W. Silver COMFORT-n-MOTION SS-42 User manual

OWNER’S MANUAL—S28/S42/S43
R30230 REV 1
with
the touch
of a button”
“Changing
your life

Safety Information
Attention! Important safety instructions. Please read this
manual thoroughly before using this product.
Electrical Safety
Always unplug this adjustable bed frame from the electrical outlet before any maintenance or cleaning
of the frame. To safely disconnect, make sure all of the controls are in the o position, and then remove
the plug from the outlet. To prevent re or shock hazard, do not expose this unit to moisture. Keep
the power cord away from heated surfaces. Do not operate this adjustable bed frame and contact the
manufacturer for repair if (1) it is not working properly, (2) it has a damaged cord or plug, (3) it has
been dropped or damaged or (4) has been dropped into water.
Electrical Grounding
This product is equipped with a polarized or grounded electrical power cord. The power cord will only
t into a grounded, electrical surge protection device (not included) or a grounded electrical outlet. The
use of adapters is not recommended unless the outlet is checked by a qualied electrician to ensure the
proper grounding of the adapter.
For optimal safety, your adjustable bed should be plugged into a surge protector.
Electrical Rating
Input—100-240V, 50/60Hz, 1.6A; Output 29VDC, 2.0A
Battery Precautions
Please follow these precautions when using bat-
teries in this adjustable bed frame:
1. Danger of explosion if the battery is incorrectly replaced. Replace only with the 6LR61 9V
batteries and LR03 AAA batteries.
2. Do not mix dierent types of batteries together (Alkaline, Rechargeable and Carbon-Zinc) or
old batteries with new batteries.
3. Be sure to follow the correct polarity when installing new batteries as indicated in the battery
compartment.
4. If the adjustable bed is not going to be used for a long period of time, remove the batteries
from the battery compartment to prevent damage or injury from possible battery
leakage.
5. Do not attempt to recharge a battery that is not intended to be recharged. This may result in an
overheating of the battery or rupture that could result in injury.
In Home Use & Hospital Disclaimer
Your adjustable bed frame is strictly designed for in-home use only. It is NOT designed for hospital or
nursing home use and is NOT designed to meet hospital standards. Do not use this bed with TENT TYPE
oxygen therapy equipment or near explosive gases. Misuse will void product warranty.
Lubrication and Cleaning
Your adjustable bed is designed to be maintenance free. The lift motors are permanently sealed and
lubricated, no additional lubrication is required. Do not apply any lubricant to lift motor lead screws or
any nylon nuts or the base may inadvertently creep downward from the elevated position.
Warranty Warning
Please do not open any control box, motors or hand controls (with the exception of the battery
compartment, if equipped). The product warranty may be void if any of these components are
tampered with. Do not attempt to alter component wiring or adjust or modify the structure of the
product in any way or the warranty will be void. Only WSP can authorize any repairs or replacement
of parts on your adjustable bed.
Pets and Small Children Warning
Immediately dispose of all packing materials as it may pose a smothering risk to small children and
pets To avoid injury, it is not advised to allow children and small pets to play on or under the bed.
Children should not operate your adjustable bed without adult supervision.
Consumers with Pacemakers
Your adjustable bed may be equipped with a massage motor that produces a vibrating motion. It is
possible that some pacemakers may interpret this type of motion as a false sense of movement and/or
exercise. This may or may not aect your pacemaker. If you have any concerns, please consult your
physician.
Your adjustable bed also contains Neodymium (magnets) which may interfere with devices such as
pacemakers, ICD’s and any other device sensitive to magnetic elds. It is strongly recommended that
owners of such medical devices consult their physician prior to using this product.
Product Ratings
The lift motors in your adjustable bed are NOT designed for continuous use. Reliable operation and
full life expectancy will be attained as long as the lift motors do not operate more than 2 minutes
over an 18 minute period, or approximately 10% duty cycle. To ensure reliable functionality and full
life of your adjustable bed, do not attempt to exceed these limits. Attempting to circumvent or
exceed this rating will shorten the life expectancy of your adjustable bed and may void
the warranty.
Acoustics
Your adjustable bed may contain the optional massage motor. This massage function will emit a
noticeable tone during operation. As the massage intensity level is increased, the volume of the tone will
increase. The volume of the tone is directly related to the location of your adjustable bed. As an example,
the surrounding environmental noise that might have been present in the showroom where you purchased
your adjustable bed could have covered some of the noise from your adjustable bed massage motors.
When your adjustable bed was installed in your home you might notice an increase in volume in wood
oorings or carpets. In some normal base operations, you might notice some noise coming from the
wheels which allow your adjustable bed to maintain its distance from the wall. These wheels will make
contact with the steel platform supports of your adjustable bed creating a contact noise when you enter,
exit or shift weight while on the bed. This is normal.
FCC Compliance
This device complies with part 15 of the FCC rules. Operation is subject to the following two
conditions: (1) This device may not cause harmful interference; (2) This device must accept any
interference received, including interference that may cause undesired operation. To comply with the
FCC RF exposure compliance requirements, no change to the antenna or the device is permitted. Any
change to the antenna or the device could result in the device exceeding the RF exposure requirement
and void user’s authority to operate the device.
Radio Frequency is 2.4-2.48 GHz
Weight Restrictions
The structure of your adjustable bed will support the recommended weight when distributed evenly
across the bed. The adjustable bed is not designed to support or lift this amount in the head or foot
sections alone. You should enter and exit your adjustable bed with the base in the at (horizontal)
position. DO NOT STAND ON THE BASE AT ANY TIME. DO NOT SIT ON THE HEAD OR
FOOT WHILE IN THE RAISED POSITION. The recommended weight limits are Twin/TwinXL/
Full/FullXL/Split Queen/Queen/Split Cal King/Split King: 850 lbs; Single Piece King 650 lbs..
Exceeding this weight restriction could damage the bed and/or cause injury and will void the warranty.
Moving After Installation
Do not place adjustable bed base vertically on its head or foot sections. This may cause injury to
persons or damage to the base.
Fabric Cleaning Information
Spot clean only with a water based shampoo or a foam upholstery cleaner. Pretest a small, inconspicuous
area before proceeding. Do not over wet or use solvents to spot clean. Hot water extraction or steam
cleaning is not a recommended cleaning method. To prevent overall soiling, frequent vacuuming or light
brushing with a non-metallic sti bristle brush to remove dust or grime is recommended.
PLEASE SAVE THIS MANUAL!
User Information
Please take a moment and write down the serial number in the space
provided below, in case you need to refer to it in the future. This
information can be found on the side of the power supply, on the
underside of the adjustable base, on the outside of the box on the
main label and on the warranty registration card.
Model # S28/S42/S43
Serial Number:
Customer Care
Toll Free 888-846-3840
Email: [email protected]

