Westone Audio W Series User manual

OWNER’S MANUAL

Thank you for purchasingWestone Audio Earphones.
Please read the following instructions
to guarantee a lifetime of listening pleasure.
Please register your product to receive information on new product releases,
promotions, and all of the latest updates fromWestone Audio.
Register at: www.WestoneAudio.com/productregistration

Eartips
Westone Audio includes two complete sets (10 pair) of eartips with all Universal
Choose from the easy insertion of an Ergonomic Ear Tip, or from the maximum
Earphones.
attenuation (noise reduction) provided by our WA Ergonomic Ear Tip Technology foam
tips. It is very important that you take a few moments to experiment with the dierent
sizes and types of eartips provided, to nd the one that ts the best.
Note:
information is seal dependent.
It is essential to nd the right size eartip, as the transmission of low-frequency
Please Note: It is advisable to change the foam WAErgonomicEarTipTechnology when they become
soiled. Dirt, dust, dried skin, body oil, ear wax, and other foreign materials may become attached to
the eartips. To prevent this and extend the life of the foam eartips (they should occasionally be
replaced), please wipe them down with a clean tissue or dry cloth after each use. If using the
Ergonomic Ear Tips occasionally, remove them from the earphones and wash them in warm soapy
water. It is very important that they are completely dry before reinstalling them on the earphones.

Insertion Instructions
Before inserting the earphone, turn down the volume on your sound source and either drape
the cord over your shoulders and down your back, or run the cord down in front. The earphones
are marked (R) and (L); (R) for the right ear, (L) for the left. If you have selected our WA Ergonomic
Ear Tip Technology, compress the foam by rolling it between your ngers (g. 1). With the body of
the earphone toward the back of your ear and the cord facing forward, insert the eartip into your
the earphone reach over your head with your opposite hand and gently pull up and back on the
top of your ear before inserting the eartip.This helps straighten your ear canal and may allow for
easier insertion. The earphone cord should run over and behind your ear. Hold the earphone in place
for 5 to 10 seconds to allow the foam to expand and conform to the shape of your ear canal (g. 3).
ear canal before the foam expands back to its original shape (g.2). If you have trouble inserting

IDENTIFY EARPIECES
marked (R) for right
and (L) for left
FIG 1 FIG 2 FIG 3
ALIGN EARPIECES
at the ear canal, with cord
facing forward & slightly
downward
INSERT EARTIP
into ear canal and rotate
earpiece backwards &
into position
Once the earphones and cords are comfortably in place, slide the cable zipper on the cable up
to the base of your skull (not too snugly, as this may cause discomfort). This will limit cable
movement and help ensure that your earphones stay in place during use.

Cable Removal
HOLD
with each hand
REMOVE
the cable by holding close to thethe earphone and cable rmly
connection and pulling at a straight
angle from the socket
Do not pull from the wire!

Cable Replacement
CHECK
if the cable is for the left
(blue) or right (red) earphone
MATCH
the cable to the
appropriate earphone
INSERT
the cable into the earphone
by pushing directly into the
socket
BLUE RED

Westone Audio Earphone Care + Maintenance
Here are a few simple guidelines that can greatly increase your listening enjoyment
and the lifespan of yourWestone Audio earphones:
• In case of poor sound quality due to earwax in the sound bore, use the included wax removal
loop to carefully remove the earwax. Never use any other object to attempt to remove the
earwax as this may result in damage to the earphones and will void the warranty.
How to Get the Most from Your Earphones
1.)
performance of the balanced armature drivers.
2.) Do not immerse earphones into water or liquids of any kind. This could temporarily or
permanently damage the earphones.
3.)
of this nature is not covered by the warranty.
Please avoid shock damage/strong impacts to the earphones, as this can aect the
Never use the cable to remove the earphones, this could aect cable performance. Damage
4.) To avoid damage when the earphones are not in use, always store them in the carrying case.

• Do not expose your earphones to temperature extremes.
• Wipe down your earphones after each use.
• If the earphone volume seems diminished, inspect the output nozzle for built-up/impacted
earwax (cerumen). Use the cerumen removal tool (included) to ick the impacted cerumen
out of the output nozzle. Never use any other tool/object to remove impacted cerumen as
this could damage the earphone and void the warranty.
• Wipe the earphones and cable with a soft clean dry cloth occasionally to clean them and
remove any foreign material. This is especially important after vigorous exercise, the
earphones and cables should always be wiped down to remove perspiration.
Please Note:
Never insert earphones into the ear, if the ear is wet or covered with perspiration, always
dry ears before inserting earphones. Moisture in the earphone output nozzle can cause
temporary performance problems. If water or perspiration should inadvertently nd its way
into the output nozzle of the earphone, and it stops working, please allow the earphone to
dry completely (8 hours-24 hours). When dry the earphone will should function properly.
(Extended exposure to moisture or submersion in liquids of any kind could result in permanent
damage and is not covered by the warranty.)

