Vivotek NR9581 User manual

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User's Manual - 1
Rev. 1.6.1.11
Rev. 1.0
User’s Manual
NR9681 Network Video Recorder
Rack-mount Enclosure • 32-/64-channel Recording •
RAID storage • Full Integration with VIVOTEK Cameras
NR9581
Rev. 1.0

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2 - User's Manual
Table of Contents
Revision History ..................................................................................................................................................... 8
Chapter One Hardware Installation and Initial Conguration .................................................................................... 10
Introducing NR9681 Network Video Recorder ..................................................................................................... 10
Special Features ........................................................................................................................................... 10
Safety ............................................................................................................................................................ 11
Installation Instructions ........................................................................................................................................ 12
Physical Description ........................................................................................................................................... 14
Rack-mounting ..................................................................................................................................................... 17
Installing Hard Disk Drives ................................................................................................................................... 23
Connecting Interfaces .......................................................................................................................................... 25
Initial Conguration............................................................................................................................................... 25
RAID Basics ......................................................................................................................................................... 41
VAST Server and Client Components .................................................................................................................. 58
Usage Scenario.................................................................................................................................................... 58
Technical Specications ....................................................................................................................................... 59
VAST Server Functionality.................................................................................................................................... 60
VAST LiveClient Functionality .............................................................................................................................. 61
VAST Playback Functionality................................................................................................................................ 62
VAST Software License........................................................................................................................................ 63
Reminders for VAST Software License ................................................................................................................ 64
VAST LiveClient Conguration .................................................................................................................................. 66
Activating the VAST LiveClient and Logging in to a VAST Server........................................................................ 66
VAST LiveClient User Interface............................................................................................................................ 67
Menu Bar....................................................................................................................................................... 67
Status Panel.................................................................................................................................................. 68
Help Panel............................................................................................................................................................ 69
Quick Access Bar.......................................................................................................................................... 70
Live Video Monitoring Window...................................................................................................................... 70
Hierarchical Management Tree..................................................................................................................... 71
Camera Control Panel................................................................................................................................... 72
Pan/Tilt/Zoom (PTZ) Control Panel........................................................................................................ 72
Two Way Audio Control Panel................................................................................................................ 74
Language Selection ............................................................................................................................... 74
Alarm Window ............................................................................................................................................... 75
Alarm Filter............................................................................................................................................. 76
Alarm State ............................................................................................................................................ 77
Instant Playback............................................................................................................................................ 78
Instant Replay ............................................................................................................................................... 79
Audio Control ................................................................................................................................................ 80
How to Manage Devices ...................................................................................................................................... 81
Insert Cameras.............................................................................................................................................. 81

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User's Manual - 3
Seamless Recording ..................................................................................................................................... 85
Enable SVC .................................................................................................................................................. 87
Insert NVR (Network Video Recorder) .......................................................................................................... 90
Insert a Video Server..................................................................................................................................... 92
Update Devices............................................................................................................................................. 94
Delete Devices from the VAST Server .......................................................................................................... 95
Batch Insert Devices ..................................................................................................................................... 96
Camera Conguration ................................................................................................................................. 101
View Live Videos......................................................................................................................................... 106
Dual / Multiple Streams........................................................................................................................ 106
Fisheye Display Modes........................................................................................................................ 106
Refresh..................................................................................................................................................111
Streaming Server ..................................................................................................................................111
Output Camera List ..............................................................................................................................111
Get Public IP .........................................................................................................................................111
Camera Settings .................................................................................................................................. 112
Open Recording Folder........................................................................................................................ 112
Remove Live Video from the Video Monitoring Window ............................................................................. 113
How to Change the VAST LiveClient Layout...................................................................................................... 114
Changing the Layout of the Live Video Monitoring Window........................................................................ 114
Switch Video Channels ........................................................................................................................ 114
Congure Layout Mode........................................................................................................................ 115
Congure Layout Mode........................................................................................................................ 115
Rotating Video Pages .......................................................................................................................... 117
Edit Layout ........................................................................................................................................... 117
Maximize/Minimize the Live Video Monitoring Window............................................................................... 119
View Live Video on Dual Monitors............................................................................................................... 120
Simultaneously Viewing up to 64 Channels......................................................................................... 121
Using different layouts on each monitor............................................................................................... 121
View Live Video with Multiple Monitors ....................................................................................................... 122
How to Manage Stations .................................................................................................................................... 123
Relay Settings ............................................................................................................................................. 123
Insert Sub-stations ...................................................................................................................................... 124
Delete Sub-stations..................................................................................................................................... 127
Update Stations........................................................................................................................................... 128
How to Manage User Accounts.......................................................................................................................... 129
The Default User Roles and Permissions of User Accounts....................................................................... 129
Manage a User Account.............................................................................................................................. 131
Add a New User Account - Basic Account ........................................................................................... 131
Add a New User Account - Windows AD Account................................................................................ 132
Permission of the User Account.................................................................................................................. 135
Delete the User Account ............................................................................................................................. 136
How to Set up Association Management............................................................................................................ 137
Association Management............................................................................................................................ 137
How to Set up Alarm Management..................................................................................................................... 139
Alarm Management..................................................................................................................................... 139

