VIP Color VP700 User manual

VIPColorVP700
UserGuide
Printer

2
Copyright©2013VIPColorTechnologies.Allrightsreserved.
Nopartofthisdocumentmaybephotocopied,reproduced,ortranslatedtoanotherlanguagewithoutthe
priorwrittenpermissionofVIPColorTechnologi es.
Trademarks
FirefoxisatrademarkoftheMozillaFoundation.
IntelandIntelCorearetrademarksofIntelCorporationintheU.S.and/orothercountries.
JavaandOracleareregisteredtrademarksofOracleand/oritsaffiliates.
Microsoft,Windows,WindowsVista,andWindowsServerareregisteredtrademarksofMicrosoft
CorporationintheU.S.A.and/orothercountries.
Edition
VSEA1‐80002VP700PrinterUserGuideEdition3.December2013.
FCC
ThisdevicecomplieswithPart15oftheFCCrules.Operationissubjecttothefollowingtwoconditions:
(1)thisdevicemaynotcauseharmfulinterference,and(2)thisdevicemustacceptanyinterference
received,includinginterferencethatmaycauseundesiredoperation.

3
SafetyPrecautions
ElectricalShockHazard
Donotdisassembleanypartofyourprinter.Therearenouser‐repairableparts
insidetheprinter.Disassemblyofanypartoftheprinterwillvoidallwarranties.
FireHazard
Keeptheprinterwellawayfromallheatsourcesandflammablesubstances.
Switchyourprinteroffimmediatelyandunplugthepowercordfromthewall
socketifyounoticeanyofthefollowing:
• Smokerisingfromtheprinter.
• Anacridsmellcomingfromtheprinter.
• Sparksbeingemittedfromprinter.
Contactyoursupplierassoonaspossible.
WARNING:HazardousMovingParts
Keepfingersandotherbodypartsawayfromtheprinter.
Installation
• Installtheprinteronaflat,levelsurface.
Theprintermustremainlevelatalltimes.Tiltingtheprintermaycauseundue
leakageofinkandaffectperformanceandprintquality.
• Avoidwidetemperaturevariations.
Installtheprinterinaprotectedlocationawayfromdirectsunlight,open
windowsoranyotherplacessubjecttotemperatureextremes.
PowerSupply
InputRating 100–240VAC,50/60Hz,3.6A
OperatingTemperature 15°Cto35°C
• AlwaysusethePowerbuttononthecontrolpaneltoturntheprinteroff.
Removingpowertotheprinterinanyothermannermaydamagetheprinter.
• Useonlythesuppliedpowercord.
Useofanyotherpowersuppliesorcordsmaydamagetheprinterandvoidyour
warranty.

4
PrinterUsage
• Ensureadequateventilationtotheprinter.
Blockingventilationopeningsaroundtheprintermaycauseittooverheatand
becomedamaged.
•Keepliquidsandheavyobjectsawayfromtheprinter.
Heavyobjectsmaywarptheoutershell,damagingtheprinter.Liquidsmay
discolorordamagetheskinand,iftheypenetrateit,maydamagetheprinter
beyondrepair.
• Useonlyauthorizedconsumables.
UseofanyprintheadotherthanauthorizedMemjettechnologyprintheadswill
damagetheprinterandvoidyourwarranty.Useofunauthorizedinksorink
cartridgesmaydamagetheprinterandwillvoidyourwarranty.
•Clearmediajamspromptly.
Toavoidfurtherproblems,promptlyattendtoallmediajams,aswellasany
othercauseofprinterfailure.
• Ifyouaremovingtheprinter,allowsufficienttimeafterinstallationforthe
temperatureandhumidityoftheinternalsoftheprintertoarriveatequilibrium
withthesurroundings.

