
Q: Cannot configure or no response during the configuration?
A: PleasecheckiftheWi-Firoutercanaccessthenetwork. Pleaseplacetheremotecontrolintothepowersupplybase; theremotecontrolcanbeonlyusedasauniversalremote
controlifitisnotplacedintothepowersupplybase;Wi-Fi remotecontrolfunctionisavailableonlyaftertheremotecontrolisplacedintothepowersupplybase.
Q: Failed-Config?
A: PleasechecktherouterWi-Fisignalstrengthandifnetworkspeedisnormal,thentrytoreconfigure.Pleaseplacetheremotecontrolintothepowersupplybase,andcheckifthe
remotecontrolscreendisplaysWi-Fiicon.
Q: Cannot control the A/C with remote control after successful configuration?
A: Pleasesetthecodeontheremotecontrolagain.ConfirmthattheremotecontrolcancontroltheA/Candthatthecodedisplayedintheremotecontrolmatcheswiththatdisplayedin
theAPP(lowerleft). Ifnotwork youmayneedtosettheremotecontrolagain;
Q: The APP displays device offline?
A: Pleaseplacetheremotecontrolintothepowersupplybase,andcheckiftheremotecontrolscreendisplaysWi-Fiicon( ).PIeasecheckiftheconnectedWI-FIrouterworks
normally.
Q: How can you know if the remote control is successfully connected to Wi-Fi?
A: TheAPPwilldisplaydeviceonlineandtheWi-Fiicon( )ontheremotecontrolscreenwillstayonwhentheremotecontrolsuccessfullyconnectstotheWi-Firouter.Wi-Fi
functionwillbeautomaticallydisabled(Wi-Fi icononremotecontrolscreenwilldisappear)whentheremotecontrolisdisconnectedfromthepowersupplybase.Wi-Ffunctionwill
beautomaticallyenabled(Wi-Fi icononremotecontrolscreenwillappear)whentheremotecontrolisconnectedtothepowersupplybase.
Q: Can the SMART remote control work without the power supply station?
A: TheSMARTremotecontrolcancontroltheairconditionerwithoutusingthesupportbase,butitconnectstothewi-finetwork (andtoyoursmartphone)onlywhenitispoweredby
thebase.Ifyouhavedifficultyplacingthebaseinasuitablepositionorwanttouseanothersupporttype,youcaninsertthechargermicrousbconnectordirectlyontheleftsideof
theSMARTremotecontrol.
Q: How long is the automatic code search?
A: itdependsontheairconditionerbrandandmodel,oftenjustafewminutesareneeded,butafullscanofallthecodestakesabout30minutes.Donotstopthesearchbeforeor
beforetheairconditionerturnson.
Tips:
Afterreplacingtherouterorrestoringtheroutertofactorysettings,youmustreconfigurethedevicebyfollowingtheAdddevicestepontheAPP.
1-3sdelayduringremotecontroloperationbymobilephoneisnormal.Ifthereisaprolongeddelayorthereisnoresponse,pleasetestiftheWi-Rnetworkconnectionspeed
ofthemobilephoneandrouterarenormal.
YoumustpointtheremotecontrolattheA/Creceiverwindow.
PleasedonotdisassembletheremotecontrolbyyourselforthrowitinfireasithasaninbuiltIithiumbattery.
Pleasekeeptheremotecontrolawayfromheatandfire,andpleasedonotletchildrenusethechargerwithoutadultsupervision,astheremaybepotentialsafetyhazards.
Itisrecommendedtochargewithambienttemperaturebelow40°CThebatterywillslightlyheatupwhenfullycharged,whichisnormal.
PleaseswitchoffthePowerontherightsideoftheremotecontroIifyoudonotplantousetheremotecontroIforalongtime.
Thisremote controlis compatible with 99% of brand ofair conditioners,we performcompatibility testswith thevarious brands and thecodes areconstantly updated. It can
operateonly ifthe air condiotioner receiver works well. Tocheck ifthe newremote works(or eventhe old one) we suggest you to do this test: frame the ledthat youfind on
thetop edgewith a digital camera or a smartphone(not iphone),press theon-off buttonseveral times,through the camera you will seethe LED light up slightly. If theled
turnson theremote control transmits, if you have triedthe varioussetup methodsand theair conditionerhas never turned on it isprobable that the problem is in thereceiver
insidethe controlunit, in this case you must contactthe service.If youfind anyother problemsor remote control cannot be usedappropriately, pleasevisit HELP and FAQs
pageon ourwebsite www.wellclima.com or contact us and we willprovide ourbest servicefor you.
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