Wave PACIFIC User manual

INSTALLATION AND
USER MANUAL
READ CAREFULLY
KEEP IT FOR LATER REFERENCE
I N F L AT A B L E

22
IMPORTANT - PLEASE READ
Carefully read, understand, and follow all information in this user manual before installing and using
the swimming pool. These warnings, instructions, and safety guidelines address some common risks of
water recreation, but they cannot cover all risks and dangers in all cases. Always use caution, common
sense, and good judgment when enjoying any water activity. Please read carefully and keep for future
reference.
Safety devices
1. It is recommended to install a barrier (and secure all doors and windows, where applicable) to prevent
unauthorized access to the swimming pool;
2. Barriers, pool covers, pool alarms, or similar safety devices are helpful aids, but they are not substitutes
for continuous and competent adult supervision.
Safety equipment
1. It is recommended to keep rescue equipment (e.g. a ring buoy) by the pool;
2. Keep a working phone and a list of emergency phone numbers near the pool.
Safe use of the pool
1. Encourage all users especially children to learn how to swim;
2. Learn Basic Life Support (Cardiopulmonary Resuscitation - CPR) and refresh this knowledge regularly.
This can make a life-saving difference in the event of an emergency;
3. Instruct all pool users, including children, what to do in case of an emergency;
4. Never dive into any shallow body of water. This can lead to serious injury or death;
5. Do not use the swimming pool when using alcohol or medication that may impair your ability to safely
use the pool;
6. When pool covers are used, remove them completely from the water surface before entering the pool;
7. Protect pool occupants from water related illnesses by keeping the pool water treated and practicing
good hygiene. Consult the water treatment guidelines in the user’s manual;
8. Store chemicals (e.g. water treatment, cleaning or disinfection products) out of the reach of children.
9. Use the signage as outlined below;
10. Removable ladders shall be placed on horizontal surface.
WARNING: Drained pool outdoors may cause unknown hazards.
WARNING: Installation and assembly shall be done by adults.
WARNING: Read and follow the the instruction for use and maintenance to ensure a safe use of the
swimming pool kit. Not following the instructions for use and maintenance can cause serious health
hazards, in particular for children.
WARNING: Only for domestic outdoor use.
WARNING: Drowning hazard. Children can drown in very small amounts of water.
WARNING: Empty the pool when not in use. Do not leave a small pool empty outdoor.
Non Swimmers safety
1. Continuous, active, and vigilant supervision of weak swimmers and non-swimmers
by a competent ault is required at all times (remeber that children under five are at
the highest risk of drowning)
2. Designate a competent adult to supervise the pool each time it is being used;
3. Weak swimmers or non-swimmers should wear personal protection equipment
when using the pool;
4. When the pool is not in use, or unsupervised, remove all toys from the swimming
pool and its surrounding area to avoid attracting children to the pool.
WARNING: Keep children under supervision in the aquatic environment.
WARNING: No diving.

33
WARNING
READ ALL INSTRUCTIONS AND SAFETY WARNINGS IN THIS MANUAL
Failure to follow the warnings and instructions in this manual may result in serious injury,
drowning or electric shock.
The safety of your children is left on your hand!
The risk is the highest for children aged below 5. Be high alert all the time.
Always comply with the following instructions:
- The children should be under close and constant supervision;
- Designate one security responsible;
- Always designate a responsible person to mange pool and pool area;
- Adult supervision should always be relevant to the number of people using the pool;
- Wet the nape, chest and legs before entering the water;
- Learn the safety gestures and especially the specifics to children;
- Prohibit diving and jumping;
- Prohibit running, splashing and games around the pool;
- Do not let an unattended child who does not swim use the pool with no life-jackets on;
- Do not leave any players around and in the basin unattended;
- Always keep the water treatment products out of reach of all children.
If incident occurs remove the injured person or child from the pool and pool area.
Contact emergency services for advice and guidance on how to treat injured person or child.
The hot tub’s electrical connections must be installed in the electrical safety zones labelled, 1, 2 or
outside all safety zones. The measured zones are limited by walls and fixed partitions.

