Westone Audio AMPro V2 User manual
IDENTIFY EARPIECES
marked (R) for right and
(L) for left
ALIGN EARPIECES
at the ear canal, with cord
facing forward & slightly
downward
INSERT EARTIP
into ear canal and rotate
earpiece backwards &
place nger over the outside
surface of the ambient lters
into position
CHECK FOR SEAL
and verify noise isolation
1 2 3 4
Quick Insertion Guide:
OWNER’S
MANUAL
2
Detailed Insertion Instructions (refer to gures on cover page)
Before inserting the monitor, turn down the volume on your sound source and either drape the cord over
your shoulders and down your back, or run the cord down in front. The monitors are marked (R) for the
right ear, (L) for the left. If you have selected a foam eartip, compress the foam by rolling it between your
ngers (g. 1). With the body of the monitor toward the back of your ear and the cord facing forward,
trouble inserting the monitor, reach over your head with your opposite hand and gently pull up and back
on the top of your ear before inserting the eartip.This helps straighten your ear canal and may allow for
easier insertion. The monitor cord should run over and behind your ear. Hold the monitor in place for 5 to
The unique ambient feature of your in-ear monitors requires that the earpiece be properly sealed in your
insert the eartip into your ear canal before the foam expands back to its original shape (g.2). If you have
10 seconds to allow the foam to expand and conform to the shape of your ear canal (g. 3).
ear canal. To verify, place your ngertips over the “W” logo on the ambient lters. Both the left and right lter
should be blocked at the same time. This should result in a dramatic change in your ability to hear what is
around you and verify that the earpieces are properly seated and sealed.
Once the monitors and cords are comfortably in place, slide the cable zipper up to the base of your skull
(not too snugly, as this may cause discomfort). This will limit cable movement and help ensure that your
monitors stay in place during use.
3
Cable Replacement
1 2 3
Cable Removal
HOLD FIRMLY & REMOVE AT STRAIGHT ANGLE
the connection) and remove the cable by pulling at a straight
Hold the earpiece and cable rmly with each hand (close to
angle from the socket. Do not pull from the wire!
INSERT
the cable into the monitor by
pushing directly into the socket
1
CHECK
if the cable is for the left or
right monitor
MATCH
the cable to appropriate
monitor
AM Pro Care + Maintenance
Here are a few simple guidelines that can greatly increase your listening enjoyment and the lifespan of
your AM Pro monitors:
• Always store your monitors in the provided case.
• In case of poor sound quality due to earwax in the sound bore, use the included wax removal loop to
carefully remove the earwax. Never use any other object to attempt to remove the earwax as this may
result in damage to the monitors and will void the warranty.
• Do not use the cord to remove the monitors from your ears.This may cause damage to the cord and
result in poor performance. Damage of this nature is not covered by the warranty.
• Do not expose your monitors to temperature extremes.
• Avoid strong impacts to your monitors.
• Wipe down your monitors after each use.
• Never immerse your monitors in water.
• You should use extreme caution or temporarily discontinue use in potentially hazardous situations.
•
Please Note: Moisture in your monitors can cause temporary performance issues. Do not insert your monitors
if your ears are wet. Always dry your ears completely before inserting your monitors. Should you inadvertently
allow water or perspiration into the monitors and they quit working, allow to dry completely before attempt
Don’t use while operating a motorized vehicle as it may create a trac hazard & is illegal in many areas.
ing to use again. Minor moisture build-up should dry out and not aect long-term performance. Extended
-
exposure to moisture or submersion will result in permanent damage (not covered by the warranty).
4
Remember, personal hearing protection is your responsibility!
sound levels approximately 12dB when properly worn. However, the performance capabilities of the
up the volume so high that you can’t hear what’s around you.
to give you a warning! These are symptoms normally associated with a condition known asTemporary
The use of any monitor o ers bene ts and risks. Westone Audio’s AM Pro monitors can lower ambient
monitors can allow the user to negate the bene ts of hearing protection from ambient sound. Do not turn
If everything sounds mu ed or you hear ringing or buzzing after using your monitors, your ears are trying
Threshold Shift and are an indication of conditions that could lead to permanent hearing loss.
Noise-induced hearing loss is preventable but often undetected until it is too
late.Westone Audio and the Electronic Industries Association’s Consumer
Electronics Group recommend you avoid prolonged exposure to excessive noise.