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4 - User's Manual
How to Manage the Virtual Matrix ...................................................................................................................... 147
The architecture of VAST Matrix ................................................................................................................. 147
Installing VAST Matrix Program .................................................................................................................. 148
Launching VAST Matrix............................................................................................................................... 149
Conguration........................................................................................................................................ 150
View Settings ....................................................................................................................................... 150
About.................................................................................................................................................... 150
Exit ....................................................................................................................................................... 150
VAST Matrix Management .......................................................................................................................... 151
Matrix Management Settings ............................................................................................................... 151
Manage VAST Matrix through VAST LiveClient ................................................................................... 152
Matrix View Settings.................................................................................................................................... 153
Search VIVOCam Switches ............................................................................................................................... 154
How to Congure the Station General Settings.................................................................................................. 155
Server Settings............................................................................................................................................ 155
Log Settings ................................................................................................................................................ 155
How to Congure Station Network Settings ....................................................................................................... 156
Port Settings................................................................................................................................................ 156
UPnP Settings............................................................................................................................................. 156
Proxy Settings ............................................................................................................................................. 156
Web Access Settings................................................................................................................................... 156
How to Edit Recording Groups........................................................................................................................... 157
Recording Storage Settings ........................................................................................................................ 157
Default Storage Group Settings ........................................................................................................... 158
Add New Recording Group(s).............................................................................................................. 160
How to Edit Recording Schedules...................................................................................................................... 161
Edit Schedule List ....................................................................................................................................... 162
Add Schedules..................................................................................................................................... 162
Rename Schedules.............................................................................................................................. 162
Delete Schedules................................................................................................................................. 162
Load/Save Schedule Templates........................................................................................................... 163
Edit Camera List.......................................................................................................................................... 164
Edit Time Frame List ................................................................................................................................... 165
Add New Time Frames......................................................................................................................... 166
Recording Settings............................................................................................................................... 167
The Concept of Repeat Frequency ............................................................................................................. 169
Repeat Frequency: Daily Setting ......................................................................................................... 170
Repeat Frequency: Weekly Setting (Day-based)................................................................................. 173
Repeat Frequency: Monthly Setting (Day-based)................................................................................ 176
Repeat Frequency: Yearly Setting (Day-based)................................................................................... 178
How to Manually Begin /Stop Recording............................................................................................................ 180
How to Edit Scheduled Backup Settings............................................................................................................ 181
Select Backup Source................................................................................................................................. 181
Setup Backup Schedule.............................................................................................................................. 182
Select Backup Target .................................................................................................................................. 182
Other Options.............................................................................................................................................. 182
How to Congure Station Server Settings.......................................................................................................... 183