4
IMPORTANT SAFETY INSTRUCTIONS
For your own safety and that of your product, make sure to following the safety precautions
below. Failure to follow the instruction may result in serious injury, property damage or death.
Improper installation or operation will void the warranty.
Read, understand and follow all instructions:
DANGER
- Risk of accidental drowning:
- Extreme caution must be exercised to prevent unauthorized access by children.
- Inspect the spa cover regularly for leak, premature wear and tear, damage or signs of deterioration.
Never use a worn or damaged cover: it will not provide the level of protection required to prevent
unsupervised access to the spa by a child.
- Always lock the spa cover after each use.
- Risk of injury:
If the supply cord is damaged, it must be replaced by the manufacturer, its service agent or similarly
qualified persons in order to avoid hazard.
- Risk of Electric Shock:
- Do not permit any electrical appliances, such as a light, telephone, radio or television within 1.5m (5
feet) of a spa tub.
- Do not use the spa when it is raining, thundering or lightning.
WARNING
- To reduce the risk of electric shock, do not use an extension cord, timers, plug adapters or converter
plugs to connect the unit to electric supply; provide a properly located outlet.
- The spa electrical appliance should be supplied through a residual current device (RCD) having a rated
residual operating current not exceeding 10mA.
- Parts containing live parts, except parts supplied with safety extra-low voltage not exceeding 12V, must
be inaccessible to occupants in the spa.
- Parts incorporating electrical components, except remote control devices, must be located or fixed so
that they cannot fall into the spa.
- Residential electrical connection box must be located safely with a distance of at least 2m away from
the spa.
- Electric installation should fulfill the local requirement or standards.
- This appliance can be used by children aged from 8 years and above and persons with reduced
physical, sensory or mental capabilities or lack of experience and knowledge if they have been given
supervision or instruction concerning use of the appliance in a safe way and understand the hazards
involved. Children shall not play with the appliance. Cleaning and user maintenance shall not be made
by children without supervision.
- To reduce the risk or injury, do not permit children to use this product unless they are closely
supervised all times.
- To reduce the risk of child drowning, supervise children all times. Attach and lock spa cover after each
use.
- Make sure the floor is capable of supporting the expected load (≥ 500kg/m²).
- To avoid damage do not leave the appliance empty for an extended period.
- To avoid damage to the pump, the spa must never be operated unless the spa is filled with water.
- Immediately leave spa if uncomfortable or sleepy.
To reduce the risk of injury :
- Lower water temperatures are recommended for young children and when spa use exceeds 10
minutes.

