Viotek GNV27DB User manual

In order to continue serving our customers and providing the best products, our product information
including our user manuals may receive updates from time to time. Please check our website for the
latest user manuals and product materials.
GNV27DB
GAMING MONITOR
USER MANUAL
GNV27DB.indd 1 2020/3/26 18:39:11

GNV27DB.indd 2 2020/3/26 18:39:11

3
Table of Contents
Section 1: Safety Precautions ............................................ 4
Section 2: Box Contents ..................................................... 5
Section 3: Product Overview .............................................. 6
3.1 – Monitor Buttons ....................................................... 6
3.2 – Monitor Ports .......................................................... 6
Section 4: Stand Installation .............................................. 7
Section 5: Mount Installation.............................................. 8
Section 6: Basic Operation................................................. 9
Section 7: Indicator Light.................................................... 9
Section 8: OSD..................................................................... 10
8.1 – OSD Menu Functions.............................................. 11
Section 9: ECO Modes and Gameplus............................... 13
Section 10: Troubleshooting............................................... 13
Section 11: Specifications .................................................. 15
Section 12: One-Year Limited Hardware Warranty ........... 16
GNV27DB.indd 3 2020/3/26 18:39:11

4
Section 1: Safety Precautions
Read and observe the following warnings and information below.
1. Before cleaning, always unplug your monitor. It is recommended that you use
dry cloth or lightly damp cloth to clean your monitor. Dry cloth is, however,
the safest. If using damp cloth, wait for your monitor to completely dry before
plugging it in again.
2. Do not use alcohol or ammonia-based cleaner and/or liquids to clean your
monitor.
3. This monitor features ventilation openings on the back of the unit. Avoid blocking
these openings to prevent the monitor from overheating.
4. Avoid placing this monitor near any heat sources, e.g., portable heaters or
heating vents, as this may cause damage to your monitor.
5. Do not spray cleaner and or any kind of liquid directly onto the monitor’s screen
or any part of the monitor.
6. Do not insert anything into any part of the monitor especially the ventilation
openings.
7. Always make sure your monitor is placed on a secure, level surface to prevent it
from falling and sustaining damage.
8. Unplug your monitor during any extended periods of non-use.
9. Do not place heavy items on the monitor or monitor cables.
10. Do not attempt to disassemble or remove parts from the monitor. Any
disassembly or modication etc. not performed by an authorized technician
can result in damage to the monitor and/or possible exposure to high voltage
electricity which may lead to serious injury or death.
VIOTEK®shall not be held responsible for injury or damage of products or persons
due to failure to adhere to the aforementioned precautions or any others noted
hereafter.
The terms HDMI and HDMI High-Denition Multimedia Interface, and
the HDMI Logo are trademarks or registered trademarks of HDMI
Licensing Administrator, Inc. in the United States and other countries.
GNV27DB.indd 4 2020/3/26 18:39:11

5
Section 2: Box Contents
Monitor x 1 Stand Stem x 1 Stand Base x 1
Power Cable x 1
NO. 2 Screws x 4
(for Mounting)
NO.1 Screws x 4
(for Stand Installation) DP Cable x 1
Screwdriver x 1 User Manual x 1
The screws come in different sizes: NO.1 (11mm x 4 pcs), NO.2 (35mm x 4
pcs). Extra screws may be included.
35mm
GNV27DB.indd 5 2020/3/26 18:39:12

6
Section 3: Product Overview
3.1 – Monitor Buttons
7 Audio Output: Insert one end of the audio cable into an external audio
source, e.g., speakers or headphones, to pass audio signals through the
monitor.
8 DP Connector: Insert one end of the DP cable into the computer’s DP output
and connect the other end to the monitor’s DP port.
9 HDMI Connectors: Insert one end of the HDMI cable into the computer’s
HDMI output and connect the other end to the monitor’s HDMI port.
10 Power Connector: Insert the power cable to supply power to the monitor.
7 8 9 10
2 3 4 5 61
1 M Menu Button: Press to display the OSD menu or enter sub-menus.
2 Down Button: Press to move down in the menus.
3 Up Button: Press to move up in the menus.
4 E Exit Button:Press to exit.
5 Power Button: Press to turn the monitor on/off.
6 LED Indicator: Changes colors to indicate status. Refer to Section 7.
3.2 – Monitor Ports
HDMI 2.0 HDMI 1.4
GNV27DB.indd 6 2020/3/26 18:39:13

