Westone Audio UM PRO User manual
Insertion Instructions
Before inserting the monitor, turn down the volume on your sound
source and either drape the cord over your shouldersand down your
back, or run the cord down in front. The monitors are marked with (R)
and (L); (R) for the right ear, (L) for the left. If you have selected a foam
using a silicone STAR tip, the instructions are the same except that there
is no need to compress the tips. With the bodyof the monitor toward
the back of your ear and the cord facing forward, insert the eartip into
you have trouble inserting the monitor, reach over your head with your
opposite hand and gently pullup and back on the top of yourearbefore
inserting the eartip. This helps straighten your earcanal and may allow
for easierinsertion. The monitor cord should run over and behind your
ear. Hold the monitor in place for 5 to 10 seconds to allow the foam to
eartip, compress the foam by rolling it between your ngers ( g. 1). If
your ear canal before the foam expands back to its original shape ( g.2). If
expand and conform to the shape of your ear canal ( g. 3).
Once the monitors and cords are comfortably in place, slide the cable
zipperup to the base of your skull (not too snugly, as this may cause
discomfort). This will limit cable movement and help ensure that your
monitors stay in place during use.
UM Pro Care + Maintenance
Here are a few simple guidelines that can greatly increase your listen-
ing enjoyment and the lifespanof your UM Pro monitors:
• Always store your monitors in the provided case.
• In case of poor sound quality due to earwax in the sound bore, use
the included wax removal loop to carefully remove the earwax. Never
use any otherobject to attempt to remove the earwax as thismay
result indamage to the monitors and will void the warranty.
• Do not use the cord to remove the monitors from your ears. This
may cause damage to the cord and result in poor performance.
Damage of this nature is not covered by the warranty.
• Do not expose your monitors to temperature extremes.
• Avoid strong impacts to your monitors.
• Wipe down your monitorsafter each use.
• Never immerse them in water.
Please Note: Moisture in your monitors can cause temporary perfor-
mance issues. Do not insert your monitors if your ears are wet. Always
dry your ears completely before inserting your monitors. Should you
inadvertently allow water or perspiration into the monitors and they quit
working, allow to dry completely before attempting to use again. Minor
moisture build-up should dry out and not a ect long-term performance.
Extended exposure to moisture or submersion will result in permanent
damage (not covered by the warranty).
Cable Removal
Cable Replacement
HOLD
with each hand
REMOVE
the cable by holding close tothe earpiece and cable rmly
the connection and pulling at
astraight angle from the socket
Do not pull from the wire!
CHECK
if the cable is for the left or
right monitor
MATCH
the cable to the
appropriate monitor
INSERT
the cable into the monitor
by pushing directly into
the socket
Listen for a Lifetime!
Please read thisimportant informationbefore using your Westone Audio
zing after using your monitors, your ears are trying to give you a warning!
UM Pro monitors. If everything sounds mu ed or you hear ringing or buz-
These are symptoms normally associated with a condition known as
Temporary ThresholdShift and are an indication of conditions that could
lead to permanent hearing loss.
While no two individuals’hearing sensitivity is exactly the same, there are
established safety guidelines for sound levels versus time of exposure.
The chart (see below) is based on OSHA’s (Occupational Health and Safe-
ty Administration) exposure information for industry. Remember that
these guidelines are based on average hearing sensitivity. Your sensitivity
may be above orbelow these levels.
monitors can lower ambient sound levels approximately 25dB when
properly worn. However, the performance capabilities of the monitors can
sound. We want you listening for a lifetime!
The use of any monitors o ers bene ts and risks. Westone Audio’s UM Pro
allow the user to negate the benets of hearing protection from ambient
Remember, personal hearing protection is your responsibility!
85
90
8hr
4hr
dB
Level
MAXIMUM
Exposure Time
95
100
2hr
1hr
dB
Level
MAXIMUM
Exposure Time
105
110
30mins
15mins
dB
Level
MAXIMUM
Exposure Time
OWNER’S MANUAL
IDENTIFY EARPIECES
marked (R) for right and
(L) for left
FIG 1 FIG 2 FIG 3
ALIGN EARPIECES
at the ear canal, with cord
facing forward & slightly
downward
INSERT EARTIP
into ear canal and rotate
earpiece backwards &
into position
westoneaudio.com
Professional Heritage
Based in the plains of Fort Worth, Texas, Westone Audio has over
50 years experience delivering custom in-ear solutions for demanding
professional applications.
We’ve spent over two decades creating custom in-ear monitors for
sound engineers and elite musicians. Westone Audio brings this
expertise and rich heritage to you in the UM Pro musicians’monitors.
