Vision e-line SOLUS VS75 User manual

1
INSTALLER INSTRUCTION MANUAL AND USER GUIDE
FOR ELECTRIC FIRE MODELS:
PLEASE READ THESE INSTRUCTIONS CAREFULLY BEFORE INSTALLATION
AND OPERATION. KEEP THEM IN A SAFE PLACE FOR FUTURE REFERENCE.
PREMIUM ELECTRIC FIRES
REV C 11/21
VS75 VS100 VS130 VS180 VS150
----

1
IMPORTANT INFORMATION
Before installaon, check that all parts included are undamaged. If the appliance is
damaged, check with the supplier before installaon and operaon. If the supply
cord is damaged, it must be replaced by the manufacturer, its service agent or
similarly qualified persons in order to avoid a hazard.
CAUTION: In order to avoid a hazard due to the inadvertent reseng of the thermal
cut-out, this appliance must not be supplied through an external switching device,
such as a mer, or connected to a circuit that is regularly switched on and off by the
ulity.
Do not use the appliance outdoors.
Do not use the appliance in the immediate surroundings of a bath, a shower or a
swimming pool.
Do not leave the appliance unaended during use.
Do not run the mains cable under carpet, rugs, etc.
Do not locate the appliance immediately below a fixed socket outlet or connecon
box.
Do not install the appliance using an extension cord.
Do not install the appliance in an open flue.
Do not insert any objects into the appliance.
Do not operate the appliance near flammable materials or fire.
Do not clean the appliance with abrasive cleaners.
Do not use this fire in rooms that have explosive gas in them (for example petrol), or if
you are using solvents, glue, aerosol spray or in flammable paints, as these may catch
fire.
Do not use this appliance in small rooms when they are occupied by persons not
capable of leaving the room on their own, unless constant supervision is provided.
Do switch off and unplug the appliance from the main socket when not in use or
before cleaning and maintenance.
Do keep the appliance away at least 1 meter from furniture, curtains or other
combusble material when in use.
Do ensure the plug remains easily accessible aer installaon of the appliance.
Do use this appliance on a horizontal and stable surface.
CAUTION: Some parts of this product can become very hot and cause burns.
Parcular aenon has to be given where children and vulnerable people are
present.

2
Children of less than 3 years should be kept away from the products unless
connuous supervised. Children aged from 3 years and less than 8 years shall only
switch on/off the appliance provided that it has been placed in its intended normal
operang posion and they have been given supervision or instrucon concerning
use of the appliance in a safe way and understand the hazards involved. Children
aged from 3 years and less than 8 years shall not plug in, regulate and clean the
appliance or perform user maintenance.
NOT E: A dedicated, properly fused 13 Amp circuit is required, rated for the
appropriate voltage (230-240V). An isolaon switch should also be incorporated in
cases where the product plug is inaccessible aer installaon.
NOTE: This appliance must be earthed.
WARNING! Construcon and wiring (including electrical safe zones) must comply
with local building codes and other applicable regulaons to reduce the risk of fire,
electric shock and injury to persons.
WARNING! To reduce the risk of fire, electric shock or injury to persons, always use a
licensed electrician.
WARNING! Informaon for authorized person or service center only: A non-
rewireable plug fied with a 13A fuse is supplied. Should the fuse or plug need
replacing, and you are competent to do so, it must be replaced with a 13A fuse or plug
being 13A BS1363A approved.
WARNING! In order to avoid overheang, do not cover the heater or air vents
located on the appliance or obstruct the air circulaon around the appliance .
IMPORTANT INFORMATION
WARNING! DO NOT COVER