Exchanging the Faceplate
1. Using supplied tool, unscrew faceplate fastener. Note: Screw is attached to the faceplate and
cannot be removed.
2. Remove faceplate by sliding it directly away from your earphone.
3. Locate the correct decorative clip (right side or left side) for the earphone. Align and then
slide the clip straight into the opening in the sides of the earphone body until fully seated.
4. Tighten faceplate fastener, ensuring not to cross-thread screw or over-tighten.
TOOL
FACEPLATE
FASTENER
FACEPLATE
EARPHONE


Universal Earphones
Westone Audio warrants the external shell of the product, and the internal components to be free
of defects in material or workmanship for a period of two (2) years from the date of original retail
purchase. The carrying case, cleaning tool, any adapters and other included accessories are covered
for ninety (90) days. Ear tips are not covered by the warranty. This warranty is available only to the
original purchaser, and only if purchased from an authorizedWestone Audio distributor or reseller.
If your product is found to be defective during the warranty period, Westone Audio will, at its sole
option, either repair the product or replace the product with a new or factory reconditioned or
substantially equivalent model. This limited warranty does not apply to loss, theft, or any defects
attributable to damage beyond the reasonable control ofWestone Audio including damage caused
by abuse, misuse, misapplication or modications performed by anyone other than Westone Audio.
Repair/Replacement Warranty
This LimitedWarranty shall apply to any repair, replacement part or replacement product for the
remainder of the original warranty period or for ninety (90) days, whichever period of time is greater.
Any parts or product replaced under warranty will become the property of Westone Audio.
Replacement cables, carrying case, cleaning tool, any adapters and other included accessories are
If your product is not functioning properly, rst ensure that the sound bore is not blocked by
covered for ninety (90) days.
Requesting Warranty Support

earwax and that the unit is completely dry. Performing these simple troubleshooting steps could
solve the problem and eliminate the need for factory service.
Valid warranty claims are generally processed through the point of purchase during the rst thirty
(30) days after retail purchase.
United States & Canada
If it is necessary to return your product toWestone Audio for warranty or post-warranty service, contact
Westone Audio to request a return merchandise authorization (RMA) number. You may call
949-793-8136 or click the Product Return link on the sidebar to submit a Product Return Request Form.
Please note you will be required to submit reasonable proof of purchase date, ownership, and that the
product was purchased from an authorized Westone Audio retailer. Once you receive your RMA number,
package the product securely to prevent damage in transit, include the documentation, and send prepaid
and insured through a trackable shipping carrier to:
Westone Audio, Inc. Attn: Music Returns Dept.
14301 FAA Blvd, Suite 105 Fort Worth, TX 76155
Westone Audio will be responsible for shipping to the consumer after repair/replacement only. The
customer is responsible for all shipping/handling charges related to returning the product to Westone Audio.
International
The warranty on this product if it is sold to a consumer outside of the United States and Canada
shall comply with applicable law. To obtain warranty service, contact the dealer from which you

purchased or the distributor that supplied this product. Additional charges and limitations may apply.
International Dealer List
If purchased through an authorized Westone Audio retailer, but not through the local distributor or
distributor’s network, contact Westone Audio directly (see United States & Canada instructions above).
If purchased in an international location without a Westone Audio distributor, contact Westone Audio
directly (see United States & Canada instructions above).
Limitation of Liability
particular purpose to the maximum extent permissible by law. Westone Audio shall not be liable for any
special, incidental or consequential damages caused by the use, misuse, or inability to use this product.
If purchased under a government contract, those contract terms supersede terms stated herein. In some
locations, implied warranties cannot be limited. Under certain conditions, these limitations or exclusions
may therefore not apply to you.This warranty replaces all other warranties for this product.
Our Story
products for the human ear. Westone Audio in-ear monitors and universal earphones are designed and
Westone Audio disclaims any and all implied warranties, warranties of merchantability and tness for a
Since 1959, Westone Audio has been creating and manufacturing premium custom-t and universal-t
built to perform in the most demanding environments, and are trusted and loved by not only the biggest
names in the music industry, but also by the most discriminating music lovers.

Important Information
Used wisely, your new earphones will provide years of enjoyment.
Noise-induced hearing loss is preventable but often undetected until it is too late.Westone Audio and the
Electronic Industries Association’s Consumer Electronics Group recommend you avoid prolonged exposure
to excessive noise. Used responsibly, your Westone Audio Series earphones can help prevent noise-induced
hearing loss. If you have questions, contact your audiologist or hearing care professional.
Be sure to observe the following guidelines:
• Do not turn up the volume so high that you can’t hear what’s around you.
• You should use extreme caution or temporarily discontinue use in potentially hazardous situations.
Do not use while operating a motorized vehicle as it may create a trac hazard and is illegal in many
•
areas.
If you would like more information or would like to purchase other
Westone Audio products and accessories, please call 949-793-8136
or visit us at: westoneaudio.com

85
90
95
100
8hr
8hr
4hr
2hr
dB
Level
MAXIMUM
Exposure Time
dB
Level
MAXIMUM
Exposure Time
105
110
115
120
1hr
30mins
15mins
Avoid
Listen for a Lifetime!
Please read this important information before using your Westone Audio earphones. If everything sounds
warning!These are symptoms normally associated with a condition known as Temporary Threshold Shift
and are an indication of conditions that could lead to permanent hearing loss.
While no two individuals’hearing sensitivity is exactly the same, there are established safety guidelines
for sound levels versus time of exposure.The chart (see below) is based on OSHA’s (Occupational Health
and Safety Administration) exposure information for industry. Remember that these guidelines are based
on average hearing sensitivity. Your sensitivity may be above or below these levels.
levels approximately 25dB when properly
worn. However, the performance
capabilities of the earphones can
of hearing protection from ambient
mued or you hear ringing or buzzing after using your earphones, your ears are trying to give you a
The use of any earphones oers benets and risks. Westone Audio earphones can lower ambient sound
allow the user to negate the benets
sound.We want you listening for a
lifetime!
Remember, personal hearing
protection is your responsibility!

At Westone Audio, we value your satisfaction.
If you have any questions, please contact us:
General Customer Service Phone Number: 949-793-8136
General Customer Service Email: [e-mail]
Customs’ Phone Number: 817-554-9708
Cutoms’ Email: [e-mail]
Address: 14301 FAA Blvd Suite 105 Fort Worth, TX 76155 USA
westoneaudio.com