7
Section 4: Stand Installation
Keep the foam underneath the monitor before attaching the stand.
1. Open the package and take out the monitor with foam still attached. Gently place
it top-down on a desktop or table.
2. Take out the stem and base. Use the included screwdriver and one screw to
fasten base to the stem.
Screw x 1
Stand Stem
Base
3. Remove the foam covering the bottom of the monitor, then remove the adapter
from the back of monitor. Use two NO. 1 screws to fasten adapter onto the stem.
Adapter
Screws x 2
4. With the stand fully assembled, reattach it onto the back of monitor. Then remove
the remaining foam on monitor and stand it up on a at, level desktop or table.
Press the button to remove the monitor from the bracket if mounting.
Button
Make sure the monitor is laid on a at surface before removing the stand.
GNV27DB.indd 7 2020/3/26 18:39:14

8
Section 5: Mount Installation
1. Open the package and take out the product with foam still attached. Gently
place it on a desktop or table. Remove the extra parts and the foam covering the
monitor. If the monitor is already attached to the stand, remove the stand.
Button
2. Press the button to remove the adapter on back of monitor, then tighten the
included four NO. 2 screws onto the mounting holes on back of monitor.
NO. 2
Screws x 4
3. Install the monitor on the wall, mount, or xture as desired.
Mount
(not included)
GNV27DB.indd 8 2020/3/26 18:39:15

9
Section 6: Basic Operation
1. Insert one end of the DisplayPort (DP) cable into your PC’s graphics card. An
HDMI cable (not included) may also be used. A DP cable is included for your
convenience.
2. Connect the other end of the cable to the corresponding connector on your
monitor.
HDMI Ports
Audio Out
DP Port HDMI 2.0 HDMI 1.4
3. Connect the power cable to your monitor, then connect the other end to your
power source. It is recommended that you use a surge protector with adequate
voltage if a wall outlet cannot be reached directly.
4. Locate the power button on the monitor and press it to turn the monitor on.
AMD FreeSync
This feature is off by default. To activate, you must have a DP or HDMI cable,
and FreeSync-compatible hardware with the latest graphic drivers installed.
After connecting your computer and monitor with a DP or HDMI cable, you may
receive a prompt to enable the feature on your computer. If you do not, you may
need to enable the function in your graphics card menu. See your graphics card
manufacturer’s documentation for instructions.
Section 7: Indicator Light
Indicator Light
Solid blue light indicates power is on and the monitor is operating normally. Flashing
blue light indicates no video source, no horizontal or vertical signal has been
detected or voltage is low. Please ensure your computer is on and all video cables
are fully inserted and/or connected.
GNV27DB.indd 9 2020/3/26 18:39:15

10
Section 8: OSD
The On-Screen Display (OSD) Menu may be used to adjust your monitor’s settings
and appears on screen after turning on the monitor and pressing the M( ) button.
When using the monitor for the rst time, settings will automatically adjust to
optimal settings according to your computer’s standard conguration settings.
1. Press any one of the buttons (M, , , E, ) to activate the navigation window.
eco
2. Press M( ) to enter the OSD menu.
DP
Resolution：1920x1080@60Hz
Input Source
Brightness/Contrast
Color Setting
Picture Quality Setting
Display
Audio
Multi-Window
OSD
Other
DP
HDMI 1 (2.0)
HDMI 2 (1.4)
HDMI 3 (1.4)
Window1：
InputSource：DP
Resolution：1920x1080@60Hz
Window2:
InputSource：
Resolution：
HDMI
Resolution：2560x1440@60Hz
Input Source
Brightness/Contrast
Color Setting
Picture Quality Setting
Display
Audio
Multi-Window
OSD
Other
DP
HDMI 1 (2.0)
HDMI 2 (1.4)
HDMI 3 (1.4)
Window1：
InputSource：HDMI2
Resolution：2560 x1440@60Hz
Window2:
InputSource：
Resolution：
3. Press ( ) or (
eco
) to browse functions.
• Highlight the desired function, then press M( ) to enter the sub-menu.
• Press ( ) or (
eco
) to browse sub-menus, then press M( ) to highlight the
desired function.
• Press ( ) or (
eco
)to highlight an option, then press M( ) to conrm the
settings and exit the current screen.
4. Press E( ) to exit the current screen.
GNV27DB.indd 10 2020/3/26 18:39:15

