VIOMI V3 Max User manual

Viomi V3 Max

Viomi V3 Max User Manual
Viomi V3 Max Benutzerhandbuch
Manuel d'utilisateur Viomi V3 Max
Руководство Пользователя Viomi V3 Max
Instrukcja Użytkownika Viomi V3 Max
Manual de Usuario de Viomi V3 Max
Manual do Usuário de Viomi V3 Max
Manuale d'Uso di Viomi V3 Max
Viomi V3 Max Kullanım Kılavuzu
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Safety Information
1. Instructions for use
Please pay aention to the following basic safety precautions
before using the product:
• Read the user manual carefully and follow the instructions in the
user manual when using the product.
• Keep the user manual well for future reference.
• If you need to transfer the product to a third party, please aach
the user manual along with the product.
• Any operation not in conformity to the instructions in the user
manual may result in serious personal injury or damage to the
product itself.
Warning: Instructions against incorrect product use that may
lead to death or serious injury.
Caution: Instructions against incorrect product use that may
lead to minor injury or product damage.
01
2. Safety precautions
• This product can only use the adapter, baeries and charging dock
that are provided with this product. Failure to do so may result in
damage to the product, electrical shock, or fire caused by high
voltage.
• Do not use this product if the host machine and accessories of this
product are found to be damaged. Contact our aer-sales service
department.Except for the service technicians designated or
authorized by our company, no one may disassemble, repair or
modify this product.
• Unplug the product before maintenance.
• Do not touch the power plug or the product when your hands are
wet, as this may result in electrical shock.
• If the power cord is damaged, it must be replaced by the manufactur-
er, its service department or a similar professional to avoid danger.
• To prevent the product from falling accidentally, do not use this
product in a suspended place without a protective fence, which
may result in personal injury.
• The user shall not replace the baeries privately.
• Prevent clothing or any part of your body (hair, fingers, etc.) from
geing caught in the brush or wheel of the vacuum cleaner. Failure
to do so may result in personal injury.
• Do not place the product near fire or flammable/explosive/corro-
sive materials.
• If the user manual is missing, please contact your local dealer or
call the aer-sales service department to obtain an electronic user
manual.
• This appliance contains baeries that are only replaceable by
skilled persons.
• For the purposes of recharging the baery, only use with
<BLJ38W240150P-U> detachable supply unit provided with this
appliance.
• Check whether there are cigaree bus, matches and other
inflammable and explosive items in the room. If there is one will
need to manually clean up yourself before use of the robot.
Flammable items inhaled sweeper, the body in the use of the
process will heat damage sweeper.
• Clean edge brushes and rollers regularly, clean the dust box
regularly, clean the filter regularly.
• The appliance must be disconnected from the supply mains when
removing the baery.
• The baery is to be disposed of safely.
• This vacuum-mop is only intended to clean floors in a home
environment.Please do not use it outdoors such as on an open
balcony or on a surface that is not a floor like a sofa, or in a
commercial or industrial seing.
• Prevent the suction of water, oil or other liquids, which may
damage the vacuum cleaner.
Warning
Read operator’s manual
Caution

