Vodavi Infinite 816 Manual

Infinite
816
Key Telephone System
General Description
installation and
Maintenance Manual
For infinite GK-816
Vodavi
Communications
Systems

Infinite 816 Key Telephone System QUICK REFERENCE TABLE OF CONTENTS
QUICK REFERENCE TABLE OF CONTENTS
SECTION 100
SECTION 200
SECTION 300
SECTION 400
SECTION 500
SECTION 600
SECTION 700
SECTION 710
SECTION 720
SECTION 730
SECTION 740
SECTION 750
SECTION 755
SECTION 800
APPENDIX A
APPENDIX B
INTRODUCTION . . . . . . . . . . . . . . . . . . . . .100-l
GENERAL DESCRIPTION . . . . . . . . . . . . . .200-l
FEATURE DESCRIPTION . . . . . . . . . . . . . .300-l
OPERATION . . . . . . . . . . . . . . . . . . . . . . . .400-l
INSTALLATION . . . . . . . . . . . . . . . . . . . . . .500-l
POWER UP AND SYSTEM CHECKOUT . . . .600-l
CUSTOMER DATA BASE PROGRAMMING . .700-l
STATION ATTRIBUTES PROGRAMMING . . .710-l
CO LINE ATTRIBUTES PROGRAMMING . . .720-l
SYSTEM PARAMET ERS PROGRAMMING . . .730-l
EXCEPTION TABLES PROGRAIMMING . . . . .740-l
INITIALIZE DATA BASE PARAMETERS . . . .750-l
PRINTING DATA BASE PARAMETERS . . . . .755-l
MAINTENANCE AND TROUBLESHOOTING .800-l
INFINITE 816 PROGRAMMING FORMS . . . . . .A-1
INFINITE 816 COMPONENT LIST . . . . . . . . . .B-1
Issue 1, January 1992 i

TABLE OF CONTENTS Xtftnite 816 Key Telephone System
SECTION 100
TABLE OF CONTENTS
INTRODUCTION ............................... loo-1
100.1
100.2
100.3
100.4
SECTION 200
200.1
200.2
200.3
200.4
PURPOSE ........................................... 100-l
SYSTEM COMPONENTS ................................ 100-l
REGULATORY INFORMATION ........................... 100-l
REGULATORY INFQRMATION (Canadian) ................... 100-3
GENERAL DESCRIPTION ..................... .200-1
SECTION 300
TECHNOLOGY ....................................... 200- 1
SYSTEM COMPONENTS ................................ 200-l
CAPACITY.. ......................................... 200-4
SYSTEM SPECIFICATIONS .............................. 200-6
FEATURE DESCRIPTION ..................... .300-l
300.1 ACCOUNT CODE ..................................... 300- 1
300.2 ALARMSIGNALING....................................300- 1
300.3 ALL CALL VOICE PAGING ............................... 300-l
300.4 ATTENDANT PGSlTION ................................. 300- 1
300.5 A'ITENDANTOVERFLGW ............................... 300-l
300.6 ATTENDANT RECALL .................................. 300- 1
300.7 AUTOMATIC HOLD .................................... 300-l
300.8 AUTOMATIC PAUSE INSERTION ......................... 300- 1
300.9 AUTGMATICPRIVACY ................................. 300-l
300.10 BACKGROUND MUSIC ................................. 300-l
300.11 BATTERY BACK-UP (MEMORY) .......................... 300-l
300.12 BATTERY BACK-UP (SYSTEM) ........................... 300-l
300.13 BUSY LAMP FIELD .................................... 300-4
300.14 CALL ANNOUNCING ................................... 300-4
300.15 CALL FORWARD (PRESET) .............................. 300-4
300.16 CALL FORWARD (STATION) ............................. 300-4
300.17 CALL PICK-UP (GROUP) ................................ 300-4
300.18 CALLTRANSFER ..................................... 300-4
300.19 CAMP-ON (CALL WAITING) .............................. 300-4
300.20 CEN’TREX COMPATIBILl-IY .............................. 300-4
300.21 CHAINLNG SPEED BINS ................................ 300-4
300.22 CO LINE ACCESS ..................................... 300-4
300.23 COLINEGROUPXNG ................................... 300-4
300.24 CO LINE QUEUING .................................... 300-4
300.25 CO RING ASSIGNMENT3 ............................... 300-5
300.26 COMMON AUDIBLE RINGING (LOUD BELL CONTROL) ........ 300-5
300.27 CONFERENCE ....................................... 300-5
300.28 DATA BASE PRINTGUT (DUMP) .......................... 300-5
300.29 DIAL PULSE-TO-TONE SWITCHOVER ..................... 300-5
300.30 DIAL PULSE/DTMF SIGNALING .......................... 300-5
300.3 1 DIRECT STATION SELECTION ........................... 300-5
300.32 DO NOTDISTURB (DND) ............................... 300-5
300.33 DSS/CO AUTGMATIC LINE SELECT ...................... 300-5
300.34 EMERGENCY TRANSFER ............................... 300-5
300.35 END To END SIGNALING ............................... 300-5
300.36 EXECUTIVE/SECRETARY TRANSFER ..................... 300-5
300.37 EXTERNAL PAGING ................................... 300-6
300.38 FLASH ............................................. 300-6
ii
Issue 1, January 1992

