Vodavi Infinite 816 Manual

Infinite
816
Key Telephone System
General Description
installation and
Maintenance Manual
For infinite GK-816
Vodavi
Communications
Systems

Infinite 816 Key Telephone System QUICK REFERENCE TABLE OF CONTENTS
QUICK REFERENCE TABLE OF CONTENTS
SECTION 100
SECTION 200
SECTION 300
SECTION 400
SECTION 500
SECTION 600
SECTION 700
SECTION 710
SECTION 720
SECTION 730
SECTION 740
SECTION 750
SECTION 755
SECTION 800
APPENDIX A
APPENDIX B
INTRODUCTION . . . . . . . . . . . . . . . . . . . . .100-l
GENERAL DESCRIPTION . . . . . . . . . . . . . .200-l
FEATURE DESCRIPTION . . . . . . . . . . . . . .300-l
OPERATION . . . . . . . . . . . . . . . . . . . . . . . .400-l
INSTALLATION . . . . . . . . . . . . . . . . . . . . . .500-l
POWER UP AND SYSTEM CHECKOUT . . . .600-l
CUSTOMER DATA BASE PROGRAMMING . .700-l
STATION ATTRIBUTES PROGRAMMING . . .710-l
CO LINE ATTRIBUTES PROGRAMMING . . .720-l
SYSTEM PARAMET ERS PROGRAMMING . . .730-l
EXCEPTION TABLES PROGRAIMMING . . . . .740-l
INITIALIZE DATA BASE PARAMETERS . . . .750-l
PRINTING DATA BASE PARAMETERS . . . . .755-l
MAINTENANCE AND TROUBLESHOOTING .800-l
INFINITE 816 PROGRAMMING FORMS . . . . . .A-1
INFINITE 816 COMPONENT LIST . . . . . . . . . .B-1
Issue 1, January 1992 i

TABLE OF CONTENTS Xtftnite 816 Key Telephone System
SECTION 100
TABLE OF CONTENTS
INTRODUCTION ............................... loo-1
100.1
100.2
100.3
100.4
SECTION 200
200.1
200.2
200.3
200.4
PURPOSE ........................................... 100-l
SYSTEM COMPONENTS ................................ 100-l
REGULATORY INFORMATION ........................... 100-l
REGULATORY INFQRMATION (Canadian) ................... 100-3
GENERAL DESCRIPTION ..................... .200-1
SECTION 300
TECHNOLOGY ....................................... 200- 1
SYSTEM COMPONENTS ................................ 200-l
CAPACITY.. ......................................... 200-4
SYSTEM SPECIFICATIONS .............................. 200-6
FEATURE DESCRIPTION ..................... .300-l
300.1 ACCOUNT CODE ..................................... 300- 1
300.2 ALARMSIGNALING....................................300- 1
300.3 ALL CALL VOICE PAGING ............................... 300-l
300.4 ATTENDANT PGSlTION ................................. 300- 1
300.5 A'ITENDANTOVERFLGW ............................... 300-l
300.6 ATTENDANT RECALL .................................. 300- 1
300.7 AUTOMATIC HOLD .................................... 300-l
300.8 AUTOMATIC PAUSE INSERTION ......................... 300- 1
300.9 AUTGMATICPRIVACY ................................. 300-l
300.10 BACKGROUND MUSIC ................................. 300-l
300.11 BATTERY BACK-UP (MEMORY) .......................... 300-l
300.12 BATTERY BACK-UP (SYSTEM) ........................... 300-l
300.13 BUSY LAMP FIELD .................................... 300-4
300.14 CALL ANNOUNCING ................................... 300-4
300.15 CALL FORWARD (PRESET) .............................. 300-4
300.16 CALL FORWARD (STATION) ............................. 300-4
300.17 CALL PICK-UP (GROUP) ................................ 300-4
300.18 CALLTRANSFER ..................................... 300-4
300.19 CAMP-ON (CALL WAITING) .............................. 300-4
300.20 CEN’TREX COMPATIBILl-IY .............................. 300-4
300.21 CHAINLNG SPEED BINS ................................ 300-4
300.22 CO LINE ACCESS ..................................... 300-4
300.23 COLINEGROUPXNG ................................... 300-4
300.24 CO LINE QUEUING .................................... 300-4
300.25 CO RING ASSIGNMENT3 ............................... 300-5
300.26 COMMON AUDIBLE RINGING (LOUD BELL CONTROL) ........ 300-5
300.27 CONFERENCE ....................................... 300-5
300.28 DATA BASE PRINTGUT (DUMP) .......................... 300-5
300.29 DIAL PULSE-TO-TONE SWITCHOVER ..................... 300-5
300.30 DIAL PULSE/DTMF SIGNALING .......................... 300-5
300.3 1 DIRECT STATION SELECTION ........................... 300-5
300.32 DO NOTDISTURB (DND) ............................... 300-5
300.33 DSS/CO AUTGMATIC LINE SELECT ...................... 300-5
300.34 EMERGENCY TRANSFER ............................... 300-5
300.35 END To END SIGNALING ............................... 300-5
300.36 EXECUTIVE/SECRETARY TRANSFER ..................... 300-5
300.37 EXTERNAL PAGING ................................... 300-6
300.38 FLASH ............................................. 300-6
ii
Issue 1, January 1992