5. Scope of use of the product
The product is suitable for the following floors:
Wooden floor, Ceramic tile and Short-staple carpet.
02
• Arrange scaered wires on the floor before use for fear of affecting
the normal operation of the vacuum cleaner.
• Remove fragile objects before use.
• The charging dock shall be placed against the wall and on a flat floor
for fear of affecting product functionality.
• Unplug the charging dock if it remains unused for a long time.
• When the product is working, removal of the charging dock will
affect the normal recharging of the machine.
• Do not use the product to suck in sharp objects (e.g. shaered glass
and nails) for fear of damage to the product.
• Do not use the product at an ambient temperature above 40℃or
below 0℃or in a wet, flammable, explosive or corrosive environment.
• Do not charge at an ambient temperature above 35℃or below 0℃.
• Do not pick up the product by its laser radar cover.
• Make sure the product is turned off and the charging dock is
unplugged before cleaning or performing maintenance.
• Do not place children, pets, or any item on top of the product while it
is stationary or moving.
• Do not spray any liquid into the vacuum-mop(make sure the dust
compartment is thoroughly dry before its reinstalling).
• Do not place the vacuum-mop upside down (laser radar
housing should never touch the ground).
• Only use this product as directed in the user manual or quick start
guide. Users are responsible for any loss or damage arising from
improper use of this product.
3. About child safety
• This appliance can be used by children aged from 8 years and
above and persons with reduced physical, sensory or mental
capabilities or lack of experience and knowledge if they have been
given supervision or instruction concerning use of the appliance in
a safe way and understand the hazards involved.
• Children shall not play with the appliance.
• Cleaning and user maintenance shall not be made by children
without supervision.
• Please keep the main brush cleaning tools out of reach of children.
4. About the baeries
• This product contains a lithium-ion baery pack.
• Do not expose the appliance or baery to excessive temperatures.
• Be aware of the risk of terminals of the baery-operated appliance
or baery being short-circuited by metal objects.
• Before disposing of the appliance, the baery must be taken out of
the appliance. Take-out steps:
A. Use a screwdriver to loosen the screws of the side brush and the
base decorative plate.
B. Remove the base trim panel.
C. Take out the baery and unplug the connection line between the
baery and the host.
• The baeries shall be removed when the product is discarded.
• If you need to replace the baery of the host machine, please
contact our aer-sales service department. Use of wrong baeries
may cause a safety accident.
• If the baeries leak, prevent the contact of the liquid with the skin or
clothing. Immediately wipe it with a dry cloth and send it to the
recycling station or designated maintenance point. Do not discard it.
• Please properly dispose of the old baeries of the product. The
baeries contain hazardous substances harmful to the environment.
Please follow the local environmental regulations and send them to
the designated recycling site.

6. Disclaimers
Under any of the following circumstances, the product will be
excluded from the scope of free warranty, but paid repair can be
provided:
A. Damage due to the user’s failure to operate the product in strict
accordance with our user manual or due to improper storage;
B. The machine or parts have exceeded the free warranty period;
C. Damage due to disassembly by those other than the mainte
nance personnel of our company or authorized by our company;
D. A valid purchase voucher number cannot be provided;
E. Damage caused by irresistible factors such as natural disasters;
F. Product failure or damage caused by unexpected factors or
man-made causes (including operational errors, liquid ingress,
improper plugging/unplugging, scratching, handling, bumping,
input of inappropriate voltage, etc.)
03
This equipment has been tested and found to comply with the limits for
a Class B digital device, pursuant to part 15 of the
FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation.
This equipment generates uses and can radiate radio frequency energy
and, if not installed and used in accordance
with the instructions, may cause harmful interference to radio
communications. However, there is no guarantee that interference
will not occur in a particular installation. If this equipment does cause
harmful interference to radio or television
reception, which can be determined by turning the equipment off and
on, the user is encouraged to try to correct the
interference by one or more of the following measures:
his device complies with part 15 of the FCC Rules. Operation is subject
to the following two conditions: (1) This device may not cause harmful
interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation Any changes
or modifications to this unit not expressly approved by the party
responsible for compliance could void the
user's authority to operate the equipment.
—Reorient or relocate the receiving antenna.
—Increase the separation between the equipment and receiver.
—Connect the equipment into an outlet on a circuit different from that
to which the receiver is connected.
—Consult the dealer or an experienced radio/TV technician for help.
To satisfy FCC RF exposure requirements, a separation distance of 20
cm or more should be maintained between the
antenna of this device and persons during device operation. To ensure
compliance, operations at closer than this distance is
not recommended.

