Western Digital Live Hub User manual

WD TV®Live
HD Media Player
User Manual

TABLE OF CONTENTS – i
Table of Contents
1 Important User Information . . . . . . . . . . . . . . . . . . . . 1
Important Safety Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
WD Service and Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Recording your WD Product Information . . . . . . . . . . . . . . . . . . . . . 3
Registering your WD Product . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
2 Product Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
3 Features and Functions . . . . . . . . . . . . . . . . . . . . . . . 8
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Connections . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
LED Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
4 Getting Started . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Installation Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Installation Procedure. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
5 Operating the WD TV Live HD Media Player. . . . . . 25
Using the Remote Control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Using the WD TV HD Media Player Menu. . . . . . . . . . . . . . . . . . . . 26
Media Library Compilation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Locating Your Contents on the Drive . . . . . . . . . . . . . . . . . . . . . . . 30
6 Watching Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Video Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Video Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .36
Video Playback Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
7 Playing Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Music Playback . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Music Playback Controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Music Playback Options. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44

TABLE OF CONTENTS – ii
8 Viewing Photos . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Photo Display. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Digital Camera Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Photo Display Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Photo Slideshow . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
9 Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Ethernet Network (Wired) Setup . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Wireless Network Setup. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Checking the Network Connection. . . . . . . . . . . . . . . . . . . . . . . . . 60
10 Network Services . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Accessing Media Content from the Network . . . . . . . . . . . . . . . . . 62
Transferring Files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
11 Internet Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Live365 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Pandora. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Flickr . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100
YouTube . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .108
12 Settings and Advanced Features. . . . . . . . . . . . . . 127
Settings Navigation Buttons . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
File Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Audio/Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Music . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Video . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
Photo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Media Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
13 System Maintenance . . . . . . . . . . . . . . . . . . . . . . . 159
System Firmware Upgrade . . . . . . . . . . . . . . . . . . . . . . . . . . . . .159
Troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .162
Common Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .165
FAQs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .166

TABLE OF CONTENTS – iii
14 Appendix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 167
Supported Formats . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167
Regulatory Compliance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Warranty Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .173
GNU General Public License (“GPL”) . . . . . . . . . . . . . . . . . . . . . .174

WD TV Live HD Media Player
User Manual
IMPORTANT USER INFORMATION – 1
Important User Information
Important Safety Instructions
This device is designed and manufactured to assure personal safety. Improper use
can result in electric shock or fire hazard. The safeguards incorporated into this unit
will protect you if you observe the following procedures for installation, use, and
servicing.
Read these instructions.
Keep these instructions.
Heed all warnings.
Follow all instructions.
Do not use this apparatus near water.
Clean only with dry cloth.
Do not block any ventilation openings. Install in accordance with the
manufacturer’s instructions.
Do not install near any heat sources such as radiators, heat registers, stoves, or
other apparatus (including amplifiers) that produce heat.
Do not defeat the safety purpose of the polarized or grounding-type plug. A
polarized plug has two blades with one wider than the other. A grounding type
plug has two blades and a third grounding prong. The wide blade or the third
prong are provided for your safety. If the provided plug does not fit into your
outlet, consult an electrician for replacement of the obsolete outlet.
Protect the power cord from being walked on or pinched particularly at plugs,
convenience receptacles, and the point where they exit from the apparatus.
Only use attachments/accessories specified by the manufacturer.
Unplug this apparatus during lightning storms or when unused for long periods
of time.
Refer all servicing to qualified service personnel. Servicing is required when the
apparatus has been damaged in any way, such as power-supply cord or plug is
damaged, liquid has been spilled or objects have fallen into the apparatus, the
apparatus has been exposed to rain or moisture, does not operate normally, or
has been dropped.
Carefully read and follow the Quick Install Guide and User Manual.
Do not operate this device outside the temperature range of 5°C–35°C
(41°F–95°F).
Do not drop or shake the device.
Do not move the device when it is powered on.
Power supply cords should be routed so that they are not likely to be walked on
or pinched by items placed upon them or against them.
Do not overload wall outlets.
For additional safety information, refer to www.wdc.com.
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WD TV Live HD Media Player
User Manual
IMPORTANT USER INFORMATION – 2
WD Service and Support
Should you encounter any problem, please give us an opportunity to address it
before returning this product. Most technical support questions can be answered
through our knowledge base or e-mail support service at support.wdc.com. If the
answer is not available or, if you prefer, please contact WD at the best telephone
number shown below.
Your product includes 30 days of free telephone support during the warranty period.
This 30-day period starts on the date of your first telephone contact with WD
technical support. E-mail support is free for the entire warranty period and our
extensive knowledge base is available 24/7. To help us keep you informed of new
features and services, remember to register your product online at
register.wdc.com.
Accessing Online Support
Visit our product support website at support.wdc.com and choose from these
topics:
Downloads - Download drivers, software, and updates for your WD product.
Registration - Register your WD product to get the latest updates and special
offers.
Warranty & RMA Services - Get Warranty, Product Replacement (RMA), RMA
Status, and Data Recovery Information.
Knowledge Base - Search by keyword, phrase, or answer ID.
Installation - Get online installation help for your WD product or software.
Contacting WD Technical Support
When contacting WD for support, have your WD product serial number, system
hardware, and system software versions available.
North America Asia Pacific
English 800.ASK.4WDC Australia 1 800 42 9861
(800.275.4932) China 800 820 6682/[phone]
Spanish 800.832.4778 Hong Kong [phone]
India 1 800 11 9393 (MNTL)/1 800 200 5789 (Reliance)
011 26384700 (Pilot Line)
Europe (toll
free)*
00800 ASK4 WDEU Indonesia [phone]
(00800 27549338) Japan 00 531 650442
Korea 02 719-3240
Europe [phone] Malaysia [phone]/1 800 88 1908/[phone]
Middle East [phone] Philippines 1 800 1441 0159
Africa [phone] Singapore [phone]/[phone]/[phone]
Taiwan [phone]/[phone]
* Toll free number available in the following countries: Austria, Belgium, Denmark, France, Germany, Ireland, Italy,
Netherlands, Norway, Spain, Sweden, Switzerland, United Kingdom.

