Way MTT 1531 User manual

MTT 1531
QUICK REFERENCE GUIDE
WAY Systems, Inc.
200 Unicorn Park
Woburn, MA 01801
www.waysystems.com
PN 09-0046-01
Rev B

1
FEED BUTTON
POWER BUTTON
POWER LIGHT
CUTTER EDGE
IR
Optional Way Printer
Infrared Printer Interface
IR
COVER
RELEASE TAB
LEFT FUNCTION KEY RIGHT FUNCTION KEY
UP CONTROL KEY
DOWN CONTROL KEY CANCEL/POWER KEY
GENERAL INFORMATION
In line with new payment industry requirements, WAY Systems has enhanced the
security procedures in the MTT1531. These new security precautions, which occur
during the Power-Up sequence, help ensure that your data and the data of your
customers is protected.
TO POWER THE MTT ON/OFF
Press the Cancel/Power until the WAY logo appears, then release.
Do not press any other keys until the Terminal Verification Process completes.
Terminal Verification Process: After approximately 40 seconds, the message
“Verifying Unit. Please Wait.” will appear. After approximately 15-20 seconds,
the message will change to “Verify Success”. Once “Verify Success” is displayed,
press the Right Function Key to proceed. You will return to the terminal’s idle screen.
To enter the WAY2Pay application, press the Left Function key.
MTT NAVIGATION
Press the Up and Down Control Keys to highlight the desired menu item.
Press the Left or Right Function Keys to select the corresponding function.
CANCEL AN OPERATION OR EXIT TO THE PREVIOUS SCREEN
Select the Cancel function or press the Cancel/Power Key. (The exceptions are
exiting from the Transactions and Print menus).
PRINTER SLEEP MODE
To conserve battery power, the printer powers down when idle for more than
several minutes.
GPRS COVERAGE MAP
GPRS is a packet-switched technology used by the WAY2Pay system that enables
high-speed wireless data communications. To see the GPRS coverage map, go to
www.waysystems.com

TRANSACTION FLOW
In order to use the MTT effectively, there is a series of steps that must be
taken. The flow chart below illustrates these steps. First, the MTT must
“logon” to establish communication. The MTT is then ready to run
transactions until the end of the day or shift.
At the end of the day or shift, the MTT must “Logoff” in order to reconcile,
upload any offline transactions and clear transactions from the MTT to get
ready for the next day or shift.
LOGON SALE OR OTHER
TRANSACTIONS
PRINT RECEIPT
ARE YOU DONE
FOR DAY/SHIFT?
NO
LOGOFF
RECONCILE
YES
Specific instructions
for each of these steps
follows in this document.
STEP 1: LOGON
From the main phone menu, press the Left Function Key to select WAY2Pay.
Press the Left Function Key again to select OK.
From the WAY2Pay menu, press the Right Function Key to select Logon
and wait for initialization.
To connect to the GPRS network, press the Right Function Key select OK.
The WAY2Pay menu redisplays briefly. Do not select Logon again but wait
a few seconds for verification of Logon. When Logon is completed, Logged On
displays briefly then the Transactions menu appears.
Network Signal
Strength: 4 of 5
Connect?
Cancel
OK
1.
2.
3.
4.
2

STEP 2: TRANSACTIONS
CREDIT SALE TRANSACTION
Note: This procedure assumes that Tips, Tolls and Invoice number
functions are disabled. For more information on these functions, refer
to the WAY Systems web site at www.waysystems.com.
From the Transactions menu, press the Right Function Key to select Sale.
From the Select Payment Type menu, press the Right Function Key
to select Credit. (this step appears only if cash receipt is enabled)
Swipe the customer’s card.
Enter amount in dollars and cents with no decimal point (example: for $ 20.00,
enter 2000).
To confirm the amount press the Right Function Key to select OK.
If the transaction was completed and approved by the payment processor, press
the Right Function Key to select OK to print the merchant copy of the receipt.
If printer unavailable or no receipt required, press the Cancel/Power key.
From the Print Receipt menu, select Customer Copy to print the customer copy
of the receipt. If no customer receipt required, scroll down to Main Menu and
choose Select.
1.
2.
3.
4.
Please swipe
your card…
Enter Amount
2000
Clear
OK
5.
6.
7.
OK
Confirm Amount:
20.00 USD
3
OK
Sale#3 Approved
Auth# 16525
Print receipt?