04
2-in-1 Dust Compartment
with Water Tank
Viomi V3 Max
Charging Dock
Filter Combination Main Brush
Power Adapter
Cleaning Brush
Mop HolderSide Brush (×2)
Wet Mop(×2) Disposable Mop(×10)
Product Overview
1. Product & Accessories List
Vacuum-Mop Accessories
Accessory Box Contents
Note: Illustrations of product, accessories, and user
interface in the user manual are for reference purposes
only. Actual product and functions may vary due to
product enhancements.
Main Brush Guard

05
2. Machine and its sensors
Pressure sensor
Function Buons
Collision bumper
Lidar module
Indicator Status
Blue Breathes blue
Dock
•Press to return for charging. Press again to pause.
Power / Cleanup Buon
•Press to start/pause cleaning
•Press and hold for 3 seconds to turn on or off (Not
charging state)
•Press and hold for 10 seconds to force shutdown(Not
charging state)
•Press and hold both buons simultaneously for 3
seconds to reset Wi-Fi connection.
•Press and hold both buons simultaneously for 10
seconds to restore factory seings (For more details,
please refer to >Installation>Restoring factory seings).
Working / Standby
Blinks fast blue
Blue blinks slowly Upgrading firmware / Restore factory seings
Starting up
ErrorBlinks fast red
Rolling brush
Charging electrode
Anti-drop sensor
Rolling brush cover
Caster
Water outlet
Caster
Side brush
Indicator Status
Breathes yellow Charging Blinks slowly yellow Recharging / low baery
Along-wall
sensor
Waiting for the
network configuration
Dock + Power / Cleanup Buon
+

06
3. Machine and 2-in-1Dust Compartment with Water Tank
2-in-1Dust
Compartment with
Water Tank
Wi-Fi indicator:
Blinking slowly white: Wait
for connection
Blinking fast white: Being
connected to Wi-Fi
White: Wi-Fi connected
Reset buon
Water inlet
Air outlet
Water inlet cap
2-in-1Dust Compartment
with Water Tank
Buon for taking out
2-in-1Dust Compartment
with Water Tank
Water outlet adapter
Foam filter
High-performance filter
Filter
Water tank outlet
Suction inlet

07
4. Mop module
5. Charging dock
Charging dock indicator
White: The charging dock has been connected to a power supply (when
the machine is not connected to the charging dock)
White light off: The machine is correctly connected with the charging
dock.
Mop Power cord take-up bin
Power cord
Wiring terminal
Power socket
Wire outlet
Cover
Stick a mop
here Slot
Buckle
Water outlet
Removal buon
Status indicator
Charging electrode
Buckle

08
Installation
1.Connect the charging dock with the adapter. Prevent the adapter
wire from winding the machine during sweep.
2. Based on your personal needs, decide whether to install a
waterproof pad. Aer installation, connect the adapter to the wall
socket and keep the power on.
The waterproof pad is not included with the product, this accessory
needs to be purchased separately.
4.Startup and charging
Press and hold on the machine for 3 seconds to turn it on. Before
use for the first time, the machine shall be fully charged (about 4
hours) to ensure normal operation.
• Place the machine on the charging dock and align it with the
charging port.
When the white indicator on the charging dock goes off, charging
will begin.
3. Place the charging dock on a flat hard ground perpendicular to a wall
and keep it clear of obstacles within 1.5 meters in front of it and within
0.5 meters on its le and right.
Note:
• Install the charging dock at a location easily accessible by the
machine. It is recommended to place the charging dock on a hard
ground, instead of a carpet, against a wall.
• Keep the charging dock powered, or the machine will not
automatically return.
• To ensure normal charging, do not move the charging dock
frequently. Once the machine location is changed, the machine may
regenerate a map due to repositioning failure .
A B C
AB
Waterproof pad (optional)
0.5M 0.5M
1.5M
Note:
• You may not be able to start the machine when the baery is low.
Please fully charge it and try again.
• To ensure the service life of the baery, please charge and
discharge at least once every six months.