5
In order to avoid the possibility of hyperthermia (heat stress) occurring it is recommended that the
average temperature of spa-pool water should not exceed 40°C (104°F).
- Since excessive water temperatures have a high potential for causing fetal damage during the early
months of pregnancy, pregnant or possibly pregnant women should limit spa water temperatures to
38°C (100°F).
- Before entering a spa or hot tub the user should measure the water temperature with an accurate
thermometer since the tolerance of water temperature regulating devices varies.
- The use of alcohol, drugs or medication before or during spa use may lead to unconsciousness with the
possibility or drowning.
- The use of alcohol, drugs, or medication can greatly increase the risk of fatal hyperthermia in spas.
The causes and symptoms of hyperthermia may be described as follows:
Hyperthermia occurs when the internal temperature of body reaches a level several degrees above
the normal body temperature 37°C (98.6°F). The symptoms of hyperthermia include an increase in
the internal temperature of body, dizziness, lethargy, drowsiness, and fainting. The effect of hyperemia
include failure to perceive heat; failure to recognize the need to exit spa; unawareness of impending
hazard; fetal damage in pregnant women; physical inability to exit the spa; and unconsciousness
resulting in the danger of drowning. -
- Obese person or persons with a history of heart disease, low or high blood pressure, circulatory system
problem, or diabetes should consult a physician before using a spa.
- Persons using medication should consult a physician before using a spa since some medication may
induce drowsiness while other medication may affect heart rate, blood pressure and circulation.
- Check with your doctor before use if pregnant, diabetic, in poor health, or under medical care.
- People with infectious disease should not use a spa or hot tub.
- To avoid injury exercise care when entering or exiting the spa or hot tub.
- Water temperature in excess of 40°C (104°F) may be injurious to your health.
- Never use a spa or hot tub alone or allow others to use the spa alone.
- Do not use a spa or hot tub immediately following strenuous exercise.
- Do not put the spa under 4°C (39°F) environment in order to avoid freezing if there is still water in the
pool.
- Do not turn on the spa when the water is frozen. Never pour water with a temperature higher than
40°C(104°F) into the spa directly.
- Always unplug this product from the electrical outlet before removing, cleaning, servicing or making
any adjustment to the product.
- Never jump or dive into a spa or any shallow body of water.
- Do not bury the electrical cord. Locate the cord where it will not be damaged by lawn mowers, hedge
trimmers and other equipment.
- Do not attempt to plug in or unplug this product while standing in water or when your hands are wet.
- Do not use the spa if damaged in delivery and/or malfunctioning in any way.
- Keep all pets away from the spa to avoid any damage.
- Do not add bath oil or bath salt to the spa water.
- Do not leave an empty pool outside.
- To prevent resetting of the thermal cut out, this appliance must not be supplied through an external
switching device, such as a timer, or connected to a circuit that is regularly switched on and off by the
utility.
EN

6
1. SPECIFICATIONS
1.1 Specifications
This appliance is marked according to the European directive 2012/19/EU on Waste Electrical and Electronic Equipment
(WEEE). This symbol indicates that this appliance may not be treated as household waste. Instead it shall be handed
over to the applicable collection point for the recycling of electrical and electronic equipment. Disposal of the appliance
shall be carried out in accordance with the local environment regulations for waste disposal.
The CE mark indicates that the product complies with European directives in relation to 2014/35/CE (low voltage),
2014/30/CE (Compliance with the Electromagnetic Compatibility), 2011/65/UE (restriction of the use of certain hazardous
substances in electrical and electronic equipment), 2009/125/CE (Ecodesign directive).
Capacity 4 persons
Dimension (outer) 148cm x 65cm
(58.3’ x 25.6’)
Dimensions (inner) 115cm x 115cn x
65cm
Water capacity 644L
Power supply 220-240 V, 50 Hz,
1540W
Max heat temperature 40°C
Test certificate CE/UKCA
Heating efficiency
Ambient temperature: 20°C
1.5-2.5°C/h
4 persons
Ø165cm x 65cm
(Ø65’ x 25.6’)
Ø135cm x 65cm
(Ø53.2’ x 25.6’)
697L
220-240 V, 50 Hz,
1540W
40°C
CE/UKCA
1.5-2.5°C/h
6 persons
185cm x 65cm
(72.8’ x 25.6’)
150cm x 150cm x
65cm
1096L
220-240 V, 50 Hz,
1540W
40°C
CE/UKCA
1.5-2.5°C/h
6 persons
Ø204cm x 65cm
(Ø80.3’ x 25.6’)
Ø170cm x 65cm
(Ø66.9’ x 25.6’)
1105L
220-240 V, 50 Hz,
1540W
40°C
CE/UKCA
1.5-2.5°C/h
Pacific Atlantic Pacific Atlantic

7
2. PACKAGE LIST
2.1 Package list
Ensure to check all parts are present:
EN
Liner Top cover
EN
7
Ensure to check all parts are present:
liner
Caps
RCD plug
Repair kit
Ari valve
Filter cartridge
ground cloth (Optional)
Filtration cartridge support
Ground cloth
RCD plug
EN
7
Ensure to check all parts are present:
2. PACKAG E LIST
2.1. Package list
liner
Caps
RCD plug
Repair kit
Ari valve
Top cover
(Optional)
Filter cartridge
ground cloth (Optional)
Filtration cartridge support
Ari valve Inflating hose
Caps Repair kit Filter cartridge
Filtration cartridge support

