Viotek NB32CW User manual

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user manuals and product materials. ver.3.0 2/21/19
NB32CW/NB32CB

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Table of Contents
Section 1: Safety Precautions ............................................ 4
Section 2: Box Contents ..................................................... 5
Section 3: Product Overview .............................................. 6
3.1 – Monitor Buttons ....................................................... 6
3.2 – Monitor Ports .......................................................... 6
Section 4: Stand Installation .............................................. 7
Section 5: Mount Installation.............................................. 8
Section 6: Connectivity Options ........................................ 9
6.1 – Removing the Port Cover ........................................ 9
6.2 – Connecting Your Earphones ................................... 9
6.3 – Connecting the Power Cable .................................. 10
6.4 – VGA Connectivity.................................................... 10
6.5 – HDMI Connectivity .................................................. 10
Section 7: Basic Operation ................................................. 11
Section 8: Indicator Light.................................................... 11
Section 9: OSD..................................................................... 12
9.1 – OSD Menu Functions .............................................. 13
Section 10: ECO Modes and Gameplus Switching........... 14
Section 11: Troubleshooting............................................... 15
Section 12: Specifications .................................................. 16
Section 13: 1 Year Limited Hardware Warranty ................ 17

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Section 1: Safety Precautions
Read and observe the following warnings and information below.
1. Before cleaning, always unplug your monitor. It is recommended that you use
dry cloth or lightly damp cloth to clean your monitor. Dry cloth is, however,
the safest. If using damp cloth, wait for your monitor to completely dry before
plugging it in again.
2. Do not use alcohol or ammonia-based cleaner and/or liquids to clean your
monitor.
3. This monitor features ventilation openings on the back of the unit. Avoid blocking
these openings to prevent the monitor from overheating.
4. Avoid placing this monitor near any heat sources e.g: portable heaters or heating
vents, as this may cause damage to your monitor.
5. Do not spray cleaner and or any kind of liquid directly onto the monitor’s screen
or any part of the monitor.
6. Do not insert anything into any part of the monitor especially the ventilation
openings.
7. Always make sure your monitor is placed on a secure, level surface to prevent it
from falling and sustaining damage.
8. Unplug your monitor during any extended periods of non-use.
9. Do not place heavy items on the monitor or monitor cables.
10. Do not attempt to disassemble or remove parts from the monitor. Any
disassembly or modication etc. not performed by an authorized technician
can result in damage to the monitor and/or possible exposure to high voltage
electricity which may lead to serious injury or death.
VIOTEK®shall not be held responsible for injury or damage of products or persons
due to failure to adhere to the aforementioned precautions or any others noted
hereafter.

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Section 2: Box Contents
Monitor x 1 Stand Stem x 1 Stand Base x 1
Power Cable x 1
(AC 100-240V, 50/60Hz)
NO. 2 Screws x 4
(for Mounting)
NO.1 Screws x 7
(for Stand Installation) HDMI Cable x 1
Screwdriver x 1 User Manual x 1
• The NO.1 screws come in two types, P-Head and K-Head. Extra screws of each
type may be included.
• The NO.2 screws come in two sizes, 26mm and 31mm.
26mm
31mm
K-Head
12mm
P-Head
12mm

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Section 3: Product Overview
3.1 – Monitor Buttons
8 Audio Output: Insert one end of the audio cable into the computer’s audio
output to receive the audio signals from your monitor.
9 VGA Connector: Insert one end of the VGA cable into the computer’s VGA
output and connect the other end to the monitor’s VGA port.
10 HDMI Connector: Insert one end of the HDMI cable into the computer’s
HDMI output and connect the other end to the monitor’s HDMI port.
8 10
9
1 3 4 5 6 72
1 Power Connector: Insert the power cable to supply power to the monitor.
2 M Menu Button: Press to display the OSD menu or enter sub-menus.
3 Down Button: Press to move down in the menus.
4 Up Button: Press to move up in the menus.
5 E Exit Button:Press to exit.
6 Power Button: Press to turn the monitor on/off.
7 LED Indicator: Changes colors to indicate status. Refer to Section 8.
3.2 – Monitor Ports