11
8.1 – OSD Menu Functions
Main Menu Sub-Menu Options Description
Input Source
DP NONE Switch to DP signal input
HDMI 1 (2.0),
HDMI 2 (1.4),
HDMI 3 (1.4)
NONE Switch to HDMI signal input
Brightness/
Contrast
Brightness 0~100 Adjust display brightness
Contrast 0~100 Adjust display contrast
DCR
On Turn on DCR function
Off Turn off DCR function
Color Setting
Gamma
Gamma 2.0
Set Gamma add-inGamma 2.2
Gamma 2.4
Picture Mode
Standard, Text,
Movie, Game, FPS,
RTS
Set visual mode according to activity
Color
Temperature Warm, Cool, User Select color temperature
Low Blue Light 0~100 Set blue light ltering level
Hue 0~100 Adjust hue levels
Saturation 0~100 Adjust saturation levels
Picture Quality
Settings
Sharpness 0~100 Adjust display sharpness
Response Time Off, High, Middle,
Low Adjust response time
Noise Reduction Off, High, Middle,
Low
Reduce the interference of image noise
caused by signal source interference
Super Resolution Off, High, Middle,
Low
When the resolution of the display screen
is low, this function can be turned on to
enhance the image resolution.
Dynamic
Luminous Control On, Off Compensate for gray scale display screen and strengthen the expression of gray scale
Display
Aspect Ratio Wide Screen, 4:3,
Auto
Select on-screen aspect ratio
LedMode Normal Select DP version
Audio
Mute On, Off Turn mute mode on/off
Volume 0-100 Adjust audio volume
Audio Source Auto Source,
HDMI, DP Select audio signal input via HDMI or DP
GNV27DB.indd 11 2020/3/26 18:39:16

12
Main Menu Sub-Menu Options Description
Multi-Window Multi-Window Off, PIP Mode,
PBP 2Win
Select PIP/PBP modes according to the
number of input signals etc.
Sub Win2 Input HDMI 1.4, HDMI
1.4, HDMI 2.0, DP
Select according to input signal for PIP/PBP
mode
PIP Size Small, Medium,
Large
Adjust the PIP/PBP display window size
PIP Position Top Right, Top
Left, Bottom Right,
Bottom Left
Adjust the PIP/PBP window position
Swap NONE Swap the PIP/PBP signal sources
OSD Language English, Español,
Русский, Français,
한국, 日本語, 简体
中文
Set OSD language
OSD H-Position 0-100 Adjust the OSD’s horizontal position
OSD V-Position 0-100 Adjust the OSD’s vertical position
OSD
Transparency
0-100 Adjust OSD’s overall transparency
OSD Time Out 5-100 Set how long the OSD remains open after
non-use
OSD Rotation Normal, 90, 180,
270
When the user ips the display, this function
can also ip the OSD to achieve the best
display angle
Other DP Version DP1.2 Select DP version
FreeSync
(Adaptive Sync)
On, Off Turn on/off Freesync
Reset Reset monitor congurations
GNV27DB.indd 12 2020/3/26 18:39:16

13
Section 9: ECO Modes and Gameplus
1. Press any one of the buttons (M, , , E, ) to activate the navigation window.
eco
2. Press () to switch Gameplus modes. Choose the crosshair icon best suited for your
game. These game icons are primarily designed to optimize your aim during shooting
games, though they can be used for other scenarios.
3. Press (eco) to switch ECO modes. These modes include Standard, Photo, Movie,
Game, FPS, and RTS and can be used to optimize settings according to your activity.
Standard mode is suitable for most activities.
Standard
4. Press E( ) to switch color gamut mode between “Limited” and “Full” when optimal
conguration is used (i.e., compatible graphics card and either DP or HDMI cables).
RGB Range:Full
Section 10: Troubleshooting
The screen is blank
• Press the power button to turn on the monitor.
• Conrm the brightness and contrast settings are set normally.
• Check if the indicator light is ashing. If so, this indicates there is no signal from
your video source.
• If your source is a notebook or laptop, be sure that its settings are in mirror or
extension mode and the device itself is powered on.
The image is out of focus
• Ensure the video cable is inserted properly at both ends.
The screen is flashing
• Try an alternative power source. Insufcient power may be causing this issue.
• Ensure devices such as non-shielded speakers, uorescent lighting, AC
transformers, table fans, etc., are a safe distance away from your screen to avoid
magnetic disturbances.
GNV27DB.indd 13 2020/3/26 18:39:16