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User's Manual - 5
DDNS Settings ............................................................................................................................................183
Network Storage Server Settings................................................................................................................184
SMTP Settings ............................................................................................................................................185
How to Use the Talk Panel .................................................................................................................................186
Add a Camera to the Talk Panel..................................................................................................................186
Remove a Camera from the Talk Panel ......................................................................................................188
How to Congure E-map Settings......................................................................................................................189
Upload an E-map ........................................................................................................................................189
User Interface of E-map Settings Page (View Mode)..................................................................................190
Quick Access Bar.................................................................................................................................191
Status Panel.........................................................................................................................................191
User Interface of E-map Settings Page (Edit Mode) ...................................................................................192
Device Management ...................................................................................................................................193
Live View Dialog Settings............................................................................................................................194
Open Live View Dialog.........................................................................................................................194
Send to Single View.............................................................................................................................194
E-map Link ..................................................................................................................................................195
How to Congure Client Settings .......................................................................................................................198
Snapshot Settings .......................................................................................................................................198
Take a Snapshot ..................................................................................................................................199
Recording Settings......................................................................................................................................200
Type 1: Record to EXE ........................................................................................................................200
Type 2: Record to 3GP.........................................................................................................................200
Type 3: Record to AVI ..........................................................................................................................201
Built-in Media Player--EXE...................................................................................................................204
View Settings...............................................................................................................................................206
Display Location...................................................................................................................................206
Date and Time Format .........................................................................................................................207
Video Display Mode .............................................................................................................................207
Font Settings........................................................................................................................................208
General Settings .........................................................................................................................................209
System Settings ...................................................................................................................................209
Alarm Settings......................................................................................................................................210
Rotation Settings..................................................................................................................................210
Display Settings ...................................................................................................................................211
Joystick Settings .........................................................................................................................................213
Enable Joystick ....................................................................................................................................213
Proxy Settings .............................................................................................................................................219
How to Use PiP (Picture-in-Picture) ...................................................................................................................220
Enable PiP...................................................................................................................................................220
Global View..........................................................................................................................................220
ROI (Region of Interest).......................................................................................................................221
Digital Zoom In.....................................................................................................................................221
Snapshot & Print Zoomed In Image.....................................................................................................221
PiP Settings..........................................................................................................................................221
Multi-touch Mode..................................................................................................................................222
How to Congure Video Enhancement ..............................................................................................................223

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6 - User's Manual
Basic Image Adjustment..............................................................................................................................223
Defog...........................................................................................................................................................225
Apply a Preset Defog Prole................................................................................................................225
Create a New Defog Prole .................................................................................................................226
How to Search for a Device on the Hierarchical Management Tree ..................................................................228
How to Print a Video Image................................................................................................................................229
How to Lock LiveClient for Security Concerns ...................................................................................................229
How to Log out from the VAST Server ...............................................................................................................230
How to Exit VAST LiveClient ..............................................................................................................................230
How to Congure a Logical Tree ........................................................................................................................231
VAST Playback Conguration .................................................................................................................................238
Activating VAST Playback and Logging in to a Server.......................................................................................238
VAST Playback User Interface ...........................................................................................................................239
Menu Bar.....................................................................................................................................................239
Status Panel................................................................................................................................................239
Quick Access Bar ........................................................................................................................................240
Recorded Video Playback Window .............................................................................................................240
Language Selection ....................................................................................................................................241
Query Panel-- Browsing Page.....................................................................................................................241
Query Panel--Time Search Page ................................................................................................................243
Query Panel--Event Search Page...............................................................................................................244
Query Panel--Bookmark Search Page........................................................................................................245
Query Panel--Alarm Search Page...............................................................................................................246
Query Panel--Log Viewer Page...................................................................................................................247
Video Clips List Window..............................................................................................................................248
Playback Control Panel...............................................................................................................................249
Rewind ........................................................................................................................................................250
How to Playback Recorded Video......................................................................................................................251
Select a Recorded Video Clip .....................................................................................................................251
Remove Recorded Video Clips from Video Cells........................................................................................253
Timeline Slider Bar and Histogram..............................................................................................................253
Zoom in / out of the Histogram....................................................................................................................254
Synchronous Playback................................................................................................................................255
Audio Control ..............................................................................................................................................257
How to Change the Playback Layout .................................................................................................................258
Changing the Layout of the Recorded Video Playback Window.................................................................258
Switch Video Channels ........................................................................................................................258
Congure Layout Mode........................................................................................................................258
Maximize/Minimize the Recorded Video Playback Window........................................................................259
View Recorded Video with Multiple Monitors ..............................................................................................260
How to Backup Recorded Video ........................................................................................................................261
How to Search for a Video Clip in a Specic Period of time...............................................................................267
How to Add a Bookmark.....................................................................................................................................268
How to Search for Events...................................................................................................................................269
Select Event Category ................................................................................................................................270
Event Category- All Events ..................................................................................................................270