300.39
300.40
300.41
300.42
300.43
300.44
300.45
300.46
300.47
300.48
300.49
300.50
300.51
300.52
300.53
300.54
300.55
300.56
300.57
300.58
300.59
300.60
300.6 1
300.62
300.63
300.64
300.65
300.66
300.67
300.68
300.69
300.70
300.71
300.72
300.73
SECTION400
FLEXIBLE DSS ASSIGNMENT ........................... .300-6
HEADSET COMPATIBILl-IY ............................. .300-6
HOLD PROVISIONS ................................... .300-6
INCOMING INTERCOM SIGNALING SELECTION ............. .300-6
INTERNAL ZONE PAGE ................................ .300-6
LCD-INI’ERACITVE DISPLAY ............................ .300-6
LOUD BELL CONlROL (CONTACTI ....................... .300-6
MEGTMEPAGE.......................................300- 6
MESSAGE WAITING ................................... .300-6
MUSIC-ON-HOLD .................................... .300-6
MuTE...............................................300- 6
NIGHT SERVICE ..................................... .300-7
OFF-HOOK SIGNALING ................................ .300-7
ON-HOOKDIALING .................................. ..300- 7
ON LINE PROG RAMMING ............................. ..300- 7
PAUSE-R ...................................... ..300- 7
PBX/CENTREX TRANSFER ............................. .300-7
PBX DIALING CODES ................................. .300-7
PHONE BOX ........................................ .300-7
PREFERRED LJNE ANSWER ............................ -300-7
PRIVATELINE ...................................... ..300- 7
REALTIME CLOCK ................................... .300-7
SAVE NUMBER REDIAL ................................ .300-7
SLA COMPATIBILlTY .................................. .300-7
SPEAKERPHONE ..................................... .300-8
STATION CLASS OF SERVICE (COS) ...................... .300-8
STATION MESSAGE DETAIL RECORDING (SMDR) ........... .300-8
STATION SPEED DIAL ................................. .300-8
SYSTEM SPEED DIAL ................................. .300-8
TOLL RESTRICTION OVERRIDE ......................... .300-8
TOLL RESTRIC?ION FABLE DRXVEN) ..................... .300-8
TRANSFER RECALL ................................... .300-8
UNIVERSALNlGHTANSWER.............................300- 8
VOLUME CONTROLS .................................. .300-8
WALLTELEPHONE .................................. ..300- 8
OPERATION ................................... 400-1
400.1 INTRODUCnON.......................................400- 1
400.2 PLACING AN OUTSIDE CALL [AUTOMATIC LINE SELECTION) .. .400-l
400.3 ANSWERING AN OUTSIDE CALL ......................... .400-l
400.4 SPEAKERPHONE ..................................... .400- 1
400.5 VOLUME CONTROLS .................................. .400- 1
400.6 MiUTEBUJTON .................................... ...400-l
400.7 BACKGROUND MUSIC ................................. .400- 1
400.8 PLACING OUISIDE LINE ON HOLD ....................... .400-l
400.9 ANSWERING A RECALL ................................ .400-l
400.10 FLASH ............................................ ..400- 1
400.11 PBX/CENIREX TRANSFER ............................. .400- 1
400.12 cALLPIcKup.........................................4oo- 3
400.13 PLACING AN INTERCOM CALL .......................... .400-3
400.14 ANSWERING AN INTERCOM CALL ........................ .400-3
400.15 CAMPON............................................400- 3
400.16 ANSWERINGACAMP ON ............................... .400-4
400.17 LEAVING A MESSAGE WAlTING INDICATION ............... .400-4
Issue 1, January 1992 iii

