VOGELS TVM 3220 Series User manual

TVM 3220/3240 Series - English 1
TVM 3220 Series
TVM 3240 Series
Full Installation Guide
Everything you need to get your TV safely on the wall, in no time
Before you start
…we just wanted to say thanks for choosing Vogel’s. Smart choice.
And you’re already making another smart choice – reading the manual! Keep reading to learn all about
safe, efficient installation, and how to use your new mount.

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Stay safe
Warning
Always read these safety instructions carefully before installing and using this product.
Following these instructions is strictly required. Incorrect mounting and/or installation could put
you, your TV, and your family at substantial risk.
Don’t dare risk it… Read all
lVogel’s recommends that the mounting and/or installation of this product should be carried out
by a suitably qualified expert.
lVogel’s cannot be held responsible for any injury and/or damage caused by incorrect
installation.
lPlease consult the manual for your TV and ensure that the weight and size of the TV is within
the maximum weight and size limits specified for this product, and that the TV mounting bolts
used are of a suitable length and diameter. Note that not all the TV mounting accessories
provided are required for the installation of any one TV.
lThe wall mounting accessories provided are exclusively intended for installation on walls made
of solid brick, solid concrete or solid wood columns.
lAny material covering the wall must not exceed 3 mm/ 0.12 inch.
lFor mounting on walls made of other materials, such as hollow bricks, wood panels or
plasterboard, please consult your installer and/or specialist supplier.
lClean the product with a dry, lint-free cloth. Do not use detergents or other solvents to clean the
product.
lOnly qualified, certified personnel may repair the product. Use only original spare parts. The
use of other parts will result in voiding the warranty, and could lead to injuries.
lAlterations to the product and technical modifications are not permitted. This will void the
warranty, and could lead to injuries.
lAlways store the product in a dry and safe place with a temperature between -10°C to +50°C.
lHandle and transport the product with care.
lRepack the product when transporting or not using it for a longer period of time.
lLifting your TV is a two-person job. Don’t be bold!

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What’s in your box?
lSomething missing? Make sure your packaging has everything in place:
A. Wall mount
B. Adapter
D. Safety instructions
E. Bolts for fastening adapter on TV (see contents below)
F. Spacers
G. Washers Ø 18 mm
H. Screws
I. Plugs (fischer© DuoPower)
J. Washers Ø 22 mm
K. Covers
L. Protective TV patches
M. Cable clips
N. Cable clip for wall plate
O. Spirit level
P. Thumbnut

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lContents of the TV fasteners kit:
l4x M4*12mm bolts
l4x M4*25mm bolts
l4x M6*12mm bolts
l4x M6*25mm bolts
l4x M8*12mm bolts
l4x M8*25mm bolts
l4x M8*45mm bolts
l4x M6 washer
l4x spacer 10mm
You don't need all fasteners to mount your TV. Store the rest for later or other use!
Got your tools ready?
lDon’t start without all the necessary tools:
lCrosshead screwdriver
lDrilling machine
l8mm or 5/16” concrete/brick drill (for concrete/brick walls only)
l4mm or 5/32” wood drill (for wooden walls only)

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lStud finder (optional)
lSocket wrench no. 10
lPencil
lM4 (4mm) Allen key
Take care of your safety
lWho cares about looking cool? Always wear personal protective equipment:
lEye protection
lEar protection
lSafety shoes

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Ready… set… get installing!
Step 1: Attach the adapter to the TV
1. Put the TV carefully on a clean surface without any obstacles.
2. Screw the adapter Ⓑon to the TV with the bolts Ⓔand washers Ⓖ.
Are you missing any bolts? Or need different ones? The friendly team at Vogel’s Consumer
Care are waiting to help: vogels.com/contact
Make sure bolts and spacers are positioned correctly.

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Refer to the user manual of your TV for the correct mounting material.

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Step 2: Attach the wall mount to the wall
How well do you know your walls? What they’re made of matters more than you think…
Concrete/Brick wall
Don’t drill yet! Try our free DrillRight™ AR app to find just the right height and mark the first
hole, easily.
1. Find the perfect spot for drilling with our DrillRight™ AR app and the included drilling template.
2. Drill the holes.

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How deep do you drill? Check the length of the screw (not the plug!) to find
the right depth – this stops things from breaking.
3. Attach the wall mount Ⓐto the wall with the screws Ⓗ,washers Ⓙand plugs Ⓘ. Use the
spirit level to level the wall mount.
Lubricate the screws for easy screwing in.

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4. Place the covers Ⓚ.

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Wooden wall with studs
Don’t drill yet! Try our free DrillRight™ AR app to find just the right height and mark the first
hole, easily.
1. Don’t just guess! Always use a stud finder to determine the position of studs.
2. Find the perfect spot for drilling with our DrillRight™ AR app and the included drilling template.
Don’t destroy your belongings! The wall mount must always be attached to the studs.
3. Now for the fun part… drilling the holes.

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4. Attach the wall mount Ⓐto the wooden wall with the screws Ⓗand washers Ⓙ. Use the spirit
level to level the wall mount.
Lubricate the screws for easy screwing in.