Repair/Replacement Warranty
This Limited Warranty shall apply to any repair, replacement part or
replacement product for the remainder of the original warranty period
or for ninety (90)days, whichever period of time is greater. Any parts or
product replaced under warranty will become the property of Westone
Audio.
Limited Product Warranty
Westone Audio warrants this product to be free of defects in material or
workmanship for a period of two (2) years from the date of original
retail purchase. This warranty is available only to the original purchaser,
and only if purchased from an authorized Westone Audio distributor or
reseller. If your product is found to be defective during the warranty
period, Westone Audio will, at its sole option, either repair the product or
replace the product with a new or factory reconditioned or substantially
equivalent model. This limited warranty does not apply to loss, theft, or
any defects attributable to damage beyond the reasonable control of
Westone Audio including damage caused by abuse, misuse,
Audio. This warranty applies only to the external shell of the product, the
internal components and cable. The carrying case, cleaning tool, any
adapters and other included accessories are warranted for 90 days. Eartips
are not covered by the warranty.
misapplication or modications performed by anyone other than Westone
Requesting Warranty Support
sound bore is not blocked by earwax and that the unit is completely
If your product is not functioning properly, rst ensure that the
dry. Performing these simple troubleshooting steps could solve the
problem and eliminate the need for factory service.
Valid warranty claims are generally processed through the point of
purchase during the rst thirty (30) days after retail purchase.
United States & Canada
If it is necessary to return your product to Westone Audio for warranty
or post-warranty service, contact Westone to request a return
merchandise authorization (RMA) number. You may call 949-793-8136
or go to https://westoneaudio.com/productreturn to submit a Product
Return Request Form. Please note you will be required to submit reasonable
proof of purchase date, ownership, and that the product was purchased
from an authorized Westone Audio retailer. Once you receive your RMA
number, package the product securely to prevent damage in transit, include
the documentation, and send prepaid and insured through a trackable
shipping carrier to:
Westone Audio, Inc.
Attn: Music Returns Dept.
14301 FAA Blvd Suite 105 Fort Worth, TX 76155
Westone Audio will be responsible for shipping to the consumer after
warranty repair/replacement only. The customer is responsible for all
shipping/handling charges related to returning the product to Westone
Audio.
International
The warranty onthis product if it is sold to a consumer outside of the United
States and Canada shall comply withapplicable law. To obtain warranty
service, contact the dealerfrom which you purchased or the distributor
that supplied this product. Additional charges and limitations may apply.
If purchased through an authorized Westone Audio retailer, butnotthrough
the local distributor or distributor’s network, contact Westone Audio directly
(see United States & Canadainstructions above). If purchased in
an international location without a Westone Audio distributor, contact
Westone Audio directly (see United States & Canada instructions above).
Register Online Today
Complete your registration card online at:
https://westoneaudio.com/productregistration
Limitation of Liability
Westone Audio disclaims any and all implied warranties, warranties of
merchantability and tness for a particular purpose to the maximum
extent permissible by law. Westone Audio shall not be liable for any
special, incidental or consequential damages caused by the use, misuse,
or inability to use this product. If purchased under a government
contract, those contract terms supersede terms stated herein. In
some locations, implied warranties cannot be limited. Under certain
conditions, these limitations or exclusions may therefore not apply to
you. This warranty replaces all other warranties for this product.
Important Information
Used wisely, your new monitors will provide yearsof enjoyment.
Noise-induced hearing loss is preventable but often undetected
until it is too late. Westone Audio and the Electronic Industries
Association’s Consumer Electronics Group recommend you avoid
prolonged exposure to excessive noise. Used responsibly, your UM Pro
monitors can help prevent noise-induced hearing loss. If you have
questions, contact your audiologist or hearing care professional.
Be sure to observe the following guidelines:
• Do not turn up the volume so highthat you can’t hear what’s around you.
• You should use extreme caution or temporarily discontinue use in
potentially hazardous situations.
• Do not use while operating a motorized vehicle as it may create a
trac hazard and is illegal in many areas.
If you would like more information or would like to
purchase other Westone Audio products and accessories,
please call 949-793-8136 or visit us at:
westoneaudio.com
At Westone Audio, we value your satisfaction.
If you have any questions, please contact us by email at
Westone Audio, Inc.
General Customer Service Phone Number:
949-793-8136
General Customer Service Email:
Customs’ Phone Number:
817-554 -9708
Customs’ Email:
custom@westoneaudio.com
Address:
14301 FAA Blvd Suite 105 Fort Worth, TX 76155 USA
www.westoneaudio.com
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