3
TECHNICAL INFORMATION
YES/NO
Single stage heat output and no room temperature control
NO
Two or more manual stages, no room temperature control
With mechanic thermostat room temperature control
Electronic room temperature control plus day timer
Electronic room temperature control plus week timer
With electronic room temperature control
NO
NO
YES
YES
YES
OTHER CONTROL OPTIONS
YES/NO
Room temperature control, with presence detection
NO
Room temperature control, with open window detection
With distance control option
With working time limitation
With black bulb sensor
With adaptive start control YES
YES
YES
NO
NO
Heat Output Symbol
Value Unit
Nominal Heat Output Pnom
-
1.82
kW
Minimum Heat Output 1
kW
Maximum Continuous Heat Output
2
kW
Auxiliary Electricity Consumption
12.5
W
12
W
1.1
W
At Nominal Heat Output
At Minimum Heat Output
In Standby Mode
Pmin
Pmax
elmax
elmin
elSB
ITEMS MAIN CONTROL BOARD WiFi MODULE
REMOTE CONTROL
Hardware RC01-067A01-V0.0
Software/Logic
Frequency
TC01-067A01-V1.0
FSK 433.92MHz/2.4GHz
10mW
Maximum Transmit Power
WR3 V1.0
/
2.4GHz
100mW
RF455H-V0.0
RCS20-V1.0
FSK 433.92MHz
10mW
52W 10W
VS75
ITEMS
VS100
VS150
VS180
Weight (kg)
VS130
SEE OUTER PACKAGING
SEE OUTER PACKAGING
SEE OUTER PACKAGING
SEE OUTER PACKAGING
SEE OUTER PACKAGING
Dimensions (mm)
H848 780xD296
xW
H548xW1030xD296
H548xW1530xD296
H548xW1830xD296
H548xW1330xD296
Supply Voltage
-
230 240V AC/50Hz
-
230 240V AC/50Hz
-
230 240V AC/50Hz
-
230 240V AC/50Hz
-
230 240V AC/50Hz
Consumption
Max. Power
2000W
2000W
2000W
2000W
2000W
Flame Effect
Power for
Power for Ambient
Light Kit
28W
40W
62W
30W
20W
15W
10W50W
TYPE OF HEAT OUTPUT / ROOM TEMPERATURE CONTROL

4
VS100
76 394 78 296
1030
281
260
548
1101000
750 110
VS75
296694 7876
848
281
260
780
TECHNICAL INFORMATION

5
TECHNICAL INFORMATION
VS150
1530
2967839476
1500
281
260
548
110
VS130
1330
281
260
548
110
2967839476
1300

6
TECHNICAL INFORMATION
1830
1800
2967839476
281
260
548
110
VS180

7
PART DESCRIPTION AND QUANTITY PART DESCRIPTION AND QUANTITY
1 SIDE GLASS TRIM ( TOP/BOTTOM) X 4 12 SHELF SUPPORT BRACKET ( SHORT ) X 2
2 SIDE GLASS TRIM ( SIDE) X 2 13
(NOT SHOWN) ORANGE GLASS SUCKER X 2
3 METAL SIDE PANEL X 2 14
(NOT SHOWN) MAGNET TOOL X 1
4 SIDE GLASS PANEL X 2 15
(NOT SHOWN) POWER CABLE X 2 (UK & EU)
5 APPLIANCE X 1 16
(NOT SHOWN) REMOTE CONTROL HANDSET X 1
6 WALL MOUNTING BRACKET X 1 17
(NOT SHOWN) AAA BATTERY X 2
7 POWER CABLE SECURING BRACKET X 1 18
(NOT SHOWN) ST4*8 SCREW X 19
8 MAGNETIC SIDE DECORATIVE PANEL X 2 19
(NOT SHOWN) DECORATIVE FUEL LOG SET X 1
9 SMALL MOUT ING BRACKET X 4 20
(NOT SHOWN) BAG OF EMBERS X 1
10 FRONT GLASS PANEL X 1 21
(NOT SHOWN) BAG OF VERMICULITE GRANULES X 1
11 SHELF SUPPORT BRACKET (LONG) X 1 22
(NOT SHOWN) INSTRUCTION MANUAL X 1
CONTENTS LIST
1 2 3 4 6 7 4 3 1
8 1 12 11 10 912 1 2 8
5