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User's Manual - 7
Event Category- All Motion Events.......................................................................................................270
Event Category- All IVA events ............................................................................................................271
Event Category- All DI Events..............................................................................................................271
Event Category- Named DI Events......................................................................................................272
Start Event Search ......................................................................................................................................273
Backup the Event Videos ............................................................................................................................274
How to Search for a Bookmark ..........................................................................................................................275
How to Search Logs...........................................................................................................................................276
Select Log Category/Log Type/Log Level ...................................................................................................277
Search All Local Logs...........................................................................................................................278
Search Login History............................................................................................................................278
Search Login Activities.........................................................................................................................279
How to Congure Client Settings .......................................................................................................................281
Snapshot Settings .......................................................................................................................................281
Export Settings............................................................................................................................................281
View Settings...............................................................................................................................................283
Proxy Settings .............................................................................................................................................283
General Settings .........................................................................................................................................283
System Settings ...................................................................................................................................283
Display Settings ...................................................................................................................................283
How to Congure Video Enhancement ..............................................................................................................283
How to Search for a Device on the Hierarchical Management Tree ..................................................................283
How to Print a Video Image................................................................................................................................283
How to Lock VAST Playback for Security Concerns ..........................................................................................284
How to Log out from the VAST Server ...............................................................................................................284
How to Exit VAST Playback................................................................................................................................284
Import and Export Utility ..........................................................................................................................................285
Export Utility .......................................................................................................................................................285
Import Utility .......................................................................................................................................................285
VAST Service Control Tool ......................................................................................................................................287
Appendix A Panoramic PTZ (P-PTZ) Conguration ................................................................................................288
Enable Panoramic PTZ on VAST ......................................................................................................................288
Panoramic PTZ - Event Trigger .........................................................................................................................291
Enable or Disable the Panoramic PTZ Functions .............................................................................................293
Appendix B ONVIF Support.....................................................................................................................................294
Appendix C Support for Digital I/O Modbus TCP Modules......................................................................................296
Appendix D Other Parameters ................................................................................................................................301

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8 - User's Manual
Revision History
Rev. 1.0:
Initial release.
1. No storage system is completely fail-safe. Damage to data might occur due to le system
corruption, operating system malfunction, virus infection, HDD component failures, and so on.
Therefore, it is highly recommended to regularly back up your data, and VIVOTEK disclaims
responsibilities of data loss or recovery.
2. Always power off the system using the power down button on system desktop. Do not
disconnect the power cord while the system is still operating. Doing so will result in data
inconsistencies. The normal power-off procedure allows cached data to be written to disks.
WARNING:

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User's Manual - 9
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent inconvenient
or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of the
machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function, or
process.
WARNING! or IMPORTANT: These statements indicate situations that can be dangerous or
hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might occur
to an operator.
Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the
Network Camera is installed; then carefully read and follow the instructions in the Installation
chapter to avoid damage due to faulty assembly and installation. This also ensures the product is
used properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the
URL Commands of the Network Camera section serves as a helpful reference to customizing
existing homepages or integrating with the current web server.
Package Contents
■ NR9581 or NR9681
■ Power cords
■ Software CD
■ Warranty Card
■ Quick Installation Guide
■ Screws and slide rails
The operating system and management software are installed on a ash memory mounted on
the main board. Except for the plug-ins for onscreen display, there is no need to install software.
NOTE:

