Vtron Digicom ark5000 User manual

User Manual Digicom Ark5000 Series Multi-screen Processor

part of this document should be copied or transmitted in any forms or by any means.

This manual is used for operation instruction only and shall not be used for maintenance services. This manual is

subject to changes without notice.

This product may allow you to use third party software or upload, download the third party works, including

articles, images, video or software, but VTRON does not provide or own such third party works. Your use of the

above-mentioned third party works means that you agree to use such works without infringing or breaching he

rights of the third party works holders, and VTRON does not assume any liability for your use.

VTRON and Digicom are the registered trademarks of VTRON. All other brands and names mentioned in this

document are the property of their respective owners.

Note:

This manual is designed for the introduction to the Digicom Ark multi-screen

processor developed by VTRON. The specific configurations and functions shall be

in accordance with the purchase contracts signed with the customer. The functions

and display interface of the product you order might differ from those mentioned in

this manual. The reason may be there are differences between the one you purchased

and the one introduced in this manual.

User Manual Digicom Ark5000 Series Multi-screen Processor

Meaning of Symbols

■ Safety Instructions

The following symbols are used in this manual and on the equipment, indicating the potential injuries to the user

or other people and the risks of property damage, so that you can use the equipment safely and correctly. The

instructions and their corresponding meanings are listed as the following. Please make sure that you can

understand the indications correctly before reading this manual.

The product is a Class A product which may cause

radio interferences in the living environment. In such

case, it may be necessary to take practical measures

against the interferences.

The uninsulated hazardous voltage within the

equipment may result in electric shock.

CE approval indicates that the product has met

the safety requirements provided in EU

directives and the user can rest assured when

using the product.

CAUTION: In order to avoid electric shock, do not

open the cover and not place any objects in the

cabinet.

User Manual Digicom Ark5000 Series Multi-screen Processor

iii

Important Instruction

Warning

To ensure the personal safety and the reliable operation of the equipment, please observe the following

instructions during the installation, operation and maintenance.

Precautions for Installation

◆Do not use this product in the following places: any places with dust, oily fume, conductive dust, corrosive

gas and combustible gas; any places exposed to high temperature, condensation, wind and rain; any places with

vibration or shock. Electric shock, fire or incorrect operation may also lead to product damage and degradation.

◆When perform screw hole machining and wiring, prevent metal debris and cut wires from falling into the

ventilation openings on the controller, as this may lead to fire, malfunction or incorrect operation.

◆After the installation, do not block the ventilation openings with other objects, including any packing

material such as dustproof paper, otherwise poor heat dissipation may occur during the operation, which may

result in fire, malfunction or incorrect operation.

◆Please avoid wiring, plugging or unplugging when the equipment is powered on, otherwise electric shock

circuit damage may occur.

◆All installation and wirings must be firm and reliable as poor contact may lead to malfunction.

◆In scenario with serious interferences, shielded cables should be used for input or output of high-frequency

signals, so as to enhance the anti-interference performance of the system.

Precautions for Wiring

◆No installation or wiring operation should be performed until all external power supplies are disconnected,

otherwise electric shock or equipment may occur.

◆This product is grounded through the ground conductor of the power cord. To avoid electric shock, the ground

conductor must be connected to the ground. Before connecting the input end and output end of this product, please

User Manual Digicom Ark5000 Series Multi-screen Processor

ground this product correctly.

◆After completing installation and wiring, please remove the foreign objects immediately. Before connecting

the power supply, please close the terminal cover on the product to avoid electric shock.

Precautions for Operation and Maintenance

◆When the power supply is connected, do not touch the terminal, otherwise, electric shock or incorrect

operation may occur.

◆Please clean and tighten the terminal after the power supply is disconnected, as electric shock may occur

when such operations are performed when power supply is connected.

◆Please perform the operations such as the connection or removal of communication signal cables or

extension module or control unit cables after the power supply is disconnected. Otherwise, equipment damage or

incorrect operation may occur.

◆Do not disassemble the equipment lest the internal electric components may be damaged.

◆Please read the manual carefully and fully confirm the safety before performing any program variation,

commissioning, starting or stopping operation.

Precautions for ProductAbandonment

◆During combustion, the electrolytic capacitor on PCB may explode.

◆Please collect and dispose separately and do not mix with domestic garbage.

◆Please dispose as industrial waste or according to the local provisions on environmental protection.

User Manual Digicom Ark5000 Series Multi-screen Processor

Contents

Chapter1 Overview........................................................................................................................1

1.1 Main Features ...................................................................................................................................... 2

1.2 Topological Diagram of the Processor System .................................................................................. 3

Chapter2 EPCascade Processor...................................................................................................4

Chapter3 Ark5000 Overview ........................................................................................................5

2.1 Front Panel........................................................................................................................................... 5

2.2 Rear Panel ............................................................................................................................................ 7

Chapter4 Technical Specifications..............................................................................................11

Chapter5 Installation...................................................................................................................13

5.1 Installation Environment.................................................................................................................. 14

5.2 Installation.......................................................................................................................................... 15

5.3 Connection with Peripherals ............................................................................................................ 18

Chapter6 VWAS...........................................................................................................................25

Chapter7 Daily Maintenance ......................................................................................................26

71 Daily Inspection and Maintenance ............................................................................................. 27

7.2 Routine Inspection........................................................................................................................ 27

Chapter8 Troubleshooting...........................................................................................................28

Chapter9 Contact Us....................................................................................................................30

User Manual Digicom Ark5000 Multi-screen Processor

Chapter1Overview

The Digicom Ark5000 multi-screen processor is a brand new high quality processor developed by VTRON.

