washloo Odyssey User manual

Washloo Odyssey
Wall Hung
User Manual
Clean Comfort Hygiene

Table of Contents
1
Page Description Page Number
Safety Precautions 2
Product Overview 4
Odyssey Dimensions 6
Odyssey –
Description of Parts
7
Odyssey - Functions 8
Function Description 10
Maintenance and Cleaning 13
Seat and Cover Removal 15
Remote Control Pairing 16
Troubleshooting 17
Technical Specifications 18
Warranty 19
User Information 20

1. Do not use a damaged power plug or loose electrical outlet
2. Make sure to use a dedicated electrical outlet. Failing to do so may result in electric
shock or fire.
3. Do not move the product by pulling the power plug.
4. Do not handle the power plug with wet hands
5. Do not forcefully bend the power cord or place heavy objects on it to prevent it
from being damaged or deformed.
6. Do not connect and pull the power plug repeatedly.
7. Unplug the product before cleaning, repairing, inspecting or replacing parts.
8. Remove any dust or water from the plug.
9. Do not plug the appliance into an electrical outlet or power strip that is being used
by too many appliances. Use an electrical outlet adequate for the voltage requirement
of the product.
10. If the power cord is damaged, do not attempt to repair, modify or replace the
cord, please contact our service centre.
11. If the product produces a strange noise, a burnt smell or emits smoke, unplug and
disconnect from the electrical outlet immediately. Failing to do so may result in
electric shock or fire.
12. Do not insert a wire or sharp object in any of the product gaps, or the warm air
outlet. This may result in electric shock or product damage.
2
Caution
May result in death or injury
Warning
Read all instructions before use.
Save these instructions for future reference.
Safety Precautions
Warning
May result in death or injury

13. Do not place an electric heater near the product or dispose of any burning materials
such as cigarettes in the toilet. This may result in fire or product deformation.
14. Do not place any containers filled with water, medicines, food, metallic objects or
flammable materials on top of the product. If foreign objects enter the product, this
may result in electric shock or fire.
15. Do not use the product in locations exposed to excessive moisture and do not splash
water onto the product.
16. Do not use the product if it is not working correctly –Please unplug the product
immediately, close off the main water supply and call our service centre. Failing to do so
may result in electric shock or fire.
17. While taking a shower or cleaning the bathroom, remove the power plug from the
electrical outlet and exercise caution that water or detergent does not splash onto the
bidet. Failing to do so may result in electric shock or fire.
18. Do not disassemble, repair or modify the product yourself.
19. Do not use the product whilst bathing
20. Do not place or store the product where it can fall or be pulled into a bath or sink.
21. Do not place in or drop the product into water or any other liquid.
22. Do not reach for the product if it has fallen into water or liquid, disconnect from the
power outlet immediately.
23. Do not operate or store the product in locations where flammable or combustible
materials are used.
24. Do not use industrial water or ‘grey’ water for the supply as this may cause skin
damage or disease.
25. Do not block the warm air outlet with your hand.
26. Turn off the water supply valve when cleaning the filter.
3
Safety Precautions

27. For children and seniors who have difficulties with adjusting temperature, those
with sensitive skin or impaired heat sensitivity, set the temperature of the wash
spray, air dryer and seat to `'low'' or `'off'' to prevent burning.
28. Close supervision is necessary when this product is used by children or persons
requiring general assistance.
29. Do not press the buttons using excessive force.
30. Do not stand or place heavy objects on the seat cover.
31. Use this product for its intended purpose only. As described in this manual. Do
not use any attachments that are not recommended by us.
32. Never operate this product if it has a damaged cord or plug, if it is not working
properly, if it has been dropped or damaged, or dropped in water. Return the
product to our service centre for examination.
33. Keep the cord away from heated surfaces.
34. Never block the air openings of the product or place it on a soft surface such as a
bed or couch, where the openings may get blocked. Keep the air openings free of
lint, hair etc.
35. Never use the product while sleeping or when drowsy.
36. Never drop or insert any objects into any openings or hoses.
37. Do not use the product outdoors or operate where aerosol (spray) products are
being used or where it could be exposed to pure oxygen.
38. This product should be earthed in the event of an electrical short circuit earth
reduces the risk of an electrical shock by providing an escape route (wire) for the
electrical current. This product is equipped with a cord incorporating an earth wire
and an earthed plug. The plug must be inserted into a power outlet that has been
correctly installed.
39. Unplug this product before filling (fill reservoir) with water only unless otherwise
specified by the manufacturer. Do not overfill.
4
Safety Precautions

