Walkin’ Pets Wheels Medium User manual

THE PROVEN LEADER IN PET MOBILITY
Owner’s Manual
MEDIUM FRAME
with Optional Full Support Front Wheel Attachment
Cheyeanne

2www.WalkinPets.com
Thank you for purchasing a Walkin’ Wheels®Medium dog wheelchair.
Questions or comments? Call us at:
[phone] or email us at: [e-mail]
Contents
Quick Start Guide .......................................................................... 3
Parts of the Walkin’ Wheels®Rear Medium Wheelchair........................4
Teach Your Dog How to Use Walkin’ Wheels®....................................5
Setting Up the Dog Wheelchair........................................................7
Use Snap Buttons to Adjust Length, Width, and Height. ......................8
Adjusting the Length ......................................................................9
Is the Length Correct?.....................................................................9
Adjusting the Width ..................................................................... 10
Attaching the Struts and Wheels .................................................... 10
Adjusting the Height .................................................................... 10
Clip the Leg Rings to the Wheelchair................................................11
Stirrups....................................................................................... 12
Front Harness Attachment ............................................................. 13
Changing Pocket Placement of D-Ring ............................................ 13
Is the Wheelchair Adjusted Properly? ............................................. 15
Optional Set Screws for Noise Reduction......................................... 16
Belly Belt, if Needed .................................................................... 16
Wheel Options ............................................................................ 17
Foam Wheels .............................................................................. 17
Air Tires Available ........................................................................ 17
Walkin’ Wheels®Front Wheel Attachment ....................................... 18
In the Package ............................................................................. 19
Assembling Fully Supportive Wheelchair ........................................ 19
Putting Your Dog into the Fully Supportive (Quad) Wheelchair ...........22
Wear, Maintenance, Liability & Guarantee .......................................23
Optional Items and Accessories ..................................................... 24
Handicapped Pets Foundation, License Plate, & Miracle Dogs book.... 27

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Quick Start Guide
1. Set up wheelchair length (p.9), height (p.10), and width (p.10)
2. Attach Leg Rings to wheelchair (pp.11-12)
3. Put on Front Harness on dog (p.13)
4. Put dog in wheelchair:
Now that your dog is wearing the front harness, he/she is ready to
get started. The wheelchair should be positioned with extenders
on the ground. Get behind the wheelchair, li back legs up, and
place dogs legs into the leg rings. When the legs are through the
rings, pull up extenders (side bars). Slide each extender through
the D-Ring on the front harness, and clip in place.
Video:
www.WalkinPets.com/all-sizes-dog-wheelchair-instructional-videos
5. How to fit dog (adjustments p.15)
Tips for adjusting length and width while dog is in wheelchair:
Rear toe pads just touch ground
Side extenders do not go past front leg
Rear width is same as chest width
Ireland

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Parts of the Walkin’ Wheels®
Rear Medium Wheelchair
Aluminum
wheelchair frame; Width
Connector installed
Knuckle
(attached to frame)
One Belly Belt
for mid-section support
(use if needed)
Tool kit with Allen wrench
and cup screws for noise
reduction (use if desired)
Stirrups to keep feet from
dragging (use if needed)
Leg Rings for
rear support
Front Harness with
comfort sleeves,
fully adjustable
Wheels attached to Struts
(one set for each wheelchair)
Several sizes shown here.
Length Extenders.
The 15" extenders are
installed in the frame.
The 26" extenders are
used for longer dogs
15"
26"
Width Connectors. The
6" connector is already
installed in the frame.
Extra 9" connector for
wider dogs
6"
9"
12"
4"
8" 16"

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Teach Your Dog How to Use Walkin’Wheels®
We created the Walkin’ Wheels® with the intention that you will
adjust the wheelchair, put your pet in it, and in a few moments watch
him or her running and playing again. It can happen that way, but it
doesn’t always. A wheelchair can be an adjustment for an
animal. To some, there is a strange device following him or her
around making odd noises and getting caught on furniture and door-
ways. They will adapt to these changes, but need a little time.
We recommend you be calm, quiet, and slow when putting on the
wheelchair for the first time. Give your pet lots of stroking and
reassurance. Treats help, too! Let the dog get used to the harness
before attaching it to the wheelchair. It may take a few minutes or
a few hours for your dog to get used to the harnesses.

