Wansview Q3 User manual

Wansview HD
IP Camera Q3(720P)/Q3S(1080P)
User Manual
Revised 15th August 2017

www.wansview.com 3
Welcome...............................................................................................................................5
Important Security Warning............................................................................................5
Important Safeguards and Warnings............................................................................5
1．Features and Specificaons............................................................................................7
1.1 Product Profile...........................................................................................................7
1.2 Features.....................................................................................................................7
1.3 Uses............................................................................................................................8
1.4 Specificaons.............................................................................................................8
1.5 System Requirements................................................................................................9
2. Camera Management with Smartphones/Tablets.........................................................9
2.1 Wansview App for iOS and Android........................................................................10
2.2 Live Streaming.........................................................................................................12
2.3 Local Picture and Record.........................................................................................14
2.4 SD/TF Record and Playback....................................................................................15
2.5 Alarm Seng...........................................................................................................15
2.6 Advanced Sengs...................................................................................................17
2.6.1 Wi-Fi Seng..................................................................................................17
2.6.2 User Management.........................................................................................17
2.6.3 Time Seng...................................................................................................18
2.6.4 SD/TF Card Seng.........................................................................................18
2.6.5 Misc Seng....................................................................................................19
2.6.6 OSD (On Screen Display) Seng....................................................................19
2.6.7 Volume Seng...............................................................................................19
2.6.8 AC Frequency.................................................................................................20
2.6.9 Maintenance Reboot /Restore.......................................................................20
2.6.10 About Camera...............................................................................................20
3. Web Access......................................................................................................................21
3.1 Sengs....................................................................................................................21
3.1.1 Plugin installaon..........................................................................................21
3.1.2 View Video-Mode 1 - Complete Camera Management................................21
3.1.3 View Video- Mode 2 – Limited Camera Management.................................22
3.2 Live Streaming and Recording on PC......................................................................22
3.3 Playback Video........................................................................................................23
3.4 Set Up......................................................................................................................23
3.4.1 System...........................................................................................................23
3.4.2 Network.........................................................................................................25
3.4.3 Video and Audio............................................................................................29
3.4.4 Security..........................................................................................................30
3.4.5 Alarm - Moon and Audio Detecon............................................................31
3.4.6 Storage..........................................................................................................34
3.4.7 Log.................................................................................................................35
4. Manage Camera with other Apps and Soware...........................................................35
5.PC Client Sowar..............................................................................................................37
5.1 Add Camera.............................................................................................................37
CONTENT

www.wansview.com 4
5.1.1 Add camera in Lan....................................................................................37
5.1.2 Manually add camera...............................................................................37
5.2 Play/Stop Video..................................................................................................38
5.2.1 Play Video.................................................................................................38
5.2.2 Stop Video................................................................................................38
5.2.3 Video Interface.........................................................................................39
5.3 Camera Sengs.................................................................................................39
5.3.1 Edit Device................................................................................................39
5.3.2 Advanced Sengs....................................................................................40
5.3.2.1 Device Info.....................................................................................40
5.3.2.2 Time Seng...................................................................................40
5.3.2.3 User Seng....................................................................................40
5.3.2.4 WiFi Seng....................................................................................41
5.3.2.5 SD/TF Seng..................................................................................41
5.3.2.6 Other Seng..................................................................................42
5.3.3 Alarm Seng............................................................................................43
5.3.3.1 Moon Detecon...........................................................................43
5.3.3.2 Audio Detecon.............................................................................43
5.3.3.3 Linkage Alarm.................................................................................44
5.3.3.4 Alarm Time.....................................................................................43
5.3.4 Web Access...............................................................................................45
5.4 Mul-View..........................................................................................................45
5.5 Local Seng.......................................................................................................46
5.6 Scheduled Recording.........................................................................................46
5.7 Playback.............................................................................................................47
5.7.1 Playback Local Record..............................................................................47
5.7.2 SD Card Record.........................................................................................47
5.8 Lock....................................................................................................................47
6．MAC Soware Access...............................................................................................48
6.1 About wansview............................ .................................... ..................................48
6.2 Operaonal Requirments...................................................................................48
6.3 wansview Installaon.........................................................................................48
6.4 wansview Operaon............................................................................................48
7. FAQ..............................................................................................................................49
7.1 Compability Seng for Internet Explorer........................................................49
7.2 Unable to view the camera when using mode 2 on Chrome 58.......................49
7.3 Install IE Tab for Chrome 43...............................................................................50
7.4 Install IE Tab for Firefox 42.................................................................................51
7.5 Port Forwarding..................................................................................................52
8. Warranty......................................................................................................................54

