Vivotek IP8364-C User manual

User’s Manual
IP8364-C Bullet
Network Camera
Outdoor • Day & Night • Weather-proof • Cable Management
Rev. 1.1

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2 - User's Manual
Table of Contents
Overview .....................................................................................................................................................4
Revision History ...................................................................................................................................... 4
Read Before Use..................................................................................................................................... 5
Package Contents ................................................................................................................................... 5
Symbols and Statements in this Document............................................................................................. 5
Hardware Installation............................................................................................................................... 7
Network Deployment ............................................................................................................................. 12
Software Installation .............................................................................................................................. 14
Ready to Use......................................................................................................................................... 15
Secure the Shooting Angle.................................................................................................................... 16
Accessing the Network Camera ............................................................................................................ 17
Using Web Browsers............................................................................................................................. 17
Using RTSP Players.............................................................................................................................. 20
Using 3GPP-compatible Mobile Devices............................................................................................... 21
Using VIVOTEK Recording Software .................................................................................................... 22
Main Page.................................................................................................................................................23
Client Settings ..........................................................................................................................................28
Conguration............................................................................................................................................34
System > General settings .................................................................................................................... 35
System > Homepage layout ................................................................................................................. 37
System > Logs ...................................................................................................................................... 40
System > Parameters ........................................................................................................................... 41
System > Maintenance.......................................................................................................................... 42
Media > Image .................................................................................................................................... 46
Media > Video ....................................................................................................................................... 53
Media > Video ....................................................................................................................................... 54
Network > General settings................................................................................................................... 58
Network > Streaming protocols ........................................................................................................... 65
Network > SNMP (Simple Network Management Protocol).................................................................. 74
Security > User accounts ...................................................................................................................... 75
Security > HTTPS (Hypertext Transfer Protocol over SSL) ........................................................ 76
Security > Access List ......................................................................................................................... 83
PTZ > PTZ settings ............................................................................................................................... 88
Event > Event settings........................................................................................................................... 92
Applications > Motion detection........................................................................................................... 105
Applications > Digital input .................................................................................................................. 108
Applications > Tampering detection .................................................................................................... 108
Recording > Recording settings ......................................................................................................... 109
Local storage > SD card management................................................................................................ 114
Local storage > Content management ................................................................................................ 115
Appendix ................................................................................................................................................118
URL Commands for the Network Camera........................................................................................... 118
Technical Specications ...................................................................................................................... 194
Technology License Notice.................................................................................................................. 195

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Electromagnetic Compatibility (EMC)....................................................................................................... 196

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Overview
VIVOTEK IP8364-C is a best-in-class, bullet-style network camera designed for diverse outdoor
applications. Equipped with a 2MP sensor enabling viewing resolution of 1920x1080 at a smooth
30 fps, the IP8364-C is an all-in-one outdoor camera capable of capturing high quality and high
resolution video up to 2 Megapixel.
In order to adapt to constantly changing outdoor lighting conditions, the IP8364-C features a
removable IR-cut lter as well as IR illuminators effective up to 20M for superior image quality
around the clock. For protection against harsh outdoor environments, the camera is encased
in an IP66-rated housing and weather-proof casing to withstand rain and dust. The IP8364-C
further strengthens the robustness of the camera by protecting the cable within the bracket.
The IP8364-C supports the industry-standard H.264 compression technology, drastically
reducing file sizes and conserving valuable network bandwidth. With H.264 & MJPEG
compatibility all included, multiple streams can be simultaneously transmitted in any of these
formats at different resolutions, frame rates, and image qualities for versatile platforms. The
streams can also be individually congured to meet different needs or bandwidth constraints,
thereby further optimizing bandwidth and storage.
Incorporating a number of advanced features standard for VIVOTEK cameras, including tamper
detection, 802.3af compliant PoE, SD/SDHC card slot, and VIVOTEK’s 32-channel recording
software, the IP8364-C is the ideal solution for your outdoor surveillance needs.
Revision History
■ Rev. 1.0: Initial release
■ Rev. 1.1: The later rmware revision supports 3D Noise Reduction conguration.

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Read Before Use
The use of surveillance devices may be prohibited by law in your country. The Network Camera
is not only a high-performance web-ready camera but can also be part of a exible surveillance
system. It is the user’s responsibility to ensure that the operation of such devices is legal before
installing this unit for its intended use.
It is important to first verify that all contents received are complete according to the Package
Contents listed below. Take note of the warnings in the Quick Installation Guide before the Network
Camera is installed; then carefully read and follow the instructions in the Installation chapter to
avoid damage due to faulty assembly and installation. This also ensures the product is used
properly as intended.
The Network Camera is a network device and its use should be straightforward for those who
have basic networking knowledge. It is designed for various applications including video sharing,
general security/surveillance, etc. The Configuration chapter suggests ways to best utilize the
Network Camera and ensure proper operations. For creative and professional developers, the URL
Commands of the Network Camera section serves as a helpful reference to customizing existing
homepages or integrating with the current web server.
Package Contents
■ IP8364-C
■ Ball swivel mount bracket
■ L-type Hex key wrench, dessicant bag, screws, rubber seal
■ Software CD
■ Warranty Card
■ Quick Installation Guide & alignment sticker
Symbols and Statements in this Document
i
INFORMATION: provides important messages or advices that might help prevent
inconvenient or problem situations.
NOTE: Notices provide guidance or advices that are related to the functional integrity of
the machine.
Tips: Tips are useful information that helps enhance or facilitae an installation, function,
or process.
WARNING! or IMPORTANT!: These statements indicate situations that can be
dangerous or hazardous to the machine or you.
Electrical Hazard: This statement appears when high voltage electrical hazards might
occur to an operator.

