of the product.
• Remove fragile objects before use.
• The cleaning station shall be placed against the wall and on a flat
floor for fear of affecting product functionality.
• Unplug the cleaning station if it remains unused for a long time.
• When the product is working, removal of the cleaning station will
affect the normal recharging of the machine.
• Do not use the product to suck in sharp objects (e.g. shaered glass
and nails) for fear of damage to the product.
• Do not use the product at an ambient temperature above 35℃or
below 0℃or in a wet, flammable, explosive or corrosive environment.
3. About child safety
• Children shall not play with the product.
• Please keep the main brush cleaning tools out of reach of children.
• This product can be used by children aged from 8 years and above
and persons with reduced physical, sensory or mental capabilities or
lack of experience and knowledge if they have been given supervision
or instruction concerning use of the appliance in a safe way and
understand the hazards involved.
• Cleaning and user maintenance shall not be made by children
without supervision.
• Do not pick up the product by its laser radar cover.
• Make sure the product is turned off and the cleaning station is
unplugged before cleaning or performing maintenance.
• Do not place children, pets, or any item on top of the product while it
is stationary or moving.
• Do not spray any liquid into the product(make sure the dust
compartment is thoroughly dry before its reinstalling).
• Do not place the product upside down (laser radar housing should
never touch the ground).
• Only use this product as directed in the user manual or quick start
guide. Users are responsible for any loss or damage arising from
improper use of this product.
• Please put away fragile objects and sundries (such as vases, plastic
bags and mirrors, etc.) on the ground, so as to avoid damage to
valuables at home when the main machine is blocked during operation
or slightly collided.

3
Safety Information
5. Scope of use of the product
The product is suitable for the following floors:
Wooden floor, Ceramic tile and Short-staple carpet.
4. About the baeries
• This product contains a lithium-ion baery pack.
• Do not expose the appliance or baery to excessive temperatures.
• Be aware of the risk of terminals of the baery-operated appliance
or baery being short-circuited by metal objects.
• Before disposing of the appliance, the baery must be taken out of
the appliance. Take-out steps:
A. Use a screwdriver to loosen the screws of the side brush
and the base decorative plate.
B. Remove the base trim panel and side brush.
C. Take out the baery and unplug the connection line between the
baery and the host.
• The baeries shall be removed when the product is discarded.
• If you need to replace the baery of the host machine, please
contact our aer-sales service department. Use of wrong baeries
may cause a safety accident.
• If the baeries leak, prevent the contact of the liquid with the skin or
clothing. Immediately wipe it with a dry cloth and send it to the
recycling station or designated maintenance point. Do not discard it.
• Please properly dispose of the old baeries of the product. The
baeries contain hazardous substances harmful to the environment.
Please follow the local environmental regulations and send them to
the designated recycling site.
• Charge the lithium baery robot vacuum cleaner, lithium baery,
maximum capacity 5200mAh, voltage 14.4 Vdc.
• Cannot charge non-rechargeable baeries.
6. Disclaimers
Under any of the following circumstances, the product will be
excluded from the scope of free warranty, but paid repair can be
provided:
A. Damage due to the user’s failure to operate the product in strict
accordance with our user manual or due to improper storage;
B. The machine or parts have exceeded the free warranty period;
C. Damage due to disassembly by those other than the maintenance
personnel of our company or authorized by our company;
D. A valid purchase voucher number cannot be provided;
E. Damage caused by irresistible factors such as natural disasters;
F. Product failure or damage caused by unexpected factors or
man-made causes (including operational errors, liquid ingress,
improper plugging/unplugging, scratching, handling, bumping, input
of inappropriate voltage, etc.)

4
Accessories already installed on the cleaning station:
Filter screen
(Installed on the dust box)
Main machine
Other accessories:
Main brush Main brush cover Side brush
Accessories already installed on the main machine:
Dust box
Side brush
(for replacement)
Mop
(for replacement)
Freshwater tank Dirtywater tank Sewage mesh
Cleaning station
Cleaning tool
Power line
Mop
Product Introduction
Note: Illustrations of product, accessories,
and user interface in the user manual are
for reference purposes only. Actual
product and functions may vary due to
product enhancements.