www.wansview.com 5
Welcome
Thank you for purchasing Wansview Q3(720P)/Q3S(1080P) Full HD IP Camera.
For any queson and product updates please contact us:
1: By email:
US: [e-mail]
[e-mail]
UK: [e-mail]
2: By Skype:
US:[e-mail]
UK:[e-mail]
or check FAQ’s at the end of this User Guide.
3: Contact us by Facebook
www.facebook.com/WansviewClub/
4: Contact us by hps://www.youtube.com/channel/UCPRXQcIkLsMAWQtpGxVx_jw
Or scanning the QR code to enter our Youtube channel.
Important Security Warning
In order to keep your Wansview camera secure and prevent unauthorized access, please make sure
to follow the steps below:
1. The camera has always the latest firmware installed. If we update the firmware, we upload it on
www.wansview.com/Service/download/
2. Change the default password for your camera. We suggest that your password is more than 8-10
characters and contains a combinaon of lowercase characters, uppercase characters and
numbers.
Important Safeguards and Warnings
1. Electrical Safety
All installaon and operaon should conform to your local electrical safety codes.
We assume no liability or responsibility for any fires or electrical shock caused by improper
handling or installaon.
2. Transportaon Safety
Heavy stress, violent vibraons, and excess moisture should not occur during transportaon,
storage, and installaon of the device.
3. Installaon
Handle the device with care. Keep the device right side up.
Do not apply power to the camera before compleng installaon.
Do not place objects on top of the camera.
4. Repair Professionals
All inspecon and repair work should be done by qualified service engineers.
We are not liable for any problems caused by unauthorized modificaons or user-aempted repair.

www.wansview.com 6
5. Environment
The camera should be kept in a cool, dry place away from direct sunlight, flammable materials,
explosive substances, etc.
This product should be transported, stored, and used only in the specified environments as stated
above.
Do not aim the camera at a strong light source, as it may cause overexposure of pictures, and may
affect the longevity of the camera's sensors.
Ensure that the camera is placed in a venlated area to prevent overheang.
6. Operaon and Maintenance
Do not touch the camera sensor or lens directly.
To clean dust or dirt off of the lens, use an air blower or a microfiber cloth.
7. Accessories
Be sure to use only the accessories recommended by the manufacturer.
Before installaon, please open the package and check to ensure that all of the components are
included.
Contact us if anything is broken or missing in the package.
8. Baery Drainage and Data Consumpon
Please remember to exit the app aer use, to prevent baery drainage and data consumpon.
9. Compliance
FCC, CE, ROHS

www.wansview.com 7
1．Features and Specificaons
1.1 Product Profile
1.2 Features
The Wansview Full HD IP Camera is an integrated indoor IP Camera developed specifically for network
video applicaons.
Front View
Rear View Boom View
The Wansview Full HD IP Camera comes with 4 PCS IR LED, a CMOS Sensor, Wi-Fi Antenna, and
built-in Speaker and Microphone. It supports up to 128 GB SD cards. The camera also has a Pan
and Tilt funcon, with 350° horizontal pan and 67° vercal lt.
•Full HD Video
•Live Streaming
•Pan and Tilt, 4x digital zoom
•Night Vision distance up to 25 feet
•2 Way Audio with built-in microphone and speaker
•Support Wi-Fi connecon
•Moon & Audio Detecon
•Mul-App/Soware Compability
•Support Micro SD card storage up to 128GB
•Mountable on walls and ceilings