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5. Place the covers Ⓚ.
Other wall type/I don’t know my wall type
If your wall is a little special – for example, hollow bricks, metal stud walls, wood panels or
plasterboard – or you simply aren’t sure, don’t worry! Just ask your installer, specialist supplier
or the Vogel’s Consumer Care team at www.vogels.com/contact.

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Step 3: Attach the TV to the wall mount
1. Carefully lift and attach the TV to the wall mount Ⓐ.
2. Attach the adapter Ⓑto the wall mount Ⓐwith the thumbnut Ⓟ. Make sure the TV is levelled,
using the spirit level.

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Lifting your TV is a two-person job. Don’t be bold!
Job done now! Enjoy watching your TV!
Handy features
Having a cable mess? Do you need inspiration about how to hide and guide your cables or how
to place other TV accessories? Take a look at our website vogels.com!
Tilt to avoid reflections
1. Adjust the tilt angle by pulling the TV forwards or backwards.
2. Optional: If the screen tilts downwards. Tighten the bolt with key.

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Guide your cables
1. Guide the cables.
2. Place the cable clip Ⓜon the arm, where needed.
3. Place the cable clip Ⓝon the wall plate.

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Removing your TV
1. Remove the thumbnut Ⓟ.
2. Remove the TV, and put it down somewhere safe.
Again, lifting your TV is a two-person job. Always get help.

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Tell us how you feel!
Your opinion matters more than you might think. It helps us make better products, and helps other
customers make informed choices.
Share your feedback, and sign up to win Vogel’s products!
Simply visit vogels.com/review for sharing or the Terms and Conditions.
Confused? Unsure? Going crazy?
There’s plenty of help waiting for you, online:
[e-mail]
www.vogels.com/contact
facebook.com/
VogelsForSure/
instagram.com/
vogels_official/
www.youtube.com/
c/VogelsForSure

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Simple troubleshooting
Found a problem you can’t fix? Don’t panic… try these!
Problem Cause Solution
‘There are stains on
the arms of the wall
mount’
The stains are caused by
the paper pulp interior in
the box. We decided to
reduce the amount of
plastic in the packaging
and therefore there is no
plastic bag around the
product anymore to
prevent from some paper
dust on the product. So,
these stains might occur,
unfortunately.
The stains are easy to remove with a cloth.
‘My TV does not
remain horizontal
levelled, with
moving/turning it’
When you level your TV
and tighten the thumbnut
by hand, it might not be
tight enough to stay level.
Level the TV with a spirit level and tighten
the thumbnut thoroughly with a 4 mm allen
key, instead of by hand.
‘I don’t have the right
bolts for my TV!’
The world of TV technology
is always changing – it can
be hard to keep up
sometimes. So, it might be
the case that the correct
bolt size is not included…
you’re just too advanced!
Just ask Vogel’s Consumer Care to
request a service kit, and we’ll send
everything you need. Click here to contact
Vogel's Consumer Care.
‘I have a lot of leftover
bolts, is something
wrong?’
No, you did it very well! You
only need 4 bolts to install
the mount to your TV.
Because of all the different
types of TVs, we have
included the most common
sizes for the most sold TVs.
Don’t waste the other bolts, save them!
You can use them for another TV when
you buy a new one or use it elsewhere.
‘My wall screws have
snapped!’
You might not be drilling
deep enough… or your drill
could be too blunt, so that
the hole is too narrow and
the screw gets stuck.
Use another hole in the wall plate to fix the
wall mount to the wall. Make sure you use
a sharp drill of the correct size. Use the
size of the screw as indication of the depth
to be drilled.

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FAQs
‘Where can I request the correct bolts for my
TV (a service kit)?’
Whatever you need, simply contact your local
Vogel's dealer or Vogel's. Click here to contact
Vogel's Consumer Care.
‘Where can I find installation videos?’ The installation video can be found at the
product page of your product on our website. It
can also be found on our YouTube channel:
www.youtube.com/c/VogelsForSure
‘What if I need spare parts?’ If you require a spare part, please contact your
local dealer or Vogel's. Click here to contact
Vogel's Consumer Care.
‘Where can I find the drilling template?’ The drilling template is printed on the inlay card
in the box. You can cut it out for your
convenience.
‘How high do I need to hang my TV?’ The center of your TV should ideally be
positioned at eye level, while seated. Download
and use the free DrillRight™ AR app to
determine the height of the TV and to mark the
first hole.
‘How high do I need to hang my TV in case of
a tilt mount?’
When a wall mount with tilt function is used, your
TV can be mounted above eye level.
‘Which bolts or screws do I need to use?’ Vogel's offers a complete assembly kit with all
mounting materials included in the box, for both
your TV and wall. Do you miss the correct bolts
for your TV? Please contact your local Vogel's
dealer. Click here to contact Vogel's Consumer
Care.
‘Why do you use Fischer© plugs?’ The Fischer© DuoPower plug is widely
regarded as the best standard in plugs. Don’t
settle for less!
‘What is VESA?’ VESA is a standard pattern of mounting location
holes on the back of a TV which allows many
standard TV mounts to be easily fitted to your
TV.