Watermark Puretec WH1 User manual

User Guide
For correct operation & installation, it is essential to observe these instructions.
NOV2021
Whole House Water Filtration Systems
WH1 / WH2 / EM1 / EM2
DO NOT
DO NOT USE
LIQUID SEALANTS.
SURGE PROTECTION
REQUIRED /
NO EXTENSION CORDS.
SURGE PROTECTION
REQUIRED /
NO EXTENSION CORDS.
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2 Installation & Operation Manual Copyright © Puretec Pty Ltd 2021
Puretec Customer Service
Thank you for purchasing a Puretec Whole House Water Treatment System. Your
system is a proven performer manufactured from only quality materials and
components and will give years of ‘spring fresh’ water free of impurities if maintained
properly.
The system is designed for mains (WH1 & WH2 Series) or Rainwater (EM1 & EM2
Series) supply but can be used in other situations. For other types of water supply
please contact your local Puretec stockist or call our Puretec Customer Service Helpline.
The Puretec lter systems cartridges need replacing regularly to maintain optimum
performance. This is a simple procedure when following instructions. For cartridge
replacements contact your nearest Puretec stockist.
Customer Service Helpline 1300 140 140 (Australia) 0800 130 140 (New Zealand).
What's Inside
Introduction................................................................................................................................. 2
Guidelines and Warnings..................................................................................................... 3
Positioning Your Filter............................................................................................................ 3
Installation Procedure ........................................................................................................... 4
Typical Installation.................................................................................................................. 4
Replacement Guide................................................................................................................. 5
Cartridge Installation / Replacement ............................................................................ 5
Replacement Parts List......................................................................................................... 6
Warranty ....................................................................................................................................... 7
What's Inside

3
Whole House Water Filtration Systems
Introduction
Guidelines and Warnings
• Pressure: 200 - 875 kPa. Note: Where line pressure exceeds 500 kPa, an approved
pressure limiting device must be installed to comply with Australian & New
Zealand Plumbing Standards.
• Protect the housing from water hammer.
• Use on cold water line only (with water up to 52°C). For installation over 52°C
please enquire as to a suitable housing. Protect the housing from freezing.
• Avoid installing in direct sunlight.
• Use PTFE thread seal tape on all connections. Use of pipe sealants will
void warranty.
• Do not overtighten. Too much tape or over tightening may cause head to split.
• For point of entry installations an approved dual check backow prevention device
must be tted in accordance with national plumbing product codes.
• Do not use with water that is microbiologically unsafe or with water of unknown
quality without adequate disinfection.
• This product must be installed in accordance with local plumbing regulations by a
licensed plumber.
Installation Note: A water lter system/tap, like any product, has a limited life
and may eventually fail. Also sometimes failure happens early due to unforeseen
circumstances. To avoid possible property damage, this product should be regularly
examined for leakage and/or deterioration and replaced when necessary. A drain pan,
plumbed to an appropriate drain or outtted with a leak detector, should be used in
those applications where any leakage could cause property damage, and/or the water
supply should be turned o if no one is home/present.
INSTALLATION MUST BE COMPLETED BY A LICENCED PLUMBER. FAULTY
OPERATION DUE TO UNQUALIFIED PERSONS WILL RESULT IN VOIDED
WARRANTY COVERAGE.
Positioning Your Filter
Choose a location where any water spillage will not cause damage. Make sure
mounting position is solid so that the lter housing stays in position when changing
lters. An isolation valve may be installed immediately prior to the lter to isolate the
lter for changing the cartridge.

4 Installation & Operation Manual Copyright © Puretec Pty Ltd 2021
Installation Guide
Installation Procedure
1. Isolate water supply and relieve pressure by opening a downstream tap.
2. Cut pipe to suit length of required valve and housing installation.
3. Use approved brass, galv/poly plumbing ttings to suit existing pipework. The
female threads on the housing will receive tapered male threads. Thread into
housing head carefully as too much tape or overtightening may cause it to split.
Warning: Use PTFE thread seal tape on all connections. Use of pipe
sealants will void warranty.
4. If using sweated ttings, allow enough time to cool before connecting to the
housing.
5. Securely x wall mount bracket and pipework with suitable clips. Allow 50mm
clearance underbowl for lter changes.
6. Flush debris from pipework.
7. Install lter cartridge as per cartridge replacement instructions (pg.5).
Typical Installation
13 24 5
6
1 Inlet (not included)
2 Connecting Pipework (not included)
3 Isolation Valve (not included)
4 Pressure Limiting Valve (not included)
5 Backow Prevention Valve (not included)
6 Mount Bracket and Screws (single housing pictured)