300.39
300.40
300.41
300.42
300.43
300.44
300.45
300.46
300.47
300.48
300.49
300.50
300.51
300.52
300.53
300.54
300.55
300.56
300.57
300.58
300.59
300.60
300.6 1
300.62
300.63
300.64
300.65
300.66
300.67
300.68
300.69
300.70
300.71
300.72
300.73
SECTION400
FLEXIBLE DSS ASSIGNMENT ........................... .300-6
HEADSET COMPATIBILl-IY ............................. .300-6
HOLD PROVISIONS ................................... .300-6
INCOMING INTERCOM SIGNALING SELECTION ............. .300-6
INTERNAL ZONE PAGE ................................ .300-6
LCD-INI’ERACITVE DISPLAY ............................ .300-6
LOUD BELL CONlROL (CONTACTI ....................... .300-6
MEGTMEPAGE.......................................300- 6
MESSAGE WAITING ................................... .300-6
MUSIC-ON-HOLD .................................... .300-6
MuTE...............................................300- 6
NIGHT SERVICE ..................................... .300-7
OFF-HOOK SIGNALING ................................ .300-7
ON-HOOKDIALING .................................. ..300- 7
ON LINE PROG RAMMING ............................. ..300- 7
PAUSE-R ...................................... ..300- 7
PBX/CENTREX TRANSFER ............................. .300-7
PBX DIALING CODES ................................. .300-7
PHONE BOX ........................................ .300-7
PREFERRED LJNE ANSWER ............................ -300-7
PRIVATELINE ...................................... ..300- 7
REALTIME CLOCK ................................... .300-7
SAVE NUMBER REDIAL ................................ .300-7
SLA COMPATIBILlTY .................................. .300-7
SPEAKERPHONE ..................................... .300-8
STATION CLASS OF SERVICE (COS) ...................... .300-8
STATION MESSAGE DETAIL RECORDING (SMDR) ........... .300-8
STATION SPEED DIAL ................................. .300-8
SYSTEM SPEED DIAL ................................. .300-8
TOLL RESTRICTION OVERRIDE ......................... .300-8
TOLL RESTRIC?ION FABLE DRXVEN) ..................... .300-8
TRANSFER RECALL ................................... .300-8
UNIVERSALNlGHTANSWER.............................300- 8
VOLUME CONTROLS .................................. .300-8
WALLTELEPHONE .................................. ..300- 8
OPERATION ................................... 400-1
400.1 INTRODUCnON.......................................400- 1
400.2 PLACING AN OUTSIDE CALL [AUTOMATIC LINE SELECTION) .. .400-l
400.3 ANSWERING AN OUTSIDE CALL ......................... .400-l
400.4 SPEAKERPHONE ..................................... .400- 1
400.5 VOLUME CONTROLS .................................. .400- 1
400.6 MiUTEBUJTON .................................... ...400-l
400.7 BACKGROUND MUSIC ................................. .400- 1
400.8 PLACING OUISIDE LINE ON HOLD ....................... .400-l
400.9 ANSWERING A RECALL ................................ .400-l
400.10 FLASH ............................................ ..400- 1
400.11 PBX/CENIREX TRANSFER ............................. .400- 1
400.12 cALLPIcKup.........................................4oo- 3
400.13 PLACING AN INTERCOM CALL .......................... .400-3
400.14 ANSWERING AN INTERCOM CALL ........................ .400-3
400.15 CAMPON............................................400- 3
400.16 ANSWERINGACAMP ON ............................... .400-4
400.17 LEAVING A MESSAGE WAlTING INDICATION ............... .400-4
Issue 1, January 1992 iii