Ark5000 adopts hardware-based architecture, featuring an advanced modular design, ultra-wideband digital signal

stream transmission technology, and real-time intelligent exchange transmission (RIET) technology, which allows

it to realize true, real-time signal display. With its hot redundant power supplies and the instant automatic

recovery capacity of the hot swappable key boards, the system can run stably, reliably, and flexibly. Ark5000

provides a solution for control rooms, command centers, operation maintenance centers, digital monitoring centers,

and meeting rooms.

User Manual Digicom Ark5000 Multi-screen Processor

1.1 Main Features

Ultra-high speed bus, real-time display

Thanks to ultra-wideband digital signal stream transmission technology, the Digicom Ark5000 is able to realize

unparalleled display speed.

Hardware-based embedded architecture

The Ark5000 system utilizes an advanced hardware-based embedded architecture as well as real-time intelligent

exchange transmission (RIET) technology. It is a high-quality multi-screen processor featuring super high display

performance and unparalleled display speed. It can fulfill all demanding 7*24 visualization needs of the control

rooms, dispatch centers, and monitoring centers.

Powerful signal processing and expansion capacity

The 112-screen digital display wall system supports the real-time 144 DP inputs, 288 DVI inputs, 144 VGA

inputs, 288 HDMI inputs, 288 SDI inputs, 576 IP inputs, or 1152 VIDEO inputs. A single screen can support up

to 64 images display. The opened signal windows can be moved, superimposed, zoomed, or displayed across the

screen on any position on the wall. No matrix is needed, and the costs can be substantially reduced.

Modular design, easy maintenance

The modular design ensures that all the signal processing boards support hot-swapping and instant automatic

recovery(MTTR≦30seconds). The system power and fans feature a hot redundant design and support hot-

swapping. All the signal input/output boards support hot-swapping and fast maintenance. The system is easy to

maintain.

Intelligent system management

The system air inlets/outlets and core components feature an intelligent temperature control, real-time monitoring,

a high-temperature alarm, real time status information check, system operating status visual monitoring through

LCD display panel.

User Manual Digicom Ark5000 Multi-screen Processor

1.2 Topological Diagram of the Processor System

User Manual Digicom Ark5000 Multi-screen Processor

Chapter2 EP Cascade Processor

The EP cascade processor has the following features.

1) A 10-channel DigicomArk 3300EP supports up to 10 groups of extension, i.e. 10 signal processors

extension.

2) The signal extension processor takes 8-in and 8-out as one group of switching

3) The signals are extended with high speed signal transmission cable, which is up to 5m.

4) Signal processors allow interconnection and extension.

5) Support synchronization clock extension.

Indicator

Color

Function

RUN

Green

Working state indicator; flashes when the board works

normally and is exchanging data.

ALARM

Red

Working state indicator; flashes when the board works

abnormally.

POWER1

Green

Working state indicator; constantly on when POWER1 works

normally

POWER2

Green

Working state indicator; constantly on when POWER2 works

normally

Cascade signal output port

Cascade signal input port

User Manual Digicom Ark5000 Multi-screen Processor

Chapter3 Ark5000 Overview

The following front and rear panels are for reference only. In actual use, the appearance of the panels may be

different from those introduced in this manual due to different order for the configuration.

2.1 Front Panel

User Manual Digicom Ark5000 Multi-screen Processor

①LED indicators

There are 4 LED indicators on the front panel, including POWER, FAN, TEMP and ALARM. All of them are

bi-color LEDs（red and green）.

LED indicator

Function

Normal operation

Abnormal situation

POWER

Indicate the operating status of

the processor power

Green

FAN

Indicate the operating status of

the fan in the chassis

Green

Red

TEMP

Indicate the temperature

monitoring status in the chassis

Green

Red

ALARM

Indicate the alarm monitoring

status

Green

Red

②LCD display panel

The user can more clearly see the operating status of the hardware resources in the processor system through the

display information on the LCD panel.

③Function keys

There are 4 function keys on the front panel, including HOME CLEAR, STATUS, INFO, and TIME.

key

Function

HOME

CLEAR

Turn to the home page

Clear the system alarm(hold for 2 seconds)

STATUS

Display the system status

INFO

Display the IP address of the main control board

TIME

Display system time

User Manual Digicom Ark5000 Multi-screen Processor

2.2 Rear Panel

Interfaces on rear panel include signal input and output ports, system power switch, power input ports, and chassis

grounding screw. The interfaces mentioned above are all in the respective boards. The following description

shows you the details of the interfaces and the boards. The rear panel is shown in the following figure.

Note:

The quantity and the slot that the board placed may vary due to the different configuration requirement of the

contract.