Collision sensor
Edge IR sensor
On-off buon
Recharging sensor
Recharging buon
Indicator light
Cover
Product Introduction
Charging electrodes
Laser radar
Main machine
5
Main brush
Universal wheel
Ultrasonic sensor
Le wheel/Right wheel
Boundary sensor
Side brush
Main brush cover
Vibration mop bracket
(Non-detachable)

Product Introduction
On-off buon
Press for 3s, power-on or power-off
Press for a short period of time, cleaning or pausing
Recharging buon
In operating, short press, main machine paused
In pausing, short press, start recharge
In the recharge, short press, stop recharge
Instructions to the indicator light
status of the cleaning station
Cleaning station is normal
In cleaning
Cleaning station is abnormal
White light is always on
White light flashes
Yellow light flashes
Instructions to the indicator light status of the main machine
The main machine is normal
In charging
In recharging / firmware upgrading
White light is always on
White light breathes
White light flashes
Main machine Wi-Fi is offline
The main machine is abnormal
Off/sleepy
Yellow light is always on
Yellow light flashes
The light of main machine is off
6

Product Introduction
7
Dust box release buon
Dust box cover
Filter screen
Vibration mop bracket
Dust box
Vibration mop bracket
Main machine
Wi-Fi indicator light
Blue light stays on for 2s and then goes out:
Wi-Fi is connected
Blue light flashes: Wi-Fi connection in
progress / firmware upgrade in progress
Yellow light flashes: Wi-Fi waits for
connection
Reset buon
Press for 3s, reset the system
Press for 10s, recover the system
Note: Dust boxes should be installed in both the cleaning mode and the sweeping
and mopping mode, otherwise the main machine can’t be started.
Cleaning station (near the wall)
Dirtywater tank
Cleaning slot
Freshwater
tank
Cover of cleaning
station
Sweeping/mopping
buon
Recharging cleaning
buon
Recharging tray
Cleaning brush
Sewage mesh
Cleaning brush
Drainage hole

8
Place the cleaning station against the wall and
connect the power line
Remove anti-collision protection strip
Power on and charging
Tips:
Do not expose the cleaning station to direct sunlight.
Please ensure a space of at least 0.5m on both the le and right sides of the
cleaning station, and a space of at least 1.5m in front of it.
Pay aention to the power line, otherwise it may be dragged by the robot, causing
the cleaning station to move or power off.
The freshwater tank, dirtywater tank, and sewage mesh must be installed in place.
Before use, be sure to remove the anti-collision protection strips on
both sides of the main machine.
When using for the first time, please move the main machine to the
charging pole piece and align it with the charging shrapnel of the cleaning
station to charge.
In daily use, directly press the “ ”buon to start intelligent recharging.
＞0.5m
＞0.5m
＞1.5m
Installation

9
Tips:
For the first time of charging, please use it aer fully charging to protect the baery.
When main machine fails to power on due to low baery level, place it on cleaning
station for charging.
The main machine will start up automatically aer connected to the cleaning
station, and cannot be shut down during charging.
Sweeping/mopping buon:
In stand-by, press for a short period of time, start cleaning
In cleaning, press for a short period of time, pause cleaning
In recharging, press for a short period of time, stop recharging
Recharging cleaning buon:
In in-station stand-by, press for a short period of time, start
cleaning
In in-station cleaning, press for a short period of time, stop
cleaning
Outside-station, press for a short period of time, recharge
In in-station stand-by, press for a long period of time, start air
drying
In in-station air drying, press for a long period of time, stop air
drying
Installation
Open the face cover from the opening, put the dust box into the main
machine and make sure that the buckle is fastened securely.
Tips: Clean the dust box regularly to avoid the dirt affecting the cleaning effect.
Install accessories based on the demanded
cleaning mode:
Sweeping mode (install dust box):
Cover opening