When the machine is not charging, press and hold both +
buons for 10 seconds. When you hear a voice saying "Factory
seings will be restored"，press and hold the buons again for 10
seconds until it says "Factory seings restored successfully"，the
seings are successfully restored，all user data will be cleared.
09
5.Start sweep by operating it from the app or pressing manually.
The machine automatically returns to the charging dock for
charging under the following conditions:
A. The machine has completed sweep;
B. Sweep has not been completed yet but the baery power level is
insufficient; Once the baery is charged to 80%, the machine will
resume to complete the remaining sweep work.
• If the machine does not respond aer pressing any buon thereon,
it is an option to reset the system.
1. Ensure that the machine is not on the charging dock;
2. Press the reset buon with a paper clip and the machine will shut
down automatically.
3. Connect the machine to the charging dock or press and hold the
key for 3 seconds to turn it ON and system reset will be complet-
ed.
Note:
• Do not move the charging dock during sweep, and make sure the
charging dock is powered on, or the machine may not be able to
return for charging.
• If automatic recharge fails, you shall manually connect it to the
charging dock.
• Do not place the charging dock in an area with direct sunlight.
• If the vacuum-mop is unable to turn on due to low baery, place it
directly onto the charging dock to recharge.
• The vacuum-mop will automatically turn on when it is on the
charging dock.
• The vacuum-mop cannot be turned off when it is on the charging
dock.
• Remove the water tank and mop holder when the vacuum-mop is
charging or not in use.
• Use the virtual wall or set restricted areas for carpeted areas to
prevent the vacuum-mop from geing caught on the carpet.
• Regularly clean the dust compartment to prevent excess dirt
accumulation. This can avoid reducing the cleaning performance of
the vacuum-mop.
Note:
• Aer reseing the system, the machine may lose maps and original
seings including the virtual boundary.
System reset
Restoring Factory Seings

10
6. Use of mop module
Note:
• Please do not use the mopping mode on any carpet.
• It is recommended to wash the mopping cloth aer each mopping.
• When the machine is being charged or idle, please remove the mop
module.
• In order to achieve beer mopping results, it is recommended to
sweep your floor with the machine before installing the mop module.
• To avoid damaging your wood floor, please make sure to take out
the mop module immediately aer floor mopping is complete. Or
install the charging dock onto the waterproof pad (optional).
• When mopping is paused or finished, the machine will automatically
cut off water. However, the mopping cloth remains wet and should
not be le in place for too long but removed in time.
• Do not use any detergent, disinfectant or solid cleaning agent,
which may corrode or block the 2-in-1 tank. Clean the nozzle filter
regularly.
• Do not rinse or soak the tank! Do not fill the tank with hot water,
which may cause it to deform.
• When filling up with water, be sure to remove the tank separately,
and fill it only with clean water at small flow rate through the inlet.
• Due to quality testing there may be a lile water in the tank, which
is acceptable.
① Install the charging dock on the waterproof pad (optional).
② Take out the water tank and add water.
③ Install the mopping cloth on its holder, and then install the holder
to the machine boom. (In order to ensure mopping results, the
machine's obstacle-crossing performance will be reduced aer the
mopping cloth is put in.)
④ Select a sweep mode to start sweep, and select the amount of
mopping water (3 levels) in the app as necessary. (To prevent the
machine from weing any of your carpets when mopping your floor,
it is recommended to place virtual wall (for no mopping) around
carpet areas using the app to protect your carpets)
⑤ When the machine returns to the charging dock aer completing
its work, hold buckles on both sides by hand and drag backward to
remove the mop module.
A B
A B C

