Wellness TECHNOGYM PERSONAL D9C Q Series User manual

PERSONAL LINE WITH
UNITY 4.0
Pre-Installation Requirements
Line: Personal
Equipment Code: D9***Q
Document Code: PIR-00068-EN
Rev: 2.0
Date: 05-12-2019

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Index
1. GENERAL WARNINGS ........................................................................................7
2. NETWORK DESIGN – CONFIGURATION AND INSTALLATION........................9
2.1 INTRODUCTION ...........................................................................................................9
2.2 NETWORK DESIGN AND INSTALLATION (BUSINESS TO BUSINESS (B2B)) ..........9
2.3 CONFIGURATION AND INSTALLATION (BUSINESS TO BUSINESS (B2B))..............9
3. DISPLAY ............................................................................................................. 11
3.1 BIKE PERSONAL ........................................................................................................ 11
3.2 RUN PERSONAL......................................................................................................... 11
3.3 RECLINE PERSONAL.................................................................................................12
3.4 CROSS PERSONAL....................................................................................................12
4. TECHNICAL CHARACTERISTICS AND REQUIREMENTS ..............................13
4.1 TECHNICAL DATA AND POWER REQUIREMENTS..................................................13
4.1.1 Bike - Recline - Cross..............................................................................................13
4.1.2 Run..........................................................................................................................13
4.2 ELECTRICAL CONNECTION......................................................................................14
4.3 POSITION OF THE PRODUCT SOCKET...................................................................15
5. NETWORK REQUIREMENTS ............................................................................17
5.1 INTRODUCTION .........................................................................................................17
5.2 ETHERNET CABLED NETWORK...............................................................................17
5.3 WI-FI NETWORK REQUIREMENTS...........................................................................17
5.4 WIRELESS GUIDELINES ...........................................................................................18
5.4.1 Home.......................................................................................................................18
5.4.2 Fitness Facility - Hotel ............................................................................................18
5.5 MAXIMUM NUMBER OF EQUIPMENT CONNECTED TO ONE ACCESS POINT ....18
5.6 INTERNET CONNECTION BANDWIDTH REQUIREMENTS.....................................19
5.6.1 Home.......................................................................................................................19
5.6.2 Fitness Facility - Hotel .............................................................................................19
5.7 FIREWALL / ROUTER RULES FOR ACCESS TO MYWELLNESS CLOUD SERVIC-
ES ................................................................................................................................21
5.8 PROXY ........................................................................................................................21
5.9 FIREWALL / ROUTER RULES FOR ACCESS TO MYWELLNESS CLOUD ..............21
5.10 Proxy (ONLY FOR UNITY 3.0) ....................................................................................21
6. STANDARD TV TECHNICAL SPECIFICATIONS ..............................................23

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6.1 INTRODUCTION .........................................................................................................23
6.2 VIRTUAL LAN..............................................................................................................24
6.3 LAN..............................................................................................................................24
6.4 UNITY 4.0 DVB-T / T2 / C / ISDB-Tb VERSION (-T) STANDARD OPTIONS .............25
6.5 UNITY 4.0 - VERSION (-A) STANDARD OPTIONS - USA/CANADA..........................28
6.6 FIREWALL / ROUTER RULES FOR ACCESS TO MYWELLNESS CLOUD ..............28
6.7 Proxy (ONLY FOR UNITY 3.0) ....................................................................................28
7. ACKNOWLEDGEMENT AND ACCEPTANCE ...................................................31
8. LIST OF CHANGES FOR MANUAL REVISION.................................................33
8.1 REVISION 1.0..............................................................................................................33
8.2 REVISION 2.0..............................................................................................................33

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The information in this manual is intended for QUALIFIED TECHNICAL PERSONNEL - designated
by the customer - who are in charge of preparing the electrical and network line, to guarantee the
correct functioning of equipment.
This document contains proprietary information that is covered by copyright. Allrights re-
served. No part of this document may be circulated, copied, reproduced or translated into
another language without the prior written consent of Technogym.
Additional information may be included in the After Sales technical documents, available in
the ocial ‘After Sales documents repository’.
The information contained in this document may be changed without prior notication. For
updates, please refer to the ocial ‘After Sales documents repository’.
Technogym® is a trademark owned by Technogym S.p.A.
Document uncontrolled when printed.

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1. GENERAL WARNINGS


          


 

CAUTION: Indicates a potentially hazardous situation, which, if not avoided, may re-
sult in minor or moderate injury. It may also be used to alert against unsafe practices.