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Note: Keep in control of the dog’s movement at first. Keep the dog in a
clear area and keep him on a short leash. If the dog does become fright-
ened, then disconnect the harness from the wheelchair and try again
later.
Until your dog gets used to the Walkin’ Wheels®, limit the amount of
time spent in it. The Walkin’ Wheels®is designed to allow your dog to
get exercise and physical therapy. Dogs cannot lie down in the wheel-
chair but will be able to urinate and defecate while in the wheelchair.
Start with short periods and increase slowly. Make sure you don’t
overdo it the first day. Aer your dog gets used to the wheelchair, he/
she can be in it 1 hour at a time. Then you will need to take him/her out
to rest. Here is the video to watch on how to put the wheelchair
together: https://www.walkinpets.com/medium-dog-wheelchair-
instructional-videos/
1. When starting this process we suggest that you use the dog’s favor-
ite treats to reward your dog for walking forward. You won’t need to
keep using these treats every day, just in the beginning of the train-
ing process. A hungry dog is a motivated dog! Work with your dog
before you have fed him a meal. He will be more eager to pay
attention and earn the food reward if he is hungry.
2. Do not immediately put your dog in the wheelchair. Assemble the
wheelchair and leave it in an area where your dog can see it, smell it,
and touch it.
3. Once the dog is comfortable near the wheelchair, put the front
harness on and leave him or her alone for a while. Let the dog get
used to the feeling of the straps.
4. When your dog is comfortable, try putting him in the leg ring
support system and attach the front harness to the wheelchair.
Give him a treat for positive association.
5. Aer your dog is in the wheelchair, hold the food reward right at his
nose level. Feed him several pieces. Then you can move one foot
backwards, again holding the food reward in front of you. He should
then walk toward you to get the treat. Before you know it, he is
walking in his Walkin’ Wheels®! Again, give him a treat and
positive praise.
6. Work in very short (5-10) minute sessions, several times a day. Give
your dog rest periods between each session.

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If only two raised
indicator marks are
visible, this means the
wheelchair is upside
down. Flip the leg 180
degrees.
Correct
Straight
Leg Position
Knuckle
Dial Cap
For active dogs, you can
angle the wheels back a
notch (see photo).
Don’t angle the wheels
too far back as it will put
too much pressure on
their shoulders.
Setting up the Dog Wheelchair
Adjusting the Knuckle
The frame is shipped flat. Take out of box with sticker saying
"THIS SIDE UP" showing. Set the legs perpendicular to the frame by
turning the dial caps counter-clockwise to loosen the knuckle assem-
bly. Don’t remove the dial caps. Move the leg to the correct position
using the raised indicators as your guide. The inside indicator should
be in the center of the two outside indicators as shown in the photo
below. Once the leg is in the correct position, tighten the dial cap by
turning clockwise. Reverse this when you want to fold flat for easy
storage or transport.
Right
Wrong
Indicators Right

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Angle the leg
Normally, the wheels are set straight up and down as shown on the
black dog. Setting the wheels back slightly, like the tan and white
dog, will offer a bit more stability for stronger, more active dogs, or
dogs who are shiing their weight back toward their hindquarters.
The Snap Buttons are an easy way to
adjust the length, width, and height
of the Walkin’ Wheels®dog wheel-
chair. Use a pen to push the Snap
Button when it is inside the knuckle
to make adjustments.
Use Snap Buttons to Adjust Length,
Width, and Height.

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If the sides tilt up, then loosen the blue strap
on the front harness over the dog’s back, and
tighten up the red bottom strap.
If the extenders tilt down, loosen the front
harness red bottom strap 2", and then
tighten the blue strap 2" over the dogs
back to raise extenders up and parallel to
the ground.
The side extenders should be parallel to the
ground and in the middle of the dog’s body.
Is the Length Correct?
The end of the extenders (black cap) should be positioned at the
center of the dog’s shoulder blades. The extenders should be touch-
ing the neoprene pads on the front harness and not pulling outward.
INCORRECT
INCORRECT
CORRECT
Adjusting the Length
Note: If you have the Front Wheel Attachment, remove the
extenders and skip to p.18.
The extenders are for length adjustments. The kit comes with one set.
To adjust the extenders, depress the snap button and move to
desired length.
26" Extenders
15" Extenders