5
Whole House Water Filtration Systems
Replacement Guide
You can obtain replacements from your local Puretec dealer. To maintain performance,
warranty and standards use genuine Puretec replacements.
WH Replacements A B
WH1-30 CB10MP1 N/A
WH1-60 CB10MP2 N/A
WH2-30 / WH2-35 PX05MP1 CB10MP1
WH2-55 / WH2-60 PX05MP2 CB10MP2
To maintain the high quality of the puried water the cartridge(s) need changing every
6 months (this is dependent on water quality and usage). You can obtain replacement
cartridges from your local Puretec stockist. To maintain performance and warranty use
genuine Puretec replacements.
Cartridge Installation / Replacement
To change the lter cartridge(s) please adhere to the following procedure:
1 Turn water supply o and relieve pressure by opening a downstream tap or
pressing the red pressure relief button on the housing(s) (if tted).
2 Unscrew the lter bowl(s). If dicult to undo, use the wrench provided. Remove old
cartridge(s). We recommend replacing O-rings every 3 - 5 years to ensure a water
tight seal, preventing any leaks.
Maintenance
EM Replacements A B
EM1-60 DP10MP1 N/A
EM1-110 DP10MP2 N/A
EM2-60 / EM2-65 PL05MP1 DP10MP1
EM2-75 / EM2-80 PL20MP1 PX01MP1
EM2-100 / EM2-110 PL05MP2 DP10MP2
EM2-140 / EM2-150 PL20MP2 PX01MP2
Replace cartridges every 6 - 12 months.

6 Installation & Operation Manual Copyright © Puretec Pty Ltd 2021
Maintenance
Wall Mount Bracket
Filter Housing Head
O-Rings
Filter Housing Bowl
Housing Spanner
3 Clean bowl(s) with soap and warm water and rinse thoroughly. Check O-Ring(s) for
damage and if there is any, replace.
4 Check O-ring(s) lubrication and if necessary apply a light coating of food grade
silicone lubricant (or similar).
5 Remove all packaging from new lter cartridge(s) and insert into housing bowl(s)
making sure cartridge(s) is properly seated over spigot in base of bowl(s).
Remember to record the model no. of the cartridge(s) you use.
6 Hold bowl(s) upright while screwing onto head. Make certain that the spigot in the
housing head(s) is located centrally to the cartridge(s) to make a good seal. Hand
tighten bowl until rm. DO NOT OVER TIGHTEN.
7 Open downstream tap to allow air to be released and gently open water supply
allowing all air to be purged.
8 Allow water to run for 2 minutes to ush the system.
9 Close down stream tap and check for leaks. Flush system for 10 minutes aer any
period of non-use more than 2 days. For a period of non-use of 2 weeks or more,
it may be necessary to replace the cartridge.
Replacement Parts List
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7
Whole House Water Filtration Systems
Warranty
Notes
Puretec water care products are designed, manufactured and supported by Puretec Pty Ltd the name you can
trust for viable and proven water solutions. The complete range of Puretec products are developed, rened,
made to meet and exceed stringent specications for the worldwide market.
Important: Sales of products are subject to our Terms and Conditions which are available upon request. All
specications, information and photos are a guide only and are subject to change without notice. Please ring
to conrm details. Warning: For correct operation of this appliance it is essential to observe manufacturer’s
instructions.
Warranty
Any claim under this warranty must be made within 10 years of the date of purchase of the product. This
product is warranted to be free of defect of material and workmanship for 10 years from date of purchase. 10
year warranty is 1 year parts and labour, plus 9 years parts only.
Puretec is renowned for its quality and aer-sales support so if you have any issues please call 1300 140 140
(AU) or 0800 130 140 (NZ). To make a warranty claim, contact us directly or the place of original purchase. All
costs relating to a warranty claim must be approved by Puretec prior to any work being carried out.
Puretec will pay your reasonable, direct expenses of claiming under this warranty. You may submit details and
proof of your expense claim to place of purchase for consideration.
The warranty only applies if the product was used and/or installed in accordance with the user guide and/
or installation instructions. This warranty is given in lieu of all other express or implied warranties and
manufacturer shall in no circumstance be held liable for damages consequential or otherwise or delays caused
or faulty manufacturing except as excluded by law.
Applicable to all above, is that the Warranties need to be approved by Puretec to ensure product was not
incorrectly used, installed or claimed. False and incorrect claims will be pursued at Puretec’s discretion, including
chargeable inspection and labour costs incurred.
All installation and service work should be completed by qualied tradespeople. Faulty operation due to
unqualied persons will result in voided warranty coverage.
Use PTFE thread seal tape on all connections. Use of liquid pipe sealant/dope will void warranty.
Warranty/Australia
This warranty is given by Puretec Pty Ltd, ABN 44 164 806 688, 37-43 Brodie Road, Lonsdale SA 5160,
telephone no. 1300 140 140 and email at [email protected].
This warranty is provided in addition to other rights and remedies you have under law: Our goods come with
guarantees which cannot be excluded under the Australian Consumer Law. You are entitled to replacement or
refund for a major failure and to compensation for other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.
Warranty/New Zealand
This warranty is given by Puretec Ltd, Reg. No 4464398, PO Box 875 Cambridge 3450 NZ, telephone no. 0800
130 140 and email at [email protected].
This warranty is provided in addition to other rights and remedies you have under law: Our goods come with
guarantees which cannot be excluded under the Consumer Guarantees Act. You are entitled to replacement or
refund for a major failure and to compensation for other reasonably foreseeable loss or damage. You are also
entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does
not amount to a major failure.