WideBand 6000 series User manual

WideBand IP
Telep
hone
User’s Manual
Models 6000/7000
WideBand Corporation
4/21/2008

2
Table of Contents
Introduction ...................................................................................................................................... 4
Hardware Overview .................................................................................................................................. 4
Software Overview .................................................................................................................................... 4
Keypad Interface ................................................................................................................................ 5
Configure the IP Phone....................................................................................................................... 6
First Time Lo in ......................................................................................................................................... 6
Default Reset from Keypad ....................................................................................................................... 7
Default Settin .......................................................................................................................................... 7
Application Example .......................................................................................................................... 7
SIP-to-SIP Callin /Answerin ..................................................................................................................... 7
SIP to Direct IP Callin ............................................................................................................................... 8
Direct IP to Direct IP Callin /Answerin .................................................................................................... 8
Direct IP to Direct IP Callin within a NAT Router ..................................................................................... 8
3-Way Conference Call, Call Waitin , Call Hold ........................................................................................ 9
3-Way Conference Callin Application ................................................................................................. 9
Call Waitin Application ........................................................................................................................ 9
Call Hold Application ............................................................................................................................. 9
Call Transfer .......................................................................................................................................... 9
Call Forward .......................................................................................................................................... 9
Phone Configuration ........................................................................................................................ 1
System Information ................................................................................................................................. 10
Phone Book ............................................................................................................................................. 10
Phone Settin s ........................................................................................................................................ 11
Call Forwardin ................................................................................................................................... 11
SNTP Settin ........................................................................................................................................ 12
Volume Settin .................................................................................................................................... 13
DND Settin ......................................................................................................................................... 13
Call Waitin Settin ............................................................................................................................. 13
Dial Plan .............................................................................................................................................. 14
Network .................................................................................................................................................. 15
IP Phone User Manual
IP Phone User Manual

3
WAN Settin s ...................................................................................................................................... 15
LAN Settin s ........................................................................................................................................ 16
DDNS Settin ....................................................................................................................................... 16
VLAN Settin s ...................................................................................................................................... 17
PPTP Settin s ...................................................................................................................................... 17
SIP Settin s .............................................................................................................................................. 18
Service Domain ................................................................................................................................... 18
Port Settin s ........................................................................................................................................ 19
Codec Settin s..................................................................................................................................... 19
Codec ID Settin .................................................................................................................................. 20
DTMF Settin ...................................................................................................................................... 20
RPort Settin ....................................................................................................................................... 20
Other Settin s ..................................................................................................................................... 20
NAT Trans ................................................................................................................................................ 21
STUN Settin ....................................................................................................................................... 21
Others...................................................................................................................................................... 21
Auto Confi uration Settin ................................................................................................................. 21
ICMP Settin ....................................................................................................................................... 21
System Authority ..................................................................................................................................... 22
Save Chan es .......................................................................................................................................... 22
Update ..................................................................................................................................................... 22
Reboot ..................................................................................................................................................... 23
Troubleshooting Configuration ......................................................................................................... 23
The LCD is showin “Ethernet Error!” ..................................................................................................... 23
The LCD is showin “No Service” ............................................................................................................ 23
DO NOT HEAR DIAL TONE? ..................................................................................................................... 23
Copyright © 2008 WideBand Corporation. All Rights Reserved. 04.08