Used responsibly, your AM Pro monitors can help prevent noise-induced hearing
loss. If you have questions, contact your audiologist or hearing care professional.
While no two individuals’hearing sensitivity is exactly the same, there are
established safety guidelines for sound levels versus time of exposure.The chart
below is based on OSHA’s (Occupational Health and Safety Administration)
exposure information for industry. Remember that these guidelines are based on
average hearing sensitivity. Your sensitivity may be above or below these levels.
85
90
95
100
105
110
8hr
4hr
2hr
1hr
30mins
15mins
dB
Level
MAXIMUM
Exposure Time
5
6
Limited Product Warranty
Westone Audio warrants this product to be free of defects in material or workmanship for a period of two (2) years from
the date of original retail purchase. This warranty is available only to the original purchaser, and only if purchased from an
authorizedWestone Audio distributor or reseller. If your product is found to be defective during the warranty period,
Westone Audio will, at its sole option, either repair the product or replace the product with a new or factory reconditioned
or substantially equivalent model.This limited warranty does not apply to loss, theft, or any defects attributable to damage
performed by anyone other thanWestone Audio.This warranty applies only to the external shell of the product, the internal
components and cable.The carrying case, cleaning tool, any adapters and other included accessories are warranted for 90
days.Tips are notcovered by the warranty.
Repair/Replacement Warranty
This LimitedWarranty shall apply to any repair, replacement part or replacement product for the remainder of the original
warranty period or for ninety (90) days, whichever period of time is greater. Any parts or product replaced under warranty
will become the property of Westone Audio.
Requesting Warranty Support
is completely dry. Performing these simple troubleshooting steps could solve the problem and eliminate the need for
factory service. Valid warranty claims are generally processed through the point of purchase during the rst thirty (30)
beyond the reasonable control of Westone Audio including damage caused by abuse, misuse, misapplication or modications
If your product is not functioning properly, rst ensure that the sound bore is not blocked by earwax and that the unit
days after retail purchase.
United States & Canada
If it is necessary to return your product to Westone Audio for warranty or post-warranty service, contact Westone Audio to request
a return merchandise authorization (RMA) number. You may call 949-793-8136 or go to https://westoneaudio.com/productreturn
to submit a Product Return Request Form. Please note you will be required to submit reasonable
7
proof of purchase date, ownership, and that the product was purchased from an authorized Westone Audio retailer. Once
you receive your RMA number, package the product securely to prevent damage in transit, include the documentation,
and send prepaid and insured through a trackable shipping carrier to:
Westone Audio, Inc., Attn: Music Returns Dept., 14301 FAA Blvd, Suite 105 Fort Worth TX 76155
Westone Audio will be responsible for shipping to the consumer after warranty repair/replacement only. The customer is
responsible for all shipping/handling charges related to returning the product to Westone Audio.
International
The warranty on this product if it is sold to a consumer outside of the United States and Canada shall comply with applica-
ble law. To obtain warranty service, contact the dealer from which you purchased or the distributor that supplied this
product. Additional charges and limitations may apply. If purchased through an international location without aWestone
Audio distributor, or an authorized Westone Audio retailer (but not through the local distributor or distributor’s network)
contact Westone Audio directly (see United States & Canada instructions above).
Limitation of Liability
to the maximum extent permissible by law. Westone Audio shall not be liable for any special, incidental or consequential
Westone Audio disclaims any and all implied warranties, warranties of merchantability and tness for a particular purpose
damages caused by the use, misuse, or inability to use this product. If purchased under a government contract, those
contract terms supersede terms stated herein. In some locations, implied warranties cannot be limited. Under certain
conditions, these limitations or exclusions may therefore not apply to you.This warranty replaces all other warranties for
this product.
Register Online Today
Complete your registration card online at: https://westoneaudio.com/productregistration
At Westone Audio, we value your satisfaction.
If you have any questions, please contact us:
Westone Audio, Inc.
General Customer Service Phone Number: 949-793-8136
General Customer Service Email: customerservice@westoneaudio.com
Customs’ Phone Number: 817-554-9708
Address: 14301 FAA Blvd Suite 105 Fort Worth, TX 76155 USA
www.westoneaudio.com
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