Parts List Page 2
BEFORE DISCARDING ANY PACKING MATERIALS,
CHECK THE CARDBOARD BOX OF THE ADJUSTABLE
BED AND VERIFY THE FOLLOWING ITEMS ARE
INCLUDED.
ALL ELECTRONICS AND COMPONENTS THAT NEED
TO BE INSTALLED ARE LOCATED IN BOXES AND/
OR BAGS UNDER THE BASE OR ATTACHED TO THE
ADJUSTABLE BED FRAME.
Bluetooth
®
Module
To control adjustable base
with your smart device.
(Only Split Sizes)
Headboard / Footboard
Bracket Kit
(S42 / S43)
Accesories List
A. Remote Control with AAA batteries (x1) *
B. Power Supply (x1)
C. 10” Steel Legs (x6) †
D. Adjustable 6” - 10” Steel Legs (x6) ‡
E. Mattress Retainer (x1)
F. Connecting Hook and Loop Strap (x2) §
G. Sync Cable (x1) §
*Varies depending on the base model.
† Only included with model S28.
‡ Only included with models S42 and S43.
§ Only included with split sizes, such as Split King and Split Cal-King.
Head Lift Motor
Left Side USB outlet
Control Box
(shape and size can vary
depending on model)
NOTE: All pictures in this manual are not to scale and shown for illustration purposes only. They may not be an exact
representation of the product. Actual product may vary due to product enhancement.
Head Massage Motor
(Only selected models, quantity can
vary depending on base sizel)
Right Side
USB outlet
Under Bed LED Light Foot Massage Motor
(Only selected models, quantity can
vary depending on base sizel)
Foot Lift Motor
S28 Remote S42 Remote S43 Remote
A*
Optional Accesories (Sold Separately):
Adjustable Steel Legs
Adjustable height 6” - 10”
for S28 model.
B C
†
D
‡
E
F
§
G
§
(S28)
(Only Split Sizes)