40. Do not connect the mains water to the hot water pipe (only connect to cold
water supply)
41. After the installation, make sure to check all water supply connections for leaks.
Rubber washers should be in place for the water connection hoses and T valves.
42. Do not open/close the seat cover using excessive force.
43. Exercise caution that urine does not come into contact with the nozzles or warm
air dryer outlet, failure to do so may result in bad odours or malfunction.
44. If the product will not be used for a long period of time, unplug the power cord,
close the main water supply valve and drain any water in the water tank.
45. Do not pull out the bidet hose or connection hose using excessive force.
46. Do not use thinners, benzene, acidic chemicals, chloride or hydrochloric acid
detergents. This may result in corrosion to the metallic components and potential
discolouration or scratches to the bidet body.
47. This appliance is not intended for use by persons (including children) with
reduced physical, sensory or mental capabilities, or lack of experience and
knowledge unless they have been given supervision or introductions concerning the
use of the appliance by a person responsible for their safety. Children should also be
supervised to ensure that they do not play with the appliance.
5
Safety Precautions

6
Odyssey - Dimensions
Note : The above illustration is an example only, your version may vary
Odyssey –Wall Hung

Odyssey –Description of Parts
Note : The above illustration is an example only, your version may vary
Odyssey Floor Standing
Odyssey Remote Control
1.Before using, the remote, it
requires 2 batteries (type 1.5V
LR3/AAA)
2. The following remote-control
operation is only for the Odyssey
Model with this remote control
7

Odyssey –Functions
Note : The above illustration is an example only, your version may vary
Rear Wash and Front Wash Functions
When seated and pressing the "Wash" button on the
remote control or on the Side Control then it will start to
wash using the Rear Function. It will operate for 3
minutes. You can stop washing during this period by
pressing the "Stop" button.
While Rear wash or Female wash functions are in
operation, they will wash in a ‘fixed position’ (Which is
adjustable via the control also) for about 10 seconds,
after 10 seconds the ‘movable wash’ will operate for
around 18 seconds, then regain the ‘fixed position’ until
the end of the cycle .
By pressing the "Rear wash "or "Female wash" on the
side control it will begin the drying process for 3
minutes when the washing cycle is over. (Automatic
cycling function)
Additional Rear Wash and Front Wash
Functions
During the operation of the Rear or Female wash
function, by pressing the ‘Rear Wash’ or ‘Female Wash’
function again on the side control or the remote control,
will change the ‘Cleaning Mode’ as explained and
indicated on the Remote Control below;
Oscillating : when one indicator light is on
Pulsating : when two indicator lights are on
Oscillating + Pulsating : when three indicator lights are
on Stop Operation
During the operation of the Rear/Female wash function
or drying function, by pressing the "Stop" button on the
remote control it will ‘Stop’ ALL washing or drying
operations.
Also, by pressing the middle button of the Side Control
it will stop washing or drying.
8

Odyssey –Description Functions
Note : The above illustration is an example only, your version may vary
‘Stop’ All Operations
During any operation or function the Washloo is
carrying out, by depressing the ‘Stop’ button on the
remote control or the central ‘Stop’ button on the
Side Control, this will stop all operations with
immediate effect.
Dry Operation
By selecting the "Dry" function on the remote
control, it will then start the drying operation.
It will cycle the operation for 3 minutes.
The middle button of the side control will select the
‘drying’ function. It will stop drying after 3 minutes.
‘Adjustable Flow/Water Pressure’
During the operation of the Rear or Female wash
function, by pressing ‘Adjustable Flow’ button on
the remote control, will enable you to ‘Decrease’ or
‘Increase’ the Pressure/Flow rate.
To adjust the ‘Pressure/Flow’ using the Side Control,
rotate the Side control in a clockwise direction to
increase the pressure and anticlockwise direction to
decrease the pressure.
9

Odyssey –Description Functions
Note : The above illustration is an example only, your version may vary
Adjustable Nozzle Position
During the operation of the Rear or Female wash
function, by pressing the ‘Rear Wash’ or ‘Female
Wash,’ by Pressing the ‘Adjust Position’ button on
the remote control and then select the ‘Decrease’ or
‘Increase’ button, the Nozzle Position will move
forwards or backwards.
When using the Side control to Adjust the position,
the default ‘5th’ position will be selected
automatically when a ‘Wash’ function is selected. To
Adjust the position on the side control by pulling out
and rotating the knob . The nozzle position will be
forward in the clockwise direction and be backward
in the anticlockwise direction .
Adjustable Water Temperature
During the operation of the Rear/Female wash
function, the temperature of the water can be
adjusted by pressing the ‘Adjust Temperature’
button on the Remote Control, once selected, use
the ‘Increase’ and ‘Decrease’ buttons to respectively
change the water temperature to suit the user.
During the operation of Drying, the temperature of
the water can be adjusted by pressing the ‘Adjust
Temperature’ button on the Remote Control, once
selected, use the ‘Increase’ and ‘Decrease’ buttons
to respectively change the air temperature to suit
the user.
During the Wash functions, using the Side Control
"+"or "-" button will then increase or decrease the
water temperature to the users preference.
During the operation of Drying using the Side
Control, the "+"or "-" button will then increase or
decrease the air temperature to the users
preference.
10