TABLE OF COWTENTS b&ite 816 Key Telephone System
400.18
400.19
400.20
400.2 1
400.22
400.23
400.24
400.25
400.26
400.27
400.28
400.29
400.30
400.3 1
400.32
400.33
400.34
400.35
400.36
400.37
400.38
410.1
SECTION 500
500.1
500.2
500.3
500.4
500.5
500.6
500.7
500.8
500.9
500.10
500.11
500.12
500.13
500.14
500.15
500.16
500.17
500.18
500.19
500.20
500.21
SECTION 600
600.1
600.2
600.3
SECTION700
700.1
700.2
ANSWERING A MESSAGE WAITING INDICATION ............. 400-4
CALL’IRANSFER ..................................... 400-4
EXECUTIVE/SECRETARY TRANSFER ..................... 400-4
CONFERENCE COMBINATIONS .......................... 400-4
DO NOTDISTURB .................................... 400-S
QUEUING ........................................... 4-00-S
SrORING STAnON SPEED NUMBERS .....................
400-5
DIALING A STAnON SPEED NUMBER .................... 400-S
SI7XING SYSTEM SPEED NUMBERS ..................... 400-6
DIALING A SYSl-EM SPEED NUMBER ..................... 400-6
SAVE NUMBER REDIAL ................................ 400-6
PAGING ............................................ 400-6
MEET ME PAGE ...................................... 4-00-6
CALL FORWARDING ................................... 400-6
NIGHT’ SERVICE ...................................... 400-6
SmNG SY!ZEM TIME AND DATE ....................... 400-6
ALARM ............................................. 400-7
USING ACCOUNT CODES ............................... 400-7
PHONE BOX SIGNALING ............................... 400-7
UNIVERSAL NIGHT ANSWER ............................ 400-7
ATTENDANT OVERRIDE (CAMP-ON) ...................... 400-7
LCD DISPLAYS ...................................... 410-l
INSTALLATION ................................ mo-1
SITEPLANNTNG ...................................... 500-l
UNPACKING THE KSU ................................. 500-l
KSU GROUNDING ..................................... 500-l
KSU INS’D%LIATlON ................................... 500-l
KSU CABLING ....................................... 500-3
LIGHTNING PROTECTION .............................. 500-3
KEY TELEPHONE INSTALLATION ......................... 500-3
WALL MOUNT KIT INSTALLATION ........................ 500-3
PHONE BOX INSTALLATION ............................ SOO-10
EXTERNAL MUSIC SOURCE. ........................... 500-10
ALARM INSTALIATION ................................ SOO-10
EXTERNAL PAGING .................................. SOO-10
LOUD BELL CONTROL ................................ 500-10
EMERGENCY ‘XRANSFER .............................. SOO-10
HEADSET INSTALIATION .............................. SOO-13
BATTERY BACK-UP UNlT (BBU) ......................... SOO-13
RS-232C CONNECTIONS .............................. 500- 14
SMDR REPLACEMENT ................................ SOO-14
RC.U. REPLACEMENT ................................ 500-18
SETTING TIME AND DATE DISPLAY ...................... 500-18
SINGLE LINE SI’ATION ADAPTER (SLA) ................... 500-18
POWER UP AND SYSTEM CHECKOUT ....... .600-l
POWER-UP AND INSTALLATION CHECKLIST ................ 600-l
FUNCTIONAL TEST PROCEDURES ....................... 600- 1
PRELIMINARY CHECKLIST .............................. 600-l
CUSTOMER DATA RASE PROGRAMMING .... .700-l
INTRODUCTION ...................................... 700-l
CUSTOMER DATA WORKSHEETS ........................ 700- 1
iV Issue 1, January 1992

Infinite 816 Key Telephone System TABLE OF CONTENTS
700.3
700.4
700.5
700.6
SECTXON
710.1
710.2
710.3
710.4
710.5
710
SECTION
720.1
720.2
720.3
720.4
720.5
720.6
720.7
720
SECTION 730
730.1
730.2
730.3
730.4
730.5
730.6
730.7
730.8
730.9
730.10
730.11
730.12
730.13
730.14
730.15
730.16
730.17
730.18
730.19
730.20
730.2 1
SECTION
740.1
SECTION
750.1
SECTION
755.1
SECTION
740
750
755
800
DATABASEFTELDS....................................700- 1
PROGRAM MODE ENTRY .............................. .700-4
INlTLUZATiON ..................................... ..700- 4
RESET FUNCTION &dbvare Version 3.4 or Higher) ........... .700-4
STATION ATTRIBUTES PROGRAMMING ..... ,710-l
STATION CLASS OF SERVICE ........................... .710-l
STATION CONFIGURATION ............................. .710-2
FLEXIBLE STATION NUMBERS .......................... .710-3
COLINEACCESS ................................... ..710- 4
PAGE/PICKUP GROUPS ............................... .710-5
CO LINE ATTRIBUTES PROGRAMMING ..... .720-l
CO LINE GROUPS .................................... .720-l
CO LINE CONFIGURYI-ION ............................. .720-2
COLINERINGING-DAY .............................. ..720- 3
COLINERINGING-NIGHT ............................ ..720- 4
FTASHTIMER ...................................... ..720- 5
CORINGDETECT ................................... ..720- 6
DIALPULSE..........................................720- 7
SYSTEM PARAMET ERS PROGRAMMING .....
730-1
SYSTEM CONFIGURATION ............................. .730- 1
SYSTEMTIMERS.. .................................. ..730- 3
EXECUTIVE/SECRETARY ASSIGNMENTS .................. .730-5
LOUD BELL CONTROL ................................ .730-6
PBX DIALING CODES ................................. .730-7
A’lTENDANT POSITION ................................ .730-8
PRESET FORWARD RING TIMER ......................... .730-8
PRESET CALL FORWARD .............................. .730-g
CONFERENCETIMER ................................ .730-10
SMDR ENABLE ..................................... .730-l 1
STATION MESSAGE DETAIL RECORDING (SMDR) .......... .730-12
DATE/TIME FORMAT ................................ .730-13
STATION SPEED DIAL ................................ .730-14
PULSE-TO-TONE SWITCHOVER ........................ .730- 14
FLASH WITH SPEED DL4L ............................. .730-14
NUMBERING PLAN .................................. .730-14
NIGHT SERVICE .................................... .730- 14
SYSTEM SPEED DIAL ................................ .730-14
SETTING SYSTEM DATEANDTIME ..................... .730-15
PHONE BOX PROGRAMMING .......................... .730- 15
SINGLE LINE STATION ADAPTER (SLA) PROGRAMMING ..... .730-15
EXCEPTION TABLES PROGRAIMMING ........
740-1
TOLL RESTRlCTION TABLES ............................ .740-l
INITIALIZE DATA RASE P-ERS .......
750-l
DEFAULT DATA BASE CODES .......................... .750- 1
PRINTING DATA BASE PARAMETERS ........
755-1
DATA BASE PRINTOUT ................................ .755-l
MAINTENANCE AND TROUBLESHOOTING ... ,800-l
Issue 1, January 1992
V