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10 - User's Manual
Chapter One Hardware Installation and
Initial Configuration
Introducing the NR9581/9681 Network Video Recorder
NR9581/9681 is the latest 64-channel H.265, RAID-protected NVR from VIVOTEK, bringing
stable and efficient system operation under a wide range of recording/network management/
system settings. The unit supports all VIVOTEK camera models, including the latest 5-Megapixel
and fisheye cameras. The support for RAID 1/5/6/10 provides data security in the event of disk
drive failure.
The unit is equipped with two gigabit Ethernet RJ45 ports which provide network failover func-
tionality to avoid the risk of recording loss. When one network line is disconnected, the system
will shift to the other network automatically, providing continuous access for video data. Up to 8
HDDs can be installed in the NR9581/9681 for a total storage capacity of up to 48TB (6TB max.
each). Eight removable HDD trays are available in the front of the unit, with hot-swap functional-
ity for easy replacement.
A VAST CMS server runs on the machine that manages surveillance recording and playback.
The compatibility with the iViewer application allows for remote access to the NR9581/9681
on handheld devices. By integrating all of the components together using VIVOTEK’s
NR9581/9681, network cameras, VAST, and iViewer software, users can realize a fully-featured
and robust next-generation surveillance system. This ingenious NVR also features the remote
management capability with a full range of server/client structures and thus is capable for robust
and diverse applications.
Special Features
● Runs on embedded Windows
● 2U Rack Mount Design
● RAID 0, 1, 5, 6, 10, 50, 60 in virtual drive storage configurations
● 8 x HDD Tray, for a max. capacity of 48TB
● 2 x Gigabit RJ45 Ethernet ports
● 8 x USB Port (2 x Front / 6 x Back)
● Size: 437 mm (W) x 648 mm (D) x 89 mm (H)
● 64-CH Live View & 16-CH Synchronous Playback
● H.265/H.264/ MPEG-4
● PTZ Support
● Snapshot / Export Media
● PiP Video Control
● Bookmark Design
● Fast Configuration Backup / Restore
● Pre-installed VIVOTEK VAST Central Management Software*
● Full Integration with VIVOTEK Network Cameras
● VIVOTEK iViewer Support (iOS/Android)

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User's Manual - 11
Safety
 Connect the system to an earthed main power outlet.
 Never open the housing of the power supply unit.
 Install and operate the system only in a dry, weather-proof location.
Observe the following safety factors:
• Is there visible damage to the system or power cord
• Is the system operating correctly.
• Has the system been exposed to rain or moisture
• Has the system been in a long storage under harsh conditions or exposed to
unconforming stress.
The relevant electrical engineering regulations must be complied with at all times during
installation.
Ensure that all maintenance and repair work is handled by qualified personnel such as
electrical engineers or network specialists.
 Read this manual before installing or operating the system. The documentation contains
important safety instructions about permitted uses.
The rated AC input is: 100-240V, 11-3.5A, 60-50Hz; the max. output power: 740W.
If a fault occurs, disconnect the power cord from the power supply.
Do not install the system close to heaters or other heat sources. Avoid locations with direct
sunlight.
All ventilation openings must be not be blocked.
Use only the cables shipped with system or use appropriate cables that can withstand elec-
tromagnetic interference.

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Installation Instructions
Warning:
Read the installation instructions before connecting the system to the power source.
Warning:
This product relies on the building’s installation for short-circuit (overcurrent) protection.
Ensure that the protective device is rated not greater than: 250V, 20 A.
Warning:
The system must be disconnected from all sources of power and the power cord.re-
moved from the power supply module(s) before accessing the chassis interior to install or
remove system components.
Warning:
Only trained and qualifiedpersonnel should be allowed to install, replace, or service this
equipment.
Warning:
This unit is intended for installation in restricted access areas. A restricted access area
can be accessed only through the use of a special tool, lock and key, or other means of
security. (This warning does not apply to workstations).
Warning:
There is the danger of explosion if the battery is replaced incorrectly. Replace the bat-
tery only with the same or equivalent type recommended by the manufacturer. Dispose of
used batteries according to the manufacturer’s instructions.
Warning:
This unit might have more than one power supply connection. All connections must be re-
moved to de-energize the unit.
Warning:
Hazardous voltage or energy is present on the backplane when the system is operating.
Use caution when servicing.
Warning:
Installation of the equipment must comply with local and national electrical codes.
Warning:
Ultimate disposal of this product should be handled according to all national laws and
regulations.
Warning:
The fans might still be turning when you remove the fan assembly from the chassis. Keep
fingers,screwdrivers, and other objects away from the openings in the fan assembly’s
housing.