5
Contents
SafetyPrecautions ......................................................... 3
SettingUpthePrinter ..................................... 7
SetUpthePrinter.......................................................... 8
TroubleshootPrinterSetup.............................................. 12
WarrantyRegistration ................................................... 13
ChangeSecurityPasswords(Administrator) ............................. 13
AdditionalNetworkingInformation ...................................... 14
IfthePrinterHasaStaticIPAddress ................................. 14
IftheConnectiontothePrinterHasChanged......................... 14
UsingthePrinter.........................................15
PartsofthePrinter ...................................................... 16
UsingtheControlPanel .................................................. 17
SelectingtheSecurityLevel.......................................... 19
ChoosingLabelMedia.................................................... 20
PrintingLabels .......................................................... 23
ChangeDefaultSettingsinPrinterDriver............................. 23
SelecttheMediaType ................................................ 25
AdjustAlignmentforPrinting........................................ 26
PrintingBorderless(Full‐Bleed)Labels .................................. 27
Export/ImportCustommediasizesettings ............................... 28
TurningOffthePrinter................................................... 29
ManagingPrinterSecurity(Administrator)............................... 31
SoftwareTools .......................................................... 33
EmbeddedWebServer(EWS)........................................ 33
SupportTools........................................................ 35
PrinterMaintenance.....................................37
GuidelinesforPreventiveMaintenance................................... 38
ReplacinganInkCartridge ............................................... 39
CleaningthePrinthead................................................... 40
ReplacingthePrinthead ................................................. 41
Opening/ClosingtheClamshell........................................... 44
CleaningDebrisfromtheCuttingZone................................... 46
CleaningtheSensors..................................................... 47
ReplacingtheOutputModule/CutterAssembly........................... 48
ReplacingtheServiceStation ............................................ 52
ReplacingtheTransferWiperAssembly.................................. 55
ReplacingtheAerosolFanFilter ......................................... 57
ReplacingtheWasteInkAbsorber ....................................... 58

6
Troubleshooting.........................................59
IfErrorMessagesAppear................................................ 60
PoorPrintQualityorIncorrectPrintout .................................. 62
OtherPrintingProblems ................................................. 65
ClearingaMediaJam..................................................... 66
ClearingCloggedInkNozzles............................................. 66
AdjustingSensorSensitivity ............................................. 68
Appendix................................................69
SystemRequirements.................................................... 70
ConfigOptionsontheControlPanel ...................................... 72
PrinterInterface(GPIO)Specifications................................... 75
RegulatoryInformation .................................................. 78
WorldwideVIPColorTechnologiesContacts .............................. 80

SettingUpthePrinter7
Chapter 1
SettingUpthePrinter
SetUpthePrinter8
TroubleshootPrinterSetup12
WarrantyRegistration13
ChangeSecurityPasswords(Administrator)13
AdditionalNetworkingInformation14
Setuptheprinteronaflat,levelsurfaceawayfromdirectsunlight(seeSafety
Precautionsonpage3).Ensurethatthereis:
• Apoweroutletnearby.
• Sufficientspacetoworkwiththeprinter.Themediacoverandtopcoveropen
upwards,andmedialoadingisfromtheleftsideoftheprinter.

8SettingUpthePrinter
Start 1Remove tape and packing materials
Remove tapes
foam
Remove tapes and foam
Remove cardboard 2Connect power
squeeze latches to open clamshell
pull tabs
cardboard
b
c
a
b
c
a
SetUpthePrinter

SettingUpthePrinter9
Y
C
K
M
K
Y
K
M
K
C
M
K
K
C
M
K
K
C
Y
Y
3Install ink cartridges 4Install printhead
C
K2 M
K1
Y
Missing Printhead
CONFIGURATION
3. PRINTHEAD
PRINTHEAD
2. REPLACE
Open printhead latch fully Remove caps
M
K
K
C
Y
M
K
K
C
Y
NOTE: Keep the orange cover. You will need it to cap the printhead if it is removed from the printer.
Remove printhead from packaging
C
K2 M
K1
Y
Missing Printhead
Choose display language
LANGUAGE
1. English
For other languages, press ,
LANGUAGE 1. English
Wait for printhead latch to be
released.
(Select)
(Config)
ink couplings
(Return)
a
b
c
a
b
c
a
b
c
d
e
d
c
After connecting power for the first time, press Config to set the display language for the control panel.

10SettingUpthePrinter
electrical contacts
nozzles
Check that ink is flowing through the tubes on both sides of the printhead.
Tighten knob fully
Insert media till it stops. Wait for printer to load media.
Push media roll against inner guide.
Flat side against media roll
Do not touch the ink couplings, electrical contacts, or nozzles.
No less than 45°
5Load media
f
c
g h
a
b
d
e
f
g
LoadingMedia

SettingUpthePrinter11
To connect printer to computer
To connect printer to network
VP700 Computer
USB
VP700
Network
Network
7Install printer driver
Connect USB cable when prompted
C
K2 M
K1
Y
Printer Online
CONFIGURATION 2. MAINTENANCE
MAINTENANCE 1. PRINT TEST PAGE
PRINT TEST PAGE 2. PQ PLOT
(Config)
(Select)
Load 4” x 4” or larger labels (with inter-label gap or continuous). If using continuous stock, set Media Layout to Continous in the EWS Diagnostics page.
6Print test label
Sample PQ plot
d
c
b
a
d
c
b
a
➀ ➁ ➂ ➃
Verify the following on the PQ plot:
• Lines are printed in the order yellow, black, cyan, black and magenta. • Lines are clearly defined with no white dots or streaks. • Vertical dashed lines are straight. • Bars are printed in the order yellow, black, cyan, black and magenta. • Bars are clearly defined with no white dots or streaks. • No color mixing in the bars. • Text is sharp, crisp, and legible. • Lines are printed in the order yellow, black, cyan, black and magenta. • Lines are clearly defined with no white dots or streaks.
➀
➁
➂
➃
DHCP is enabled by default. If it is not available, see “Additional Networking Information”.