www.wansview.com 8
1.3 Uses
1.4 Specificaons
•Home Security
•Business Security
•Entryway Monitoring
•Baby Monitoring
•Pet Monitoring
•Elderly Parents

www.wansview.com 9
1.5 System Requirements
2. Camera Management with Smartphones/Tablets
•An iOS mobile device or
•An Android mobile device or
•A Windows PC/MAC.
•An email address for receiving alert noficaons
•A 2.4 Ghz Wi-Fi network (name and password) and high speed Internet connecon
(DSL, Cable, FIOS) with a minimum 1 Mbit/sec upload speed.
Before installaon please check your internet speed. Get your Wi-Fi username and password and if
they contain the special characters “&” and ‘, please remove them before set-up (change
password). Set WPA2-PSK Encrypon, channel 6 and check if the DHCP switch is on. Follow this link
to learn how to access your router: www.wikihow.com/Access-a-Router.
Posion your camera in 50/15m distance from the router and close to an DC Plug. The included
power cord is 10  long. If you need a longer power cord please contact us to get advice. Users can
extend Wi-Fi signal with Wi-Fi extenders and get a longer power cord, if needed. Check the quality
of the video before final mounng. In indoor installaons, the range might be less if metal objects
or thick walls and ceilings are between the camera and the router. Quality is affected also by the
number of devices connected to the network and by interferences from other networks/devices. If
video quality is not good, we advise to posion the camera closer to the router or reduce
resoluon and the frame rate (fps).
Users can place indoor cameras in protected outdoor areas (such as a covered porch) as long as it
remains dry and within its operang temperature range of -10 to 50 degrees C. The camera is not
waterproof and any exposure to moisture and/or temperatures outside the operang range will
void our one-year limited warranty. Users can guard outdoors by placing the camera behind a
window, making sure to disable IR Leds and open the outdoor lights.
The Wansview Camera is a P2P camera as long as the camera is connected to the internet. Users
can view the camera from smartphones/tablets or PC, wherever they are using cellular data or
Wi-Fi connecons. If users don’t want to use the internet to access the camera, and choose to
access only in their own private network/LAN, we can supply a tool which can disable P2P and
DDNS funconalies. Please contact our customer service.
Users can manage the camera from smartphones/tablets (chapter 2) and web browsers (Chapter 3).
Mobile users can manage the camera with our proprietary apps and plugins or with other popular
apps like (chapter 4):
-nyCam Monitor by Tinysoluon LLC (hp://nycammonitor.com)
-Blue Iris by Perspecve Soware (hp://blueirissoware.com)
-Sighthound Video (hps://www.sighthound.com)
-iSpyConnect (hp://www.ispyconnect.com).
For Businesses we provide also local soware to be installed in the PC. Please contact us if you are
interested in it or visit our website .
hp://www.wansview.com/Service/download/23.html
Performance and funconalies vary according the soware/app. If you are
not sasfied with a parcular funcon, try to manage it with another
soware/app. Please get in touch with our friendly customer service for any
advice.

www.wansview.com 10
2.1 Wansview App for iOS and Android
Go to the App Store and install the “Wansview” app. Install the antenna and connect the camera to
the power source with the provided adapter. Users can connect cameras by Ethernet RJ-45 cables
or through Wi-Fi network. In general, cable connecon offers beer video quality.
Note: Wansview App Pictures are taken on the iOS Version. Android and iOS App have the same
structure but a lile different design.
Cable Setup

www.wansview.com 11
Wi-Fi Set Up
• Verify your smart device (iOS or Android) is connected with 2.4G wifi.
• Launch the Wansview app, Click to access Add Camera page and select “Add cameras via WiFi
Configuraon Guide”
• Scan the QR code on the back of the camera, and name the camera. Then “Next”
• Input correct WiFi password and “Next”, then the camera will trying to connect, if connected,
“Add success” appears, and it will go back to the Camera page, and shows “online”. If it fails to
connect, please tap “try again” and repeat the process for 2-4 mes. The whole process should be
finished within 5 minutes of power on.
Otherwise, the camera should be unplugged and powered back.