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Front Panel
Rear Panel
Ethernet 10/100 RJ45 Plug
General I/O Terminal
Block
IR LEDs
Lens
Reset Button
MicroSD/SDHC
Card Slot

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Hardware Installation
IMPORTANT:
The diameters of the cable holes on the rubber seal
are shown on the right. Please properly install the
waterproof cable gland and cables through it to obtain
IP66 waterproof functionality.
All units are in millimeters. The cable range for the
Ethernet cable is 6.4 to 4.3mm, 1.6mm for DI lines.
3
1
2
4
Silica gel
M
icro
SD
If you prefer installing a MicroSD card as onboard storage:
1. Loosen the waterproof connector, and then remove the rubber seal, and the waterproof
connector.
2. Loosen and open the rear cover.
3. Install a MicroSD/SDHC card.
4. Tear down the aluminum foil vacuum bag and take out the dessicant bag. Attach the
supplied dessicant bag to the inner side of the Network Camera. (Please replace the
dessicant bag with a new one every time you open the rear cover.)
5. Connect an Ethernet cable and DI lines to the camera, and pass them through the
rubber seal.
5

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DI/DO Diagram
Please refer to the following illustration for the connection method.
+12V
Digital input
PIN 2
Ground
PIN 1
DI- DI+
General I/O Terminal Block
This Network Camera provides two digital input pins that can be connected to external sensor
devices. The pin denitions are described below.

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6. Install and tighten the camera's rear cover.
7. Tighten the rubber seal, seal clamp, and cap nut of the waterproof connector.
9
8
6
7
8. Pass the cables through the center of the ball swivel mount bracket, one at a time.
9. Fasten the bracket to the camera using 3 hex socket screws.
NOTE:
The camera weighs up to 1.28 kgs. Make
sure the mounting surface can support this
camera.
IMPORTANT:
Whenever you want to open the camera canister, loosen the waterproof cable gland before
you loosen the rear cover. Otherwise, you can damage the cables attached to the inside of
the camera.

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10. Loosen the fastening ring on the mount bracket, and aim the camera at the area of
your interest. When done, tighten the fastening ring.
Fastening ring
75º Tilt
360º Pan
Ceiling Mount
Wall Mount
11. Secure the Network Camera to a wall or ceiling.

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Hardware Reset
The reset button is used to reset the system or restore the factory default settings. Sometimes
resetting the system can return the camera to normal operation. If the system problems remain
after reset, restore the factory settings and install again.
Reset: Press the recessed reset button. Wait for the Network Camera to reboot.
Restore: Press and hold the reset button until the status LED rapidly blinks. Note that all settings
will be restored to factory default. Upon successful restore, the status LED will blink green and
red during normal operation.
Micro SD/SDHC Card Capacity
This network camera is compliant with Micro SD/SDHC 16GB / 8GB / 32GB and other
preceding standard SD cards.
Reset Button

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Network Deployment
General Connection (PoE)
When using a PoE-enabled switch
The Network Camera is PoE-compliant, allowing transmission of power and data via a sin-
gle Ethernet cable. Follow the below illustration to connect the Network Camera to a PoE-
enabled switch via Ethernet cable.
POWER C
OLLIS
ION
LINK
RECEIVE
PARTITION
12345
PoE Switch
When using a non-PoE switch
Use a PoE power injector (optional) to connect between the Network Camera and a non-
PoE switch.
POWER C
OLLIS
ION
LINK
RE
CEIVE
PARTITION
12345
Non-PoE Switch
PoE Power Injector
(optional)

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Internet connection via a router
Before setting up the Network Camera over the Internet, make sure you have a router and follow
the steps below.
1. Connect your Network Camera behind a router, the Internet environment is illustrated below.
Regarding how to obtain your IP address, please refer to Software Installation on page 14 for
details.
IP address : 192.168.0.3
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
IP address : 192.168.0.2
Subnet mask : 255.255.255.0
Default router : 192.168.0.1
LAN (Local Area Network)
Router IP address : 192.168.0.1
WAN (Wide Area Network )
Router IP address : from ISP
Cable or DSL Modem
POWER COLLISION
LINK
RECEIVE
PARTITION
12345
Internet
2. In this case, if the Local Area Network (LAN) IP address of your Network Camera is
192.168.0.3, please forward the following ports for the Network Camera on the router.
■ HTTP port: default is 80
■ RTSP port: default is 554
■ RTP port for video: default is 5556
■ RTCP port for video: default is 5557
If you have changed the port numbers on the Network page, please open the ports
accordingly on your router. For information on how to forward ports on the router, please refer
to your router’s user’s manual.
3. Find out the public IP address of your router provided by your ISP (Internet Service Provider).
Use the public IP and the secondary HTTP port to access the Network Camera from the
Internet. Please refer to Network Type on page 59 for details.
Internet connection with static IP
Choose this connection type if you are required to use a static IP for the Network Camera.
Please refer to LAN setting on page 58 for details.
Internet connection via PPPoE (Point-to-Point over Ethernet)
Choose this connection type if you are connected to the Internet via a DSL Line. Please refer to
PPPoE on page 59 for details.

