Vivotek IP9171-HP User manual

User’s Manual
3MP • WDR Pro • Remote Back Focus • SNV • 3DNR
Box
Network Camera
IP9171-HP
Rev. 1.3

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2 - User's Manual
Table of Contents
Overview ....................................................................................................................................................................3
Revision History ..................................................................................................................................................... 3
Read Before Use.................................................................................................................................................... 4
Package Contents .................................................................................................................................................. 4
Symbols and Statements in this Document............................................................................................................ 4
Physical Description ............................................................................................................................................... 5
Hardware Installation.............................................................................................................................................. 6
Network Deployment ............................................................................................................................................ 11
Software Installation ............................................................................................................................................. 14
Ready to Use........................................................................................................................................................ 15
Auto Focus ........................................................................................................................................................... 16
Accessing the Network Camera ...........................................................................................................................17
Using Web Browsers............................................................................................................................................ 17
Using RTSP Players............................................................................................................................................. 20
Using 3GPP-compatible Mobile Devices.............................................................................................................. 21
Using VIVOTEK Recording Software ................................................................................................................... 22
Main Page................................................................................................................................................................23
Client Settings .........................................................................................................................................................28
Conguration...........................................................................................................................................................33
System > General settings ................................................................................................................................... 34
System > Homepage layout ................................................................................................................................ 35
System > Logs ..................................................................................................................................................... 38
System > Parameters .......................................................................................................................................... 40
System > Maintenance......................................................................................................................................... 41
Media > Image ................................................................................................................................................... 45
Media > Video ...................................................................................................................................................... 57
Media > Audio....................................................................................................................................................... 65
Network > General settings.................................................................................................................................. 66
Network > Streaming protocols .......................................................................................................................... 74
Network > SNMP (Simple Network Management Protocol)................................................................................. 83
Security > User accounts ..................................................................................................................................... 84
Security > HTTPS (Hypertext Transfer Protocol over SSL) ....................................................................... 85
Security > Access List ........................................................................................................................................ 92
PTZ > PTZ settings .............................................................................................................................................. 97
PTZ..................................................................................................................................................................... 100
Mechanical PTZ Operation................................................................................................................................. 100
Event > Event settings........................................................................................................................................ 103
Applications > Motion detection.......................................................................................................................... 117
Applications > DI and DO ................................................................................................................................. 120
Applications > Tampering detection ................................................................................................................... 121
Applications > Audio detection ......................................................................................................................... 122
Applications > Package management - a.k.a., VADP (VIVOTEK Application Development Platform) ............. 124
Snapshot Focus ................................................................................................................................................. 127
Recording > Recording settings ........................................................................................................................ 129

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Local storage > SD card management..................................................................................................... 134
Local storage > Content management ..................................................................................................... 135
Appendix .................................................................................................................................................... 138
URL Commands for the Network Camera................................................................................................ 138
Technical Specications ........................................................................................................................... 311
Technology License Notice....................................................................................................................... 312
Electromagnetic Compatibility (EMC)....................................................................................................... 313
Overview
VIVOTEK’s IP9171-HP is a brand-new professional H.265 box network camera offering up
to 30 fps at 3-Megapixel with superb image quality. By utilizing VIVOTEK’s sophisticated
Smart Stream II, the camera is able to optimize resolution for a desired object or area and
thus ensure maximum efciency of bandwidth usage. Combining both H.265 and Smart
Stream II, the IP9171-HP can reduce both bandwidth and storage consumption by up to
80%* while maintaining the high standard of image quality. This unique combination of high
resolution and low storage consumption make the IP9171-HP suitable for a wide range
of video surveillance applications, including government and industrial buildings, retail
environments, airports, railway stations and schools.
Additionally, employing WDR Pro allows the camera to capture both the dark and bright
areas of an image, combining the differences to create a highly realistic representation
of the original scene. Further improving the IP9171-HP’s range of operating conditions,
SNV technology makes high-quality full-color surveillance video possible under low-light
conditions. Together, these features enable the camera to provide video quality strikingly
close to the capabilities of the human eye. Further enhancing the camera’s ability to adapt
to its environment, precise software controls maintain the iris opening of the IP9171-HP’s
lens at an optimal level at all times, resulting in superior sharpness as well as depth of
eld. Finally, the IP9171-HP is also endowed with VIVOTEK’s RBF (Remote Back Focus)
System, empowering the installer to adjust focus both precisely and with greater exibility.
Revision History
■ Rev. 1.0: Initial release.
■ Rev. 1.1: Updated URL commands to rev. 1.4b.
■ Rev. 1.2: Corrected the DI pin max. load to 30V.
■ Rev. 1.3: Corrected the DI/DO diagram.