 

Detail regarding the operation in progress.
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2. NETWORK DESIGN – CONFIGURATION AND
INSTALLATION
2.1 INTRODUCTION
▪Installation and configuration of the network infrastructure (cables), of the network hardware
(Switch, Router, firewall) and any wireless network are at the expense of the customer.
▪Technogym warns that the efficiency and correct operation of the equipment and of the My-
wellness Cloud services depend on the technical characteristics of the hardware that is in-
stalled.
▪Technogym does not guarantee the correct operation of the Mywellness Cloud services in the
event of failure to comply with all the technical specifications and warnings indicated.
2.2 NETWORK DESIGN AND INSTALLATION (BUSINESS
TO BUSINESS (B2B))
During the network design and preparation phases, Technogym requests to be put in touch with
the technicians of the company performing the work, in order to obtain and provide technical infor-
mation, so that the network is installed and congured according to the required technical require-
ments.
Technogym can not be held responsible for failures due to site preparation, assembly and installa-
tion not correct.
2.3 CONFIGURATION AND INSTALLATION (BUSINESS
TO BUSINESS (B2B))
Before performing the installation, the customer should inform Technogym that all the required
components have been provided and installed and that they operate correctly.
For this purpose, Technogym will contact the customer few days before the date set for installa-
tion, to acquire the information related to the installation status of the network for the equipment
and make sure that everything that has been requested to perform installation of the equipment is
provided and operational.

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3. DISPLAY
3.1 BIKE PERSONAL
The Bike Personal (D9C**Q) product is tted with UNITY 4.0 display.
Fig. 1
3.2 RUN PERSONAL
The Run Personal (D94**Q) product is tted with UNITY 4.0 display.
Fig. 2

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3.3 RECLINE PERSONAL
The Recline Personal (D96**Q) product is tted with UNITY 4.0 display.
Fig. 3
3.4 CROSS PERSONAL
The Cross Personal (D95**Q) product is tted with UNITY 4.0 display.
Fig. 4

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4. TECHNICAL CHARACTERISTICS AND
REQUIREMENTS
4.1 TECHNICAL DATA AND POWER REQUIREMENTS
4.1.1 Bike - Recline - Cross
PASSIVE PERSONAL EQUIPMENT
BIKE RECLINE CROSS
Braking power (70rpm) 40÷500W ± 10% 56÷436W ± 10%
Power Supply 100÷240Vac 50/60Hz
Maximum Absorption (*) 100 W 1 A @110 Vac, 50/60Hz
100 W 0.55 A @230 Vac, 50/60Hz
Mains power input 160VA max
Time 0÷999min ± 1%
Distance 0÷99.99km ± 5% (0÷99.99mls ± 5%)
Protection grade IP 20
Electric isolation class Class I
Operating Temperature from +10°C to +25°C with humidity between 20% and 90%
Tab. 1
(*): Theoretical values.
4.1.2 Run
RUN PERSONAL
D947E, D9472 (200-240V CE) D9471 (100-240V UL)
Power Supply 200÷240Vac 50/60Hz 100÷240Vac 50/60Hz
Maximum Absorption (*) - 16A @110Vac, 50/60Hz
8A @230Vac, 50/60Hz 8A @230Vac, 50/60Hz
Maximum power input 1500 W
Speed 0.4÷18Km/h ± 5%
Gradient 0÷15%
Noise Level Less than 70dB
Protection rating IP 20
Time 0÷999min ± 1%
Distance 0÷99.99km ± 5% (0÷99.99mls ± 5%)
Place of Usage from +10°C to +25°C with humidity between 20% and 90%
Tab. 2

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(*): Theoretical values.
4.2 ELECTRICAL CONNECTION
Technogym recommends a dedicated power supply line for each machine.
Before connecting the product to the mains power supply, ensure that the electrical system speci-
cations comply to binding regulations. Check the specications of the mains power supply on the
product’s identication label.
WARNING: The wall socket must be located in a place where the plugging and unplug-
ging can be done easily and safely.
The power supply socket must be grounded. If not, a ground connection must be installed
by a qualied electrician before connecting the equipment to the electricity mains.
The product must be grounded.If it should malfunction or breakdown, grounding provides a path of
least resistance for electric current to reduce the risk of electric shock. The product is equipped with
a cord having an equipment-grounding conductor and a grounding plug. The plug must be plugged
into an appropriate outlet that is properly installed and grounded in accordance with all local codes
and ordinances.
WARNING: Improper connection of the equipment-grounding conductor can result in
risk of electrical shock. Check with a qualied electrician or serviceman if you are in
doubt as to whether the product is properly grounded. Do not modify the plug pro-
vided with the product. If it will not t in the outlet, have a proper outlet installed by
a qualied electrician.

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4.3 POSITION OF THE PRODUCT SOCKET
Fig. 5 - Bike Personal
Fig. 6 - Run Personal

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Fig. 7 - Recline Personal
Fig. 8 - Cross Personal