4
Network Protocol
Tone
•
IP v1 (RFC 2543), v2 (RFC 3261)
• IP/TCP/UDP/RTP/RTCP
• IP/ICMP/ARP/RARP/ NTP
• TFTP Client/DHCP Client/PPPoE Client
• Telnet/HTTP erver
• DN Client
• NAT/DHCP erver
• Ring Tone
• Ring Back Tone
• Dial Tone
• Busy Tone
• Programming Tone
Phone
Function
Codec
• Volume Adjustment
• peed Dial Key
• Phone Book
• Flash
• G.711:64kb/s (PCM)
• G.723.1:6.3k / 5.3kb/s
• G.726:16k / 24k / 32k / 40kb/s (ADCPM)
• G.729A:8kb/s (C -ACELP)
• G.729B:adds VAD & CNG to G.729
IP Assignment
• tatic IP
• DHCP
• PPPoE
Voice Quality
ecurity
• VAD: Voice activity detection
• CNG: Comfortable noise generator
• LEC: Line echo canceller
• Packet Loss Compensation
• Adaptive Jitter Buffer
• HTTP 1.1 basic/digest authentication for Web setup
• MD5 for IP authentication (RFC 2069/RFC 2617)
Qo
• To
F
ield
Call Function
NAT Traversal
• Call Hold
• Call Waiting
• Call Forward
• Caller ID
• 3-way conference
• TUN
Configuration
• Web Browser
• IVR/Keypad
DTMF Function
Firmware Upgrade
• In
-
Band DTMF
• Out-Band DTMF
• IP Info
• TFTP
• HTTP
IP erver
• Registrar erver (three IP accounts)
• Outbound Proxy
IP Phone User Manual
1
Introduction
This user’s manual is for the WideBand IP Telephone, models 6000 and 7000. This user’s manual wi
ll
explain the IVR instruction and web configuration for the IP phone. Before using the IP p
hone, some setup
processes are required to make the phone work properly. Please refer to the Setup
Menu for further
information.
1.1 Hardware Overview
The IP phone has the following interfaces for Networking, and one power connector.
Two RJ
-
45 networking interface
s
These two interfaces support 10/100Mps Fast Ethernet.
WAN: Connect to the ADSL modem or router.
LAN: Connect to your PC computer. You can then connect to the Internet through the Internet S
haring
function of the phone adapter.
1.2 Software Overview

5
Key Name
Description
1
“,”, “!”, “?”, “1”, “
-
“
2
“2”, “a”, “b”, “c”, “A”, “B”, “C”
3
“3”, “d”, “e”, “f”, “D”, “E”, “F”
4
“4”, “g”, “h”, “i", “G”, “H”, “I”
5
“5”, “j”, “k”, “l”, “J”, “K”, “L”
6
“6”, “m”, “n”, “o”, “M”, “N”, “O”
7
“7”, “p”, “q”, “r”, “s”, “P”, “Q”, “R”, “ ”
8
“8”, “t”, “u”, “v”,
“T”, “U”, “V”
9
“9”, “w”, “x”, “y”, “z”, “W”, “X”, “Y”, “Z”
0
“0”,
“space”
*
“*”, “.”, “:”, “@”
#
tart dialing process
TRAN FER
Transfer to the other phone number
REDIAL
Redial the same number again
HOLD
Put the call on Hold
MUTE
Mute your side of the conversation
DND
Do Not Disturb functionality
OK
OK, accept setting
DEL
Delete a word or phone number
UP/DOWN
The up and down keys
LEFT/RIGHT
The left and right keys
MENU
how phone configuration menu
PK
Turn on/off peaker Phone
Line1
–
Line3
Available conversation lines
M1
–
M5
The 5 speed dial numbers
Conf
Three
-
way conferencing
Call In
The list of incoming calls
Call Out
The list of outgoing calls
Volume +/
-
Alter volume settings
IP Phone User Manual
2 Keypad I
nterface