8
3. INSTALLATION
WARNING : Spa Installed on Inadequately level surfaces are subject to leaking. Forming
irregularities or collapses., which can result in property damage or serious injury for those in
or around the spa area!
CAUTION : Please choose your set-up area carefully as lawn and other desirable vegetation
underneath the ground cloth (if applicable) wil die. Furthermore, try to avoid setting the
ground cloth in areas prone to aggressive plant and weed species, as they may grow trough
the ground cloth.
3.1. Site selection
WARNING : Before proceeding to the installation of your spa, please make sure that the future location
meets the following conditions :
• A level place in order to avoid any defect, hernia or leakage.
• Wide enough to support the pool and its pump unit.
• Able to support more than 500 kg/m².
• Sheltered from the sun and bad weather.
• Clean and free from sharp objects.
• Devoid of aggressive vegetation on the ground.
Failure to comply with these rules may result in property damage or personal injury
A place with an awning Clean the place A level place
3.2. RCD test
WARNING: The RCD plug must be tested before each use..
Do not use if RCD test fails and see chapter 6.1.
1. Insert the plug into the power
outlet.
2. Press the <<RESET>> button,
the indicator light turns red.
3. Press the <<TEST>> button,
the indicator light turns off.
4. Press the <<RESET>> button,
the indicator light turns red.
The RCD works properly.

9
The number of persons required for installation: 1 adult at least
10 minutes for site preparation and water filling
WARNING : Do not leave spa unattended while filling with water.
Make sure the drain fitting is plugged securely and the cap is in place. Start filling the spa
with water. After about 1-inch of water is on the bottom, stop filling and smoth wrinkles out of
the bottom of the spa. Pull the outer wall out from the top edge, all around the bottom of the
spa, so that it fills evenly.
Continue filling until water is level.
EN
1. Unfold the inflatable spa over
the base protector (optional)
3.3. Assembling
EN
9
3.3. Assembling
base protector.(Optional)
Connect the inflation hose to the
pump on the socket.
10 minutes. Ensure that the spa is
support then screw it onto the lower
suction inside the basin.
11) Ensure that the drain caps are
the spa
12) Smooth wrinkles out of the bottom
indicated.Your spa is ready.
5) Connect the pump unit then press
. After
.
The number of persons required for installation: 1 adult at least.
3. Insert the inflation hose into
the spa
EN
9
3.3. Assembling
base protector.(Optional)
Connect the inflation hose to the
pump on the socket.
10 minutes. Ensure that the spa is
support then screw it onto the lower
suction inside the basin.
11) Ensure that the drain caps are
the spa
12) Smooth wrinkles out of the bottom
indicated.Your spa is ready.
5) Connect the pump unit then press
. After
.
The number of persons required for installation: 1 adult at least.
2. Connect the inflation hose to
the pump on the socket
EN
9
3.3. Assembling
base protector.(Optional)
Connect the inflation hose to the
pump on the socket.
10 minutes. Ensure that the spa is
support then screw it onto the lower
suction inside the basin.
11) Ensure that the drain caps are
the spa
12) Smooth wrinkles out of the bottom
indicated.Your spa is ready.
5) Connect the pump unit then press
. After
.
The number of persons required for installation: 1 adult at least.
6. Remove the inflation hose and
screw the cap firmly in place.
EN
9
3.3. Assembling
base protector.(Optional)
Connect the inflation hose to the
pump on the socket.
10 minutes. Ensure that the spa is
support then screw it onto the lower
suction inside the basin.
11) Ensure that the drain caps are
the spa
12) Smooth wrinkles out of the bottom
indicated.Your spa is ready.
5) Connect the pump unit then press
. After
.
The number of persons required for installation: 1 adult at least.
7. Put the filter cartridge in the
support then screw it onto the
lower suction inside the basin.
EN
9
3.3. Assembling
base protector.(Optional)
Connect the inflation hose to the
pump on the socket.
10 minutes. Ensure that the spa is
support then screw it onto the lower
suction inside the basin.
11) Ensure that the drain caps are
the spa
12) Smooth wrinkles out of the bottom
indicated.Your spa is ready.
5) Connect the pump unit then press
. After
.
The number of persons required for installation: 1 adult at least.
4. Connect the pump unit then
press the button to inflate the
spa.
The air flow valve prevents your
spa from over-inflating
5. Inflate the inflatable spa for
about 10 minutes. Ensure that
the spa is firmly inflated.
EN
9
3.3. Assembling
base protector.(Optional)
Connect the inflation hose to the
pump on the socket.
10 minutes. Ensure that the spa is
support then screw it onto the lower
suction inside the basin.
11) Ensure that the drain caps are
the spa
12) Smooth wrinkles out of the bottom
indicated.Your spa is ready.
5) Connect the pump unit then press
. After
.
The number of persons required for installation: 1 adult at least.
8. Ensure that the drain caps
are properly closed before filling
the spa.
EN
9
3.3. Assembling
base protector.(Optional)
Connect the inflation hose to the
pump on the socket.
10 minutes. Ensure that the spa is
support then screw it onto the lower
suction inside the basin.
11) Ensure that the drain caps are
the spa
12) Smooth wrinkles out of the bottom
indicated.Your spa is ready.
5) Connect the pump unit then press
. After
.
The number of persons required for installation: 1 adult at least.
10. Smooth wrinkles out of the
bottom of the spa then fill the
spa to the level indicated.
Your spa is ready.
EN
9
3.3. Assembling
base protector.(Optional)
Connect the inflation hose to the
pump on the socket.
10 minutes. Ensure that the spa is
support then screw it onto the lower
suction inside the basin.
11) Ensure that the drain caps are
the spa
12) Smooth wrinkles out of the bottom
indicated.Your spa is ready.
5) Connect the pump unit then press
. After
.
The number of persons required for installation: 1 adult at least.