12SettingUpthePrinter
TroubleshootPrinterSetup
IfMech Error 2orMech Error 3appearsonthecontrolpanelduringinstallation,check
thefollowing:
PossibleCause Solution
Servicestationisjammed. Ensurethatthecardboardisremovedfrominsidetheprinter.
Servicestationwastilted
duringshipment.
1. Turnofftheprinter:PressthePowerbuttononthecontrolpanel,then
press(Select)toconfirm.WhentheLCDdisplayturnsoff,turnoffthe
Powerswitchatthebackoftheprinter.
2. Opentheclamshelltoitshighestposition.
3. Rotatethepositioninggearforwardtoejecttheservicestation.
4. Pushtheservicestationbackin,makingsureitgoesinstraight.
Checkthealignment:thecapontheservicestationmustbeparallelwith
theedgeoftheplaten.
5. Continuepushingtheservicestationwhileyoumanuallyrotatethe
positioninggearbackwardstomovetheservicestationallthewayinto
theprintengine.
6. Closetheclamshellandturnontheprinter.
platen
cap
positioninggear
forwardtoeject
backwardtoinstall

SettingUpthePrinter13
WarrantyRegistration
1. OntheWindowsStartmenu,selectAll Programs>VIPColor>VIPColor VP700 Label
Printer>Warranty Registration.
Youwillberedirectedtothewarrantywebsite.
2. Followtheinstructionstoregister.
ChangeSecurityPasswords(Administrator)
Oncetheprinterhasbeensetup,anadministratorshouldchangethesecurity
passwordsusingtheEmbeddedWebServer(EWS).
1. OntheWindowsStartmenu,selectAll Programs>VIPColor>VIPColor VP700 Label
Printer>Toolbox.
2. ClickVIPColor VP700 Label Printertolaunchthedefaultwebbrowserandopenthe
EWSforyourprinter.
3. ClickLoginandloginwiththedefaultpassword123.
4. ClickSecurity SetuptochangethepasswordfortheEWSaswellasthepasswords
forthecontrolpanel(defaultpassword123).
SeeManagingPrinterSecurity(Administrator)onpage31formoreinformation
aboutsecurityonthisprinterandEmbeddedWebServer(EWS)onpage33onthe
EWS.
SetDateandTime
FromtheEWS,alsosetthedateandtimeontheprinterbysynchronizingwiththe
hostcomputer.ThisoptioncanbefoundinAdvanced Settings.

14SettingUpthePrinter
AdditionalNetworkingInformation
IfthePrinterHasaStaticIPAddress
DHCPisenabledbydefault.IfDHCPisnotavailableandtheprinterisassigneda
staticIPaddress,setthestaticIPaddressfromthecontrolpanelbeforeinstallingthe
printerdriver.
1. Press ( Config )onthecontrolpaneltoaccesstheconfigurationmenus.
2. Level2securityisrequiredtochangenetworksettings(seeSelectingtheSecurity
Levelonpage19).
3. Scrolltothe
NETWORK menutomakethechanges:
4. Connecttheprintertothenetwork.
5. Inserttheprintersetupdiscintothecomputer’sdiscdrivetocontinuewiththe
printerdriverinstallationforanetworkprinter.
IftheConnectiontothePrinterHasChanged
IftheprinterhasbeensetupusingaUSBconnectionandislaterconnectedviathe
network(orviceversa),reinstalltheprinterdriver.
1. Network–Connecttheprintertothenetwork.
USB–Donotconnecttheprinteratthispoint.Youwillbepromptedtodoso
duringthedriversetup.
2. Inserttheprintersetupdiscintothecomputer’sdiscdrive.SelecttheoptionAdd
another printer.
3. Followtheinstructionstocompletetheinstallation.
DHCPSetting SettoManual.
IPSettings EnterthestaticIPsettingsfortheprinter.
•StaticIP
• SubnetMask
•Gateway
•WINSServer
a.Pressandtoseteachdigit(0to9).
b.Presstomovetothenextdigit.