TABLE OF COWTENTS
Infinite 816 Key Telephone System
800.1
800.2
800.3
800.4
800.5
800.6
800.7
800.8
800.9
800.10
800.11
APPENDIX A
APPENDIX B INFINITE 816 COMPONENT LIST . . . . . . . . . . . . . . .B-1
GENERAL IN-FORMATION ............................... 800- 1
PREVENISVE h4AINIENANCE ............................ 800-l
TESI’ EQUIPMENT ANJ.3 TOOLS .......................... 800-l
SPAREPARTS ........................................ 800-l
FIELD SERVICE ENGINEERING .......................... 800-l
FAULT CLASSIFICATION ............................... 800- 1
SYSTEM FAILURES ................................... 800-2
POWERFAILURES .................................... 800-2
KEY TELEPHONE FAILURES ............................ 800-2
CO/PBX LINE FAILURES ............................... 800-3
FEATURE OPERMlON FAILURES ........................ 800-3
INFINITE 816 PROG RAMMUNG FORMS
....... ..A- 1
vl Issue 1, January 1992

SECTION 100
SECI’ION 200
SECTION 300
SECTION 400
SECTION 500
SECTION 600
SECTION 700
SECTION 710
SECTION 720
SECTION 730
SECTION 740
SECTION 750
SECI’ION 755
SECTION 800
APPENDIX A
APPENDIX B
LIST OF FIGURES
INTRODUCTION ............................... loo-1
Figure lOO- 1 mite 816 Key Telephone System ............ . lOO-2
GENERAL DESCRIPTION ......................
200-1
Figure 200-l mite 826 Key Service Unit ................ .200-2
Figure 200-2 mite 816 Key Service Unit ................ .200-3
Figure 200-3 Iqfinite Station Apparatus ................... .200-5
FEATURE DESCRIPTION ...................... 300-1
OPEWkTION ................................... 400-l
Figure 400- 1 Ircfinite 82 6 Executive Key Telephone .......... .400-2
INSTALLATION ................................ mo-1
Figure 500-l KSU Mounting Dimensions ................... .500-2
Figure 500-2 Key Telephone Wiring ....................... .500-7
Figure 500-3 Wa.lI Mounting the Key Telephone .............. .500-8
Figure 500-4 Side View of Key Telephone ................... .500-g
Figure 500-5 External Connections ...................... .500-l 1
Figure 500-6 Power Failure Transfer Circuit ................. SOO-12
Figure 500-7 BBU InstalIation .......................... .500-15
Figure 500-8 RS-232C Connections ...................... .500- 16
Figure 500-9 SMDR and RCU Module Installation ........... .500-19
Figure 500-10 SLA Strap Options. ....................... .500-20
Figure 500-l 1 Typical SIA Layout ....................... .500-22
Figure 500- 12 SLA Mounting Dimensions ................. .500-23
Figure 500-13 SLA Cross-Connect Wiring ................. .500-24
POWER UP AND SYSTEM CHECKOUT ....... .609-l
CUSTOMER DATA BASE PROG-G ... .700-1
STATION ATTRIBUTES PROGRAMMING ...... 710-1
CO LINE ATTRIBUTES PROGRAMMING ...... 720-1
SYSTEM PARAMET ERS PROGRAMMING .....
730-1
EXCEPTION TABLES PROGRAMmG ........ 740-1
Figure 740-l ToII Restriction Flowchart .................... .740-3
INITIAL= DATA BASE PARAMETERS .......
750-1
PRINTING DATA BASE PARAMETERS ........ 755-1
MAINTENANCE AND TROUBLESHOOTING ... .800-l
INFINITE 816 PROGRAMMING FORMS ......... A-l
INFINITE 816 COMPONENT LIST ............... ~-1
Issue 1, January 1992 vii