8
GLASS REMOVAL – ACCESSING PARTS
To gain access to various contents required for installaon follow steps shown in Fig.1 through to Fig.4 to remove the
glass panel on the front of the appliance.
OF WALL MOUNTING BRACKET
POWER CABLE
INSTALLATION
PREPARING THE APPLIANCE
FIG. 1 FIG. 2
FIG. 4
FIG. 3
FIG. 2
Before installaon, check that all parts are included and undamaged. If the appliance is damaged, check
with the supplier before installaon and operaon. If the mains power supply lead is damaged in any way, it
must be replaced by a suitable equivalent approved by the manufacturer.
The main box contains the appliance, 2 x sucon cups and 1 x magnet tool. Packed with the appliance
(behind the glass panel) are addional boxes each with a contents list printed on the outside of each box.
Sucker x2
Magnet Tool x1
The wall mounng bracket is secured to the rear panel of the appliance. Remove the screws and the wall
mounng bracket and put aside for later use – see Fig. 5.
Aer inserng the power cable into the socket on the boom right side of the appliance, secure in place
using the power cable securing bracket and ST4*8 screw (found inside Box #1) – see Fig.6.
REMOVAL

9
FIG. 9
INSTALLATION
ASPECT TYPE
The appliance can be installed in three different
aspects:
ŸFront (1 glass panel)
ŸCorner (2 glass panels)
ŸPanoramic (3 glass panels)
Front Aspect
Your appliance will arrive in a front aspect with
metal side panels already fied – see Fig. 7.
Corner Aspect
For a corner aspect, choose which side you want to
feature a glass panel and remove the 7 screws that
secure the metal side panel to the appliance – see
Fig. 8. Carefully remove the panel and keep the
screws in a safe place. Using the removed screws,
take 2 top/boom side glass edge trims and 1 side
side glass edge trim and screw them to the
appliance as shown below – see Fig. 9.
Panoramic Aspect
For a panoramic aspect, repeat the corner aspect
procedure on the opposite side of the appliance –
see Fig. 10.
FIG. 6
FIG. 5
FIG. 8
FIG. 10
FIG. 7

10
INSTALLATION TYPES
INSTALLATION
The manufacturer does not accept any liability for any injuries or damages that may occur due to improper
handling or installaon. Ensure that the wall upon which the appliance is to be installed and any wall fixings
used are sufficiently strong enough to hold the weight of the appliance (appliance weight can be found
printed on the packaging). Plasterboard alone is not considered a structural material and it is not
recommended to reply solely on plasterboard fings to support the weight of the appliance. If the
appliance or any structure linked to the appliance is to be fied to a wall with a mber frame construcon,
adequate wooden supporng members must be fied using appropriate fixings. If this is not possible then
steps must be taken to strengthen the wall before installaon.
WALL MOUNTED
The appliance is supplied with a wall bracket which is
secured to the rear of the appliance.
Step 1
Remove the bracket from the rear of the appliance,
place the bracket in the desired posion ensuring it
is level, mark the fixing points and use appropriate
fixings to secure to the wall.
Step 2
Aa c h t h e b o  o m m o u n  n g b r a c ket s t o t h e
appliance using x4 S T4 screws see Fig 11 the
appliance then can be lied on to the wall bracket to
enable the boom bracket fixing points to be marked
on the wall. Then use suitable fixings to secure the
boom mounng brackets to the wall.
Note:
See details of the weight of the appliance in the
technical informaon to help determine the correct
fixings.
SUITE ELEMENTS
Suite elements can be fied to the appliance using
the shelf support brackets – see Fig. 12. The brackets
can be adjusted up or down to suit a range of shelf
material thicknesses from 15-24mm. Once the
correct thickness has been set, offer the shelf to the
appliance in a smooth manner.
STUD/FEATURE WALL
Ensure that the stud wall has a supporng header –
the weight of the finished wall should not rest on the
top of the appliance. The base of the stud work must
be able to take the full weight of the appliance.
The 4 small mounng brackets can be fied to the
appliance as shown in Fig. 13 for securing to a mber
frame.
FIG. 11
FIG.12
FIG. 13