TABLE OF COWTENTS b&ite 816 Key Telephone System
400.18
400.19
400.20
400.2 1
400.22
400.23
400.24
400.25
400.26
400.27
400.28
400.29
400.30
400.3 1
400.32
400.33
400.34
400.35
400.36
400.37
400.38
410.1
SECTION 500
500.1
500.2
500.3
500.4
500.5
500.6
500.7
500.8
500.9
500.10
500.11
500.12
500.13
500.14
500.15
500.16
500.17
500.18
500.19
500.20
500.21
SECTION 600
600.1
600.2
600.3
SECTION700
700.1
700.2
ANSWERING A MESSAGE WAITING INDICATION ............. 400-4
CALL’IRANSFER ..................................... 400-4
EXECUTIVE/SECRETARY TRANSFER ..................... 400-4
CONFERENCE COMBINATIONS .......................... 400-4
DO NOTDISTURB .................................... 400-S
QUEUING ........................................... 4-00-S
SrORING STAnON SPEED NUMBERS .....................
400-5
DIALING A STAnON SPEED NUMBER .................... 400-S
SI7XING SYSTEM SPEED NUMBERS ..................... 400-6
DIALING A SYSl-EM SPEED NUMBER ..................... 400-6
SAVE NUMBER REDIAL ................................ 400-6
PAGING ............................................ 400-6
MEET ME PAGE ...................................... 4-00-6
CALL FORWARDING ................................... 400-6
NIGHT’ SERVICE ...................................... 400-6
SmNG SY!ZEM TIME AND DATE ....................... 400-6
ALARM ............................................. 400-7
USING ACCOUNT CODES ............................... 400-7
PHONE BOX SIGNALING ............................... 400-7
UNIVERSAL NIGHT ANSWER ............................ 400-7
ATTENDANT OVERRIDE (CAMP-ON) ...................... 400-7
LCD DISPLAYS ...................................... 410-l
INSTALLATION ................................ mo-1
SITEPLANNTNG ...................................... 500-l
UNPACKING THE KSU ................................. 500-l
KSU GROUNDING ..................................... 500-l
KSU INS’D%LIATlON ................................... 500-l
KSU CABLING ....................................... 500-3
LIGHTNING PROTECTION .............................. 500-3
KEY TELEPHONE INSTALLATION ......................... 500-3
WALL MOUNT KIT INSTALLATION ........................ 500-3
PHONE BOX INSTALLATION ............................ SOO-10
EXTERNAL MUSIC SOURCE. ........................... 500-10
ALARM INSTALIATION ................................ SOO-10
EXTERNAL PAGING .................................. SOO-10
LOUD BELL CONTROL ................................ 500-10
EMERGENCY ‘XRANSFER .............................. SOO-10
HEADSET INSTALIATION .............................. SOO-13
BATTERY BACK-UP UNlT (BBU) ......................... SOO-13
RS-232C CONNECTIONS .............................. 500- 14
SMDR REPLACEMENT ................................ SOO-14
RC.U. REPLACEMENT ................................ 500-18
SETTING TIME AND DATE DISPLAY ...................... 500-18
SINGLE LINE SI’ATION ADAPTER (SLA) ................... 500-18
POWER UP AND SYSTEM CHECKOUT ....... .600-l
POWER-UP AND INSTALLATION CHECKLIST ................ 600-l
FUNCTIONAL TEST PROCEDURES ....................... 600- 1
PRELIMINARY CHECKLIST .............................. 600-l
CUSTOMER DATA RASE PROGRAMMING .... .700-l
INTRODUCTION ...................................... 700-l
CUSTOMER DATA WORKSHEETS ........................ 700- 1
iV Issue 1, January 1992