10
Installation
1. According to the figure, insert the mop along the slot of the vibrating
mop support and stick it on the hook & loop.
2. Take out the freshwater tank and add municipal tap water below the
maximum water level.
Tip: Please check the dirtywater tank regularly. If there is dirtywater, please dump it in
time to ensure that there is no water in the dirtywater tank.
Mopping mode (installation of fresh water tank and dirty
water tank and mop):
Mop
Maximum water level
Hook & loop
3. Install the freshwater tank and dirtywater tank into the cleaning station,
and fasten the cover of the cleaning station aer completion.
Notices:
In order to ensure the sterilization effect of brine electrolysis, please add municipal
tap water into the fresh water tank and do not use purified water.
Do not inject hot water into the fresh water tank to avoid deformation of the fresh
water tank.
Do not inject hot water into the dirty water tank to avoid deformation of the dirty
water tank.
When mopping the floor, please set up virtual walls or forbidden zones in the carpet
area.
It is forbidden to use cleaning products such as detergent, disinfectant and solid
detergent to avoid corrosion and damage to the equipment.
In case of water accumulation, please clean up the accumulated water before using
the function of cleaning or mopping.
Aer mopping the floor, please take out and clean the dirty water in time, and clean
the cleaning brush, cleaning slot and sewage mesh to avoid odor and mildew

11
How to connect to Wi-Fi
Connect power supply
Connect power plug to the socket.
Reseing Wi-Fi
When your router is replaced or Wi-Fi password is changed, you
have to reset Wi-Fi seings by holding both and keys for
7 seconds till the Wi-Fi indicator light flashes in blue color and a
voice prompt is given, indicating that the Wi-Fi seings are reset
successfully.
Bind iOS-based cell phone to Wi-Fi
Select robot's hotspot in Wi-Fi seings of your phone, and
wait for connection; Return to the App, tap "next" and follow
the tips to finish connection.
Notes: Please refer to How to Reset Wi-Fi when your phone is
unable to connect Viomi vacuum (as following); Please
connect to Wi-Fi for optimal user experience.
Bind Android-based cell phone to Wi-Fi
Tap the available product, and tap "connect" to proceed. Just
follow the tips.
Download the App
Search for "Mi Home" in app store; or scan the QR code to
download and install the app.
Configure the network
Press and hold the “ + ”buons for 7s to configure the
network
Connect to Mi Home App
This product works with Mi Home app. Control your device, and
interact it and other smart home devices with Mi Home app.
Notes: As Mi Home App is subject to improvement and update
from time to time, the actual operations may vary from what is
described above. Please perform your operations by following
the instructions in current Mi Home App.
Aention: "works with Mijia" validates
in soware level only. MIUI and Mi
Home is not responsible for the
enterprise and its production, standard
implementation, quality supervision
and other aspects of the product.
Scan the QR code to download and install
the app. You will be directed to the connec-
tion setup page if the app is installed
already. Or search "Mi Home" in the app
Store to download and install it. Open the
app, tap"+" on the upper right, and then
follow prompts to add your device.

12
Power-On/Off
Press “ ” of the main machine for 3s, indicator light is on and the
main machine is on.
When the main machine is not charged and paused, press “ ” for
3s to make it power-off.
Equipment recharge
When the main machine completes cleaning, it will automatically recharge,
and determine whether to clean the mop according to the cleaning mode;
The main machine is outside of the station, press the “ ” buon of the
main machine for a short period of time to start recharging. Aer
recharging successfully, judge whether to clean the mop according to the
cleaning mode.
Vibration mopping mode
Vibration mopping mode is adopted by default when mopping the floor,
which can enhance mopping effect. The mode can be turned off in the APP.
In the power-on state, press the “ ” buon for a short period of
time, and the main machine starts to work.
Cleaning
Water adding or pouring in water tank
Please fill the freshwater tank with clean water before the sweeping and
mopping robot works.
Please pour out the water in the dirtywater tank and clean it up aer the
sweeping and mopping robot works.
Tip: It is forbidden to use cleaning products such as detergent, disinfec-
tant and solid detergent to avoid corrosion and damage to the
equipment.
In the APP, the main machine will automatically save the updated map
aer quick mapping or completing cleaning and successful recharging.
Aer a map is completed successfully, you can split or merge zones or
name any room in the App.
Memory map
Pause
When the main machine is running, press the “ ” buon of the main
machine for a short period of time to stop cleaning, and then press the “
” buon for a short period of time again to continue cleaning.
Model/level selection
In the APP, a variety of cleaning modes and suction gears can be
selected.
Operation