www.wansview.com 12
2.2 Live Streaming
Tips:
If you feel the beeps from the mobile phone is annoying, please uncheck “Configuraon WiFi via
sound”.
When configure, please make sure the mobile phone is close to the camera.
Q3
Immediately aer setup go to:
1)Advanced Seng > User Management to change User and Password
2)Advanced Seng > About camera and take note of the camera’s IP and camera’s Port
ATTENTION: Anyme you reboot the camera or there is a power cut, the setup procedure needs to
be repeated again and the camera’s IP address changes. To avoid repeang the setup procedure,
input your camera’s IP and port in the router sengs page > advanced sengs > port forwarding.
Port Forwarding is necessary also for accessing the camera from any Computer outside the
network where the camera is installed (see more on Chapter 3).
Each camera can be accessed by up to 4 users at the same me. The administrator can setup 3
different level of access: administrator, operator and viewer.
Viewing Camera on a Single Window
Tap cameras to view the live videos by added cameras

www.wansview.com 13
b) Tap the monitoring
screen to see the video
menu.
c) Digital Zoom is
available on the screen
by enlarging fingers (4X
digital zoom).
1: Two-way audio funcon:
Turn on Listen and Talk.
2: IR Leds switches on at
night when the luminosity is
under 5 lux. If you want
control the IR Led manually,
please Tap to turn ON/OFF
the IR LED.
3: The Preset funcon allows
to set up to 8 spots on the
video and recall them
quickly. First select the spot,
then press 1 to 8 and then
Viewing Camera on Mul-View
1.Tap “More” and select Mul-View. Up to 4 cameras can be
viewed at the same me. Click on cameras on the list to add the
view on the main screen.
2. Tap to hide cameras’ list
3. Tap to exit mulple windows mode
4. Press to play camera. Tap again to stop the video.

www.wansview.com 14
2.3 Local Picture and Record
During live streaming, users can take snapshots by tapping on Snapshot to phone and Record to
phone. To stop recording, tap again or exit from the live streaming.
In Local Picture and Record users can find all the pictures and videos taken.
Share pictures and records
Save records to phone and delete records
To share pictures and records follow the steps indicated in the screenshots.
Select the videos recorded, click to
save videos in the mobile phone.
Click to delete videos.

www.wansview.com 15
2.4 SD/TF Record and Playback
2.5 Alarm Seng
SD Card Recording
Playback recorded video in the SD card
If a SD Card is installed in the
camera, from the Advanced
Sengs users can choose to
record or not on the SD card by
switching the SD/TF Recording
buon.
To view recordings, access to
SD/TF Record and Playback.
Choose a day in the calendar, then
select Schedule or Alarm click
Done to see the list of recorded
video on the SD card.
The IP Camera begins recording when it detects movement/audio and stops recording in 30 sec.
In this secon, users can customize the moon detecon feature. This feature can be set on the
app or in the web interface. Moon is detected by changes in the pixels of the images.
Please note that moon detecon doesn’t work through windows. In this case we recommend to
connect an external moon sensor out of the window using the IO alarm port.
Access to
“Alarm
Seng” to set
Alarm
Deployment,
Alarm Acon
and Time
Deployment.