10
4. USAGE
4.1. Control panel
4.2. Functions
WIFI Button
Temperature Increase
Button
Fahrenheit Degree
ON/OFF
LED Display
Centigrade Degree
Temperature Decrease
Button
Once powered-up, the LED displays the current water temperature automatically.
The temperature units selector changes the temperature units from Centigrade
degrees to Fahrenheit degrees.
Press the temperature adjustment buttons, then the screen will flash. When it is
flashing, you can set the desired temperature. The value will increase or decrease
1 degree at once. If you keep pressing the “+” or “-” for more than 2 seconds, the
value of the digital tube will increase or decrease rapidly at a frequency of 5/sec. The
temperature could be set between 30°C to 40°C (86°F to 104°F).
To lock or unlock the control panel, press the Lock button and hold 3 seconds. Lock
the control panel when you are away to prevent other people come to change your
settings.
Press the massage button to activate the bubble massage system, the green indicator
light turns on. It can be turned off by pressing it again.
Note:
- The massage system will stop automatically after 30 minutes of operation.
Re-activate the massage function by pressing the massage button again.
- When filter button is on, pressing bubble button will exchange filter mode into
massage mode: filter massage mode will be changed back to filter mode.

11
Press the filter button to activate the water filtration. The green indicator light will
turn on when the filtration system is activated.
Note:
- If massage function is on, the filtration can’t be activated.
Press the heating button to activate water heating and filtering system at the same
time. The green indicator light of filter and red indicator light of heating will turn on
the same time.
The pump does not stop heating until the current water temperature reaches the set
temperature; and the heating system will restart after the current water temperature
drops 2°C below the set temperature automatically. Maximum heating temperature:
40°C (104°F)
Important:
After 150 cumulative hours of filtration operations, an audible alarm will sound
and the LCD display will show the characters CHG, followed by FIL, to remind you
to change or clean the filter. You can hold the filtering button 5 second to turn off
the buzzing. The filtering system will turn off, you can press the button to active
the filtering system again.
Note:
- With heating system starting, the filtration system will start working together.
- After turning off the heating system, the filtration system will still work.
- If massage function is active, the filtration and heating functions can not be
activated.
1. Choose the function
2. Press the reservation button
3. Start reserving the time
4. Digital flashing display 0.5H and press ‘+’ and ‘-’ to adjust. If you keep pressing
the “+” or “-” for more than 2 seconds, the reservation time will increase or decrease
rapidly.
5. Press the reservation button again or no operation for five seconds, setup will be
completed.
Adjust the reservation function
In the reservation state, short press the reservation button to enter the reservation time setting
state.
Cancel the reservation function.
In the reservation state, press and hold the reservation button for 5 seconds to cancel the
reservation state and enter the standby state
4.3. Pool cover and security (Optional)
After each use, the control panel must be locked and the pool must be coated with its top cover and it
must be attached to the base protector with the safety buckles. Each safety buckles has a lock system