WD TV Live HD Media Player
User Manual
IMPORTANT USER INFORMATION – 3
Recording your WD Product Information
In the following table, write the serial and model numbers of your new WD product.
You can find this information on the label on the bottom of the device. You should
also note the date of purchase. This information may be required when requesting
technical support.
Registering your WD Product
Your WD product includes 30 days of free technical support during the applicable
warranty period for your product. The 30-day period commences on the date of
your first telephone contact with WD technical support. Register your WD product
online at register.wdc.com.
If your media player has an active network connnection, you can register directly
from the unit.
To register your WD product using the System Setting menu:
1. Make sure your media player has an active network connection.
Go to “Network Setup” on page 54 for instructions on how to set up a network
connection.
2. Navigate to the Home | Settings menu bar.
3. Press /to select System Setting , then press ENTER.
Serial Number:
MAC Address:
Model Number:
Purchase Date:
System and Software Notes:

WD TV Live HD Media Player
User Manual
IMPORTANT USER INFORMATION – 4
4. Press /to select System registration, then press ENTER.
5. On the Register Product screen, press /to select First Name, then press
ENTER.
6. Use the navigation buttons to type in your first name using the on-screen
keyboard. Select Submit, then press ENTER.
7. Press /to select Last Name, then press ENTER.
8. Use the navigation buttons to type in your last name using the on-screen
keyboard. Select Submit, then press ENTER.

WD TV Live HD Media Player
User Manual
IMPORTANT USER INFORMATION – 5
9. Press /to select Email, then press ENTER.
10.Use the navigation buttons to type in your email address using the on-
screen keyboard. Select Submit, then press ENTER.
11.On the Register Product screen, press to select OK, and then press
ENTER.
Accessories
For information on optional accessories for this product, visit:
US www.shopwd.com or www.wdstore.com
Canada www.shopwd.ca or www.wdstore.ca
Europe www.shopwd.eu or www.wdstore.eu
All others Contact WD Technical Support in your region. For a
list of Technical Support contacts, visit
support.wdc.com and see Knowledge Base
Answer ID 1048.

WD TV Live HD Media Player
User Manual
PRODUCT OVERVIEW – 6
Product Overview
Thank you for purchasing the WD TV Live HD Media Player. This user manual
provides step-by-step instructions for installing and using your new media player.
For the latest WD product information and news, visit our website at
www.westerndigital.com.
The WD TV Live HD Media Player from Western Digital has everything you need to
play your HD media collection and the fun stuff you find on the web in brilliant HD
1080p on your big screen TV. Because it supports a wide variety of file types, you
can instantly enjoy all your home digital media, regardless of the file format. Plus you
get direct access to a huge selection of video, photos, and music from popular
internet sites like YouTube, Flickr, Live365, and Pandora (US only). The WD TV Live
HD media player is exceptionally easy to use so anyone in the family can do it and,
because it’s networked, you can easily access media from any PC in the home.
Full-HD 1080p video playback and navigation - This is the real thing; Full-HD
1080p playback. Sit back and enjoy the spectacular picture quality of brilliant high
definition video and the crystal clear sound of digital audio. Use the included remote
control to make your entertainment choices using our crisp, animated navigation
menus.
Play a wide variety of file formats – this media player supports a wide variety of
the most popular file formats. No need to spend time transcoding.
Play videos, music and photos from the Internet on your big screen TV –
Explore and watch YouTube videos and Flickr pictures on the big screen. Rock out
to thousands of radio stations via Live 365 and discover new music with Pandora
radio.
Access files anywhere on your home network – Play movies, music, and
photos from any PC or drive on your home network. The Ethernet port connects this
player to your home network through a wired connection or via popular, supported
WiFi adapters (sold separately).
Turn your USB drive into an HD media player – Play content from most popular
USB drives, and digital cameras, camcorders, and portable media players that can
be recognized as mass storage devices. Optimized for My Passport portable hard
drives.
Collect without limits – There’s no limit to the size of your media collection; just
add more USB drives for more space.
Play media seamlessly from multiple USB drives – Two USB ports on the player
let you connect multiple USB storage devices and access them simultaneously. Our
media library feature organizes the content on all the drives into one list sorted by
media type.
Transfer files easily – Copy, move or delete files stored on a USB drive, a network
drive, your camcorder, or a camera to the attached USB drive using the on-screen
menus.
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