11
Connect with Mi Home/Xiaomi Home App
This product works with Mi Home/Xiaomi Home app *. Control your device, and interact it and other smart home devices with Mi Home/Xiaomi Home app.
Scan the QR code to download and install the app. You will be directed to the
connection setup page if the app is installed already. Or search "Mi Home/Xiaomi
Home" in the app Store to download and install it.
Open Mi Home/Xiaomi Home app, tap "+" on the upper right, and then follow prompts to add your device.
* The app is referred to as Xiaomi Home app in Europe. The name of the app displayed on your device should be taken as the default.
Note:
The version of the app might have been updated, please follow the instructions based on the current app version.
Reseing Wi-Fi
When switching to a new router or changing your Wi-Fi password, you will need to reset the vacuum-mop's Wi-Fi connection. Turn on the
vacuum-mop, then simultaneously press and hold the buons and for 3 seconds until you hear a voice saying "Waiting for the network
configuration". Once the Wi-Fi connection is successfully reset, you can reconnect the vacuum-mop.
Note:
• Only the 2.4GHz band, but not the 5GHz one, is supported in the Wi-Fi connection.Please switch to the 2.4GHz band if your Wi-Fi network is dual-band
and try again.
• If the connection between your phone and robot vacuum fails, you can reset Wi-Fi again and add it again aer entering the network configuration
mode.
• As version upgrade and update may be made, please follow internal guidelines in the app for operation.

12
Four suction modes are available in the Mi Home/Xiaomi Home app:
Silent, Standard, Medium, and Turbo. The default mode is Standard.
Cleaning Preferences
In the Do Not Disturb mode, the vacuum-mop will not resume
cleanup, perform scheduled cleanup, or issue voice alerts.
Do Not Disturb Mode is enabled by default and can be disabled via
the app.
Do Not Disturb Mode
You can use the app to set up the zoned area, then the vacuum-mop
will clean up within the zoned area you selected.
Zoned Area
How to Use
When the vacuum-mop is on the charging dock, it will automatically
turn on and cannot be turned off.
To manually turn on the vacuum-mop, press and hold the buon until
the indicator lights up. When the vacuum-mop is in standby mode
and not on the charging dock, press and hold the buon to turn
it off.
Turning On/Off
Turn the vacuum-mop on, then press the buon . Depending on
the accessory installed, the vacuum-mop will automatically begin
vacuuming or mopping.
Cleaning
Turn the vacuum-mop on, then press the buon to send the
vacuum-mop to the dock to recharge.
When the vacuum-mop completes the cleaning task, it will automatical-
ly return to the dock for recharging, and the indicator is blinking yellow.
If the vacuum-mop starts running low baery during a cleaning
task, it will automatically return to the charging dock to recharge.
Once the vacuum-mop is fully charged, it will resume cleanup
where it le off.
If the vacuum-mop automatically shuts down due to low baery,
manually place it onto the charging dock, and make sure the
charging terminals have a good contact.
Recharging
While the vacuum-mop is running, press any buon to pause it, then
press the buon to resume cleaning. Pressing the buon
will end the current cleaning task and send the vacuum-mop back to
the charging dock.
Pausing
If the vacuum-mop encounters an error during operation, the
indicator will blink red and you will hear a voice alert. To check for a
solution, please refer to the Troubleshooting section.
If no action is taken within 5 minutes, the vacuum-mop will
automatically enter sleep mode.
Fault Status
The vacuum-mop will automatically enter sleep mode aer 5
minutes of inactivity. To wake it up, press any buon or use the app.
• The vacuum-mop will not enter sleep mode while on the charging
dock.
• The vacuum-mop will automatically turn off aer being in sleep
mode for 6 hours.
Sleep Mode
If you need to add more water to the vacuum-mop or clean the mop
during a cleaning task, press any buon to pause the vacuum-mop,
then remove the water tank. Aer adding water or cleaning the mop,
reinstall the water tank and mop, then press the buon to
resume the cleaning task.
Adding Water or Cleaning Mop During Cleaning