; closed buckle, the latch in up position locks the buckle, the latch in down position unlocks the buckle.
The top cover keeps the heat from the water and secures the pool.

12
APP INSTRUCTION
HOW TO USE THE APP?
STEP 0: Download the app in the app store.
STEP 1: Keep pressing the WIFI button on the pump until the
light flickers quickly.
STEP 2: Open the App, click the setting.
Click “SETUP A NEW SPA”, scan the QR code.
STEP 3: Click the button in the blue frame, then the red frame
will show up and input the WIFI’s name and code.
STEP 4: Open your WLAN on your phone, find and connect the
WIFI names ‘Bath_Wi_Fi_XXXXXX’
STEP 5: Click the ‘start configuration’ and wait connecting. After
that, the WIFI light will be on.
Remark: Before ‘ Start configuration’, check your WLAN is
connected correctly and your WIFI name and code.
1. After your set up the SPA, you can find it in ‘MY SPA’.
2. Select the SPA you want to use, then you can use App.
Remark: You can change the PIN code in ‘Member Center’, the
initial code is ‘0000’

13
SPA CONTROLLER
Press the button to turn on
or off the filter function.
Press the button to turn on
or off the heater function.
Press the button to turn on
or off the bubble function.
Press the button to turn on
or off the timer function.
Press the button to turn on
or off the ozone function.
Press the button to switch
the Centigrade and
Fahrenheit degree.
Press the button to turn on
or off the lock function.
Press the button to control
the temperature.
Press the button to turn on
or off the pump and control
panel.

14
5. MAINTENANCE
5.1. Water maintenance
WARNING : A bad pool water quality can harm your health.
Depending on the frequency and conditions of use:
- The filter cartridge should be regularly cleaned (150 hours max.)
- The filter cartridge should be replaced every 1 to 2 month.
- The pool water should be changed every 15 to 30 days.
Use a water test kit to control the parameters of the water before using the spa, or at least once a week.
Use disinfection products for the spa. The treatment products should be used with caution and it is
imperative to refer to their instructions.
Damage resulting from improper use of treatment products is not covered by warranty (overdose, shock
treatment, ...).
1. Water balance
The water balance (pH) must be maintain between 7 and 7.4.
2. Water Sanitation
To sanitize the pool water, we suggest using an active oxygen-based treatment or bromine placed in a
floating dispenser. (Dispenser sold separately)
5.2. Cleaning and replacing filter cartridge
Dirty filter cartridge may contaminate the pool water and cause damage to the heating function.
1. Unscrew the filter case by turning it counter-clockwise. Take out the filter cartridge from the case.
2. Rinse off the filter cartridge with a garden hose. If the filter cartridge remains dirty and discoloured,
the filter cartridge should be replaced.
3. Put back the cleaned filter cartridge into the case and screw it to the pool.
Disinfection
Water Sanitation:
To sanitize the pool water, we suggest using an active oxygen-based treatment or bromine placed in a
floating dispenser. (Dispenser sold separately)
If water is heavily polluted you should not use pool.
Clean pool with with specialist UV lighting equipment.
Seek professional advice and guidance before doing this.
Attention:
Detergent residues and dissolved solids from bathing suits and chemicals may build up on the spa walls,
Use soap and water to clean the walls and rinse thoroughly with a garden hose using a direct powerful
waterspray.