14
The color bleeds or visual effects appear unusual.
• If your screen is all red or blue, or any colors disappear, check to see that the
cable is properly inserted. A loose connection can cause a bad signal.
• Try connecting to another video source for comparison.
The screen appears to be scrolling, rolling, or moving unusually.
• Check that your source frequency is within 144Hz.
• Reconnect and ensure your video cable is secure.
The monitor needs cleaning
• Make sure the monitor has been powered off before cleaning.
• Always use soft, non-abrasive cloth when cleaning.
• Use dry, non-abrasive cloth to gently remove debris or dust.
• If necessary, lightly dampen a non-abrasive cloth with water and gently clean the
surface.
• Never use alcohol or ammonia-based cleaning solutions.
• Never spray liquid directly onto any part of the monitor.
The indicator light does not work
• Check that the power is on.
• Check that the power cable is connected and plugged in to a wall outlet.
Cannot plug and play.
• Ensure the monitor is compatible with PC.
• Ensure the graphics card is compatible with the monitor.
• Check cable connectors for curved or damaged pins. Replace cables if needed.
Dim image
• Adjust the brightness and contrast ratio.
Image jitter/moire pattern
• Nearby electric equipment may interfere with the monitor.
Light indicator is on or flashing, but there is no image displayed on screen
• Check that the monitor power is on.
• Check that the graphics card is installed properly.
• Check that the signal line connects securely with the monitor.
• Check cable connectors for curved or damaged pins. Replace cables if needed.
Color shortage (red, green, or blue)
• Inspect if the pins in the interface are curved.
Image position is not centered/the size is not right
• Please adjust Clock or Auto setting.
Color difference (colors are not optimized)
• Adjust RGB color or reset color temperature.
GNV27DB.indd 14 2020/3/26 18:39:16

15
Section 11: Specifications
Item Detail
Model Number GNV27DB
Screen Size 27’’
Curvature 1500R
Viewing Angle 178°(H) / 178°(V)
Aspect Ratio 16:9
Resolution 2560 x 1440p
Backlight E-LED
LED Indicator Power on: Blue (solid); Power saving: Blue (ashing)
Typical Brightness 250 cd/m2
Default Color Temp. 6500
Color Gamut 96% sRGB; 85% NTSC; DCI-P3 90%; Adobe RGB 83%
Contrast Ratio 3000:1 (Static)
Dot Pitch 0.2331 x 0.2331 mm
Response Time 6ms (GTG)
Refresh Rate 144Hz
Ports HDMI 2.0 x 1, HDMI 1.4 x 2, DP x 1, Audio out x 1
Power DC 12V, Min 4A
Power Consumption Typical: 37W, Max: 58W; Standby <=0.5W
OSD Language English, Español, Русский, Français, 한국, 日本語, 简体
中文
Usage Temp. 32°F~95°F (operating), -4°F~140°F (storage), 10-90%
RH (non-condensing)
Tilt Angle Forward 5°+ 2°; Backward 15°+2°
VESA Mounting 75 x 75 mm
Dimension (With Stand) 24.26 x 17.84 x 7.7 in (616.2 x 453.1 x 195.7mm)
Weight 10.69 Ib. / 14.82 Ib. (incl. packaging)
GNV27DB.indd 15 2020/3/26 18:39:16