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Adjusting the Width
Use the snap buttons on the width connector to adjust the wheel-
chair to the proper width. There should be at least ½" on each side
of the hips. The width adjustment will be determined by the widest
part of the dog which is usually the chest. The width connector that is
attached to the frame is 9" long and will extend to 14.5". If you need
additional width, call us to order the 13" connector.
Attaching the Struts
and Wheels
You received your wheelchair with the
correct size strut and wheel combination
according to your dog’s rear leg height
measurement. Insert the strut into the
wheelchair leg and adjust to the height
needed. If you need a different size
wheel and strut, contact us.
Adjusting the Height
We offer 4", 6", 9", 12", 15" struts that attach to the wheels for height.
The correct height setting is based on both the height and the condi-
tion of the dog. If the dog has some use of his/her back legs, then use
the snap buttons to adjust the height so the dog’s toe pads are on the
ground and the dog can participate in the walking motion. If the back
legs are very weak or paralyzed, and scraping or knuckling under, put
the legs in the stirrups or protect them with Walkin’®Pet Boots.

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When the dog is in the Leg Rings, the wheelchair knuckle should be at
mid-hip level. The Leg Rings should look like two Cs, not two Vs, with
the center connector holding them together.
The Leg Rings support the dog’s hindquar-
ters. They will take the weight off the legs
while still allowing the dog to use its legs
to maintain muscle mass. The Leg Rings
should hang no lower than 3" below the
frame. This will create a supportive cradle.
Here is a link for how to adjust the strapping:
https://youtu.be/3CoSfPIMWC0
Legs go
inside
each ring
Rear Support Leg Rings
Shoulder
Socket screw
The Leg Ring straps go over the frame, and the black plastic harness clips
have a slot that fits over the Shoulder Socket screws. Put your thumb into
the round circle and push upward to lock (you will hear it click into place).
The round circle will face the ground. The dog’s legs go through each
ring. To release, put your thumb in the circle and pull downward. Now,
you can slowly lower your dog to the ground.
Here is the video link of how to adjust the straps:
https://www.youtube.com/watch?v=3CoSfPIMWC0
Clip the Leg Rings to the Wheelchair
Legs go inside each ring
Leg rings should hang
about 3 inches below
the frame

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The rubber tubing can be cut shorter if
needed (do not cut the strapping).
Try cutting about an inch off all four ends of
the rubber then adjusting the tri-glides on
the straps to tighten them up.
The excess Velcro®strapping will cross over the dog's back, or
Velcro®together to form handles (see photos below).
The Velcro®center connector can be moved forward or backward to
avoid putting pressure on the dog’s genitals (ideal for intact dogs).
In addition, the Velcro connector can be wrapped loosely so there is
space between the rings. The Velcro®center connector MUST be used.
Adjust for best comfort and fit. See Adjusting Leg Rings Video below:
https://youtu.be/3CoSfPIMWC0
or
Excess Velcro®
strapping can criss
cross over rump.
Velcro®two
sides together
to form handles.
hock
Stirrups
Stirrups are optional for paws that are dragging
or knuckling under. The stirrups attach to the back
of the wheelchair on each silver metal loop (also
called “eye pads”). The rubber tubes on the stirrups
need to be above the dog’s hock. Use the push ball
lock to adjust to a snug fit. The dog’s leg should be
several inches off the ground. You can adjust the
length of the cord by re-tying the knot. If you use
the stirrups, use both. Using only one stirrup causes
the dog to feel unbalanced.
IMPORTANT: When taking the dog
out of the wheelchair, make sure
to release the stirrups FIRST.
Clip the Leg Rings to the Wheelchair, Continued
The dogs legs go through each ring
Velcro®connector