13
The vacuum-mop has a feature of resuming cleanup. If the
vacuum-mop starts running low baery during a cleaning task, it will
automatically return to the charging dock to recharge. Once the
vacuum-mop is fully charged, it will resume cleanup where it le off.
If the cleaning task is manually ended while the vacuum-mop is
charging, cleanup will not be resumed.
Resuming Cleanup
You can set a specified area on the map via the app, then the
vacuum-mop will automatically navigate to the area and clean a
square-shaped area of 2 × 2 meters.
Clean There
You can schedule cleaning times in the app. The vacuum-mop will
automatically start cleaning at the scheduled times, then return to
the charging dock aer the cleaning is completed.
Note: The vacuum-mop will not do the scheduled cleanup during the
Do Not Disturb period if Do Not Disturb mode is enabled.
Scheduled Cleanup
You can set up virtual walls and restricted areas in the app to prevent
the vacuum-mop from entering areas you wish not to clean.
Virtual Walls/Restricted Areas
You can use the app to enable smart mapping. This allows the
vacuum-mop to automatically update its map aer completing a
cleaning task and recharging.
Smart Mapping

14
Care & Maintenance
1. Clean the 2-in-1Dust Compartment with Water Tank
A. Open the machine top cover and remove the 2-in-1dust compart-
ment with water tank. Remove the filter module.
D. Flush the water tank, dust box and filter module thoroughly with
water as necessary.
Note: Filters shall not be cleaned with hot water or detergent.
E. Aer cleaning, the 2-in-1Dust Compartment with Water Tank and
the filter module shall be thoroughly air-dried.
F. Reassemble the air-dried 2-in-1Dust Compartment with Water
Tank and filter module, and install them back into the machine.
B. Empty the dust box. Put the dust box against a dustbin, tap the
box to knock off excess dirt.
C. Disassemble the removed filter, remove the foam filter and
high-performance filter, and clean filters with a cleaning brush.
AB
AB
AB
ABC

15
2. Clean the main brush
A. As shown in the following figure, press down the buckle to take
out the protective cover, and take out the rolling brush upwards.
B. Clean the rolling brush with cleaning tools included in the
accessories.
C. Put one end of rolling brush into the corresponding hole first.
D. Press the brush cover and fix it with the buckle.
3. Clean its side brush
Foreign maer such as hair is easily tangled in a side brush, and dirt
may aach to it. Please be sure to clean it regularly.
A. Turn over the machine and remove screws with a Phillips
screwdriver.
B. Remove side brushes, clear them of hair or foreign maers, and
decide whether to use a wet cloth based on your personal needs.
C. Install side brushes back and tighten screws.
A B
C D
Note:
• It is recommended to replace side brushes every 3-6 months to
ensure cleaning results.

16
4. Clean casters
Hair or dust particles tend to be entangled around casters. Clean
them regularly or as needed.
A. Pull up casters to take them out.
B. Clean any hair or sundries entangled around casters or in any
caster chamber.
C. Reinstall casters and push them in till they click into place.
6. Clean the mop module
It is recommended to empty the water accumulated in the water
tank, wash the mopping cloth with water, and air dry it aer using
the mop module every time to avoid mildew or peculiar smell.
5. Clean sensors and charging electrodes
In order to ensure optimum operating conditions, please clean
sensors and charging electrode regularly, and wipe dust off them
with a so dry cloth or sweep brush.
Caster
Sha
Anti-drop sensor
Charging
electrode
Along-wall
sensor
D
ABC
Electrical Diagram
Charging Board Power Adapter
Control Board
Baery
Charging Port
Mop Sensor
Le Wheel
Speed Sensor
Side Brush
Motor
Fan
Radar
Main Brush
Motor
Le Wheel
Motor
Right Wheel
Motor
Power
Plug
Dust Compartment
Sensor Board
Water Tank Sensor
Right Wheel
Speed Sensor
Water
Pump
Motor