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Software Installation
Installation Wizard 2 (IW2), a software included in the product CD, helps you set up your
Network Camera on the LAN.
1. Install IW2 under the Software Utility directory from the software CD.
Double-click the IW2 shortcut on your desktop to launch the program.
2. The program will conduct an analysis of your network environment.
After your network environment is analyzed, please click Next to continue the program.
3. The program will search for all VIVOTEK network devices on the same LAN.
4. After a brief search, the installer window will prompt. Click on the MAC and model name
that matches the one printed on the product label. You can then double-click on the address
to open a management session with the Network Camera.
0002D1730202
00-02-D1-73-02-02 192.168.5.151 IP8364-C
Installation
Wizard 2
IW
2
Network Camera
Model No: IP8364-C
Made in Taiwan
This device complies with part 15 of the FCC rules. Operation is subject to the following two conditions:
(1)This device may not cause harmful interference, and
(2) this device must accept any interference received, including interference that may cause undesired operation.
Pat. 6,930,709
MAC:0002D1730202
R o H S

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Ready to Use
1.A browser session with the Network Camera should prompt as shown below.
2.You should be able to see live video from your camera. You may also install the 32-channel
recording software from the software CD in a deployment consisting of multiple cameras. For
its installation details, please refer to its related documents.

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Secure the Shooting Angle
When you are done with tuning the eld of view and obtain a satisfactory image, tighten
the fastening ring and the 3 small hex screws on the ball-swivel bracket.
Orient the camera so that the protruding edge of its sunshield is positioned against the
direction of direct sunlight.
NOTE:
Protruding edge

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Accessing the Network Camera
This chapter explains how to access the Network Camera through web browsers, RTSP players,
3GPP-compatible mobile devices, and VIVOTEK recording software.
Using Web Browsers
Use Installation Wizard 2 (IW2) to access the Network Cameras on LAN.
If your network environment is not a LAN, follow these steps to access the Netwotk Camera:
1. Launch your web browser (e.g., Microsoft®Internet Explorer or Mozilla Firefox).
2. Enter the IP address of the Network Camera in the address eld. Press Enter.
3. Live video will be displayed in your web browser.
4. If it is the rst time installing the VIVOTEK network camera, an information bar will prompt as
shown below. Follow the instructions to install the required plug-in on your computer.
NOTE
► For Mozilla Firefox or Netscape users, your browser will use Quick Time to stream the live
video. If you don’t have Quick Time on your computer, please download it rst, then launch
the web browser.
NOTE:

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► By default, the Network Camera is not password-protected. To prevent unauthorized access,
it is highly recommended to set a password for the Network Camera.
For more information about how to enable password protection, please refer to Security on
page 75.
► If you see a dialog box indicating that your security settings prohibit running ActiveX®
Controls, please enable the ActiveX®Controls for your browser.
1. Choose Tools > Internet Options > Security > Custom Level.
2. Look for Download signed ActiveX®controls; select Enable or Prompt. Click OK.
3. Refresh your web browser, then install the ActiveX®control. Follow the instructions to
complete installation.

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• Currently the Network Camera utilizes 32-bit ActiveX plugin. You CAN NOT open a
management/view session with the camera using a 64-bit IE browser.
• If you encounter this problem, try execute the Iexplore.exe program from C:\
Windows\SysWOW64. A 32-bit version of IE browser will be installed.
• On Windows 7, the 32-bit explorer browser can be accessed from here:
C:\Program Files (x86)\Internet Explorer\iexplore.exe
• If you open a web session from the IW2 utility, a 32-bit IE browser will be opened.
• The onscreen Java control can malfunction under the following situations:
A PC connects to different cameras that are using the same IP address (or the same
camera running different rmware versions). Removing your browser cookies will solve
this problem.
Tips
IMPORTANT:

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Using RTSP Players
To view the MPEG-4 streaming media using RTSP players, you can use one of the following
players that support RTSP streaming.
Quick Time Player
VLC media player
VLC media player
mpegable Player
pvPlayer
As most ISPs and players only allow RTSP streaming through port number 554, please set the
RTSP port to 554. For more information, please refer to RTSP Streaming on page 66.
For example:
4. The live video will be displayed in your player.
For more information on how to configure the RTSP access name, please refer to RTSP
Streaming on page 66 for details.
rtsp://192.168.5.151:554/live.sdp
1. Launch the RTSP player.
2. Choose File > Open URL. A URL dialog box will pop up.
3. The address format is rtsp://<ip address>:<rtsp port>/<RTSP streaming access name for
stream1 or stream2>
Video 16:38:01 2012/01/25