Watchguard VISTA User manual

Document revision: E

Important Notice
Copyright © 2017 Enforcement Video, L.L.C. (dba WatchGuard Video). All rights reserved. This
document and supporting data are the exclusive property of Enforcement Video, L.L.C. and
may not be copied and/or reproduced without permission.
Firmware updates
WatchGuard Video is committed to the continual testing and improvement of our firmware. As
new firmware revisions become available, these updates will be made available to your agency;
fees may apply depending on your licensing agreement.
Manufacturer contact information
WatchGuard Video
Attn: Customer Service Department
415 Century Parkway
Allen, Texas 75013
800-605-6734
[e-mail]
Send us your suggestions
We want to hear from you. Tell us about your experience and how you are using the VISTA
Wearable Camera. We will do our best to accommodate any suggestions you may have in
future revisions.
For U.S. customers, call Customer Service at 800-605-6734 or email us at
[e-mail] with your comments, questions, and concerns.
International customers, please contact your local distributor.
Trademark notice
Microsoft, Windows, Windows Server, SQL Server, Active Directory, Exchange, .Net, and
Internet Explorer are trademarks or registered trademarks of Microsoft Corporation in the
United States and/or other countries.
VELCRO® is a registered trademark of Velcro Industries B. V.
RAM® is a registered trademark of National Products Inc. in the United States and/or other
countries.
iPhone® is a trademark of Apple Inc., registered in the U.S. and other countries.
Wi-Fi® is a registered trademark of Wi-Fi Alliance.
All other marks, names, and logos mentioned herein are the property of their respective
owners.
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Contents
Contents
Introduction 9
About this document 9
Related documents and information 10
What's new for version 2 10
Using VISTA 13
Overview 14
Basic VISTA workflow 14
Docking VISTA 15
Docking VISTA in a USB Base 15
Undocking VISTA from the USB Base 16
Docking VISTA in a VISTA Transfer Station 17
VISTA WiFi: Docking VISTA WiFi in a VISTA WiFi Base 18
Provisioning 20
VISTA configuration 20
Uploading 21
Record-After-the-Fact® events 22
Clearing video out of VISTA storage 22
Updating firmware 23
Charging 24
VISTA WiFi: Associating with a recording group 25
Wearing VISTA 26
Using the rotatable shirt clip and duty belt clip 26
Using the locking chest mount 27
Using the MOLLE vest loop mount 28
Powering On and Off 30
Powering on 30
Powering off 30
Forcing power off 31
Starting and Stopping a Recorded Event 31
Starting a recorded event manually 31
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Stopping a recorded event manually 32
Muting the Audio During a Recorded Event 33
Muting VISTA audio 33
Categorizing a Recorded Event 34
Categorizing a recorded event on VISTA 34
About VISTA 35
Overview 36
Video, Audio, and Subtitle Evidence 36
Video 37
Audio 37
Subtitles 37
Camera Components 38
Camera sensor and lens 39
Microphone 39
Buttons 39
Power button 39
Record Start/Stop button 40
Display Backlight button 40
LCD Display 40
Feedback indicators 42
Storage 42
Battery 43
LOW BATT message 44
LOW BASE message 44
VISTA WiFi: Wi-Fi 44
VISTA WiFi: GPS 45
GPS signal status 45
Quick mounting latch 46
Available Mounts 47
Rotatable shirt clip 47
Locking chest mount 48
Duty belt clip 48
MOLLE vest loop mount 49
Other mounts 49
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About the USB Base 50
Setting up the VISTA USB Base 50
About the VISTA Transfer Station 51
Setting up the VISTA Transfer Station 52
VISTA WiFi: About the VISTA WiFi Base 52
Setting up the VISTA WiFi Base 54
VISTASpecial Features 55
Overview 56
Recording special features 56
Battery and storage saving special features 56
Covert Mode 57
Pre-Event Capture 57
Audio 57
Record-After-the-Fact® 58
Generating an RATF event 58
Storage 58
Audio 59
Force Microphone On 59
Sleep Power State 60
Sleep warning period 60
Exiting Sleep state 60
Automatic Off 61
Maximum Recorded Event Time 61
Maximum Recorded Event Time warning period 61
Recording Reminder Alert 62
Covert Mode 62
VISTA WiFi: Using VISTAWiFi with a Recording Group 63
Overview 64
Recording groups 65
Members of the recording group 65
Smart Power Switch 66
4RE DVR 66
VISTA WiFi Base 67
VISTA WiFi 67
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Other devices in the system 68
Group recordings 69
VISTA WiFi behavior during a group recording 69
Appendix A: Using VISTA SmartConnect 71
Overview 72
Activating the VISTA WiFi hotspot 72
Connecting to VISTA SmartConnect 73
Connecting VISTA WiFi to SmartConnect for the first time 73