LIST OF TABLE8
Infinite 816 Key Telephone System
SECTION 100
SECTION 200
SECTION 300
SECTION 400
SECTION 500
SECTION 600
SECTION 700
SECTION 710
SECTION 720
SECTION 730
SECTION 740
SECTION 750
SECTION 755
SECTION 800
LIST OF TABLES
INTRODUCTION ............................... mo-1
GENERAL DESCRIPTION ..................... .20~1
Table 200-l System Capacity ............................ 200-7
Table 200-2 ElectrIcal Specifications ...................... 200-7
Table 200-3 EnvironmentaI Specifications .................. 200-7
Table 200-4 Loop Limits. ............................... 200-8
Table 200-5 Dialing Specifications ........................ 200-8
Table 200-6 Regulatory Number ........................ 200-8
Table 200-7 Dimensions and Weight ...................... 200-9
Table 200-8 Miscellaneous Specifications .................. 200-9
Table 200-9 -Key Telephone Audible Signals ................ 200-l 0
Table 200- 10 Function Button Visual Indicators ............ 200- 11
Table 200- 11 CO Line Button Visual Indicators ............. 200- 11
FEATURE DESCRIPTION ..................... .300-l
Table 300-l Alphabetical Feature Index .................... 300-2
OPERATION ................................... 400-l
Table 410.1 Liquid Crystal Display (LCD) ................... 410-l
INSTALLATION ............................... .500-l
Table 500-l CO Connecting Block Layout ................... 500-4
Table 500-2 J-l Connecting Block Layout ................... 500-5
Table 500-3 J-2 Connecting Block Layout ................... 500-6
Table 500-4 SMDR CaII Record Format .................... 500-17
POWER UP AND SYSTEM CHECKOUT ....... .600-l
CUSTOMER DATA BASE PROGRAMMING .... .700-l
Table 700-l Default Values .............................. 700-2
STATION ATTRIBUTES PROGFMMMING ..... .710-l
CO LINK ATTRIBUTES PROGRAhlMING ...... .720-l
SYSTEM PARAMET’ERS PROG-G
..... .730-l
Table 730-l Applicable SLA Program Codes ................ 730- 15
EXCEPTION TABLES PROGRAMMING ....... .740-l
INITIALIZE DATA BASE PARAMETERS ...... .750-l
PRINTING DATA BASE PARAMETERS ....... .755-l
MAINTENANCE AND TROUBLESHOOTING ... ,800-l
Table 800-l Power Test ................................. 800-2
Table 800-2 Features w/additional Equipment ............... 800-3
Table 800-3 Key Station Testing .......................... 800-4
Table 800-4 Intercom Functions Test ...................... 800-6
Table 800-5 CO Line Functions Test ....................... 800-8
viii
Issue l,January1992

Infinite 816 Key Telephone System LIST OF TABLES
APPENDIX A INFINITE 816 PROGRAMMING FORMS .........
A-l
Appendix A-l Statioi Pro gramming ........................ ..A- 1
Appendix A-2 DSS Assignments (Program Code 04) ............. .A-1
Appendix A-3 CO Line Pro gramming ........................ .A-2
Appends A4 System Pro gramming ....................... ..A- 3
Appendix A-5 System Speed Dial Numbers ................... .A-4
Appendix A-6 Exception Tables ............................ .A-5
APPENDIX B INFINITE 816 COMPONENT LIST ............... B-I
Appendix B-l Ir@ni& 816System Component List. ............ B-l
Issue 1, January 1992 lx

IN-FINITE 816 ISSUE CONTROL SHEET Infinite 826 Key Telephone System
INFINITE 816 ISSUE CONTROL SHEET
ISSUE
1 DATE
JANUARY 1992 CHANGE
?.rst.Release of Infinite 816 General Descriptfon, Installation ant
dalntenance Manual.
X
Issue 1, January 1992

