Motor Fails To Start Or Run At Full Speed
Possible Cause Of Trouble Corrective Action
Start capacitor failed - 1 phase motor (motor hums) Replace start capacitor
Power Loss Replace bad fuse or reset circuit breaker (check for correct fuse/breaker size)
Incorrect voltage - voltage must be within + 10% of motor rated voltage. 1. Check incoming voltage, contact power company
Example: Rated voltage 230 volts Range: 207 - 253 volts 2. Verify that the voltage of the motor matches the power supply voltage
3. Check wire size from main switch to motor.
Defective wire or connections Replace defective wires, tighten and clean connections.
Grounded motor Have motor rewound with new winding or replace motor.
Wired for incorrect voltage Check motor wiring diagram for proper voltage
Pump Leaks
Possible Cause Of Trouble Corrective Action
Worn mechanical seal due to abrasive liquid/corrosion 1. Replace seal with materials compatible with liquid pumped.
2. Install filter on inlet line.
Lack of water - carbon seal on mechanical seal face overheats and cracks or 1. Replace seal
wears rapidly 2. Verify inlet pressure, minimum pressure on inlet gauge is 2 PSIG
Inlet pressure to high 1. Discharge pressure not to exceed 85 PSI
2. Reduce inlet pressure
Misalignment of mechanical seal Check for a bent motor shaft
Worn or pinched O-ring seal Replace O-ring seal
System Trouble Shooting
Pump Operates, But Delivers Little Or No Water
Possible Cause Of Trouble Corrective Action
Incorrect rotation on 3 phase motor Interchange any two incoming power leads to the motor.
Low line voltage (See motor trouble shooting section above)
Air Locked Pump Fill pump & inlet pipe with water - jog motor on and off several times. Refill
with water. Repeat procedure several times to remove all air
Worn or plugged impeller 1. Replace impeller
2. Clean clogged impeller, install filter on Inlet
Inadequate inlet pressure Minimum pressure on the inlet side of pump is 2 PSIG
Diameter of suction/discharge pipe is to small 1. Size of inlet pipe should be at least equal to the threaded inlet size in the
pipe inlet housing
2. Calculate friction losses for the discharge pipe. Replace undersized piping.
For assistance call Webtrol (314) 631-9200
Broken Shaft If motor shaft is broken replace motor
Wired for incorrect voltage Check motor wiring diagram for proper voltage
Excessive Noise While Pump Is Operating
Possible Cause Of Trouble Corrective Action
Cavitation (noise like gravel in pump) 1. Increase size of inlet line
2. Reduce flow rate - GPM
3. Too viscous (liquid is too thick) maximum viscosity is 80 centipoise (CPS)
Pump not secured to firm foundation Bolt down to secure and rigid base
Noisy motor 1. Ensure that motor fan is clear
2. Remove motor from pump. If noise persists check for smooth bearing
operation. Replace bad bearings/or motor
Wired for incorrect voltage Check motor wiring diagram for proper voltage
Thank You For Purchasing A PC Series Pump
We at Webtrol are constantly working on new products to make your job easier, while making your systems
more efficient, reliable and affordable.
Your opinion means a lot to us, so please let us know what you think about our PC Series Pump.
Weber Industries, Inc. / Manufacturers of Webtrol Products
8417 New Hampshire Ave. / St. Louis, MO 63123