Connecting VISTA WiFi to SmartConnect after the first time 75
Reviewing VISTAWiFi Recorded Events with SmartConnect 76
Capturing snapshots 77
Categorizing Recorded Events Using SmartConnect 78
Live Streaming VISTAWiFi with SmartConnect 79
Other features 80
Starting and Stopping Recorded Events Using SmartConnect 81
SmartConnect Settings 82
Camera Settings 83
Camera Data 83
Appendix B: VISTA Transfer Station Setup 85
Overview 86
VISTA Transfer Station Hardware 87
Setting up the hardware 87
VISTATransfer Station Configuration 89
Transfer Station Settings 89
Static IP 89
DHCP and Date/Time Settings 90
VISTASettings 90
DHCP 90
Static IP 91
Transfer Station administrative functions 91
Upgrading the Transfer Station software or firmware 91
Changing the login credentials for the Transfer Station configuration page 92
Disabling the configuration page 92
Restarting the Transfer Station 93
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Configuring the Transfer Station 93
Index 97
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Introduction
Introduction
Welcome to the WatchGuard® Video VISTA HD Wearable Camera User Guide. This guide is
designed to walk you through the basics of using your VISTA™ Wearable Camera to collect
quality video evidence.
About this document
The VISTA HD Wearable Camera User Guide covers the basic components and operation of
VISTA and VISTA WiFi including:
lDocking, charging, provisioning, and uploading
lAssociating with a recording group (VISTA WiFi only)
lPowering on and off
lWearing VISTA
lRecording evidence
lCategorizing events
This guide includes a section on VISTA special features:
lPre-event and Record-After-the-Fact® (RATF)
lAutomatic sleep and power off to help you save battery
lMaximum recording length and periodic recording alerts to help you save storage space
lCovert Mode
This guide also includes a section on recording groups and how VISTA WiFi and the WiFi Base
work within a local recording group network.
Two appendices to the guide contain:
lInstructions for using the VISTA SmartConnect smartphone app with VISTA WiFi
lInstructions for setting up the VISTA Transfer Station
Note: This user guide covers the basic use of the VISTA Wearable Camera. It is
not a comprehensive manual for every possible action or situation you could
experience when using VISTA. If you have a question about VISTA that is not
covered in the user guide, contact your WatchGuard Video representative.
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Introduction
Related documents and information
For subjects related to the WatchGuard Video video evidence system that are not covered by
the VISTA HD Wearable Camera User Guide, see the following documents:
lVISTA HD Wearable Camera Quick Start Guide
lEvidence Library 4 Web User Guide
lEvidence Library Express User Guide
l4RE In-Car Video User Guide
l4RE Vehicle Installation Instructions
What's new for version 2
The following features are new for version 2 of the WatchGuard Video VISTA Wearable Camera:
lOptional Wi-Fi™ (page 44)and GPS (page 45) (VISTA WiFi only)
Version 2 gives you the option of adding 802.11n Wi-Fi and GPS date/time and location
information to the VISTA Wearable Camera. Wi-Fi allows the VISTA WiFi camera to participate
in group recordings and provide an access point (hotspot) for the VISTA SmartConnect
smartphone application. GPS date and time allows your Evidence Library software to
synchronize playback of recorded events.
lSupport for recording groups/group recordings (Distributed Multi-Peer
Recording™) (VISTA WiFi only) (page 63)
oEvidence Library software configuration items (page 20)
oPairing with VISTA WiFi Base (page 25)
Version 2, VISTA WiFi option, gives you the ability to associate your VISTA WiFi cameras with
local recording group networks to create group recordings.
lSupport for the VISTA SmartConnect iPhone® application (VISTA WiFi only) (page
71)
Version 2 gives you the ability to set up VISTA WiFi to connect to and interact with the VISTA
SmartConnect iPhone application.
lSupport for additional VISTAconfiguration options, including:
oMuting recorded event audio (page 33)
oRecorded event stop confirmation (page 32)
oWireless event upload to Evidence Library 4 Web (EL4 Web) through the VISTA
WiFi Base (page 21)
Version 2 gives you the ability to apply the additional VISTA configuration options and features
offered with Evidence Library Express, version 3.5 or Evidence Library 4 Web, version 4.1.
lImproved Sleep power state (page 60)
Version 2 allows VISTA to remain in its Sleep state longer and exit its Sleep state significantly
faster than previous versions.
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