11
INSTALLATION - FINISHING
FIG.14
FIG.15
FIG.16
FIG.17
MAGNETIC SIDE DECORATIVE PANELS
The appliance is supplied with 2 magnec panels
that can be fied when installing in a panoramic or
corner aspect. These panels are simply posioned
against the side of the appliance, behind the side
glass edge trim –see Fig. 14.
LOG AND EMBER ARRANGEMENT
The logs can be arranged freely on the fire allowing
you to create your own unique appearance. For the
best results it is recommended to posion the logs
across the fuel bed first; experiment with posion angles and overlapping the logs so that some rest on each
other – see. Fig. 15. Then, when you are happy with the layout, carefully scaer the glass embers around all
the logs, ensuring that all visible areas of the fuel bed, including underneath and behind the logs, are
covered – see Fig. 16. Finally, in a similar manner, carefully scaer the vermiculite granules over the glass
embers ensuring good coverage – see Fig. 17

12
OPERATION
MANUAL CONTROL
FIG.18
The appliance can be operated conveniently in 3 different ways: manually, via the remote control handset or
via the dedicated iOS/Android app.
Each me a buon is pressed on the appliance or on the remote control an audible beep is emied. To turn
off this feature hold your finger on the Preset Mode buon (on the appliance) for 3 Seconds.
On/Off
Press to turn on power to the appliance. Buon pushed in indicates power is on, buon pushed out indicates
power is off.
Wifi On/Off
Press to turn wifi on or off. An illuminated LED on the buon indicates that wifi is turned on. Hold buon for
3 seconds to enter device pairing mode.
Standby
Turns on the appliance with the last used sengs without any heat. Places the appliance into standby mode
with all features turned off.
Heat Mode
1 press = cool blow. 2 press = low heat seng. 3 press = high heat seng. 4 press = no heat/no cool blow.
Preset Mode
Press repeatedly to cycle through the 6 fire preset modes (+3 user defined presets if programmed).
Preset Mode Heat Mode Standby Wifi On/Off On/Off

13
REMOTE CONTROL
FIG.19
Ensure that 2 AAA baeries are inserted into the
remote control handset. The baery power level is
indicated by the column of bars to the right side of
the temperature display when the appliance is in
standby mode. 5 bars indicates the baeries are
full, 1 bar indicates the baeries are empty and need
to be replaced immediately.
Remote Control Setup
Press and hold the Standby buon on the appliance
unl you hear two beeps, release the buon. Press
Standby buon on the remote control handset and
you will hear one beep. The remote is connected
with the appliance.
Buon 1: Preset Mode
Repeatedly press to cycle through the 6 preset fire
modes(+ 3 user defined presets if programmed).
On screen Pr.1 = Autumn Campfire
On screen Pr.2 = Ember Glow
On screen Pr.3 = Inferno
On screen Pr.4 = Noir
On screen Pr.5 = Fire & Ice
On screen Pr.6 = Nebula
On screen Pr.7 = User Preset
On screen Pr.8 = User Preset
On screen Pr.9 = User Preset
There are 3 preset slots allocated for the user to save personalised e-fire creaons. Simply choose the flame
colour and brightness level, the fuel bed colour and brightness level and fuel bed down light colour and
brightness level. Once you have selected your desired combinaon, press and hold the Preset Mode buon
for 3 seconds unl the LCD displays Pr.7. Press – and + buons to select a slot number between 7-9. Press
and hold the Preset Mode buon for 3 seconds to confirm the preset.
Buon 2: Standby
Turns on the appliance with the last used sengs without any heat. Places the appliance into standby mode
with all features turned off.
Buon 3&9: Minus & Plus
Use to navigate through different on-screen menus.
Buon 4: Flame Speed
Press once to enter flame speed menu – SPd will show on the LCD screen. Press the plus and minus buons
to adjust the flame speed. The flame speed is indicated on screen by bars – 1 bar is the slowest seng; 5 bars
is the fastest seng.
IMPORTANT: The remote control handset must
be le in the same room as the appliance as it
houses the thermostat that regulates heat output.
OPERATION