Global cleaning
When no map is stored, if global cleaning is choose, the main machine will
start cleaning each zone by a square area of 6m×6m. When any map is
stored, if global cleaning is choose, the main machine will start cleaning
each room along the planned route. Upon completion of cleaning, the
main machine will return to cleaning station.
Edge Cleaning
When choosing edge cleaning in the App, the main machine will
automatically recognize range of the area to clean, and start cleaning
along edge, and return to cleaning station automatically aer finishing
cleaning.
13
Mop cleaning
In the process of sweeping and mopping, the main machine will
automatically return to the cleaning station to clean the mop midway;
aer cleaning is completed, the main machine will automatically return
to the interruption point to continue sweeping and mopping;
In the process of sweeping and mopping, press the “ ” buon of the
cleaning station for a short period of time, and the main machine will
return to the cleaning station and clean the mop;
Aer sweeping and mopping, the main machine will automatically
return to the cleaning station to clean the mop; aer cleaning, enter the
stand-by state;
In the process of sweeping and mopping, press the “ ” buon of the
main machine for a short period of time, and the main machine will start
recharging and automatically clean the mop, and then enter the
stand-by state aer cleaning;
In stand-by state in the cleaning station, press the “ ” buon of the
cleaning station for a short period of time to clean the mop. Aer
cleaning, it will enter the stand-by state.
Scheduled cleaning
User can schedule a cleaning task in App, and main machine will start the
cleaning task as scheduled and return to cleaning station upon end of the
task.
Tips: Any scheduled cleaning task will not be executed during the time
when non-disturbance mode is activated.
Virtual Wall/ Restricted Area
User can define virtual wall/ restricted area in APP which main machine
will avoid cleaning.
Before using this function, you have to store a map in the App.
Moving the main machine or change of indoor environment may cause the
original map lost and any virtual wall/ restricted area unavailable.
Breakpoint Resume
This product has the function of breakpoint resume. During the cleaning
process, when the power is low, the main machine will automatically find
the cleaning station to charge, and aer charging, it will return to the
breakpoint to continue cleaning. If the cleaning is manually finished or
the main machine is moved or operated during recharging or charging,
this breakpoint resume will be canceled.
Tips:
Operation

