
Operating instructions Date: 09/2015
CLICKMATE™ TW154 - 200 bar
Page 14
D-2007/10/00252-9-3
9 TROUBLE SHOOTING | CORRECTIVE ACTION
No� Fault Can be recognised by Possible cause Remedial measures
1
Gas leak when starting fil-
ling procedure, decreasing
with increasing pressure.
Feel for leak when filling
starts, blow-off sound. Improper connection Stop filling, repeat connecting procedure.
Increasing gas leak when
pressure increases. Blow-off sound
Faulty front seal Stop filling. Replace front seal
Valve thread damaged
Decide whether filling
should be stopped or
continued.
Exchange valve.
2
Safety peg does not protru-
de during pressurization
Feeling at outlet or visual
inspection
Safety peg distorted. Stop filling. Send CLICKMATE™ to WEH for change of
the safety peg.
Insufficient
lubrication / dirty
Replace connector before proceeding with filling,
respectively perform maintenance.
Low filling pressure Filling pressure must be between 15 and 20 bar for
peg actuation.
Safety peg does not move
back into the body.
Visual inspection.
Operating loop cannot
be moved to opening
position.
System not depressurized
sufficiently.
Check if cylinder valves are closed.
Proceed to depressurize.
Safety peg seized because
of insufficient lubrication. Return CLICKMATE™ to WEH for maintenance.
Safety peg seized,
distorted
Push safety peg into connector by hand or with a tool.
Return CLICKMATE™ to WEH for change of the safety
peg.
3
Deformation or distortion of sleeve or operating loop,
locking device, connecting pieces thus difficult to
operate, leaking of body or fittings.
Improper handling Replace CLICKMATE™ immediately and return to WEH
for maintenance.
4Operating loop is loose. Operating loop moves
noticeably at the cam
The socket head screw
securing the cam of the
operating loop is loose.
Tighten screw to 7Nm. If necessary, replace screw.
5Faulty connection Visual control.
Green ring not visible.
Operating loop is not
lowered completely. Lower the operating loop completely downwards.
Clamping jaws do not
clamp into the thread of the
cylinder valve.
Connect again.
6
Connecting thread leaking
Blow-off sound
Fittings are loose
Tighten the fittings to max. 20 Nm. Each fitting has
to be held with a second wrench. If necessary open
fittings and replace seal by new, original WEH
®
seal.
Do not use Loctite!
Safety peg leaking Dirt, wear of inner seals Return CLICKMATE™ to WEH for change of the safety
peg.
7Jaws of collets have not
expanded properly.
Connector is too loose,
can be moved within the
valve thread.
Wear
First check the cylinder valve with a thread gauge. If
thread is ok - replace CLICKMATE™; if thread is faulty
replace cylinder valve.
8Less than 4 threads are
engaged.
Threads showing out of
the end of the valve.
Wear of connector cams of
the operating loop Replace connector.
Wrong cylinder valve Check cylinder valve.
9
Faulty connecting thread at
cylinder valve, obviously
loose.
Connector is loose despite
proper connection.
Wear of connecting thread
of cylinder valve.
Separate pressure gas cylinder for replacement of
valve.
If problem persists after replacement of cylinder valve,
replace connector!
In case of problems contact manufacturer or distributor.