14
OPERATION
Buon 5: Flame Colour
Repeatedly press to cycle through flame colour menu. Whilst in the flame colour menu, press the plus and
minus buons to increase and decrease the flame brightness - 1 bar is the dimmest seng, 5 bars is the
brightest seng.
On screen FL.0 = Flame off
On screen FL.1 = Red
On screen FL.2 = Orange
On screen FL.3 = Yellow
On screen FL.4 = Green
On screen FL.5 = Light Blue
On screen FL.6 = Dark Blue
On screen FL.7 = Violet
On screen FL.8 = White
On screen FL.9 = Mul-colour change
Buon 6: Fuel Bed Colour
Repeatedly press to cycle through fuel bed colour menu. Whilst in the fuel bed colour menu, press the plus
and minus buons to increase and decrease the fuel bed brightness - 1 bar is the dimmest seng, 5 bars is
the brightest seng.
On screen Fb.0 = Flame off
On screen Fb.1 = Red
On screen Fb.2 = Orange
On screen Fb.3 = Yellow
On screen Fb.4 = Green
On screen Fb.5 = Light Blue
On screen Fb.6 = Dark Blue
On screen Fb.7 = Violet
On screen Fb.8 = White
On screen Fb.9 = Mul-colour change
Buon 7: Timer Mode
Repeatedly press to cycle through mer opons. Select an amount of me for the appliance to operate then
automacally turn off. Choose between 0.5, 1, 2, 3, 4, 5, 6, 7, 8, 9 hours.
Buon 8: Fuel Bed Down Light
Repeatedly press to cycle through fuel bed down light colour menu. Whilst in the fuel bed down light colour
menu, press the plus and minus buons to increase and decrease the fuel bed brightness - 1 bar is the
dimmest seng, 5 bars is the brightest seng.
On screen dL.0 = Flame off
On screen dL.1 = Red
On screen dL.2 = Orange
On screen dL.3 = Yellow
On screen dL.4 = Green
On screen dL.5 = Light Blue
On screen dL.6 = Dark Blue
On screen dL.7 = Violet
On screen dL.8 = White
On screen dL.9 = Mul-colour change

15
APP CONTROL
Buon 10: Heater Mode
Press to cycle through the heat output opons.
1 press: Co.A = Cool blow seng
2 press: H.Lo = Low heat seng
3 press: H.HI = High heat seng
4 press: no.H = No Heat
Whilst in heater mode aer selecng low or high heat seng, press the – and + buons to select the
temperature you want the room to reach. Note: if the room temperature is already higher than the
temperature selected, the heater will not acvate. To switch between ℃/℉ hold down the – and + buons
for 3 seconds.
Open Window Detecon is an innovave eco feature that detects a rapid drop in room temperature caused
by an open window. The warning word "OPn" will be displayed on the screen and the heater will be turned
off. If the room temperature rises or the remote control is operated manually, the heater will return to its
normal working state.
Buon 11: Sound Effect
Press to open the sound effect menu.
1 press: S.On = Sound effect on
2 press: no.S = Sound effect off
Whilst in the sound effect menu, press the plus and minus buons to increase and decrease the volume - 1
bar is the quietest seng, 5 bars is the loudest seng.
Buon 12: Ambient Lighng (if appliance is fied with oponal Ambient Lighng Kit)
Repeatedly press to turn on ambient lighng and cycle through the different colour opons.
Buon 13: Eco Mode
Press to acvate Eco mode. This mode will reduce the brightness of all lighng modes and limit the heat
output to low seng, resulng in reduced energy consumpon. Press the buon a second me to exit Eco
mode.
Visit your device app store (iOS or Android) to download the TUYA SMART APP. Once installed follow the
procedure below to pair the device with your appliance.:
Step 1. Start the app and click “Add Device” on screen. Select “Small Home Appliance” from the list, then
select “Heater (Wi-Fi)”.
Step 2. Ensure the appliance is powered on then press and hold the buon on the appliance unl you
hear 3 beeps. At the same me the buon will flash and the fuel bed will flash.
Step 3. Follow the instrucons on the app to input your home network details. Note, your device must also
be connected to the same home network you wish to connect the appliance to.
Once connected you can fully control your appliance and also programme a weekly mer that features
Adapve Start Control – a smart home device that gauges the current temperature of the room and
OPERATION