17
Voice Prompts Solution
The right wall sensor is blocked. Please
wipe it.
The power is too low, and the system
is about to shut down automatically.
Please charge it.
The machine is too close to a
restricted area during starting. Please
relocate it to start.
The recharge sensor is covered by
dust. Please wipe it.
The machine is tilted during startup.
Please put the machine on the
horizontal ground to start.
Please install the 2 in 1 water tank and
filters back, and make sure that filters
and the 2 in 1 water tank are installed
in place. Then please restart the
machine.
The pressure sensor for laser cover is
pressed or stuck. Please relocate it to
start.
Low power and power
off.
Please confirm whether
the recharge sensor is
blocked.
Please move the
vacuum-mop to a level
surface and start again.
Please make sure the
2-in-1 dust compart-
ment with water tank
has been installed.
Please start it up again
away from the restricted
area.
The radar cover is
squeezed.
The laser distance sensor is stuck by
foreign maer. Please clear it.
Please confirm whether
the laser distance sensor
is stuck or entangled.
Please wipe the wall
sensor in the right side.
FAQ
Voice Prompts Solution
The side brush may be entangled with
foreign maers. Please clean and
restart it.
The collision sensor is stuck. Please
tap repeatedly to remove foreign
maers. If there is no foreign maer,
please relocate it and then start it.
The machine may be suspended.
Please relocate it and start. If the cliff
sensor is too dirty, it may also cause
the fault. Please wipe the cliff sensor
to eliminate the fault.
If any wheel is stuck, please check
whether any foreign maer is stuck in
the wheel, or move it to near its home
position to start it.
The rolling brush may be entangled
with foreign maers. Please remove
and clean it, its connections, its cover
and the suction inlet.
The machine is trapped. Please clear
obstacles around.
A wheel is suspended. Please move it
to near its home position to start it.
Please check and
remove any foreign
maer from the
collision sensor.
Please check whether
the main wheel is stuck.
Please check whether
the main brush is stuck.
Please remove any
obstacles around the
vacuum-mop and try
again.
Please wipe the cliff
sensors clean and move
the vacuum-mop to a
new location to start.
Please place the
vacuum-mop on the
floor to start.
Please check whether
the side brush is stuck.
When the machine fails, the red indicator on the machine will blink
and relevant voice prompts will be heard.
Follow the voice prompts to resolve your problem.

18
Voice Prompts Solution
1. Please remove and clean it, its
connections, its cover and the suction
inlet. Please try to restart the machine
aer cleaning.
2. If the error persists, please contact
our Service Department.
Main brush has problem.
1. Please clean the water tank, water
pump connections on the tank and
water pump connections on the
machine, the water outlet at the
machine boom, and check the
mop module. Please try to restart the
machine with all modules installed
back aer cleaning.
2. If the error persists, please contact
our Service Department.
There seems to be
something wrong with
the pump.
1. Please check the laser sensor for
foreign maer and try to restart the
machine aer cleaning.
2. If the error persists, please contact
our Service Department.
There seems to be
something wrong with
the laser distance sensor.
Voice Prompts Solution
The laser distance sensor is blocked,
please clear the blocking. Too
spacious environment and multi-re-
flection environment such as metal
mirrors also affect the normal
operation of a laser distance sensor.
Please relocate it to start.
Please make sure the
laser distance sensor is
not blocked.
1. Please open the baery compart-
ment, check whether the baery is
properly connected, and try to restart
the machine.
2. The baery temperature is too high
or too low. Please wait for the baery
temperature to be normal (0℃~40℃
/32°F~104°F) before use.
3. If the error persists, please contact
our Service Department.
There seems to be
something wrong with
the baery.
1. Please check whether any foreign
maer is stuck in a wheel and try to
restart the machine.
2. If the error persists, please contact
our Service Department.
Main wheel has problem.
1. Please check whether any foreign
maer is stuck in a side brush and try
to restart the machine.
2. If the error persists, please contact
our Service Department.
Side brush has
problem.
1. Please check whether any foreign
maer is stuck in the fan and try to
restart the machine.
2. Please clean the dust box and
filters and try to restart the machine.
3. If the error persists, please contact
our Service Department.
There seems to be
something wrong with
the fan.