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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Package Contents
■ IP9171-HP.
■ L-type Hex key wrench, screws
■ Software CD
■ Camera stand
■ Quick Installation Guide
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING! or IMPORTANT!: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.

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Physical Description
Front Panel
Light Sensor
Lens
Ethernet 10/100 RJ45 Socket
Recessed Reset Button
General I/O Terminal Block
Audio Out
Status LED
MicroSD Card Slot
Audio In
Rear Panel

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Hardware Installation
1.Install the lens module to the camera.
2. Connect the iris control cable to the socket on camera.
3. Install the camera stand to camera.
4. Connect an Ethernet cable to the camera.
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User's Manual - 7
When choosing the lens for your camera, please notice the specications as below. The
screw mount (distance A-C) must be shorter than 5.2mm; in case that the bottom of screw
mount may hit the IR Cut Filter.
5. Install a MicroSD card, and, if preferred, connect DI/DO wires to the terminal block The
AC/DC pins can accept either 12V or 24V power input with no polarity.
Micro
SD
DO+
DO-
DI1+
DI2+
DI3+
DI- (common GND)
RS485-
RS485+
AC/DC+ pw
AC/DC- pw
The DO pin can provide a 5V output, and the max. load is 50mA.

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DI/DO Diagram
DI-
DO+
DI+
DO-
Switch
External Device
External DC power
Dry contact with external DC power source to supply a relay. Dry contact is the safest connecon
to protect devices.
NC
NO
Relay
Photo
Coupler
DC
DC 0V
DC 0V
External AC power
with Protected Earth
AC
PE
PE
DI-
DO+
DI+
DO-
Switch
External Device
External DC power
Wet contact with external DC power source to supply a relay.
NC
NO
Relay
DC
External AC power
with Protected Earth
AC
PE
PE
DC 0V
1. The DO+ pin provides 5V output voltage, and the max. load is 50mA.
2. The max. voltage for DO- pins is 30VDC (External power).
In order to control AC devices, the above diagram can be taken in consideration. The
diagram uses a relay to control the ON/OFF condition of the AC device.
3. An external relay can be triggered by using DO+ or by an external power source,
depending on the type of relay you use.
4. In case of using an individual relay (instead of using a relay module), for protection
against voltage or current spikes, a transient voltage suppression diode must be
connected in parallel with the inductive load.

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6. Install the IW2 utility. Use the IW2 utility to nd the camera on LAN. Open a web
console to have a live view.
0002D1730202
00-02-D1-73-02-02 192.168.5.151 FD8168
IW2
Browser
LAN
DI-
DO+
DI+
DO-
Switch
External Device
Dry contact and using camera’s DO+ to supply a relay.
NC
NO
Relay
AC
External AC power
with Protected Earth
PE
PE

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LED Denitions
Item LED status Description
LED De`nitions
1 Steady Red Powered and system booting, or network
failed
Red LED off Power off
Green LED off Network is disconnected
2 Steady Red and Green LED blinks every 1
sec.
Connected to network
3Green LED blinks every 1 sec. and RED
LED blinks consecutively every 0.15 sec.
Upgrading rmware
4Green and RED blink every 0.15 sec, Green
and RED light on, then blink again.
Restoring defaults
5RED LED is on, Green LED blinks and RED
LED is constantly on.
Status after a reset (network connected)
Green and RED LEDs are constantly on. Status after a reset (network
disconnected)
You can purchase the AE-236/237/241/242 enclosure for outdoor installations.
7. With a live view on screen, adjust the image zoom and focus using the pullers on lens
module.
T
W
∞
N

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User's Manual - 11
Hardware Reset
The reset button is used to reset the system or restore the factory default settings.
Sometimes resetting the system can return the camera to normal operation. If the system
problems remain after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all
settings will be restored to factory default. Upon successful restore, the status LED will
blink green and red during normal operation.
MicroSD/SDHC/SDXC Card Capacity
This network camera is compliant with SD/SDHC/SDXC 16GB / 8GB / 32GB / 64GB and
other preceding standard SD cards.
Reset Button
Network Deployment
General Connection (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a sin-
gle Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE-
enabled switch via Ethernet cable.
PoE Switch
802.3af

