VIP Color VP750 User manual

VIPColor VP750/VP700
User Guide
Printer

2
Copyright © 2018 VIPColor Technologies Pte Ltd. All rights reserved.
No part of this document may be photocopied, reproduced, or translated to another language without the
prior written permission of VIPColor Technologies Pte Ltd.
Trademarks
Firefox is a trademark of the Mozilla Foundation.
Intel and Intel Core are trademarks of Intel Corporation in the U.S. and/or other countries.
Java and Oracle are registered trademarks of Oracle and/or its affiliates.
Microsoft, Windows, and Windows Server are registered trademarks of Microsoft Corporation in the U.S.A.
and/or other countries.
Memjet is a trademark of Memjet Ltd.
Edition
Edition 1, March 2018
FCC
This device complies with Part 15 of the FCC rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.

3
Safety Precautions
Electrical Shock Hazard
Do not disassemble any part of your printer. There are no user-repairable parts
inside the printer. Disassembly of any part of the printer will void all warranties.
Fire Hazard
Keep the printer well away from all heat sources and flammable substances.
Switch your printer off immediately and unplug the power cord from the wall
socket if you notice any of the following:
• Smoke rising from the printer.
• An acrid smell coming from the printer.
• Sparks being emitted from printer.
Contact your supplier as soon as possible.
WARNING: Hazardous Moving Parts
Keep fingers and other body parts away from the printer.
Installation
• Install the printer on a flat, level surface.
The printer must remain level at all times. Tilting the printer may cause undue
leakage of ink and affect performance and print quality.
• Avoid wide temperature variations.
Install the printer in a protected location away from direct sunlight, open
windows or any other places subject to temperature extremes.
Power Supply
• Always use the Power button on the control panel to turn the printer off.
Removing power to the printer in any other manner may damage the printer.
• Use only the supplied power cord.
Use of any other power supplies or cords may damage the printer and void your
warranty.
Input Rating 100–240 VAC, 50/60 Hz, 3.6 A
Operating Temperature 15°C to 35°C

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Printer Usage
• Ensure adequate ventilation to the printer.
Blocking ventilation openings around the printer may cause it to overheat and
become damaged.
•Keep liquids and heavy objects away from the printer.
Heavy objects may warp the outer shell, damaging the printer. Liquids may
discolor or damage the skin and, if they penetrate it, may damage the printer
beyond repair.
• Use only authorized consumables.
Use of any printhead other than authorized Memjet technology printheads will
damage the printer and void your warranty. Use of unauthorized inks or ink
cartridges may damage the printer and will void your warranty.
•Clear media jams promptly.
To avoid further problems, promptly attend to all media jams, as well as any
other cause of printer failure.
• If you are moving the printer, allow sufficient time after installation for the
temperature and humidity of the internals of the printer to arrive at equilibrium
with the surroundings.

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Contents
Safety Precautions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Using the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Parts of the Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Using the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
Selecting the Security Level . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Choosing Label Media. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Loading Label Media . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Printing Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Change Default Settings in Printer Driver. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Select the Media Type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Adjust Alignment for Printing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Printing Borderless (Full-Bleed) Labels . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Saving Custom Media Size Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Turning Off the Printer. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Managing Printer Security (Administrator). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Embedded Web Server (EWS). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Other Support Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Printer Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Guidelines for Preventive Maintenance. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Replacing an Ink Cartridge . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Cleaning the Printhead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Replacing the Printhead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Opening/Closing the Clamshell. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Cleaning Debris from the Cutting Zone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Cleaning the Sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Replacing the Output Module/Cutter Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Replacing the Service Station . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Replacing the Transfer Wiper Assembly. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Replacing the Aerosol Fan Filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Replacing the Waste Ink Absorber . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
If Error Messages Appear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Poor Print Quality or Incorrect Printout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Other Printing Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Clearing a Media Jam. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Clearing Clogged Ink Nozzles. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Adjusting Sensor Sensitivity . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
System Requirements. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

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Config Options on the Control Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Printer Interface (GPIO) Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Regulatory Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Worldwide VIPColor Technologies Contacts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

Using the Printer 7
Chapter 1
Using the Printer
Parts of the Printer 8
Using the Control Panel 9
Choosing Label Media 12
Loading Label Media 15
Printing Labels 17
Printing Borderless (Full-Bleed) Labels 21
Saving Custom Media Size Settings 22
Turning Off the Printer 23
Managing Printer Security (Administrator) 25
Embedded Web Server (EWS) 27
Other Support Tools 36
NOTE: Once the printer has been set up, be sure to change the security passwords
using the Embedded Web Server (EWS). See Change Passwords on page 25.

8 Using the Printer
Parts of the Printer
Control Panel
Top Cover
Front Cover
Output Slot
Media Cover
GPIO Port
USB Port
Ethernet Port
Power Socket
Power Switch

Using the Printer 9
Using the Control Panel
The printer is ready to print when the control panel displays Printer Online . The Data
and Status LEDs together with messages indicate the printer status and any
potential problems (Table 1).
The control panel also shows the estimated levels of the ink cartridges. In the
example below, the yellow ink cartridge level is between 25 to 50%.
The icons above the printer buttons indicate their functions, which change
depending on the current operation (see Table 2).
Printer Online
Power LED
Power Button
Printer Buttons
Data LED
Status LED
Ink Status
Table 1 Printer LEDs
LED Description
Data LED
Blinking Printer is receiving data from the computer.
On There are print jobs in the printer memory.
Status LED
Blinking • Printhead is being serviced, or
• Attention needed; a message will be displayed. (See If Error
Messages Appear on page 62.)
On • An error has occurred; a message will be displayed. (See If
Error Messages Appear on page 62.)

10 Using the Printer
The icons above the printer buttons indicate their functions (Table 2).
• When the printer is online, press ( Config ) to access the configuration menus.
The options are described in Config Options on the Control Panel on page 76.
• Press and to scroll through the menus.
• Press ( Select ) to select an option or setting.
• Press ( Return ) to return to the previous menu.
Table 2 Printer Buttons
Function Description
Config Access the Configuration menus.
Up, Down Move through the menu options.
Select Select a menu option or confirm a setting.
Return Return to previous menu.
Unload Media Unload the labels.
Pause, Resume Pause or resume printing.
If printing Roll to Roll, the printer pauses for 10 seconds,
then prints the next page and pauses again. It will
continue to print and pause.
Cancel Cancel printing.
C
K2
M
K1
Y
Printer Online
CONFIGURATION
1. Setup