www.wansview.com 16
Alarm Deployment
In the Alarm Deployment screen users can set:
IO Detecon: Camera allows user to add an external source of alert (moon sensor or push
buon). We recommend the Instar IN-500 PIR Sensor as external moon sensor.
Sensor Type: The external sensor can be always open or always close. Please check your alarm
device seng in the user guide.
Moon Detecon Sensivity: users can choose Low/ Middle/ High sensivity according to needs.
In the Web Interface, users can set sensivity in a range 1-100.
Voice Detecon Sensivity: user can choose Low/ Middle/ High according to needs. In the Web
Interface, users can set sensivity in a range 1-10.
Temperature detecon: funcon disabled in this model
Humidity detecon: funcon disabled in this model
Alarm trigger type
Trigger alone: The alarm will be triggered for any kind of acve alarm event (Moon/ Voice/IO).
Trigger link: The alarm will be triggered for mulple detecon at the same me (Moon/
Voice/IO).
Alarm Acon
Save Picture to Email: When an alarm is detected, the camera will send three pictures to the email
box. Users can set up to 2 recipients.
Click Mail Seng to setup the email. Check your email provider for SMTP Server and Port.
Save Picture to FTP: When an alarm is detected, the camera will send 2 pictures to your FTP
server. Click on FTP Seng to setup FTP.
Save Record to FTP: When an alarm is detected, the camera will send a 15 sec video to your FTP
server.
Save Picture to SD/TF: When an alarm is detected, the camera will send 2 pictures to the SD card.
Save Record to SD/TF: When an alarm is detected, the camera will send a 30 sec video to the SD
card.
Trigger IO Output: User can add a siren or another alarm device to the camera. When an alarm is
detected, the external IO output will work. Users can choose alarm duraon from 5 to 30 sec.
Preset Linkage: When an alarm is detected, the camera will focus on one of the 8 Preset spots (see
above).
Speaker Linkage: When an alarm is detected the speaker will act as a siren for the chosen length
(5-30sec).
Time Deployment
Users can set me and day of the week where the alarm funcon is acve.
Pink means the me is armed, while blank means the me is disarmed.

www.wansview.com 17
2.6 Advanced Sengs
2.6.1 Wi-Fi Seng
2.6.2 User Management (Change User and Password)
Tap Wi-Fi Seng to
manually input the
Wi-Fi password.
Note:
1. This camera
supports only
2.4GHz frequency.
2. Password shall be
no longer than 31
characters.
In User Management,
users can set 3 level of
access to the camera:
-Administrator: Full
access rights
-Operator: Can operate
the camera, but not
access to advanced
sengs
-Viewer: Only can view
camera. No Pictures or
Recordings.
Note: password shall be
no longer than 20
characters

www.wansview.com 18
2.6.3 Time Seng
2.6.4 SD/TF Card Seng
Click Time Seng to set me and me zone.
Click "SD/TF Card Seng" to check the SD card capacity and status. A 128Gb SD card can store
videos connuously up to 3 days.
Enable the “record coverage” to overwrite the old files automacally. Otherwise, when the SD
card is full, recording funcon will stop.
Users can record videos from 2 to 15 minutes in the connuous mode.
Enable the SD card recording, to record constantly. For example, if record me set at 2 minutes,
the camera will record every 2 minutes
Users can set the Recording bitrate (Resoluon):
1: 1920x1080 pixels
2: 640x360 pixels
3: 320x180 pixels

www.wansview.com 19
2.6.5 Misc Seng
2.6.6 OSD (On Screen Display) Seng
2.6.7 Volume Seng
Click "OSD Seng" to set:
-Overlay me: camera me in live
streaming, recording and pictures
-Overlay name: camera name in
live streaming, recording and
pictures
User can adjust the volume for the Listen
and Talk

www.wansview.com 20
2.6.8 AC Frequency
2.6.9 Maintenance
Reboot /Restore
2.6.10 About Camera
User can adjust the power frequency,
Power frequencies include: 50HZ(220V
voltage selects 50HZ), 60HZ(110V
voltage selects 60HZ), 60HZ used in
Japan, Canada etc.
Reboot camera if Wi-Fi connecon is
not working or if the camera/app is
frozen. Please note that the setup
procedure needs to be repeated again
aer reboots. The camera IP address
will also change.
Here you can check the camera
informaon, such as Firemware, P2P
version, IP address and MAC address
Remember to exit the app aer
use, to prevent baery drainage
and data consumpon