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User's Manual - 13
Warning:
When installing the product, use the provided or designated connection cables, power
cables and AC adaptors. Using any other cables and adaptors could cause a malfunction
or a fire.Electrical Appliance and Material Safety Law prohibits the use of UL or CSA -cer-
tified cables (that have UL/CSA shown on the code) for any other electrical devices than
products designated by the manufacturer only.

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Physical Description
Front View
1
023
5
467
Drive bay numbering
sequence
Control Panel buttons and LEDs
!
Power failure LED Flashes to indicate a power failure.
Status LED Status Description
Constant on and red An overheat condition. (e.g., by cable
congestion)
Blinking red (1 Hz) Fan failure: check for an inoperable
fan.
Blinking red (0.25 Hz) Power failure: check for an inoperative
power supply.
Solide blue Local UID has been activated. Use
this button to locate the server in a
rack environment.
Blinking blue (300 msec) Remote UID has been activated. Use
this button to locate the server from a
remote site.
2
NIC2 Indicates network activity on GLAN2 when ashing.
1
NIC1 Indicates network activity on GLAN1 when ashing.
HDD Indicates activity on the SAS/SATA drives when ashing.
Power Indicates power is being supplied to the system power supply
units. This LED should normally be lit when the system is
operating.
Control Panel
RS-232 (for debug only)
USB 2.0

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User's Manual - 15
Rear View
Camera 01 Camera 02 Camera 03
Camera 04 Camera 06
Camera 05
Camera 07 Camera 08 Camera 09
LAN/WAN
AC100~240V
50/60Hz, 11-3.5A
NET1 NET2
VGA, DVI, Display
port, HDMI
Audio input &
output
USB 3.0 and 2.0
RAID card
Make sure you
connect both power
supplies to the mains.
Control Panel buttons and LEDs
Reset This button is used to reboot the system.
Power The main power switch is used to apply or remove power from
the power supplies to the server. Turning off system power
using this button removes the main power but keeps standby
power supplied to the system. You must unplug the system
before servicing components inside the chassis.
Drive Tray LEDs
Green When lit, indicates drive activity. Blinking indicates the drive is being
accessed.
Red Red indicates a SAS/SATA drive failure.

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16 - User's Manual
IMPORTANT:
It is important to leave a clearance of 76cm to the rear side of the chassis. The clearance is re-
quired to ensure an adequate airow through the chassis to ventilate heat. A 64cm clearance is
also required on the front of the chassis.
To ensure normal operation, maintain ambient airow. Do not block the airow around chassis
such as placing the system in a closed cabinet.
30”
76cm
25”
64cm

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User's Manual - 17
Rack-mounting
1. Remove the inner rails from the slide rail assembly. Pull the inner rail out of the assembly
untill it is fully extended and press the retention tab to release the inner rail.
If you have either a round-holed or square-holed rack, install cage nuts or clip nuts to the
desired positions on the rack posts.
The instructions below are based on the installation to a 4-post equipment rack.
IMPORTANT:
PULL
Outer Rail
Middle Rail
Inner Rail

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2. Secure the inner rails to the sides of the chassis using the included screws. Slide the inner
rails forward until they are locked into position. Secure the inner rails each with a screw.
Screw

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User's Manual - 19
3. Press the locking tab and push the middle rail back into the slide rail assembly.
Optional
Screws
4. Attach the slide rails to the front rack post by hanging them to the rack holes. You may secure
them with screws.

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5. Extend the rails as necessary, and repeat the previous step to hang the slide rails to four rack
posts.