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Section 4: Stand Installation
Keep the foam underneath the monitor before attaching the stand.
1. Open the package and take out the monitor with foam still attached. Gently
place it on a desktop or table. Next, use the included screwdriver and three NO.1
P-Head screws to fasten the base to the stem.
NO.1 P-Head Screws
12mm x 3
Stand Stem
Base
2. Remove the foam covering the back of the monitor. Press the release button to
remove the stand plate. Next, use two NO.1 K-Head screws to fasten the stand
plate to the stem.
Release Button
Stand Plate
NO.1 K-Head
Screws 12mm x 2
3. Insert the stand plate into the opening on the back of the monitor. It should click
into place. Make sure the stand is securely attached to the back of the monitor
before removing the remaining foam. Be sure to place the monitor on a level,
even table or desk.
If needed, the stand can easily be detached from the monitor by pressing the
release button near the stand plate. Make sure the monitor is laid on a at
surface before removing the stand.
Monitor
Stem
Stand Plate
Release
button

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Section 5: Mount Installation
This monitor ONLY includes screws that may be used when attaching the
monitor to a VESA 75 x 75mm type mount. No VESA mount or mounting
accessory is included.
Keep the foam underneath the monitor before attaching the stand to a mount
or accessory.
1. Open the package and take out the monitor with foam still attached. Gently place
it on a desktop or table. Remove the extra parts and the foam covering the back
of the monitor. Press the release button to remove the stand plate. If the monitor
is already attached to the stand, remove the stand.
Release Button
Stand Plate
2. Remove the original screws x 4 ( 1) from the opening in the back of the monitor.
3. Follow the directions received with your VESA mount, stand, or accessory and
install the monitor on the wall or xture as desired. Remember to use the included
NO. 2 screws when mounting the monitor. Refer to the image ( 2) for correct
screw placement.
1
Use the 31mm
NO. 2 Screws x 2
Use the 26mm
NO. 2 Screws x 2
2
- Use only the NO. 2 Screws (31 mm x 2 pcs, 26mm x 2 pcs) provided
for this type of installation.
- Do not discard the original screws. These may be needed for future
use.
Mount
(Not included)

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Section 6: Connectivity Options
6.1 – Removing the Port Cover
Before connecting any cables, remove the port cover rst.
Port Cover
Back of Monitor
6.2 – Connecting Your Earphones
Plug in your earphones to receive the audio signals from your monitor.
Earphones (Not included)
After pluging in the earphones, you can use the clip on the back of the stand
stem to conveniently manage cables or store your headphones. Gently pull the
clip back to open it. Note: The clip only opens at 77-80 degree angles and can
only hold 30.9 lbs / 14kg. Do not force the clip further open or store heavy items
as this may break the clip and/or damage your monitor.
Stand Stem
77o-80o
Clip
Listening to loud audio for prolonged periods of time may permanently
damage your hearing.

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6.3 – Connecting the Power Cable
Connect the included power cable to the power connector, and then plug the other
end into a wall outlet.
Power Cable
6.4 – VGA Connectivity
In order for the monitor to receive VGA signals from the computer, use a VGA cable
to connect the monitor to the computer.
VGA
VGA OUTPUT
VGA Cable (Not included)
6.5 – HDMI Connectivity
In order for the monitor to receive HDMI signals from the computer, use the HDMI
cable to connect the monitor to the computer.
HDMI OUTPUT
PC
HDMI Cable (Included)

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Section 7: Basic Operation
When connecting or disconnecting any cables, remove the port cover rst.
Refer to Section 6.1.
1. Insert one end of the HDMI cable into your PC’s graphics card. A VGA cable
may also be used. A VGA cable is not included.
2. Connect the other end of the cable to the corresponding connector on your
monitor.
VGA Connector
HDMI Connector
3. Connect the power cable to your monitor then connect the other end to your
power source. It is recommended that you use a surge protector with adequate
voltage if a wall outlet cannot be reached directly.
4. Locate the power button on the monitor and press it to turn the monitor on.
FreeSync
Please note: FreeSync is turned off by default. To enjoy the benets of FreeSync,
you must have hardware with FreeSync capability, an HDMI cable, and the latest
graphic drivers. To use this feature, connect your computer and monitor with an
HDMI cable. After connecting, you may receive a prompt to enable the feature on
your computer. If you do not receive the prompt, you can enable the function in your
graphics card menu. See your graphics card manufacturer’s documentation for
instructions on how to turn on and/or enable FreeSync.
Section 8: Indicator Light
Indicator Light
Solid blue light indicates power is on and the monitor is operating normally. Flashing
blue light indicates no video source has been detected. Red light indicates that no
horizontal or vertical signal has been detected or voltage is low. Please ensure your
computer is on and all video cables are fully inserted and/or connected.