OTHER TRANSACTIONS:
SETUP CASH RECEIPT
First you must Enable Cash Receipts through the MTT Setup menu.
From the Way2Pay/Logon menu, press the Right Function Key to select Setup.
From the Setup menu, select POS Setup.
Enter the Admin password (default password is 1234) and select OK.
Scroll down to App Settings and select.
Press the Right Function Key to select App Settings(1).
Scroll down to Enable Cash Receipts only and select.
When Complete is displayed, press the Right Function Key to select OK.
CASH RECEIPT TRANSACTION
After enabling cash receipts (above): From the Transactions menu,
select Sale. Note: You must be Logged On to access this transaction.
From the Select Payment Type menu, select Cash.
Enter amount in dollars and cents with no decimal point
(example: for $ 20.00, enter 2000).
Confirm the amount and select OK.
Point the MTT at the printer. It will print a cash receipt.
2.
3.
4.
Enter Amount
2000
Clear
OK
5.
1.
6.
7.
1.
2.
3.
4.
5.
Confirm Amount:
20.00 USD
OK
4

1.
2.
3.
Please swipe
your card…
4.
5.
RETURN (REFUND) TRANSACTION
From the Transactions menu, select Other Transactions.
From the next Transactions menu, select Return.
Swipe the customer’s card.
Enter amount of return in dollars and cents with no decimal point
(example: for $20.00, enter 2000).
Confirm the amount and select OK.
Once the transaction is completed, select OK to print the merchant copy
of the return receipt. If printer unavailable or no receipt required, press the
Cancel/Power key.
Enter Amount
2000
Clear
OK
Confirm Amount:
20.00 USD
OK
6.
Sale#3 Approved
Auth#16525
Print receipt?
OK
5
STEP 3: LOGOFF
Because logging off the MTT includes reconciliation, you should
only log off at the end of the business day.
From the Transactions menu, select Logoff.
1.

STEP 3: LOGOFF continued
If any offline transactions are stored in the MTT, you are prompted to upload and
print receipts for them (select Done when finished). The Reconcile function then
starts automatically and the batch of all offline and online transactions is closed.
Select OK to print the Reconciliation Report and select Done when finished.
To complete Logoff, select OK.
OFFLINE MODE
If the MTT is temporarily out of the GPRS coverage area and cannot
communicate, offline mode allows you to enter new transactions
and store them on the MTT. When communication is restored, you can
continue processing transactions, upload the offline transactions
for authorization or complete the day or shift by performing the
“Logoff” function.
NOTE: Offline transactions are run at merchant’s risk. Final authorization does
not occur until transactions are uploaded or reconciled.
From the Transactions menu, select Go Offline Mode. This is useful if you know
you are entering a poor coverage area and simply want to start offline mode
manually. To reenter online mode, select Go Online Mode. If you are in offline
mode, you must first Go to Online Mode then Logoff & reconcile.
OTHER TRANSACTIONS
From the transactions menu, you can also Select Other Transactions.
removes a specific transaction from the current batch of transactions
credits a transaction that has already reconciled to a customer’s account
verifies funds are available and may hold them for 7-10 days depending on
your processor
adds a transaction to the current batch after you have received a phone
authorization or from an authorize transaction (above)
2.
3.
Reconciliation
Complete
Print Report
OK
Logoff Complete
OK
VOID
RETURN
AUTHORIZE
ONLY
FORCE
6

OTHER TRANSACTIONS continued
closes out the current batch of transactions
uploads offline transactions without reconciling
INQUIRY
From the Inquiry menu, the following functions are available:
a list of all transactions in the current batch
displays information on the last transaction and prompts an option
to reprint the receipt
searches for a specific transaction in order to reprint the receipt
displays the total # of transactions and how many were approved and declined
this is a password protected function that clears the entire batch of transactions
without reconciling (Do this only if instructed by Helpdesk personnel.)
NOTES
To use normal phone functions without logging off, select Exit from the
Transactions menu. To resume MTT operation, select Logon from the
WAY2Pay menu.
For a further description of Return, Void, Authorize Only, and Force
transactions, see the user guide (above).
For Voids and Forces, default MTT administrator logon ID is 123,
password is 1234.
For information on cash receipts, see the user guide (above).
Support
Contact your ISO or payment processor for reconciliation-related questions.
This includes all questions regarding missing or incorrect deposits or any
merchant statement related questions.
For questions regarding the operation of the MTT or transactions,
support is available online at http://www.waysystems.com/support
and via e-mail at [email protected]
Technical support from WAY Support Center is available 7 days a week,
24 hours a day at 1-866-WAY-MTT3 (1-866-929-6883).
Need paper or other accessories?
Visit www.waysystems.com/merchants/accessories.html
RECONCILE
UPLOAD
TRANS LIST
LAST
TRANS#N
PRINT
TOTAL INFO
CLEAR
TRANS
AccessorTM technology used by WAY Systems, Inc., is owned by and licensed from Fractal Commerce, Inc. The terminal technology
is covered by worldwide Patents and Patents pending derived from the PCT application WO9966752. WAY Systems, Inc. © 2006