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5. NETWORK REQUIREMENTS
5.1 INTRODUCTION
The equipment supports both wireless and wired internet connection.
In all situations, where possible, Technogym recommends connection via network cable.
In all cases, the network must be installed and congured by the customer before Technogym deliv-
ers the product, in accordance with the technical specications set out below.
5.2 ETHERNET CABLED NETWORK
_Category 5e/6 - UTP Ethernet cables with RJ45 patch;
_Switch with a number of ports greater than or equal to the number of equipment tted with UNITY
connected.
5.3 WI-FI NETWORK REQUIREMENTS
Connect the product to the Wi-Fi network, taking into account the following requirements:
▪Standard: IEEE 802.11 a/b/g/n/ac at 5GHz or 2.4GHz;
▪Security Protocol: WEP, WPA/WPA2, open (free) network; The Protocol WPA2 Enterprise is
not supported;
▪There must be only one dedicated Access Point / Wi-Fi router that provides the service;
▪DHCP enabled;
▪It’s recommended to avoid broadcasting the same SSID, through 2.4 and 5 GHz, at the same
time.
In case of professional Access Point or if the equipment is used in a public / company network
(hotel, tness facility) you must cover the following additional requirements:
▪Congure the Access Point to broadcast only one SSID (Service Set Identier) needed for the
equipment installation. The SSID must not be hidden;
▪Program in the display of equipment (Customer Menu 2406: Network: Wi-Fi) just only the
SSID dened above;
▪Frequency Band:
- 5GHz band only (not automatic) is the conguration suggested;
- If the Access Point is not provided with 5GHz band, 2.4GHz is ne but might need
some channel ne tuning by the local IT company. The best practice for 2.4GHz
Wi-Fi conguration is enabling Wi-Fi on one of the following channels: 1, 6, 7, 8, 9,

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10, 11, 12. Other channels: 2, 3, 4, 13, 14 might cause interference with Bluetooth
signal.
- Avoid in any case to broadcast the same SSID, through 2.4 and 5 GHz, at the
same time.
▪LEASE TIME : at least three days;
▪SESSION TIMEOUT disabled (Typically achieved setting the timeout = 0).
For more details about Access Point (AP), refer to the AP technical specications.
5.4 WIRELESS GUIDELINES
The following indications must be interpreted only as guidelines.
5.4.1 Home
▪Make sure the wi- signal is reachable by the equipment.
▪If you use an Access Point / Wi-Fi router with a xed channel: avoid overlapping problems if,
in the same area, there are Access Points / Wi-Fi routers that use the same channel.
5.4.2 Fitness Facility - Hotel
The wireless network should be installed and congured only by specialised companies and ex-
pert technicians.
▪The equipment must not be more than 25-30 metres LOS (line of sight) away from the Access
Point (analyse possible problems due to the presence of walls or other obstacles between the
Access Point and the equipment).
▪If you use an Access Point with a xed channel: avoid overlapping problems if, in the same
area, there are Access Points that use the same channel.
5.5 MAXIMUM NUMBER OF EQUIPMENT CONNECTED
TO ONE ACCESS POINT
_Up to 5 devices: use a commercial Access Point.
_More than 5 devices: use a professional Access Point (see the technical datasheet).
For more details about Access Point (AP), refer to the AP technical specications.

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5.6 INTERNET CONNECTION BANDWIDTH
REQUIREMENTS
5.6.1 Home
Internet Speed requirements
N°1 Equipment
5 Mbps or more for the best audio and video experience: HD quality (up
to 1080p)
3 Mbps for viewing medium quality (standard denition video, DVD
quality)
1.5 Mbps for viewing low quality video (minimum) (not recommended)
N°2 Equipment
(5 Mbps or
more) *2
for the best audio and video experience: HD quality (up
to 1080p)
3 Mbps *2 for viewing medium quality (standard denition video, DVD
quality)
1.5 Mbps *2 for viewing low quality video (minimum) (not recommended)
Tab. 3
5.6.2 Fitness Facility - Hotel
The below table illustrates the minimum infrastructure requirements, based on the number of equip-
ment tted with UNITY 4.0. In detail, the requirements (minimum and target) are based on average
usage of UNITY 4.0 machines / applications at the same time.
Conguration with minimum Internet bandwidth may slow down Internet browsing when all
products tted with UNITY 4.0 are using Internet at the same time.

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Download Upload Download Upload Download Upload Download Upload Download Upload Download Upload
> 2 Mbps >512Kbps >5 Mbps >512Kbps >7 Mbps >1Mbps >10 Mbps >1Mbps >16 Mbps >2Mbps >20 Mbps >2 Mbps
local server
Download Upload Download Upload Download Upload Download Upload Download Upload Download Upload
>5 Mbps >512Kbps >7 Mbps >512Kbps >10 Mbps >1Mbps >20 Mbps >1 Mbps >30 Mbps >2 Mbps >50 Mbps >2 Mbps
local server
TARGET
requirements
(With web video like
youtube, facebook
video, ...
local network
UNITY 4.0 - NETWORK/INTERNET BANDWIDTH REQUIREMENTS
5
WiFi or Cable
internet connection
(bandwidth
requirements)
10
not necessary not necessary
20
40
max #equipment units
local network
not necessary not necessary
100
60
not necessary not necessary
not necessary
internet connection
(bandwidth
requirements)
not necessary not necessary
MINIMUM
requirements
(webpages without
video, Facebook,
Cloud...)
not necessary not necessary
not necessary
WiFi or Cable
WiFi or Cable WiFi or Cable
WiFi or Cable WiFi or Cable
WiFi or Cable
WiFi or Cable
WiFi or Cable
WiFi or Cable
WiFi or Cable WiFi or Cable
Fig. 9