15
EN
5.3. Drainage and storage
Drainage
Check the stopper on the bottom of the pool and the drain cap.
Unscrew the drain cap.
Remove the stopper on the bottom of the pool. Completely drain all water from the spa pool.
Once empty, the pool can be cleaned with soap and water.
Storage
Press the bubbling button to blow out the water inside the jet holes. Unplug the pump, remove the
filter cartidge from the inner wall of the pool
Use a towel to wipe off the pool, dry for 24 hours.
Unscrew the valves to deflate the pool.
Fold the pool.
It is recommended that store the SPA in its original package in a warm dry place.
5.4 Repair kit
Little holes or punctures can be repaired with the repair kit included and glue reserved to pool liner
1. Find the leak.
2. Thoroughly clean the area surrounding the leak
3. Cut a piece of repair material in round shape, which should be larger than the damaged area.
4. Apply adhesive to the underneath side of the patch and around the area to be repairs.
5. Put the patch on the damaged area and press down firmly. Allow 12 hours for repair to dry. After patch
has dried, apply glue around the edges for a complete seal (dry for 4 hours).
1
2
3
1 2 3
56 7 8
5
7
8
6
4

16
6. TROUBLE SHOOTING
6.1 Troubleshooting
Here are some useful tips to help you to diagnose and rectify common sourced of trouble.
Problem Cause Solution
Control panel screen does not
operate
Check power source Power failure
Reset the RCD pluf / Check if the wiring system is
adapted to the power of the pump unit
Call for service if it does not reset
SPA pump does not heat
properly
Set to a higher temperature
Temperature set is too low
Filter Cartridge is dirty
Too low water level
Heating elemend defective
Clean or Replace the cartridge (see chapter 5.2.)
Fill water to minimum water level
Call for service
Bubble massage system does
not work
Cut off power and wait until the pump has cooled.
Pump is overheating
Auto shut-down feature (30min) is
activated
Malfunction of the pump unit
Press the bubble button to reactivate
Call for service if it does not reset
Water filtration does not work Clean or Replace the cartridge (see chapter 5.2.)
Filter cartridge is dirty
Inlet and outlet blocked
Air inside the pump
Malfunction of the pump unit
Clean inlet and outlet
Fill water to minimum water level
Call for service if does not reset
Pump leakage Replace the seal in the right position
Adaptor seal improperly
Water leakage from pump body Check the pump body, call for service
Spa pool leakage Spa pool is torn or punctured Use provided repair kit (see chapter 5.4)
Water is not clean Increase filtering time
Insufficient filtering time
Filter cartidge is dirty
Pool filled water quality
Improper water treatment
Clean or Replace the cartridge (see chapter 5.2.)
Change the pool water completely
Refer to the chemical manufacturer’s instructions
CHG FIL After 150 cumulative hours of filtration operations, an audible alarm will sound and the LCD
display will show the characters CHG, followed by FIL, to remind you to change or clean the
filter. You can hold the filtering button 5 seconds to turn off the buzzing. The filtering system
will turn off, you can press the button to active the filtering system again.