Infinite 82 6 Key Telephone System INTRODUCXION
SECTION 100
INTRODUCTION
100.1 PURPOSE
This manual provides the information neces-
sary to program, install, operate, and maintain
the In$ni.te 8 16 Key Telephone System (Figure
100-l).
loo.2 SYSTEM COMPONENrS
The following components make up the 1r@nff3?
8 16 Key Telephone System:
l Key Service Unit
l Key Telephone
. Wall Mount Kit
l Program Module
l Phone Box
loo.3 REXXJLATORY INFOFMATION
The Federal Communications Commission
(FCC) has established rules which allow the
direct connection of the Irsftnite 816 Key Tele-
phone System to the telephone network Cer-
tain actions must be undertaken or
understood before the connection of customer
provided equipment is completed.
A Telephone Company Notifkation
Before connecting the 1njnfte 8 16 Key
Telephone System to the telephone net-
work the local serving telephone company
must be given advance notice of intention
to use customer provided equipment (CPE)
and provided with the following informa-
tion:
The telephone numbers to be connected
to the system.
The FCC Registration Number located
on the Key Service Unit (KSU): DLP82V-
7 1202~KF-E
The Ringer Equivalence Number, also
located on the KSU: 0.2A
The Universal System Ordering Code
(USOC)fack required for direct intercon-
nection with the telephone network RI-
21x
B.
C.
D.
E.
Inddence of Rarm
If the telephone company determines that
customer provided equipment is faulty
and possibly causing harm or interruption
to the telephone network, it should be
disconnected until repair can be made. If
this is not done, the telephone company
may temporarily disconnect service.
Changes In Service
The local telephone company may make
changes in its communications facilities or
procedures. Ifthese changes should affect
the use of the 8 16 System or compatibility
with the network, the telephone company
must give written notice to the user to
allow uninterrupted service.
Maintenance Limitations
Maintenance on the 8 16 System is to be
performed only by the manufacturer or its
authorized agent. The user may not make
any changes and/or repairs except as spe-
cifically noted in this manual. If un-
authorized alterations or repairs are
performed, any remaining warranty may
be voided.
Notice of Compliance
The 8 16 System complies with rules re-
garding radiation and radio frequency
emission by Class A computing devices. In
accordance with FCC Standard 15 (Sub-
part J), the following information must be
supplied to the end user:
% equipment generates and uses
RF. energy, and if not installed and
used in accordance with the Instnx-
tion Manual. it may cause interfer-
ence to radio communications. It has
been tested and found to comply with
the limits for a Class A computing
device, pursuant to Subpart J of Part
15 of the FCC Rules, which are de-
signed to provide reasonable protec-
tion against such interference, when
operated in a commercial environ-
ment. Operation of this equipment in
a residential area could cause inter-
Issue 1, January 1992 100-l

INTRODUCTION Infinite 816 Key Telephone System
POWER FAILURE TRANSFER
I I I C
(SLT or DEVICE)
1
MUSIC ON HOLE I 3
STATION I
MDF (J11
=I =I
zz ==
== ==
i----
xx q =
z= ==
=z z=
== I=
_---
lllllllllllllll11111111llllllllllllllll
ic@%
U FUSE
TELCO
AJPlX
==--
II=
z= =I
== ==
r= I=
== z=
5=
XI--
====
z===
z= I=
----
I= q =
q = =I
-
BAlTERY BACKUP INPUT
Figure 100-l Infinite 816 Key Telephone System
loo-2 Issue 1, January 1992

Infinite 816 Key Telephone System INTRODUCTION
F.
G.
ference, in which case the user, at his
own expense, will be required to take
whatever measures may be required
to correct the interference.”
Hearing Aid Compatibility
The 8 16 Key Telephone is Hearing Aid
Compatible, as defined in Section 68.316
of Part 68 FCC Rules.
UL Safety Compliance
The hjlntte 8 16 Key System has met safety
requirements and was found to be fncom-
pliance with the United Laboratories fUL)
1459 Second Edition standards for tele-
communications equipment. The 8 16 is
authorized to bear the UL mark
loo.4 REGULATORY INFORMATION (Ca-
lladil%Il)
Department of Communications (DOC!)
Certfffcation Number: 676-1856-A
Load Number: 19
Ancillary Equipment Number: CA21A
Canadian Standards (CSAI
A.
B.
C.
File Number: LR57228
Incidence of Harm
If the telephone company determines that
the customer provided equipment (CPE) is
faulty and possibly causing harm or inter-
ruption to the telephone network, It
should be disconnected until repair can be
effected. If this is not done, the telephone
company may temporarily disconnect
service.
Changes In Setice
The local serving telephone company may
make changes in its communications fa-
cikties or procedures. If these changes
should affect the use of the 816 or com-
patibility with the network the serving
telephone company must give written no-
tice to the user to allow uninterrupted
service.
Maintenance Limitations
Maintenance on the 816 Key Telephone
System is to be performed only the manu-
facturer or its authorized agent. The user
may not make any changes and/or repairs
except as specifically noted in this man-
ual. If unauthorized alterations or repairs
are performed, any remaining warranty
may be voided.
D. Notice of Compliance
The 8 16 Key Telephone complies with
rules regarding radiation and radio fre-
quency emission by Class A computing
devices. ‘Ihe Ir$nite 816 Key Telephone
system does not exceed the Class A limits
for radio noise emissions as set out in the
radio interference regulations of the Cana-
dian Department of Cornmunfcations.
Note: 77~ Canadian Department of Communi-
cations iDOC) label identiifies cert@ed equfp-
ment. Thfs certfftcation means that the
equipment meets certain tel.ecoOns
network protections, operational and sqfety re-
qrdrements. The Department does not guaran-
tee the eqtdpment wtil operate b the user’s
saiisf~tin
Before instaUlrg this equipment users shf~uld
ensure that it fs prmissible to be connected to
the fditfes of the local telecorllJ7un ications
company.
l-he eq~pment must also be installed using an
acceptable method of connection In some
cases, the wrnpany’s inside wiring associated
with single line iruhidual sewice may be e-e
tended by means of a certjeed connector assem-
bly (telephone erctension cordl. The customer
shouLdbeaware~wmpl~ewiththeabove
wnditfon may not prevent degradation of serv
ice in some .sihdions.
Repairs to certified equipment should be made
byanauthorized&nadianmaintenuncef~
designated by the supplier. Any repairs or al-
terafims made by the user to this equipmentor
equipment malf~tions, may giue the telecom-
~LNuL&~~c~ company cause to request the user
to diswnnect the equipment
Users should ensurefor thfzirownprotection that
the el.ecW ground wnnectims of the power
uff.lw, iMew mmunf.cations lines and internal
metallic uxzterpipe system ifpresent are wn-
netted together. ?his precaution may be par-
tfcularly important 0-1rural areas.
[CAUTIoN]
Users should not attempt to make
such connections themselves, but
should contact the appropriate elec-
tric inspection authority, or electri-
cian, as appropriate.
Issue 1, January 1992
loo-3