Step 1
For safety reasons, It is highly recommended to use two people for lifting and the installation of this product. Before assembly, place the unit in the
nal installation location to make the assembly process easier. The unit should always be in a at surface when opening and placed top side down on
the oor according to the box instructions. Remove the top section of the box.
Step 4
Screw in the provided legs (6) in each corner and center of the base rotating clockwise until tight. DO NOT OVER
TIGHTEN THE LEGS. If adjustable legs are being used, use push pins to adjust height as desired. (6” to 10”)
Step 5
Remove the
twist ties
and
release the
DC cord.
Step 7
Connect power supply with
control box and lock it using
the clip. DO NOT PLUG
BASE INTO THE POWER
OUTLET YET.
Step 6
Plug the two 9 volt
batteries (included)
in the compartment
of the Power
Supply and insert
the cover to close.*
NOTE: THESE BACKUP BATTERIES WILL ALLOW THE BED TO BE LOWERED IF A POWER OUTAGE OCCURS. IT
IS RECOMMENDED NOT TO DO ANYTHING EXCEPT TO LOWER THE BED AS THE BATTERY BACKUP WILL NOT
ELEVATE THE BED SECTIONS. HEAD AND FEET SECTIONS CAN BE LOWERED BY PRESSING RED BUTTON ON
POWER SUPPLY AND/OR BY PRESSING “HEAD DOWN”, “FOOT DOWN” OR “BOTH DOWN” ON REMOTE CONTROL.
It is recommended to replace the two 9 volt batteries every 12 months or after every emergency lowering use. It is important to always
have extra 9 volt batteries in case extra energy is needed during a power outage.
Base Assembly
Page 3
Step 2
Carefully lift top
section of the base
from the opposite
side of the hinges to
unfold.
Step 3
Remove any accesory
boxes/bags and untie the
mattress retainer, which
is held with orange
plastic ties.
Step 8 - Two Base Synchronization (Split Sizes Only) - Optional
Use if you are setting up two Twin XL bases to use with one King size mattress, or when setting up two parts of Split California King base
model with one Cal-King mattress.
Using one King or Cal-King mattress with two Twin XL or Cal-King bases requires
synchronization of both control boxes, this function allows remote controls to operate both
units together. This is achieved by connecting the “Sync Cable” to each of the control
boxes. Locate the sync cable in the accessories box and control boxes attached
underneath the bases (see “Parts List” section). Plug one side of the sync cable into the
“Sync Cable” inlet of rst control box, repeat procedure with the other side of the sync
cable on the second control box.
SYNC CABLE
SYNC CABLE
S28 Model S42/S43 Models
NOTE: You might receive two sync cables (one with each base), make sure to use and
connect only ONE sync cable. Please make sure identify sync cable inlet port correctly,
which is labeled as “SYNC”. Control box might have a similar port labeled as “APP”
(bluetooth module port). Connecting 2 sync cables or plugging sync cable to “APP”
port may cause malfunctioning.

Page 4
Step 9
For safety reasons, the following step should be performed
by two people. Lift and rotate the bed to its nal position,
holding the metal frame.WARNING: DO NOT LEAN
THE WEIGHT OF THE BASE AGAINST THE SIDE
OF THE LEGS, DOING SO MAY RESULT IN
PERSONAL INJURY AND PRODUCT DAMAGE.
Step 11
Plug the power cord into a
grounded electrical outlet.
NOTE: FOR OPTIMAL
SAFETY, A SURGE
PROTECTOR SHOULD
BE USED (NOT
SUPPLIED WITH THIS
ADJUSTABLE BED).
Step 10
Insert the mattress
retainer into the
base. Look under
the base and make
sure the are no cords
interfering with base
mechanism.
PAIR BUTTON
Connecting Straps
If you are installing two split bases together, you will receive two hook and look
straps with the accessories (one with each base). As optional step, you can loop
these straps around the top and bottom legs that are closer to next base legs to
help in preventing separation or gaps between the bases. Fasten straps tightly as
shown on the diagram and image on the right.
NOTE: If your base has push button type adjustable legs, AVOID looping the
strap over a push button to prevent leg misalignment.
Step 12 - Connecting straps (Split Sizes Only) - Optional installation
Use if you are setting up two Twin XL bases to use with one King size mattress, or when setting up two parts of Split California King base
model with one Cal-King mattress.
Remote pairing
Commonly, your remote control will be already paired with your base from the factory, however, if you
need to replace your remote or need to re-pair current remote. Please follow these steps:
1. Press and hold pair buttons on remote control. The pair buttons
vary depending on the model, pairing buttons for
each model are marked with green on the right.
2.While still holding pairing buttons on the
remote, press “PAIR” button which is located
in the control box cable, close to the connection
to power supply unit (do not confuse pair button
with red button on power supply).
3. When pairing is complete, you will hear a
beep, if no beep is heard, repeat steps 1 and 2
with a rmer press on remote’s buttons before
pressing “PAIR” (cable) button.
S28 Remote S42 Remote
S43 Remote