Wholesale Valor VL 500 User manual

CREDIT SALE
1. Enter the Transaction Amount and tap Enter.
2. Tap YES on the conrmation screen (you can
remove the Non-Cash fee by tapping Remove
Fee Icon).
3. Swipe / Insert / Tap card on display. For
Manual Key Entry, select the Enter Manually
option and enter the card number.
4. Enter tip amount, if enabled.
5. Enter the customer’s phone number for SMS
receipt and select the Go Green option.
6. Select Print Receipt if a paper receipt is
requested.
7. Follow the prompts on screen for the
customer copy.
CREDIT VOID
1. Tap SALE until VOID shows.
2. Enter the transaction number from receipt
or the last 4 of the Credit Card number and
hit Enter.
3. For password enter last 4 digits of EPI.
4. Tap on the transaction that needs to be
Voided.
5. Enter the customer’s phone number for SMS
receipt and select the Go Green option.
6. Select Print Receipt if a paper receipt is
requested.
7. Follow the prompts on screen for the
customer copy.
CREDIT REFUND
1. Tap SALE until REFUND is displayed.
2. Enter the transaction amount and tap Enter.
3. Tap YES on the conrmation screen.
4. Swipe / Insert / Tap card on display.
5. Sign on the screen and tap the OK buon.
6. Enter the customer’s phone number for SMS
receipt and select the Go Green option.
7. Select Print Receipt if a paper receipt is
requested.
8. Follow the prompts on screen for the
customer copy.
QUICK REFERENCE GUIDE
Valor VL 500
DEBIT SALE
1. Tap CREDIT until DEBIT is displayed.
2. Punch in transaction amount and tap Enter.
3. Tap YES on the conrmation screen (you
can remove the Non-Cash fee by pressing
Remove Fee Icon).
4. Swipe / Insert / Tap card on display. For
Manual Key Entry, select the Enter Manually
option and enter the card number.
5. Enter the customer’s phone number for
SMS receipt and select the Go Green option.
6. Select Print Receipt if a paper receipt is
requested.
7. Follow the prompts on screen for the
customer copy.
CREDIT PREAUTH
1. Tap SALE until PREAUTH shows.
2. Enter the transaction amount and press Enter.
3. Swipe / Insert / Tap card on display. For
Manual Key Entry, select the Enter Manually
option and enter the card number.
4. Enter the customer’s phone number for SMS
receipt and select the Go Green option.
5. Select Print Receipt if a paper receipt is
requested.
6. Follow the prompts on screen for the
customer copy.
CREDIT CAPTURE
1. Tap SALE until TICKET shows.
2. Enter the transaction amount.
3. Enter the password (last 4 of EPI) hit Enter.
4. Enter the customer’s phone number for SMS
receipt and select the Go Green option.
5. Select Print Receipt if a paper receipt is
requested.
6. Follow the prompts on screen for the
customer copy.

PRESALE TICKET
1. Tap the triple lines ( ) at the boom left of
the terminal.
2. Scroll down and tap on the PreSale option.
Enter the amount.
3. You will be prompted if you would like to
4. Scan & Pay, tap Yes if you would like to use a
5. QR code to scan for payment, if not then tap
6. No. The receipt will print afterwards.
CHANGE PASSWORD
1. Tap the triple lines ( ) at the boom left of
the terminal.
2. Tap Change Password.
3. Tap General Password to change the
password for Voids, Selements and Custom
Fee Removal.
4. When prompted for the current password,
enter in the last four digits of your EPI
number and tap Enter.
5. Enter the new password and tap Enter.
SETTLEMENT
1. Tap the triple lines ( ) at the boom left of
the terminal.
2. Tap Selement.
3. Enter the password which is the last 4 digits
of your EPI number.
4. The selement summary report will be
printed.
5. The selement summary report will be
printed. The terminal prompt for a detailed
report – select Yes or No.
6. A conrmation prompt for seling the
batch will be displayed. Tap Yes to sele the
batch.
RE-PRINT TICKET
1. Tap the triple lines ( ) at the boom left of
the terminal.
2. Tap the Reprint option.
3. Enter either the transaction number or
last 4 digits of the card number to nd the
transaction and tap Enter.
4. Tap Conrm and the receipt will print.
DOWNLOAD APPLICATION
1. Tap the triple lines ( ) at the boom left of
the terminal.
2. Tap Download Package
3. The screen will you your EPI, tap Enter.
TIP ADJUST
1. Tap the triple lines ( ) at the boom left of
the terminal.
2. Tap Tip Adjust.
3. Enter the transaction number or last 4 digits
of the card number to nd the transaction
you would like to tip adjust.
4. Conrm the transaction details by tapping
the Conrm buon.
5. Either select one of the predened tip
percentages or enter in a tip manually.
6. Press the Enter buon to conrm.
7. Choose option to print merchant copy.
8. Select Yes if you want to perform more tip
adjusts.
7602 University Ave • Lubbock, TX 79423
[phone] • wholesalepayments.com