17
7. WARRANTY
7.1. Error code
If the screen displays an error code “Ex”, please refer to the table below.
E3, E4, E5, E6 error code
- Cut off electricity for 5 minutes and reconnect
If error code is still displayed on the control Box, please do the following instrutions :
1 - Check that the water line is between the high and low limits.
2- Clean or replace the filter cartridge
3 - Unscrew and clean the 2 nozzles (Entry and exit of water) inside the spa and remove wastes if
necessary (Neaf, hairs, fur, skin...)
4- Check that the propeller of the filter pump does not contain foreign matter.
Cut the spa again electrically for 5 minutes and re-connect it, if the error code is still displayed on the
control box please contact the Service Center
Problems Causes Solutions
Not heating
Not heatign properly
Wrong temperature control
sensor.
Temperature control sensor
short circuit or open circuit.
Control service center.
Situation
Code
E1
EN
Not heatign properly High water temperature
indicator.
1. The filled water is over 45°C
(113°F)
2. The filter cartridge was put
on the wrong suction fitting
(higher suction fitting).
1. Cut off the power, make
sure the pool water is
between 2°C-44C (36F-111°F).
If this does not solve the
problem, refer to the box
below.
2. Put the filter cartidge on
the lower suction fitting.
E3
All fucntions do not
work, buzzing warn.
Low water temperature
indicator.
The pool water is lower than
2°C (36°F)
Cut off the power, make sure
the pool water is between
2°C-444°C (36°F-111°F)
If this does not solve the
problem, refer to the box
below.
E4
All fucntions do not
work, buzzing warn.
High water temperature
indicator. The pool water is lower than
50°C (122°F)
Cut off the power, turn
to qualified electrician to
reset the thermal cutout
described in the next
paragraph.
If this does not solve the
problem, refer to the box
below.
E5
Not heating and filter-
ing properly.
Buzzing warns.
Water pressure is not big
enough to activate healing.
Inlet or outlet on inner wall
are blcoked.
Filter cartridge is too dirty.
Pool water does not reach
minimum water level.
Do not release air from pump
Pump is wrong
Clean inlet and outlet.
Clean or replace filter
cartridge.
Add water to reach water
level
Do air release as outlined
again
If this does not solve the
rpoblem, refer to the box
below
E6

18
7.2. Warranty
Wave products have been inspected with no evident defects prior to leaving the factory.
Wave warrants this product against defects in material and workmanship for a period of time, 1 year for
the pump and 6 months for the liner, unless local law has special requirement.
Warranty for this product begins on the date of purchase and Wave requires presentation of the original
proof of purchase to confirm the date. During the warranty period, Wave will either repair or replace, at
its discretion, and defective products. Replacement products or repaired parts will be warranted for the
unexpired portion of the original warranty.
Shipping cost policy
The return of defect parts to the authorized service centre is at the cost of the owner.
On warranty period, the return is at the cost of service center.
Warranty policy
This limited warranty does not apply to any defect resulting from negligence, accident, misuse, or other
reason beyond Wave’s control, included but not linited to: normal wear and tear, negligence or failure
to follow the product instructions, improper or inadequate maintence; connection to improper power
supply; chemical water damage, loss of pool water, unauthorized product modification or repair; use for
commercial purpose; fire, lightening, floor or other external causes.
This warranty is valid only in the country of purchase in such countries where Wave sells and services the
same model with identical technical specificiations.
Warranty service outside the country of purchase is limited to the terms and conditions of the
corresponding warranty in the country of service. Where the cost of repairs or replacement is not
covered by this warranty, Wave will advise the owners and the cost shall be charged to the owner.
This warranty only applies to the original purchaser and terminates upon any transfer of ownership.
All repairs of which warranty claims are made must be pre-authorized by a Wave service centre.
All the authorized selling dealer is responsible for all in-field service work carried out on your Wave
product. Wabe will not be liable for results of cost of workmanship from unauthorized service person.
Warranty registration
To validate your warranty, please register your product on our website www.wavespas.com
It is essential that all information including customer name, date of purchase, serial number, spa model
are provided. Without this information the warranty will be invalid.
Wave Direct
9-10 Charlotte Square
Newcastle upon Tyne
NE1 4XF
wavespas.com