Infinite 816 Key Telephone System GENERAC DESCRIPTION
SECTION 200
GENERAL DESCRIPTION
200.1 TECHNOLOGY
The Ir$n&s 8 16 Key Telephone System is a
microprocessor controlled, solid state elec-
tronic switching system which distributes
communications in a non-blocking format. All
control, switching, and interface circuitry is
condensed onto a single printed circuit board
(PCB) located inside the IqjWte 8 16 Key Service
Unit. Refer to Figures 200-l and 200-2.
Switching is accomplished through a solid
state crosspolnt matrix that provides voice
path connections for eight central ofhce lines,
sixteen Key Telephones, and eight intercom
paths.
The central processor unit (CPU) is a 280
microprocessor that controls the crosspoints
and central office line relays. It also controls
communications between slave rnicroproces-
sors located fn each I- 8 16 Key Telephone
Refer to Figure 200-3.
The 816 Key &vice Unit (KSUI contains all
system memory which is composed of 16K of
Read Only Memory (ROM) and 4K of Random
Access Memory (RAM). The RAM is subdivided
so that 2K is used as CPU working area and 2K
is used for customer database. The customer
data base memory is protected fi-om loss by a
long life lithium battery. The system generic
memory (ROM) is contained in a Program Mod-
ule (PM) that Is interfaced to the 816 KSU
through a modular connecting arrangement.
This allows easy access for removal of system
software when upgrading software feature
packages.
The system power is regulated by a switching
power supply. This technology provides high
efficiency with low heat. A shielded trans-
former converts the 117V ac into logic voltages
on a separate power supply PCB, mounted
within the KSU cabinet.
Each Key Telephone contains a microprocessor
and circuitry to monitor button activity and
control lamp indications. A built-in speaker
permits voice or tone calling to the station
Every telephone has a Busy Lamp Field (BLII
to monitor station activity in the system.
Key Telephones are equipped with ten function
buttons, eight CO line buttons, and sixteen
Direct Station Selection (DSS) buttons, which
also store Station Speed Dial numbers. A
three-position rocker switch is provided for
easy selectfon of intercom signaling modes.
along with separate tone ringing and voice
volume controls.
For emergency applicattons. astand-alone bat-
tery backup (BBUI assembly may be connected
to the battery output terminals on the 816
KSU. 7h.is retains system power in the event
of commercial power fallure.
The system protides automatic cut-through of
central office (CO) lines to optionally provided
single line telephones. These instruments can
make and receive calls during a commercial
power outage or following a CPU failure.
209.2 SYSTEM COMPONENTS
The following components make up the In#ni&?
8 16 Key Telephone System:
l
l
l
l
l
l
l
l
l
l
Enhanced Key Service Unit
Enhanced Key Telephone
Executive Key Telephone
Wall Mount Kit
Program Module
Phone Box
Real Time Clock Unit (Replacement)
Serial Interface Unit (Replacement)
Battery Back Up Unit (BBU)
Single Line Adapter (SLA)
A Enhanced 816 Key Service Unit (KSU)
The Enhanced 8 16 KSU (Figures 200- 1
and 200-2) is a sealed, self-contained unit
that has no user-serviceable parts inside.
All connections are accomplished exter-
nally through Amphenol-type plugs and
modular connections. A Program Module
(PM) allows easy expansion of software
features. A Serial Interface Unit (SIUI and
a Real ‘Bme Clock Unit (RCUI are installed
as standard equipment. They support Sta-
tion Message Detail Recording (SMDR)
and display phone capability. SMDR al-
lows a customer to track incoming and/or
outgoing, and local and/or long distance
calls by CO line, number dialed, tfme of
Issue 1, January 1992 200-l