Infinite 816 Key Telephone System TABLE OF CONTENTS
700.3
700.4
700.5
700.6
SECTXON
710.1
710.2
710.3
710.4
710.5
710
SECTION
720.1
720.2
720.3
720.4
720.5
720.6
720.7
720
SECTION 730
730.1
730.2
730.3
730.4
730.5
730.6
730.7
730.8
730.9
730.10
730.11
730.12
730.13
730.14
730.15
730.16
730.17
730.18
730.19
730.20
730.2 1
SECTION
740.1
SECTION
750.1
SECTION
755.1
SECTION
740
750
755
800
DATABASEFTELDS....................................700- 1
PROGRAM MODE ENTRY .............................. .700-4
INlTLUZATiON ..................................... ..700- 4
RESET FUNCTION &dbvare Version 3.4 or Higher) ........... .700-4
STATION ATTRIBUTES PROGRAMMING ..... ,710-l
STATION CLASS OF SERVICE ........................... .710-l
STATION CONFIGURATION ............................. .710-2
FLEXIBLE STATION NUMBERS .......................... .710-3
COLINEACCESS ................................... ..710- 4
PAGE/PICKUP GROUPS ............................... .710-5
CO LINE ATTRIBUTES PROGRAMMING ..... .720-l
CO LINE GROUPS .................................... .720-l
CO LINE CONFIGURYI-ION ............................. .720-2
COLINERINGING-DAY .............................. ..720- 3
COLINERINGING-NIGHT ............................ ..720- 4
FTASHTIMER ...................................... ..720- 5
CORINGDETECT ................................... ..720- 6
DIALPULSE..........................................720- 7
SYSTEM PARAMET ERS PROGRAMMING .....
730-1
SYSTEM CONFIGURATION ............................. .730- 1
SYSTEMTIMERS.. .................................. ..730- 3
EXECUTIVE/SECRETARY ASSIGNMENTS .................. .730-5
LOUD BELL CONTROL ................................ .730-6
PBX DIALING CODES ................................. .730-7
A’lTENDANT POSITION ................................ .730-8
PRESET FORWARD RING TIMER ......................... .730-8
PRESET CALL FORWARD .............................. .730-g
CONFERENCETIMER ................................ .730-10
SMDR ENABLE ..................................... .730-l 1
STATION MESSAGE DETAIL RECORDING (SMDR) .......... .730-12
DATE/TIME FORMAT ................................ .730-13
STATION SPEED DIAL ................................ .730-14
PULSE-TO-TONE SWITCHOVER ........................ .730- 14
FLASH WITH SPEED DL4L ............................. .730-14
NUMBERING PLAN .................................. .730-14
NIGHT SERVICE .................................... .730- 14
SYSTEM SPEED DIAL ................................ .730-14
SETTING SYSTEM DATEANDTIME ..................... .730-15
PHONE BOX PROGRAMMING .......................... .730- 15
SINGLE LINE STATION ADAPTER (SLA) PROGRAMMING ..... .730-15
EXCEPTION TABLES PROGRAIMMING ........
740-1
TOLL RESTRlCTION TABLES ............................ .740-l
INITIALIZE DATA RASE P-ERS .......
750-l
DEFAULT DATA BASE CODES .......................... .750- 1
PRINTING DATA BASE PARAMETERS ........
755-1
DATA BASE PRINTOUT ................................ .755-l
MAINTENANCE AND TROUBLESHOOTING ... ,800-l
Issue 1, January 1992
V

TABLE OF COWTENTS
Infinite 816 Key Telephone System
800.1
800.2
800.3
800.4
800.5
800.6
800.7
800.8
800.9
800.10
800.11
APPENDIX A
APPENDIX B INFINITE 816 COMPONENT LIST . . . . . . . . . . . . . . .B-1
GENERAL IN-FORMATION ............................... 800- 1
PREVENISVE h4AINIENANCE ............................ 800-l
TESI’ EQUIPMENT ANJ.3 TOOLS .......................... 800-l
SPAREPARTS ........................................ 800-l
FIELD SERVICE ENGINEERING .......................... 800-l
FAULT CLASSIFICATION ............................... 800- 1
SYSTEM FAILURES ................................... 800-2
POWERFAILURES .................................... 800-2
KEY TELEPHONE FAILURES ............................ 800-2
CO/PBX LINE FAILURES ............................... 800-3
FEATURE OPERMlON FAILURES ........................ 800-3
INFINITE 816 PROG RAMMUNG FORMS
....... ..A- 1
vl Issue 1, January 1992

