
Major Troubleshooting
Warnings and Precautions
Trouble phenomenon Trouble shooting
Reconnect the product input interface
The charger is damaged.
Contact after-sales service.
If the product is damaged,
please contact after-sales service.
Connect the main battery and backup
battery correctly.
Use the main battery with
a charger to charge it.
Replace the product with a larger
power battery or reduce the load power
The product is damaged,
please contact the after-sales service.
Replace the product with
a larger specification
restart
The product is damaged, please
contact the after-sales service.
Solution
1. The product input interface is not connected well,
and the charging indicator light is off.
2 The connection is good, but the charging indicator
does not light.
3. The charging indicator is on, but cannot be charged.
1. The main battery and the backup battery are not
properly connected.
2.The battery is too low.
3. The power of the equipment exceeds the scope of
application of this product.
4. Tried all of the above and failed to eliminate the fault.
1. The power of the equipment exceeds the scope
of this product.
2. The power of the device is too small, causing the
product to fail to identify.Automatically turn off the
output.
3. Tried all of the above and failed to eliminate
the fault.
The product cannot
be charged
The product cannot
be output
The output is interrupted
during use
1. Please read the manual carefully before using this product;
2. Please do not use other electronic products that exceed the battery specifications to avoid electric shock and
product damage;
3. Please do not use damaged output cables or plug-in terminals to use the battery to avoid electric shock and
product damage;
4. Please keep the battery dry, do not place it in water or damp places, to avoid electric shock and product
damage;
5. Please do not insert foreign objects into the input and output ports to avoid damage to the product;
6. Please keep the product under well ventilated conditions;
7. Please prevent the product from falling from a height;
8. Please don't use it in an environment with too high or too low temperature, it may cause the product function
failure, shorten the life span or damage;
9. Please do not expose the product to fire or a temperature higher than 140°F, otherwise it may cause the
product to catch fire, explode and other safety accidents;
10. Do not expose the battery to rain, snow, frost, greasy and other harsh environments, which may cause the
product to fail, shorten its lifespan, or be damaged;
11. Do not try to disassemble the battery or allow non-professional technical personnel to disassemble, otherwise
it may cause unknown risks such as electric shock, fire or even explosion;
12. When not in use for a long time, please charge the battery every 12 months to prevent insufficient power;
13. Please keep away from children to reduce possible risks;
14. Under extreme conditions, battery leakage may occur. If your hands or other exposed parts of your body
accidentally come into contact with them, please wash them off with soap and water immediately. If they get into
your eyes, immediately rinse your eyes with cold water for at least 10 minutes, and then seek medical attention
immediately.
15. Please dispose of lithium battery products according to local laws and regulations at the end of the product
life.