Odyssey –Description Functions
Note : The above illustration is an example only, your version may vary
Deodorization Mode
The Washloo will automatically operate the ‘Smart
mode’ for the deodorization by default . It will
automatically turn on once the user sits down and it
will operate for one minute after the user leaves.
If the user does not use any functions, the
deodoriser will automatically turn off after 15
minutes.
By pressing the ‘Deodorization’ button on the
remote control, it will cycle through ‘Off’ or ‘Smart
Mode’.
‘Off’ - when one indicator light is on the Remote
Control
‘Smart mode’ - when two indicator lights are on
Using the Side Control - Pull out the knob and turn
clockwise to turn the deodorization off. Turn
clockwise again then it will be on.
Night Light Setting
The Night Light will always remain on by Default.
To cycle through Night light ‘On,’ ‘Off’ and ‘Smart
Mode’;
Press the ‘Night light’ button on the remote control
to choose between the different modes.
‘Off’ - when one indicator light is on
‘On’ - when two indicator lights are on
‘Smart mode’ - when three indicator lights are on
By Opening the cover and seat and not being
seated, ‘Smart Mode’ Will be selected.
Using the Side Control - Pull the knob and rotate it
in the anticlockwise direction to cycle through the
above ‘On,’ ‘Off’ and ‘Smart Mode’.
PLEASE NOTE: The ‘Smart’ mode will only operate
the night light when it is in a dark environment.
11

Odyssey –Description Functions
Note : The above illustration is an example only, your version may vary
Sound Settings
The sound will be on by default.
There is a BEEP when the bidet has received
commands or signals from the remote control or the
side control, also when being seated and leaving the
seat sensor.
To turn off the BEEP, open the seat cover without
being seated, pull out the Side Control knob and
turn it in the anticlockwise direction. The sound will
be turned off with a long BEEP.
To turn it back on again repeat this process.
User Settings
Saving the User settings once the Washloo has been
used, can be done in the following Process;
1. Press and hold either ‘User 1’ or ‘User 2’ button
on the remote control for more than 3 seconds
to save the settings to ‘User 1’ or ‘User 2’. This
will save the Users ‘Water’ and ‘Dryer’
Temperature settings, ‘Position’ and ‘Pressure’
settings also.
2. To use the preferred setting saved by the User
in either ‘User 1’ or ‘User 2’, Simply press ‘User
1’ or ‘User 2’ button on the remote control.
This will the cycle and use the preferred
operating ‘Water’ and ‘Dryer’ Temperature
settings, ‘Position’ and ‘Pressure’ on demand.
Standby Power Setting
With no one seated on the Washloo,
Press and hold the middle button on the Side
Control for 6 seconds.
The Washloo will then enter the power standby
mode . Press and hold again for 6 seconds to restart
the Washloo once again.
12

Odyssey –Maintenance & Cleaning
Note : The above illustration is an example only, your version may vary
*PLEASE NOTE - If the Washloo is not used for more than 72 hours, when the next user operates
the wash function, it will open the ‘self-cleaning’ for about 3 minutes. All operations will be invalid
during this time until the ‘self-cleaning’ function is completed.
1. Clean all surfaces with soft, lint-free cloths.
2. Weekly cleaning of the ‘Nozzle’ will ensure no build of debris or limescale, and
maintain free flow of water pressure.
3. Remove filter out of ‘Angle Valve’ as shown in the illustration.
4. Every 6 months, or if a noticeable drop in water pressure is found, please
inspect and/or replace the inline water filter to ensure no build up of debris or
limescale is found.
Nozzle Cleaning
The nozzle will automatically be cleaned before and after washing. The operation of manual
cleaning is as follows
1. Open the cover and seat then rotate the knob in the clockwise direction
2. Then the nozzle will extend with cleaning water. It will return after 5 minutes or press the "
stop " button.
13

Odyssey –Maintenance & Cleaning
Note : The above illustration is an example only, your version may vary
Water Tank Draining
The water and power must be turned off before disassembly of the Washloo can commence
Do not invert or tilt the Washloo before you finish draining the water tank.
Replacing The Filter
The filter has a service life of 6 months. This is dependant on the area of installation, some areas
will have ‘Hard Water’ which produces large amounts of Limescale build-up. The In-Line Filter will
therefore need to be checked and replaced more regularly in order to protect the Washloo’s
internals from Limescale damage. The filter should be replaced when a noticeable drop in inlet
pressure happens.
*PLEASE NOTE –All power and water supply must be turned off prior to draining the water tank.
Using a set of Pliers, grip the ‘bung’
and twist to the ‘Open’ position.
The Washloo will then begin to drain
the tank.
Once the tank is drained re-insert
the bung and turn to the ‘Close’
position.
14