GENERAt DESCR.YPTION InfZnite 816 Key Telephone System
POWER FAILURE -
TRANSFER
MDF CONNECTORS
PROGRAM MODULE
LOWER MOUNTING
BFiACKERS CONNECTOR
Figure 200-l Iqjinite 816 Key Service Unit
200-2
Issue 1, January 1992

Infinite 816 Key Telephone System GENE&IL DEISCRlFl-ION
/
-
-
-
MUSIC ON HOLD ADJUST
BACKGROUND MUSIC ADJUST
RJ21X CONNECTOR
_ FOR CO LINE
CONNECTIONS
_ RS 23X CONNECTOR
FOR SMOR PRINTOUT
cFIM:S SMDR INTERFACE
POWER MONITOR LED
Figure 200-2 I..ite 816 Key Service Unit
Issue 1. January 1992 200-3

GENERAL DESCRIPTION
Infinite 816 Key Telephone System
day and date, station that placed the calI,
duration of the call, and account code. The
Real Time Clock Unit provides Executive
telephones with an LCD time and date
display and a backup system keeps the
time clock functioning in case of commer-
cial power failure.
B. Enhanced Model Key Telephone
The Enhanced Key Telephone (Figure 200-
3) is a fully modular, multi-line keyset with
voice and tone ringing volume controls. It
contains eight central of&e line buttons,
ten feature buttons, sixteen Direct Station
Select/Station Speed Dial buttons, a dial
pad, and an intercom mode selection
switch. All buttons are of the non-locking
type with easy to see LEDs for quick iden-
tification.
C. Executive Model Key Telephone
The Executive Key Telephone (Figure 200-
3) is identical to the Enhanced Key Tele-
phone with the addition of a 48 character
interactive LCD display to provide the user
with visual indication of call status.
D. Wall Mount Kit
The 8 16 Wall Mount Kit provides an at-
tractive, modular means of attaching 8 16
Key Telephones to any vertical surface.
E.. Program Module
The plug-in Program Module (PM) provides
the system instructions for feature and
operating data.
F. Phone Box
The Phone Box allows handsf?ee conver-
sations to and from locations that do not
need dialing privileges. Phone Boxes may
be substituted for Key Telephones on a
one-for-one basis. Refer to Figure 200-3.
G. Real Time Clock Unit (Replacement)
The Real Time Clock Unit is installed &
standard equipment to provide telephones
with LCD, with a time and date display and
to protect the time and date from commer-
cial power failure.
H. Serial Interface Unit (Replacement)
The Serial Interface Unit is installed as
standard equipment to allow the customer
to track incoming and outgoing, local
and/or long distance calls (SMDR).
I. Single Line Adapter (SLA)
The Single Line Station Adapter (SLAl is a
device which acts as a command transla-
tor and hardware interface for two (2)
DTMF sfngle line telephones (2500 type) or
compatible devices (cordless phones, fax
machines, modems, etc...). This allows
connection of these devices to the I@nfre
family of ‘flatpack” key systems. Refer to
Figure 200-3.
There is NO limit to the number of SLA
adapters that can be installed behind any
one system.
The SIA adapter is not designed to directly
support off-premise extensions (OPXl ap-
plications. If an OPX is desired on an
Irrj?nf& ‘flatpack” KSU, additional cus-
tomer provided equipment, with an FCC
registered interface is required.
J. Battery Back-up Unit (BBU)
This optional Battery Charging Unit 03BUl
and cabling can be directly connected to
the 8 16 KSU to ma.intafn complete system
operation in the event of an AC power
fa.ilure. (Batteries must also be provided
separately as they are not included with
the BBIJ). Calls in progress will continue
without interruption when commercial
power fails. The BBU will maintain com-
plete system operation during a power
outage for up to 24 hours depending on
system configuration, and battery size.
200.3 CAPACITY
The 8 16 Key Service Unit (KSU) is housed in a
wall mountable cabinet that contatns the Key
Service Board (KSB), power supply assembly,
and pre-wired connectors for eight CO lines,
sixteen Key Telephones, and eight intercom
channels. One external page port provides two-
way external paging capability. Two Loud BelI
Control ports offer programma ble external sig-
naling. One Music-On-Hold (MOH) input al-
lows connection of an external music source
for MOH and Background Music. Separate Mu-
sic-On-Hold and Background Music volume
adjustments are provided on the KSU. One
alarm input allows connection of an external
alarm or other sensing device. Low cost Phone
Boxes may be substituted for Key Telephones
on a one-for-one basis. An RS-232C port is
provided for SMDR and data base printouts.
The system contains the necessary interface
circuitry to enable complete system battery
backup operation. In the event of commercial
AC power interruption, a 24 volt DC battery
200-4
Issue 1, January 1992