6
IP Phone User Manual
3
Configure the IP Phone
The IP phone provides a built-in web server, so you can use a web browser to configure the p
hone.
First, open a browser and type the IP address of the phone, specifying port 9999. Example
:
http://192.168.123.1:9999
The default LAN port IP is 192.168.123.1, with a DHCP s
erver enabled. The default WAN port has
DHCP client enabled; the IP would be automatically assigned if it is connected to a network with
a
DHCP server.
3.1
First Time Login
STEP 1
-
Power Up and Connect the Phone
•
Connect the
WAN Port to a NAT Router or ADSL Modem using a Category 5 network
cable. Then connect the LAN Port to a PC, also using a Category 5 network cable.
• Connect the 9V power adapter to the phone’s power socket.
• The LCD Panel s
hould then light up, showing the date, time, and “No Service” if a SIP
account is not yet set up.
•
Pick up the phone, and the LCD Panel will show “IP Dialing…”. You should hear a ring back
tone. If not, please make sure the RJ-45 WAN port is connected properly.
STEP 2
–
Set Up the VoIP Account
•
To find the phone’s IP address from the phone’s keypad, press
the MENU key, then arrow
down to the “4. Network” option and hit ENTER. Then, arrow down to the “5. Status
” and hit
ENTER. The MENU key is used for escape, and the ENTER key for selection. The defau
lt
IP address is 192.168.123.1.
•
Next, from your PC, open a browser (Internet Explorer), and enter “http://<IP address of IP
Phone>:9999” (e.g.
http://192.168.123.1:9999
”
) as follows:
•
The default login settings are a user named “root”, with the password “test”.
There is
another, limited account named “user”, also with the password “test”. If you use the root
account to log in, you can configure all of the setti
ngs.
•
Click “SIP Settings”->”Account Settings” to set up a SIP account in your IP p
hone.

7
IP Phone User Manual
Please refer to
section
5.5 for details.
Once you change the setting in the Web Management
interface, please remember to click the “Submit” button on that page.
Then, you will need to
save the settings.
•
The LCD panel will show the date, time, and registered <phone number>
after successful
SIP registration.
STEP 3
–
Make your First Call
•
Pick up the handset; you should now hear a dial tone.
•
Enter the phone number you would like to call, optionally ending with a ‘#’ (e.g. 1003#). The
‘#’tells the phone to call the number immediately. Dialing without # will not call until the auto
dial timer (default=5 seconds) elapses.
3.2
Default Reset from Keypad
To restore
the factory defaults using the phone’s keypad, press MENU, and arrow down to the “7.
Administrator” option, and press ENTER. Then, arrow down to the “3. Default setting” option, and
press ENTER. Finally, select “1. Load default”. The LCD panel will read Loading Program,
and
System Initialized. Please use the MENU key for escape, and the ENTER key for selection.
Then,
reboot the phone (option 7 in the Administrator menu).
3.3
Default Setting
LAN IP Address:
192.168.123.1
WAN IP Address:
Dynamic Address/DHCP
Web Management Page
Login Name: root
Password: test
4
Application Example
4.1 SIP-to-
SIP Calling/Answering
Applications:
Both parties are registered to a SIP server with either fixed real IP or private IP behind a
NAT router.
The SIP-to-SIP calling works when both calling and answering parties are registered to a
SIP server
with
given registered phone numbers.

8
IP Phone User Manual
Configurations:
•
Select “DHCP Client”, and bridge “ON” in the “Network / Network settings” page
• Remember to click the “Submit” button,
• Select Active “ON” in the “SIP settings / Service Domain” page
• Enter the Register Name, Register Password, Proxy Server, and Outbound Proxy,
• Select “ON” in “NAT settings / STUN setting” page, if Outbound Proxy is NOT available.
•
Upon successful SIP registration, the LCD will show registered <phone number>.
Callings:
•
Pick up the phone, and you should hear a dial tone.
• Press 16
88# or 1688 to call the party with the registered SIP phone number 1688. Note that
the # key will dial out the number immediately. Dialing without # will not dial out until the auto
dial timer (default=5 seconds) elapses.
4.2
SIP to Direct IP Calling
Applications:
The application is for the calling party with an ADSL connection. The calling party is registered to a
SIP
server with either a fixed real or private IP, behind a NAT router. The answering party has a
fixed real
IP.
Configurations:
•
Same as in Example 4.1
• Select “ON” in “NAT settings / STIN setting” page, if Outbound Proxy is NOT available.
•
Upon successful SIP registration, the LCD will show registered <phone number>.
Calling
:
•
Press Hand-Free key for speakerphone, and you should hear a dial tone.
•
Press 211*21*191*4# or 211*21*191*4 to call the party with the real IP address of
211.21.191.4. In a moment, you should hear a ring back tone, and wait for the VoIP called
party to answer.
4.3
Direct IP to Direct IP Calling/Answering
Applications:
The applications are for ADSL connection without a NAT router. Both parties have fixed real IP
addresses
.
SIP server registrations are not required in this application.
Configurations:
•
Select “Fixed IP”, and bridge “ON” in the “Network / Network settings” page
• Enter the items of IP, Subnet Mask, and Gateway IP
•
Click the “Submit” button
Callings:
•
Pick up the phone, and you should hear a dial tone.
•
Press 211*21*191*4# or 211*21*191*4 to call the party with the real IP address of
211.21.191.4. Note that # key will dial out the number immediately. Dialing without # will not
dial out until the auto dial timer (default=5 seconds) elapses
. In a moment, you should hear a
ring back tone, and wait for the VoIP called party to answer.
4.4 Direct IP to Direct IP Calling within a
NAT Router
Applications:
For the calling party with an ADSL connection behind a NAT router, this d
irect IP calling can work when
the answering parties have
fixed private IP addresses within the same VPN network, or with fixed real
IP addresses:

9
IP Phone User Manual
Configurations:
•
Select “Fixed IP”, and bridge “ON” in the “Network / Network settings” page
• Enter the items of IP, Subnet Mask, and Gateway IP
•
Click the “Submit” button
Callings:
•
Pick up the phone, and you should hear a dial tone.
•
Press 192*168*1*51# or 192*168*1*51 to call the party with the private IP address of
192.168.1.51. Press 211*21*191*4 to call the party with the real IP address of 211.21.191.4.
In a moment, you should hear a ring back tone, and wait for the called party to answer.
4.5 3-
Way Conference Call, Call Waiting, Call Hold
4.5.1 3-
Way Conference Calling Application
This is for 3-way conference call among Parties A, B, and C. Three parties are registered to a
SIP
server with either fixed real IP or private IP. The Flash/Transfer key is used to switch to the other
phone line or HOLD, and is quite useful for the 3
-
way conference call and the call waiting function.
Cal
ling:
•
Make a phone call from Party A to the first phone number Party B.
•After the first call is established, press HOLD key (or Flash key) from Party A to hold the call,
and Party A should hear a dial tone.
•Make another phone call from Party A to the second phone number Party C.
•
After the second call is established, press CONF key from Party A to join in Party B for a
three-way conference call.
4.5.2
Call Waiting Application
When a new call is coming while you are talking, you can push the HOLD / FLASH key to switch to the
new call. You can push the HOLD / FLASH key t
o switch between the two calls.
4.5.3
Call Hold Application
You can push the HOLD key to hold the current call for a while, then
push HOLD key again to resume
talking.
4.5.4
Call Transfer
You can transfer the current call to another user using the Call Transfer function
.
•
While Party A is having a phone call with Party B, and Party A would like to transfer the call
to Party C.
• Party A should press HOLD key, a dial tone will
then be heard. Party A should then press
TRANSFER key, followed by Party C’s number and a “#” number.
• Then Party A’s call will end, and Party C’s phone will
ring. Once Party C picks up the call, he
can speak to Party B.
Alternative Way to Transfer a Call
•
While Party A is having a phone call with Party B, and Party A would like to transfer the call
to Party C.
• Party A will press the TRANSFER key, and a dial tone will be heard. Party A will
then dial
Party C’s number. Once a Waiting tone is heard, Party A should hang up.
•
Party C’s phone will ring. Once Party C picks up the call, he can speak to Party B.
4.5.5
Call Forward
You can forward incoming call
s
to a third
-
party
.
•
Set up the Call Forward Number using the Web Configuration (Refer to 3.2.1), or u
sing
the LCD Menu (“Phone Setting” -> “Call Forward”)
•
Press the FORWARD key to enable Call Forwarding

10
IP Phone User Manual
5
Phone Configuration
5.1
System Information
When you login the web page, you can see the phone’s current system information, such as
the
firmware version, company
name, etc. You will also see a menu of configuration categories on the left
side.
5.2
Phone Book
The phone book contains Speed Dial settings. If you want to use speed dial, just press
the speed dial
number (from 0~9), then press “#”.
Entry Name: Speed dial number
Number or URL: Real address to be dialed
Check the examples for details.