16
Section 12: Three-Year Limited Hardware Warranty
Your VIOTEK®GNV27DB Curved Monitor (”Product”) includes a Three-Year Limited
Hardware Warranty (“Warranty”). The Warranty covers product defects in materials
and workmanship under normal use. This Warranty is limited to residents of the United
States and Canada only and is available only to original purchasers. This Warranty
gives you specic legal rights and you may also have other rights which vary from
state to state.
This Warranty starts on the date of your purchase and lasts for three years (the
“Warranty Period”). The Warranty Period is not extended if the Product is repaired or
replaced. We may change the availability of this limited warranty at our discretion, but
any changes will not be retroactive.
Warranty services are provided by Warranty Pro (“WP“). If a hardware defect arises
and a valid claim is received within the Warranty Period, at its option and to the extent
permitted by law, WP will: (1) repair the hardware defect by using new or refurbished
parts that are equivalent to new in performance and reliability; or (2) exchange the
Product with a new product or a refurbished one that is substantially equivalent to the
original product. This Warranty is for one replacement only of like-items and does
not cover items out of production if the product is no longer made or stocked. This
Warranty is not assignable or transferable. The original purchaser may call WP’s toll-
free number at 1-855-229-9472 for service request.
When a product or part is exchanged, any replacement item becomes your property
and the replaced item becomes WP’s property. This warranty only covers technical
hardware defectiveness during the warranty period and under normal use conditions.
WP does not warrant uninterrupted or error-free operation of this Product. This
Warranty does not cover any damage due to: (a) transportation; (b) storage; (c)
improper use; (d) failure to follow the product instructions or to perform any preventive
maintenance; (e) modications; (f) unauthorized repair; (g) normal wear and tear; or
(h) external causes such as accidents, abuse, or other actions or events beyond our
reasonable control.
Important: Do not disassemble the Product. Disassembling the Product will void this
Warranty. Only WP or a party expressly authorized by WP should perform service on
this Product.
DISCLAIMER OF WARRANTY: THE REMEDIES DESCRIBED ABOVE ARE
YOUR SOLE AND EXCLUSIVE REMEDIES AND OUR ENTIRE LIABILITY FOR
ANY BREACH OF THIS LIMITED WARRANTY. OUR LIABILITY SHALL UNDER
NO CIRCUMSTANCES EXCEED THE ACTUAL AMOUNT PAID BY YOU FOR
THE DEFECTIVE PRODUCT, NOR SHALL WE UNDER ANY CIRCUMSTANCES
BE LIABLE FOR ANY CONSEQUENTIAL, INCIDENTAL, SPECIAL OR PUNITIVE
DAMAGES OR LOSSES, WHETHER DIRECT OR INDIRECT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL
OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION
MAY NOT APPLY TO YOU.
GNV27DB.indd 16 2020/3/26 18:39:16

17
THE DURATION AND REMEDIES OF ALL IMPLIED WARRANTIES, INCLUDING
WITHOUT LIMITATION THE WARRANTIES OF MERCHANTABILITY AND FITNESS
FOR A PARTICULAR PURPOSE ARE LIMITED TO THE DURATION OF THIS
EXPRESS LIMITED WARRANTY.
DECLARATION OF CONFORMITY
This device complies with Part 15 of the FCC Rules.
Operation is subject to the following two conditions: (1) This device may not cause
harmful interference, and (2) this device must accept any interference received,
including interference that may cause undesired operation.
FCC RELATED INFORMATION:
This equipment has been tested and found to comply with the limits for a Class B
digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to
provide reasonable protection against harmful interference in a residential installation.
This equipment generates, uses, and can radiate radio frequency energy and, if not
installed and used in accordance with the instructions, may cause harmful interference
to radio communications. However, there is no guarantee that interference will not
occur in a particular installation. If this equipment does cause harmful interference to
radio or television reception, which can be determined by turning the equipment off
and on, the user is encouraged to try to correct the interference by one or more of the
following measures:
· Reorient or relocate the receiving antenna.
· Increase the separation between the equipment and receiver.
· Connect the equipment into an outlet on a circuit different from that to which the
receiver is connected.
· Consult the dealer or an experienced radio/TV technician for help.
The manufacturer is not responsible for any radio or TV interference caused by
unauthorized modications to this equipment. Such modications could void the
user’s authority to operate the equipment.
GNV27DB.indd 17 2020/3/26 18:39:16

COPYRIGHT ©2020 VIOTEK. ALL RIGHTS RESERVED.
GNV27DB.indd 18 2020/3/26 18:39:16