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• Take the 3 black comfort sleeves off the
harness so you can make sizing
adjustments.
• Dog’s head goes between the black strap
and the blue strap.
• Blue strap goes over the dog's shoulder.
• Red strap goes behind the front legs and
clips into the side of harness.
• Black strap goes under neck across front of chest.
• Side neoprene panels should be positioned over
the shoulder blades.
• Male prong points to the back and clips in.
• All three straps should be snug.
• Comfort sleeves can be cut for smaller dogs and excess straps
tucked in. This material will not fray.
Changing Pocket Placement of D-Ring (optional)
Red
Blue
Black
Front Harness Attachment
Adjust the extenders so they reach the harness clips on the front har-
ness. The extender ends will go through each D-Ring and then clip
into the front harness. The D-Rings should be positioned just behind
the shoulder blades. Note: If the D-ring prong breaks, you can call for
replacement or order Medium D-Ring online:
www.walkinpets.com/wheelchair-dring-clip/
Note: Unless advised to change pocket by a Walkin' Pets customer
service representative, keep the clip in middle pocket because
the straps are adjustable. Needed: small Phillips screwdriver to
remove (2) screws, if changing the position of the clip.
Adjusting the Front Harness:

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Side view
(B) Top of
Slide Clip
(C) D-Ring
Step 1: Remove (2) screws
from (B) top Slide Clip
Parts:
Step 3: Remove (A) bottom
piece from middle pocket and
replace into desired pocket
Step 5: Replace screws (2) on
opposite side of entry point
Step 4: Connect (C) D-Ring
to (B) top piece and slide into
(A) bottom piece
screws
Step 2: Push out (B) top piece
which holds (C) D-Ring
Before starting, observe which direction the prongs are facing on the
D-Ring. They should always face the rear end of dog.

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Side view Rear view Overhead view
Is the Wheelchair Adjusted Properly?
If you are still unsure about the fit, you can send a few pictures of your
dog in the wheelchair for fitting evaluation to: [e-mail]
Make sure you include order # or last name so we know who to contact.
We would like to see a Side view, Rear view and Overhead view of
your dog in the wheelchair like these samples
Check the items above to make sure the wheelchair is fitted properly.
When the wheelchair is adjusted properly, the dog stands in a natural
position. Here is what to check:
AKnuckle should be in line with hips and leg rings dropped down
about 3" from frame.
BFront harness D-Ring clips into extenders behind shoulder blade.
CExtenders are parallel to the ground and do not extend past the front
legs This side bar will be positioned in the middle of the pet's body
from front to rear and back is straight.
DToe pads touching the ground, or
EToe pads put into stirrups above the hock and cinched with the push
ball lock to hold in place.

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Optional Set Screws for Noise Reduction
Using the set screws will tighten up your wheelchair and reduce any
rattling noises. The set screws also keep the wheelchair tight aer it
has been adjusted for your dog. When you tighten up the wheelchair,
the side arms, called extenders, will be able to move up and down as
your pet turns corners. This is completely normal. The flexibility also
allows for ease of movement on uneven terrain. There are six places
to put the set screws using the Allen wrench. They are indicated
below with red arrows.
Note: Make sure the set screws shown below are loosened or
removed before making adjustments.
Belly Belt, if Needed
Some animals will need additional support under their belly. You can
determine if the dog needs additional support if their spine bows
downward. It is also helpful for overweight dogs or dogs with spinal
or disc issues. One end of the belly belt has a tri-glide (rectangular
with bar in the middle) attached and the other side has Velcro®
strapping. Both sides have a rope with a push button adjuster
(instructions on p.17).
Go here to see a video on how to attach the Belly Belt to your
Walkin' Wheels: hpets.net/bellybelt

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Air-Filled Foam
A. Take the side with the tri-glide and put the extender through the
end of the loop.
B. Take the rope and put inside the harness clip on the extender
(B). Then, attach the front harness to the harness clip in order to
secure the rope. This will keep the belly belt from sliding back-
wards. Now, adjust the belly belt so it is in the middle of the
dog’s belly.
C. Secure the other side over the extender and Velcro to bottom of
belly belt. The purpose of the belly belt is to provide support for
your dog’s mid-section.
If your dog needs more support, you can
purchase the Walkin' Belly Support:
www.WalkinPets.com/walkin-belly-support
Wheel Options
We offer four size wheels: 4", 8", 12", 16"
If you find out your RLH measure wasn't correct, you can purchase
different size struts to switch out. www.walkinpets.com/struts
We only provide air pneumatic tires in 12" and 16" if it fits your pet.
Figure A Figure B Figure C
Air Filled vs Foam Filled