UsingthePrinter15
Chapter 2
UsingthePrinter
PartsofthePrinter16
ChoosingLabelMedia20
PrintingLabels23
PrintingBorderless(Full‐Bleed)Labels27
Export/ImportCustommediasizesettings28
TurningOffthePrinter29
ManagingPrinterSecurity(Administrator)31
SoftwareTools33

16UsingthePrinter
PartsofthePrinter
ControlPanel
TopCover
FrontCover
OutputSlot
MediaCover
GPIOPort
USBPort
EthernetPort
PowerSocket
PowerSwitch

UsingthePrinter17
UsingtheControlPanel
Theprinterisreadytoprintwhenthecontrolpaneldisplays Printer Online .TheData
andStatusLEDstogetherwithmessagesindicatetheprinterstatusandany
potentialproblems(Table1).
Thecontrolpanelalsoshowstheestimatedlevelsoftheinkcartridges.Inthe
examplebelow,theyellowinkcartridgelevelisbetween25to50%.
Theiconsabovetheprinterbuttonsindicatetheirfunctions,whichchange
dependingonthecurrentoperation(seeTable2).
Table1PrinterLEDs
Printerisreceivingdatafromthecomputer.
Thereareprintjobsintheprintermemory.
Theiconsabovetheprinterbuttonsindicatetheirfunctions(Table2).
• Whentheprinterisonline,press (
Config )toaccesstheconfigurationmenus.
TheoptionsaredescribedinConfigOptionsontheControlPanelonpage72.
• Press and toscrollthroughthemenus.
• Press (
Select )toselectanoptionorsetting.
C
K2 M K1
Y
Printer Online
PowerLED
PowerButton
PrinterButtons
DataLED
StatusLED
InkStatus
LED Description
DataLED
Blinking
On
StatusLED
Blinking •Printheadisbeingserviced,or
• Attentionneeded;amessagewillbedisplayed.(SeeIfError
MessagesAppearonpage60.)
On •Anerrorhasoccurred;amessagewillbedisplayed.(SeeIf
ErrorMessagesAppearonpage60.)

18UsingthePrinter
• Press ( Return )toreturntothepreviousmenu.
C
K2 M K1
Y
Printer Online
CONFIGURATION
1. Setup
Table2PrinterButtons
Config AccesstheConfigurationmenus.
Up, Down Movethroughthemenuoptions.
Select Selectamenuoptionorconfirmasetting.
Return Returntopreviousmenu.
UnloadMedia Unloadthelabels.
Pause, Resume Pauseorresumeprinting.
IfprintingRolltoRoll,theprinterpausesfor10seconds,
thenprintsthenextpageandpausesagain.Itwill
continuetoprintandpause.
Cancel Cancelprinting.
Function Description

UsingthePrinter19
SelectingtheSecurityLevel
Bydefault,theprinterpowersupinsecurityLevel0(operator),whichdoesnot
allowchangestosomeprinterparameters.Tomakechanges,selectsecurityLevel1
(supervisor)andenterthepasswordprovidedbyyouradministrator.
SecurityLevel2givesadministratoraccesstoallfunctions.

C
K2 M K1
Y
Printer Online
CONFIGURATION
1. SETUP
SETUP
2. SECURITY
SECURITY
2. Level 1
(Config)
(Select)
(Select)
(Select)
ENTER PASSWORD
Press,toset.
Presstomovetonextdigit.
1. Onthecontrolpanel,select ( Config ) SETUP  SECURITY  Level 1 or Level 2 .
2. Enterthe3‐digitpassword.
3. Press toreturntothemainmenu.

20UsingthePrinter
ChoosingLabelMedia
Ensurethatthelabelmediameetstherequirementsfortheprinter(seeTable3and
thefollowingillustrations).Alwaystestthemediafirsttoseeifitmeetsyour
expectations.Tocheckthecompatibilityoflabelmedia,printthebarcodestestpage.
Table3Mediaspecifications
Mediatype Gloss,semi‐gloss,andmatte.
Labelwidth 2.0”to8.5”(50.8mmto215.9mm)
Labellength Continuous/RolltoRoll:Maximum40”(1.016m)
RolltoCut/PrintandPresent:Maximum8"(203.2mm)
LabelthicknessMaximum0.01”(0.3mm)(includingliner,ifany)
Minimum0.005”(0.13mm)
Coresize3”(76.2mm)
Rolldiameter Maximum8”(203.2mm)
Printmode
Detection
Coatingon
JI
Minimum Maximum
I3.0”(76.0mm)cardboardcore 3.0”(76.0mm)cardboardcore
JN/A Upto8.0”(203.0mm)
theoutside
Figure1MediaRoll
MediaTypeandDimensions
MediaHandling
•RolltoCut
•P
rintandPresent(non‐peel)
•RolltoRoll
•Gap
•Continuous
•Blackmark