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Section 9: OSD
The On-Screen Display (OSD) Menu may be used to adjust your monitor’s settings
and appears on screen after turning on the monitor and pressing the Mbutton.
When using the monitor for the rst time, settings will automatically adjust to
optimal settings according to your computer’s conguration and parts etc.
1. Press any one of the buttons (M, , , E, ) to activate the navigation window.
eco
2. Press Mto enter the OSD menu.
BRIGHTNESS
BRIGHTNESS
CONTRAST
ECO
DCR
STANDARD
OFF
3. Press or to browse functions.
• Highlight the desired function, then press Mto enter the sub-menu.
• Press or to browse sub-menus, then press Mto highlight the desired
function.
• Press or to highlight an option, then press M to conrm the settings and exit
the current screen.
4. Press Eto exit the current screen.

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9.1 – OSD Menu Functions
Main Menu Sub-Menu Options Description
BRIGHTNESS Brightness 0~100 Adjust display brightness
Contrast 0~100 Adjust display contrast
ECO Standard, Game,
RTS, FPS, Movie,
Tex t
Set visual mode
DCR On Turn on DCR function
Off Turn off DCR function
IMAGE Aspect Wide, Auto, 4:3 Set aspect ratio
C O L O R T E M P. Color temp. Warm, User, Cool, Adjust color temperature
Red 0~50 Customize RGB components
Green 0~50
Blue 0~50
OSD SETTING Language English, Español,
Русский, Français,
한국, Português,
Deutsch, Türkçe,
简体中文,
Polski, Italiano,
Nederlands
Set OSD language
OSD H. POS. 0-100 Adjust the OSD horizontal
position
OSD V.POS. 0-100 Adjust the OSD vertical position
OSD Timer 0~60 Set how long the OSD remains
open after non-use
Transparency 0-100 Set the OSD overall
transparency
RESET Reset N/A Reset monitor congurations
MISC Signal source HDMI, VGA Display the input signal
Low blue ray 0-100 Set blue light ltering level
Mute On, Off Turn mute function on/off
Volume 0-100 Adjust audio volume

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Section 10: ECO Modes and Gameplus Switching
1. Press any one of the buttons (M, , , E, ) to activate the navigation window.
eco
2. Press to switch Gameplus modes. According to the needs of your game,
choose the corresponding game icon. These game icons are primarily designed
to optimize your aim during shooting games, though they can be used for other
scenarios.
3 Press to switch ECO modes. These modes include Standard, Text, Movie,
Game, FPS and RTS modes and can be used to optimize settings according to
your activity. Standard mode is suitable for most activities.

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Section 11: Troubleshooting
The screen is blank
• Press the power button to turn the monitor on.
• Conrm the brightness and contrast settings are set normally.
• Check if the indicator light is ashing. If so, this indicates there is no signal from
your video source.
• If your source is a notebook or laptop, be sure that its settings are in mirror or
extension mode and the device itself is powered on.
The image is out of focus
• Ensure the video cable is inserted properly at both ends.
The screen is flashing
• Try an alternative power source. If the current one is insufcient, it may be
causing this issue.
• Ensure devices such as non-shielded speakers, uorescent lighting, AC
transformers, table fans etc. are a safe distance away from your screen to avoid
magnetic disturbances.
The color bleeds or visual effects appear unusual.
• If your screen is all red or blue, or any colors disappear, check to see that the
cable is properly inserted. A loose connection can cause a bad signal.
• Try connecting to another video source for comparison.
The screen appears to be scrolling, rolling, or moving unusually.
• Check that your source frequency is within 55-75Hz.
• Reconnect and ensure your video cable is secure.
The monitor needs cleaning
• Make sure the monitor has been powered off before cleaning.
• Always use soft, non-abrasive cloth when cleaning.
• Use dry, non-abrasive cloth to gently remove debris or dust.
• If necessary, lightly dampen cloth with water and gently clean the surface.
• Never use alcohol or ammonia-based cleaning solutions.
• Never spray liquid directly onto any part of the monitor.
The indicator light does not work
• Check if the power is on.
• Check if the power cable is fully connected to a wall outlet.
Cannot plug and play.
• Make sure the monitor is compatible with your PC.
• Make sure your graphics card is compatible with the monitor.
• Make sure the pins within the cable’s connectors are not damaged.
Dim image
• Adjust the brightness and contrast ratio.
Image jitter/moire pattern
• Nearby electric equipment may interfere with the monitor.