Reset Wi-Fi
When your router or Wi-Fi access password has been changed, you have to
reset your Wi-Fi connection by pressing and holding both " " and " "
for 7 seconds when this product is power-on, and Wi-Fi connection is reset
successfully when a voice prompt "Wi-Fi reset and network configuration
activated" is given.
Tips: Only Wi-Fi network in 2.4GHz frequency is available to this product.
Carpet identification
Aer the carpet is identified in the cleaning process of the sweeping and
mopping robot, the suction enhancement will be automatically turned on
and the mop is lied, and this function can be turned off by using APP; or
turn on the carpet avoidance function in the APP, and the sweeping and
mopping robot will automatically bypass the carpet for cleaning.
Tip: For children’s floor mats, yoga mats, sponge mats and hard short-haired
carpets, there may be misjudgments, which will not affect the normal use.
Virtual walls/forbidden zones can be set to prohibit the main machine from
entering areas that do not need cleaning.
Sleep
Unless during charging, the main machine will go to sleep automatically
when it is le idle for 5 minutes; it will be powered off automatically when
it has slept for 6 hours without appointment. In sleep status, press any
buon or APP will wake main machine up.
Tips: Main machine will not go to sleep on the cleaning station.
Reset/Recover system
Press the reset buon for 3s with a needle, and when you hear “successful-
ly reset the system”, the main machine will restart automatically, and
relevant seings such as scheduled cleaning and Wi-Fi will be recovered to
the factory state.
Press the reset buon for 10s with a needle, and when you hear “success-
fully recover the system”, the main machine will restart automatically, and
the relevant seings such as scheduled cleaning and Wi-Fi will be
recovered to the factory state, and the system will be recovered to the
previous firmware version.
Tips: Aer reseing/recovering the system, the main machine needs to
reconnect the APP, and the relevant seings in the APP are cleared.
Non-Disturbance Mode
When non-disturbance mode is activated, proceeding at breakout point,
scheduled cleaning and active voice reporting are unavailable for the main
machine. Non-disturbance mode is activated by default during the period
from 23:00 to 9:00. Non-disturbance mode can be deactivated in APP.
“During non-disturbance time period, the indicator light turns off aer the
main machine is charged for 1 minute. ”
Fixed-point cleaning
When choosing fixed-point cleaning and choose a target point in APP, the
main machine will route cleaning task and start cleaning within a rectangu-
lar area of 2m × 2m based on the target position defined in the map in App.
Specified-area cleaning
When an area to be cleaned is defined in APP, the main machine will clean
the defined area.
Tips: During cleaning, the main machine may go beyond a defined area, so
be sure to remove any obstacle on the floor within defined area since
definition of any area will not ensure safe separation.
14
Operation

1. Open the main machine cover, press the dust box release buon, and
take out the dust box.
2. Open the dust box cover as shown in the figure, and dump the garbage.
Dustbin
Dust box release buon
15
Product Maintenance
Tips: It is recommended to thoroughly clean the dust box at least once a week.
Please dry the dust box and filter screen before use.
3. Take out the filter screen as shown in the figure, clean the dust box and
filter screen with a cleaning tool, clean it with clear water, dry it and put it back in.

16
Main Brush
1. Turn over the main machine and press the two release buons to
remove the main brush cover.
2. Take out the main brush upward.
3. Pull out the main brush axle sleeve outward.
4. Rotate the main brush bracket so that the alignment identification on
the main brush bracket is aligned with the unlocking identification and
remove the main brush brackets at both ends of the main brush.
5. Cut the hair wound on the main brush with a knife on the cleaning tool
and clean the main brush.
6. Install main brush bracket and main brush axle sleeve back.
7. Replace the main brush and main brush cover, and press the main
brush cover to install it in place.
Product Maintenance
Dirty water tank/Sewage mesh
Take out the dirtywater tank and dump the dirtywater; li up the cleaning
brush and take out the sewage mesh for cleaning.
Sewage mesh
(Alignment with the slot
with magnetic installation)
Cleaning brush
Cleaning slot
Tips:
1. Aer mopping the floor, please take out and clean the dirtywater tank
in time, and clean the cleaning brush, cleaning slot and sewage mesh to
avoid odor and mildew.
2. Clean the sewage mesh regularly to prevent hair and dirt from blocking
the drainage hole.

17
Side brush
1. Turn over the main machine and remove the side brush fixing screw.
2. Remove and clean the side brush.
3. Replace the side brush and lock the screws.
Tips: It is recommended to replace the side brush every 3-6 months to ensure the
cleaning effect.
Cleaning method of main brush
Main brush cover
Release buon
Main Brush
Main brush
axle sleeve
Cut hair Clean up dirt
Tips: It is recommended to replace the main brush every 6-12 months to ensure
the cleaning effect.
Main brush
bracket
Locking identification
Unlocking identification
Alignment
identification
Locking
identification
Unlocking
identification
Alignment
identification
Product Maintenance