16
CLEANING &
MAINTENANCE
TROUBLESHOOTING
OPERATION
ancipates the me required to heat it to a desired temperature. When in weekly mer mode, the appliance
will automacally determine the me to turn on the heater to ensure that the set temperature is met at the
me required (up to 45 minutes prior to the set me).
IMPORTANT: ALWAYS DISCONNECT THE APPLIANCE FROM THE POWER SUPPLY AND ALLOW TO COOL
BEFORE CLEANING.
Any repairs or maintenance should only be carried out by a suitably qualified competent person.
The appliance should be occasionally cleaned using a dry cloth. Do not use detergents, abrasive cleaners of
furniture polish.
To clean the glass, use a lightly damp cloth and ensure any moisture is dried fully using a lint free cloth.
Ensure that the heater vent is kept dust free by occasionally vacuuming the area using a brush aachment.
Reseng the Thermal Cut Out
The appliance is fied with an Electronic Safety Control (E.S.C.). This is a safety device which switches off the
fire if, for any reason, the appliance overheats, e.g. when covered. If the heater stops operang while the
flame effect connues working normally, this indicates that the E.S.C. is in operaon. The E.S.C. can only be
reset aer the appliance has cooled down and the appliance has been reset. Re-seng of the E.S.C.
procedure is as follows:
1. Switch off the appliance (Manual On/Off switch) and leave it off for approximately 10-15 minutes.
2. Remove any obstrucon to the fan heater outlet or fan blades etc. Make sure that the power supply is
disconnected with the plug socket outlet while doing this.
3. Switch on the appliance and the E.S.C. will be reset.
4. Ensure that the appliance is funconing correctly. If the E.S. Control operates again, the appliance
should be checked by a competent electrician.

17
Replace baeries.
No heat
Incorrect thermostat seng.
Appliance will not turn on.
Remote control does not work.
Batteries have expired.
Check that the appliance is plugged in to
the power supply and switched on.
Check and replace fuse in the plug if
necessary.
Check that the main power switch on
the appliance is turned on.
PROBLEM POSSIBLE CAUSE SOLUTION
Problem with power supply.
Ensure that the appliance is turned on.
Re-synch the remote by pressing the
- buon and the + buon at the same
me and holding for 3 seconds.
Remote has de-synched with
appliance.
Increase the desired temperature higher
than the current room temperature.
Overheang may have engaged
the E.S.C. feature. See above for reset procedure.
Heat turns off before desired
temperature is reached.
Open window detecon has
acvated.
Check that any windows in the room are
closed.
WARRANTY
Vision E-Line Solus appliances come with a standard 1-year warranty (parts & labour) when purchased
through an authorised dealer. This can be extended for free to two years (parts only for year 2) by registering
your appliance within 60 days of purchase.
Visit www.visionfires.co.uk/warranty to register your appliance, acvate the free warranty extension, or to
see details about the 6 year Premium Protect warranty package.
TROUBLESHOOTING

18
Electrical appliances should not be disposed as household waste. Separate collecon facilies
should be used in the disposal of electrical appliances. Contact your local government for
informaon about the available collecon systems. If electrical appliances are disposed of in landfills
or dumps, hazardous substances can leak into the groundwater and get into the food chain,
damaging your health and well-being.
This fire complies with the Safety Standards EN 60335-1 and EN60335-2-30 which covers the
essenal requirements of the Low Voltage Direcve 2014/35/EU and the EMC standards EN55014-
1; EN55014-2; EN61000-3-2 and EN61000-3-3 which covers the essenal requirements of the
European Electro Magnec Compability 2014/30/EU, and the RED standards EN300220-2,
EN301489-1, EN301489-3 and EN6247 which covers the essenal requirements of the European
Radio Equipment Direcve 2014/53/EU.
This fire complies with the Safety Standards BS 60335-1 and BS 60335-2-30 which covers the
essenal requirements of the Electrical Equipment (Safety) Regulaons 2016 (S.I.2016/1101) and
the EMC standards BS 55014-1; BS 55014-2; BS 61000-3-2 and BS 61000-3-3 which covers the
essenal requirements of the Electro Magnec Compability Regulaons 2016 (S.I.2016/1091).and
the RED standards BS300220-2, BS301489-1,BS301489-3 and Bs6247 which covers the essenal
requirements of the European Radio Equipment Regulaons 2017.