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Maintenance Required:
Saltwater, mud, and sand can cause rust or erosion to the hardware and bear-
ings. We suggest hosing the wheels down aer exposure to prolong the life
of your wheelchair and periodically replacing wheels/struts or so goods that
get worn over time.
Here is our Parts Listing: www.walkinpets.com/spare-parts
Fix it yourself: Sometimes things break down accidently. You might be able to
fix them yourself using these helpful videos https://youtu.be/8jafFoGvijk
Maintenance videos: https://youtu.be/nPAFroYIcRE
This section is for assembling the Fully
Supportive (Quad) wheelchair
Walkin’ Wheels®Front
Wheel Attachment
(additional cost)
The Walkin’ Wheels®Front Wheel
Attachment gives mobility to dogs with front leg
weakness or weakness in all four legs. It is ideal for helping disabled
pets get exercise and for rehabilitation while they are healing.
Like the rest of the Walkin’ Wheels®products, the Front Wheel Attachment is
adjustable so it will fit the Walkin’ Wheels®wheelchair for any size dog from
26 to 69 pounds and can be easily removed at any time.
Foam Wheels vs Air Tires Comparison Chart:
If you already have the rear wheelchair and need more support in the front,
here is the instructional video to watch: www.walkinpets.com/instructional-
videos-medium-fully-supportive-dog-wheelchair
If you switch from an 8" wheel to a 12" wheel, you will need to purchase the
appropriate struts and hardware. Call us if you have any questions.
Foam Wheels: 12" and 16"
• Lightweight, high density foam
material that offers a smooth ride
• Wear extremely well and will never
go flat
• Made for all terrain
• 4" and 8" wheels have ¼" hub, 12"
and 16" have ½" hub with bearings
• True closed-cell technology
no water absorption
• Easy to clean
• For active dogs that do off-road hiking
• Offer more shock absorbency
• Similar to mountain bike tire with
deep treads
• Will need to replace tubes or
wheels if punctured
• Require 30 PSI air: use air pump
at gas station
• 12" and 16" wheels have ½" hub
with bearings
• Additional cost
Air Tires: 12" and 16"

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In the Package
The Front Wheel Attachment is easy to assemble and snap into the
wheelchair. You will need a Phillips head screwdriver. The package
contains:
ALe and right extenders (2)
BStruts and caster wheels (2)
CLegs (2)
DChin bar & extension
pieces (3) Optional
EAllen key for leg screws
FChin bar screws
(plastic bag)
GChin bar comfort cover (1)
HFront leg rings
IMPORTANT: The LEFT and RIGHT Struts and Casters (B) must match
the LEFT and RIGHT Legs (C). If they are not installed correctly the
wheelchair will be extremely wobbly. We refer to L and R as if you
are in the wheelchair.
Assembling Fully Supportive Wheelchair
Here is the video if you have purchased the quad wheelchair:
www.walkinpets.com/instructional-videos-medium-fully-supportive-dog-
wheelchair
Step 1: Attaching the legs (C) to the extenders (A)
The top of each leg is labeled with an L or an R. It is crucial that the
legs are installed on the correct side. The extenders are not labeled
L or R, but the shoulder socket screws face the outside.
Attach the leg
to the extender
with (2) screws
using the larger
Allen key. The
legs will be at a
forward angle.
Le/Right

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Step 3: Insert the Strut and Caster Assembly (B) into the Leg (C)
These are marked with “L” and “R.” It is very important that
they are installed on the correct sides.
Important: Notice the blue ledge on the Caster Connector.
This needs to be facing outward in order for the Front Wheel
Attachment to work properly.
Ledge
Step 2: Length Extenders
Remove the existing Length Extenders from your rear Walkin’ Wheels®
and snap in the le and right Front Extenders (A).
Step 4: Adjust the Chin Bar (D)
Note: Use of the Chin Bar is optional. The Chin Bar adds stability and
rigidity to the Front Wheel Attachment. It needs to approximately
match the width of the back of the Walkin’ Wheels®. Use a Phillips head
screwdriver to remove the two screws on the Chin Bar and adjust it so
that the width of the Chin Bar is approximately the same as the width of
the back of the wheelchair. Insert screws to secure in place.