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Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 14 for
details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
LAN (Local Area Network)
Router IP address : 192.168.0.1
WAN (Wide Area Network )
Router IP address : from ISP
Cable or DSL Modem
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Internet
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a non-
PoE switch.
PoE Power Injector
(optional)
NOTE:
1. The camera is only to be connected to PoE networks without routing to outside plants.
2. For PoE connection, use only UL listed I.T.E. with PoE output.
Non-PoE Switch

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Congure the router, virtual server or rewall, so that the router can forward any data com-
ing into a pre-congured port number to a network camera on the private network, and
allow data from the camera to be transmitted to the outside of the network over the same
path.
From Forward to
122.146.57.120:8000 192.168.2.10:80
122.146.57.120:8001 192.168.2.11:80
... ...
When properly congured, you can access a camera behind the router using the HTTP
request such as: http://122.146.57.120:8000
If you change the port numbers on the Network conguration page, please open the ports
accordingly on your router. For example, you can open a management session with your
router to congure access through the router to the camera within your local network.
Please consult your network administrator for router conguration if you have troubles with
the conguration.
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please
refer to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service
Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 67 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 66 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please
refer to PPPoE on page 67 for details.

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Software Installation
Installation Wizard 2 (IW2), a software included in the product CD, helps you set up your
Network Camera on the LAN.
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
3. The program will search for all VIVOTEK network devices on the same LAN.
Installation
Wizard 2
IW
2
For more information with network conguration options (such as that of streaming ports),
please refer to Conguration > Network Settings. VIVOTEK also provides the automatic port
forwarding feature as an NAT traversal function with the precondition that your router must sup-
port the UPnP port forwarding feature.

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User's Manual - 15
0002D1730202
00-02-D1-73-02-02 192.168.5.151 IP9171-HP
Network Camera
Model No: IP9171-HP
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S
Ready to Use
1.A browser session with the Network Camera should prompt as shown below.
2.You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address
to open a management session with the Network Camera.

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Auto Focus
On the web session, visit the Conguration > Image > Focus window. Perform the Auto
Focus function for best image. However, if you have cascaded cameras, do this one
by one. Do not perform this function simultaneously on multiple cameras because the
motorized lens also consume considerable power, and may cause the last camera on the
line to hang.
Focus window x

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Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft®Internet Explorer or Mozilla Firefox).
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
NOTE
► For Mozilla Firefox or Chrome users, your browser will use QuickTime to stream the live
video. If you don’t have QuickTime on your computer, please download it rst, then launch
the web browser.
NOTE:

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► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera.
For more information about how to enable password protection, please refer to Security on
page 84.
► If you see a dialog box indicating that your security settings prohibit running ActiveX®
Controls, please enable the ActiveX®Controls for your browser.
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX®controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX®control. Follow the instructions to
complete installation.

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User's Manual - 19
• Currently the Network Camera utilizes 32-bit ActiveX plugin. You CAN NOT open a
management/view session with the camera using a 64-bit IE browser.
• If you encounter this problem, try execute the Iexplore.exe program from C:\Windows\
SysWOW64. A 32-bit version of IE browser will be installed.
• On Windows 7, the 32-bit explorer browser can be accessed from here:
C:\Program Files (x86)\Internet Explorer\iexplore.exe
• If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.
IMPORTANT:
1. The onscreen Java control can malfunction under the following situations: A PC con-
nects to different cameras that are using the same IP address (or the same camera
running different rmware versions). Removing your browser cookies will solve this
problem.
2. If you encounter problems with displaying the conguration menus or UI items, try dis-
able the Compatibility View on IE8 or IE9.
You may also press the F12 key to open the developer tools utility, and then change the
Browser Mode to the genuine IE8 or IE9 mode.
Tips:
• In the event of plug-in compatibility issues, you may try to uninstall the plug-in that was
previously installed.

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Using RTSP Players
To view the streaming media using RTSP players, you can use one of the following players that
support RTSP streaming.
Quick Time Player
VLC media player
VLC media player
mpegable Player
pvPlayer
As most ISPs and players only allow RTSP streaming through port number 554, please set the
RTSP port to 554. For more information, please refer to RTSP Streaming on page 75.
For example:
4. The live video will be displayed in your player.
For more information on how to configure the RTSP access name, please refer to RTSP
Streaming on page 75 for details.
rtsp://192.168.5.151:554/live.sdp
1. Launch the RTSP player.
2. Choose File > Open URL. A URL dialog box will pop up.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for
stream1 or stream2>
Video 16:38:01 2012/01/25