Odyssey –Seat and Cover Removal
Note : The above illustration is an example only, your version may vary
15

Odyssey –Remote Control Pairing
Note : The above illustration is an example only, your version may vary
Remote Control Pairing
When installing several Washloo Bidets in Close Proximity, each remote control
will be required to control each specific Washloo.
To complete the individual pairing of the Washloo and remote controls is as
follows;
1. Open both the cover and seat, without any users sitting, set the night light
to the “OFF" mode (as shown in the ‘Night Light setting’ using the side
control knob)
2. Press the "stop" button and "adjust temperature" button on the remote
control at the same time, and hold a few seconds until a beep is heard from
the product. The indicator lights showing ‘-’ and ‘+’ will be illuminated
3. Release the "stop" button, but keep pressing the "adjust temperature"
button
4. Press the "USER1" and "USER2" in order, and then release the "adjust
temperature" button. Now the illuminated indicator is the current ID code
of Washloo.
5. By pressing ‘-’ and ‘+’ buttons to switch different product ID codes with
corresponding indicator lights up. There are 10 ID codes in total.
Remote Control –Battery Replacement
1. Non-rechargeable batteries are not to be recharged
2. Rechargeable batteries are to be removed from the appliance before
being charged.
3. Different types of batteries or new and used batteries are not to be
mixed.
4. Batteries are to be inserted with the correct polarity
5. The exhausted batteries are to be removed from the appliance and
safely disposed of.
6. If the appliance is to be stored unused for a long period, the batteries
should be removed.
7. The supply terminals are not to be short-circuited.
16

Trouble Shooting
17
The washing function
does not work
1. The power supply may not be on
4. Seat sensor may notbe occupied
1. The water flow rate may be set to low
Clean nozzle with a small brush
1. The water temperaturemay be set to low Please increasethe water temperatureas per operating
instructions
Please increasethe water temperatureas per operating
instructions or decrease flow rate
When the wash function is requested, nozzle will
self-clean before comingout & can take time
1. When the wash function is requested, nozzle will
self-clean before & after use
Waterflows out but the nozzle
does not comeout
The dryer does not
work
1. The power supply may not be on
2. Seat sensor may notbe occupied
1. The dryer may be set to low Please increase dryer temperatureas per operating
instructions
2. The dryer does not work correctly
Whenthe night light is set to smart mode, it may not work if
the environmentis too bright
1. The environment may be too bright
2. The night light function may be off Please turn on the night light as per operating instructions
1. The environmentmay be too dark Whenthe night light is set to smart mode, it may stay on
when the environment is dark
Remove obstructions around the knob
1.No batteriesin the remote control
The bidet does not
work correctly
When batteries are too low, the LED will flash. Please replace the batteries
Please shut off the power and turn back on after 1 minute.If the
bidet still does not work, please contact local distributor
The light around the side
control knob keeps flashing
The light around the sidecontrol knob
flashes twice & constantly beeps Please checkif electric and water supply are correct, turn off thepower and restart
the product.If the bidet still does not work, contact local distributor

Technical Specifications
Product Specification
Voltage
AC220
-240V 50/60HZ
Water Supply
Direct connection to water pipe
Water Pressure
0.7
-7.5Mpa (0.7-7.5Bar)
Warm Washing
Water Pressure Adjustable in 5 levels (Level 3 is
default)
Temperature control
(5 Levels, room temperature 31
°C/33°C/36°C
/39
°C Adjustable) Inlet water temp to be
minimum 15
°C ± 0.5°C
Heater Capacity : 1260W
Temperature Control system, , Temperature
Reset Switch, Temperature fuse overheat
protection with water and electricity isolation
system.
Warm Air Dryer
Power : 280w
Temperature control
(5 Levels, room temperature to 54
°
C Adjustable)
(Level 3 is default)
Temperature Control system, Temperature Reset
Switch, Temperature fuse over heat protection
with water and electricity isolation system.
Wash System
Flow Rate 350
-650 ml/min
Water temperature 31
-39°C
Water Cycle Time
–3 minutes
Water Tank Heater
Max Heating Power
–1260w
Backflow Prevention
–Category 5 Type AB Air
Gap
Power Cord Length
1.8m
Safety Device
Floating Switch, temperature sensor,
temperature fuse, earth leakage protection,
water and electricity isolation system.
Deodorizer
Chemical absorption by deodoriser cartridge.
IP Rating
IPX4
Weight
35kg
Colour
White
Certificate
UKCA RoHS SAA WRAS KIWA (Pending)
18