SECTION 100
SECI’ION 200
SECTION 300
SECTION 400
SECTION 500
SECTION 600
SECTION 700
SECTION 710
SECTION 720
SECTION 730
SECTION 740
SECTION 750
SECI’ION 755
SECTION 800
APPENDIX A
APPENDIX B
LIST OF FIGURES
INTRODUCTION ............................... loo-1
Figure lOO- 1 mite 816 Key Telephone System ............ . lOO-2
GENERAL DESCRIPTION ......................
200-1
Figure 200-l mite 826 Key Service Unit ................ .200-2
Figure 200-2 mite 816 Key Service Unit ................ .200-3
Figure 200-3 Iqfinite Station Apparatus ................... .200-5
FEATURE DESCRIPTION ...................... 300-1
OPEWkTION ................................... 400-l
Figure 400- 1 Ircfinite 82 6 Executive Key Telephone .......... .400-2
INSTALLATION ................................ mo-1
Figure 500-l KSU Mounting Dimensions ................... .500-2
Figure 500-2 Key Telephone Wiring ....................... .500-7
Figure 500-3 Wa.lI Mounting the Key Telephone .............. .500-8
Figure 500-4 Side View of Key Telephone ................... .500-g
Figure 500-5 External Connections ...................... .500-l 1
Figure 500-6 Power Failure Transfer Circuit ................. SOO-12
Figure 500-7 BBU InstalIation .......................... .500-15
Figure 500-8 RS-232C Connections ...................... .500- 16
Figure 500-9 SMDR and RCU Module Installation ........... .500-19
Figure 500-10 SLA Strap Options. ....................... .500-20
Figure 500-l 1 Typical SIA Layout ....................... .500-22
Figure 500- 12 SLA Mounting Dimensions ................. .500-23
Figure 500-13 SLA Cross-Connect Wiring ................. .500-24
POWER UP AND SYSTEM CHECKOUT ....... .609-l
CUSTOMER DATA BASE PROG-G ... .700-1
STATION ATTRIBUTES PROGRAMMING ...... 710-1
CO LINE ATTRIBUTES PROGRAMMING ...... 720-1
SYSTEM PARAMET ERS PROGRAMMING .....
730-1
EXCEPTION TABLES PROGRAMmG ........ 740-1
Figure 740-l ToII Restriction Flowchart .................... .740-3
INITIAL= DATA BASE PARAMETERS .......
750-1
PRINTING DATA BASE PARAMETERS ........ 755-1
MAINTENANCE AND TROUBLESHOOTING ... .800-l
INFINITE 816 PROGRAMMING FORMS ......... A-l
INFINITE 816 COMPONENT LIST ............... ~-1
Issue 1, January 1992 vii

LIST OF TABLE8
Infinite 816 Key Telephone System
SECTION 100
SECTION 200
SECTION 300
SECTION 400
SECTION 500
SECTION 600
SECTION 700
SECTION 710
SECTION 720
SECTION 730
SECTION 740
SECTION 750
SECTION 755
SECTION 800
LIST OF TABLES
INTRODUCTION ............................... mo-1
GENERAL DESCRIPTION ..................... .20~1
Table 200-l System Capacity ............................ 200-7
Table 200-2 ElectrIcal Specifications ...................... 200-7
Table 200-3 EnvironmentaI Specifications .................. 200-7
Table 200-4 Loop Limits. ............................... 200-8
Table 200-5 Dialing Specifications ........................ 200-8
Table 200-6 Regulatory Number ........................ 200-8
Table 200-7 Dimensions and Weight ...................... 200-9
Table 200-8 Miscellaneous Specifications .................. 200-9
Table 200-9 -Key Telephone Audible Signals ................ 200-l 0
Table 200- 10 Function Button Visual Indicators ............ 200- 11
Table 200- 11 CO Line Button Visual Indicators ............. 200- 11
FEATURE DESCRIPTION ..................... .300-l
Table 300-l Alphabetical Feature Index .................... 300-2
OPERATION ................................... 400-l
Table 410.1 Liquid Crystal Display (LCD) ................... 410-l
INSTALLATION ............................... .500-l
Table 500-l CO Connecting Block Layout ................... 500-4
Table 500-2 J-l Connecting Block Layout ................... 500-5
Table 500-3 J-2 Connecting Block Layout ................... 500-6
Table 500-4 SMDR CaII Record Format .................... 500-17
POWER UP AND SYSTEM CHECKOUT ....... .600-l
CUSTOMER DATA BASE PROGRAMMING .... .700-l
Table 700-l Default Values .............................. 700-2
STATION ATTRIBUTES PROGFMMMING ..... .710-l
CO LINK ATTRIBUTES PROGRAhlMING ...... .720-l
SYSTEM PARAMET’ERS PROG-G
..... .730-l
Table 730-l Applicable SLA Program Codes ................ 730- 15
EXCEPTION TABLES PROGRAMMING ....... .740-l
INITIALIZE DATA BASE PARAMETERS ...... .750-l
PRINTING DATA BASE PARAMETERS ....... .755-l
MAINTENANCE AND TROUBLESHOOTING ... ,800-l
Table 800-l Power Test ................................. 800-2
Table 800-2 Features w/additional Equipment ............... 800-3
Table 800-3 Key Station Testing .......................... 800-4
Table 800-4 Intercom Functions Test ...................... 800-6
Table 800-5 CO Line Functions Test ....................... 800-8
viii
Issue l,January1992