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Light indicator is on or flashing, but there is no image displayed on screen
• Check if the monitor is receiving power.
• Check if the graphics card is installed properly.
• Make sure the HDMI cable is securely connected to the monitor.
• Make sure the pins within the cable’s connectors are not damaged.
Color shortage (red, green, or blue)
• Make sure the pins within the cable’s connectors are not damaged.
Image position is not centered/the size is not right
• Please adjust Clock or Auto settings.
Color difference (colors are not optimized)
• Adjust RGB colors or reset color temperature.
Section 12: Specifications
Item Detail
Model Number NB32CW/NB32CB
Screen Size 31.5’’
Curvature 1800R
Viewing Angle 178° (H)/178° (V)
Aspect Ratio 16:9
Resolution 1920x1080p
Backlight E-LED
LED Indicator Power on: Blue (LED); Power saving : Blue Flicker (LED)
Typical Brightness 250 cd/m2
Default Color Temp. 6500
Color Gamut 92% sRGB; 68% NTSC
Contrast Ratio 3,000:1 (Static)
Dot Pitch 0.3637x0.1212mm
Response Time GTG 8Ms
Refresh Rate 60-75Hz (75 Max.)
Speaker NA
Ports VGA x 1, HDMI x 1, Audio x 1 (Output)
Power AC100-240V, 50/60Hz 1.5A
Power Consumption Typical: 36W, Max: 50W; Standby ≤ 0.5W
OSD Language English, Español, Русский, Français, 한국, Português,
Deutsch, Türkçe, 简体中文, Polski, Italiano, Nederlands
Usage Temp. 32°F~95°F (Operating), -4°F~140°F (Storage), 10-90%
RH (Non-Condensation)
Tilt Angle Forward 5°; Backward 15°
VESA Compatibility 75x75mm
Dimension (With Stand) 28.3x9.8x19.5” (718.26x248.08x496.83mm)
Weight 17.6lbs (Net) / 22lbs (Gross)

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Section 13: 1 Year Limited Hardware Warranty
Your VIOTEK® NB32CW/NB32CB Curved Monitor (”Product”) includes a One Year
Limited Hardware Warranty (“Warranty”). The Warranty covers product defects in
materials and workmanship under normal use. This Warranty is limited to residents of
the United States and Canada only and is available only to original purchasers. This
Warranty gives you specic legal rights and you may also have other rights which vary
from state to state.
This Warranty starts on the date of your purchase and lasts for one year (the “Warranty
Period”). The Warranty Period is not extended if the Product is repaired or replaced.
We may change the availability of this limited warranty at our discretion, but any
changes will not be retroactive.
Warranty services are provided by Warranty Pro (“WP“). If a hardware defect arises
and a valid claim is received within the Warranty Period, at its option and to the extent
permitted by law, WP will: (1) repair the hardware defect by using new or refurbished
parts that are equivalent to new in performance and reliability; or (2) exchange the
Product with a product that is new or refurbished which is substantially equivalent to
the original product. This Warranty is for one replacement only of like-items and does
not cover items out of production if the product is no longer made or stocked. This
Warranty is not assignable or transferable. The original purchaser may call WP’s toll-
free number at 1-855-229-9472 for service requests.
When a product or part is exchanged, any replacement item becomes your property
and the replaced item becomes WP’s property. This warranty only covers technical
hardware defectiveness during the warranty period and under normal use conditions.
WP does not warrant uninterrupted or error-free operation of this Product. This
Warranty does not cover any damage due to: (a) transportation; (b) storage; (c)
improper use; (d) failure to follow the product instructions or to perform any preventive
maintenance; (e) modications; (f) unauthorized repair; (g) normal wear and tear; or
(h) external causes such as accidents, abuse, or other actions or events beyond our
reasonable control.
Important: Do not disassemble the Product. Disassembling the Product will void this
Warranty. Only WP or a party expressly authorized by WP should perform service on
this Product.
DISCLAIMER OF WARRANTY: THE REMEDIES DESCRIBED ABOVE ARE
YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR
ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER
NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR
THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES
BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE
DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.

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SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO YOU.
THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING
WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS
EXPRESS LIMITED WARRANTY.
DECLARATION OF CONFORMITY
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC RELATED INFORMATION:
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and receiver.
· Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modications to this equipment. Such modications could void the
user’s authority to operate the equipment.

COPYRIGHT ©2019 VIOTEK. ALL RIGHTS RESERVED.