Viotek GN27DW User manual

ORCURVED GAMING MONIT
USER MANUAL
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including our user manuals may receive updates from time to time. Please check our website for the
latest user manuals and product materials. 07/17/18
GN27DW/GN27DB

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Table of Contents
Section 1: Safety Precautions................................................................4
Section 2: Box Contents.........................................................................5
Section 3: Product Overview .................................................................6
3.1 – Monitor Buttons .........................................................................6
3.2 – Monitor Ports.............................................................................6
Section 4: Stand Installation..................................................................7
Section 5: Mount Installation.................................................................8
Section 6: Connectivity Options ...........................................................9
6.1 – Removing the Port Cover..........................................................9
6.2 – Connecting the Power Cable....................................................9
6.3 – DP Connectivity ........................................................................10
6.4 – HDMI Connectivity....................................................................10
Section 7: Basic Operation ....................................................................11
Section 8: Indicator Light.......................................................................11
Section 9: OSD ........................................................................................12
9.1 – OSD Menu Functions................................................................13
Section 10: ECO Modes and Gameplus Switching..............................14
Section 11: Troubleshooting..................................................................15
11.1 – General Problems....................................................................15
11.2 – PIP (Picture in Picture) Input Information................................16
11.3 – PBP (Picture by Picture) Resolution Information.....................16
Section 12: Information ..........................................................................17
12.1 – Specications ..........................................................................17
12.2 – Resolution Compatibility for DP..............................................17
Section 13: 1 Year Limited Hardware Warranty ...................................18

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Section 1: Safety Precautions
Read and observe the following warnings and information below.
1. Before cleaning, always unplug your monitor. It is recommended that you use dry cloth or
lightly damp cloth to clean your monitor. Dry cloth is, however, the safest. If using damp
cloth, wait for your monitor to completely dry before plugging it in again.
2. Do not use alcohol or ammonia-based cleaner and/or liquids to clean your monitor.
3. This monitor features ventilation openings on the back of the unit. Avoid blocking these
openings to prevent the monitor from overheating.
4. Avoid placing this monitor near any heat sources e.g: portable heaters or heating vents,
as this may cause damage to your monitor.
5. Do not spray cleaner and or any kind of liquid directly onto the monitor’s screen or any
part of the monitor.
6. Do not insert anything into any part of the monitor especially the ventilation openings.
7. Always make sure your monitor is placed on a secure, level surface to prevent it from
falling and sustaining damage.
8. Unplug your monitor during any extended periods of non-use.
9. Do not place heavy items on the monitor or monitor cables.
10. Do not attempt to disassemble or remove parts from the monitor. Any disassembly or
modication etc. not performed by an authorized technician can result in damage to the
monitor and/or possible exposure to high voltage electricity which may lead to serious
injury or death.
VIOTEK®shall not be held responsible for injury or damage of products or persons due to
failure to adhere to the aforementioned precautions or any others noted hereafter.

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Section 2: Box Contents
Monitor x 1 Stand Stem x 1 Stand Base x 1
Power Cable x 1
(AC 100-240V, 50/60Hz)
NO. 2 Screws x 4
(for Mounting)
NO.1 Screws x 3
(for Stand Installation) DP Cable x 1
Screwdriver x 1 User Manual x 1
• The NO. 1 Screws come in two sizes: 12mm x 2 and 16mm x 1
• The NO. 2 Screws come in two sizes: 26mm x 2 and 30mm x 2.
26mm
30mm
16mm
12mm

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Section 3: Product Overview
3.1 – Monitor Buttons
8 DP Connector: Insert one end of the DP cable into the computer’s DP output and
connect the other end to the monitor’s DP port.
9 HDMI Connector: Insert one end of the HDMI cable into the computer’s HDMI output
and connect the other end to the monitor’s HDMI port.
8 9
1 3 4 5 6 72
1 Power Connector: Insert the power cable to supply power to the monitor.
2 M Menu Button: Press to display the OSD menu or enter sub-menus.
3 Down Button: Press to move down in the menus.
4 Up Button: Press to move up in the menus.
5 E Exit Button:Press to exit.
6 Power Button: Press to turn the monitor on/off.
7 LED Indicator: Changes colors to indicate status. Refer to Section 8.
The E button can also be used to switch between two color gamuts when a compatible
graphics card and either HDMI or DP connections are in use.
3.2 – Monitor Ports

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Section 4: Stand Installation
Keep the foam over the monitor before attaching the stand.
1. Open the package, take out the product with foam still attached, and gently place it on a
desktop or table. Monitor
Stand Base
Foam
Stand Stem
2. Take out the two parts of the stand, remove the foam covering the back of the monitor, and
press the button to remove the stand plate.
Button
Stand Plate
3. Use the included screwdriver and two 12mm NO.1 screws to fasten the mounting plate to
the stem. Next, use the remaining 16mm NO.1 screw to fasten the base to the stem.
NO.1 Screw
16mm x 1
Stand Stem
NO.1 Screws
12mm x 2
4. Insert the stand’s plate into the opening on the back of the monitor. It should click into
place. Make sure the stand is securely attached to the back of the monitor then remove the
monitor from the remaining foam section and stand it up on a table or desk as desired.
If needed, the stand can easily be detached from the monitor by pressing the button near
the mounting plate. Make sure the monitor is laid on a at surface before removing the
stem.
Monitor
Stem
Stand Plate
Button

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Section 5: Mount Installation
This monitor ONLY includes screws which may be used when attaching the monitor to a e
mount. No mount or mounting accessory is included.
Keep the foam underneath the monitor before attaching the stand to a mount or
accessory.
1. Open the package, take out the product with foam still attached, and gently place it on a
desktop or table. Remove the extra parts and the foam covering the back of the monitor
and press the button to remove the stand plate. If the monitor is already attached to the
stand, remove the stand.
Monitor
Stand Base
Foam
Stand Stem
Button
Stand Plate
2. Remove the original screws x 4 ( 1) from the opening in the back of the monitor. Follow
the directions received with your mount, stand, or accessory and install the monitor on the
wall or xture as desired. Remember to use the included NO. 2 screws when attaching
anything to the back of the monitor. Refer to the image ( 2) for correct screw placement.
1
Use the 30mm
NO. 2 Screws x 2
Use the 26mm
NO. 2 Screws x 2
2
- Do not discard the original screws.
- Use only the NO. 2 Screws (30 mm x 2 pcs, 26mm x 2 pcs) provided. You MUST
follow the gure above to nish the installation.
Mount
(Not included)

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Section 6: Connectivity Options
6.1 – Removing the Port Cover
Before connecting any cables, remove the port cover rst.
Port Cover
Back of Monitor
6.2 – Connecting the Power Cable
Connect the included power cable to the power connector, and then plug the other end into an
wall outlet.
Power Cable

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6.3 – DP Connectivity
In order for the monitor to receive DP signals from the computer, use the DP cable to connect
the monitor to the computer.
DP
DP OUTPUT
DP Cable (Included)
6.4 – HDMI Connectivity
In order for the monitor to receive HDMI signals from the computer, use the HDMI cable to
connect the monitor to the computer.
HDMI OUTPUT
PC
HDMI Cable (Not included)