Widex AIKIA-m User manual

User instructions
AIKIA-m
Behind-the-ear

2 3
General
Hearing aids, accessories and batteries
should not be disposed of with normal
household waste. Please consult your na-
tional Widex distributor for advice on how
to dispose of these items.
Important
The hearing aid, ear-set and accessories shown in
these instructions may not look the same as the
ones you have. We furthermore reserve the right
to make any changes considered necessary.

4 5
General
Contents
Thank you…...........................................6
Ear-set solutions.......................................7
The hearing aid........................................8
Right/left identification................................ 9
The battery...........................................10
Inserting the battery...............................10
Removing the battery .............................12
Low battery indication.............................13
Battery drawer without a nail grip. . . . . . . . . . . . . . . . . . 14
Turning the hearing aid on and off . . . . . . . . . . . . . . . . . . . . 15
Possible start-up settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Automatic volume adjustment. . . . . . . . . . . . . . . . . . . . . . . . 16
Listening programs...................................17
Switching between the listening programs. . . . . . . . . 18
Remote control.......................................19
Using a telephone....................................19
Hearing aid with an earmould . . . . . . . . . . . . . . . . . . . . . . . . . 20
Positioning the hearing aid and earmould. . . . . . . . . . . . . 21
Removing the hearing aid and earmould . . . . . . . . . . . . . . 22
Cleaning .............................................23
The hearing aid....................................24
The microphone openings. . . . . . . . . . . . . . . . . . . . . . . . . 24
The earmould .....................................25
Changing the tubing .................................26
Hearing aid with an instant ear-tip . . . . . . . . . . . . . . . . . . . . 27
Right/left identification...............................28
Positioning the hearing aid and instant ear-tip . . . . . . . . 29
Removing the hearing aid and instant ear-tip. . . . . . . . . . 30
Cleaning .............................................31
The hearing aid....................................32
The microphone openings. . . . . . . . . . . . . . . . . . . . . . . . . 32
The ear-set ........................................32
Changing the ear-set .................................35
Assembling a new ear-set.............................36
Tubing and ear-tip size ...............................37
The anchor...........................................38
Hearing aid with a custom ear-tip . . . . . . . . . . . . . . . . . . . . . 42
Right/left identification...............................43
Positioning the hearing aid and custom ear-tip . . . . . . . . 44
Removing the hearing aid and custom ear-tip . . . . . . . . . 45
Cleaning .............................................46
The hearing aid....................................47
The microphone openings. . . . . . . . . . . . . . . . . . . . . . . . . 47
The ear-set ........................................47
Changing the tubing .................................50
Assembling a new ear-set.............................51
Tubing size...........................................52
In case of malfunction.................................53
Caring for your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Your hearing aid ......................................59

6 7
General
Thank you…
… for choosing a Widex hearing aid.
Your hearing aid is a sophisticated instrument that can
be adjusted to your requirements in consultation with
your hearing care professional.
All illustrations in this booklet
show a right-ear hearing aid.
Unless otherwise stated, the
same principles apply to the left
ear.
We hope you will be pleased with your new Widex
hearing aid.
Ear-set solutions
Several ear-set solutions are available for your hearing
aid. Below, your hearing care professional can tick the
solution chosen for you.
❑Earmould ❑Instant
ear-tip
❑Custom
ear-tip
Important
Unless otherwise indicated, the information provided
in this booklet applies to all three ear-set types. In addi-
tion to the general instructions, please be sure to read
the sections that apply to your specific ear-set solution.

8 9
General
The hearing aid
The illustration below shows the hearing aid without
the ear-set.
1. Microphone openings
2. Program button is available on some models.
3. On/off function
4. Nail grip
Right/left identification
If you wear hearing aids on both ears,
the hearing aids can be provided with
coloured marks (red mark = right and
blue mark = left).
The arrow shows the position of the
identification mark.
1
2
3
4

10 11
General
The battery
We recommend zinc-air batteries. Use a size 10 for
your hearing aid.
To obtain replacement batteries, please consult your
hearing care professional. It is important to take note of
the expiry date and the recommendations regarding
disposal of used batteries on the battery pack.
Inserting the battery
Before inserting a new battery in the
hearing aid, remember to remove the
adhesive tab. Once the tab has been
removed, the battery will start func-
tioning after a few seconds. Do not
use batteries on which there is a sticky residue from the
tab or other unwanted substance.
1. Use the nail grip to open the battery drawer. Do not
press the battery drawer beyond the open position.
2. Place the battery in the drawer so that the plus (+)
sign on the battery is facing in the direction indicat-
ed by the plus (+) sign printed on the round battery
holder (see the long arrow). You can use the battery
magnet provided to steer the battery into place.
If the battery drawer does not close easily, the battery
is incorrectly inserted.
Always place the battery in the actual battery drawer
as illustrated and not in the open space inside the
hearing aid.
+
+
1
2

12 13
General
Removing the battery
1. Open the battery drawer as previously described.
Place the hearing aid on the cloth provided on a
clean, plane surface and turn it as illustrated.
2. Supporting the drawer with your finger, use the
battery magnet provided to push the battery out of
the battery drawer from the minus side.
Low battery indication
If you hear four rapid beep-tones while wearing your
hearing aid, it is an indication that the battery is nearly
exhausted. Once the battery is totally exhausted, the
hearing aid will be completely silent. Exactly how long
the hearing aid will function after the low battery indi-
cation varies from one case to another. We recommend
that you always have a spare battery with you.
For adjustment of the beep-tone level or disabling of
the function, please consult your hearing care profes-
sional.
Never leave an exhausted battery in the hearing aid.
Exhausted batteries may leak, damaging the hearing
aid.
1 2

14 15
General
Battery drawer without a nail grip
The hearing aid may be provided
with a battery drawer without a
nail grip, which means that you
need a tool to open the battery
drawer. This type of drawer can be
a good choice if the hearing aid is
worn by a child. A special tool for
opening the drawer will be includ-
ed with this drawer.
The battery drawer is opened as illus-
trated.
Turning the hearing aid on and off
The battery drawer of your hearing aid also functions
as the on/off switch.
1. Close the battery drawer to turn on the hearing aid.
2. Open the battery drawer to turn off the hearing aid.
Please remember to turn off the hearing aid when it is
not in use. Remove the battery if the hearing aid will
not be used for several days.
1 2

16 17
General
Possible start-up settings
The hearing aid can be set to start up in two different
ways:
• In the standard start-up setting the hearing aid mini-
mises whistling while it is being placed on the ear.
• The alternative is a setting in which the hearing aid
whistles slightly while you place it on the ear.
Together with your hearing care professional you can
choose the start-up setting that best suits your needs.
Automatic volume adjustment
The hearing aid volume is adjusted automatically in
accordance with your sound environment.
Listening programs
Your hearing aid may be provided with up to two lis-
tening programs intended for specific listening situa-
tions.
At the back of this booklet your hearing care profes-
sional can list the listening programs that are available
in your hearing aid. If your needs change over time, the
combination of listening programs can be altered. You
can choose from the following programs:
Master: Standard program
Acclimatisation: Has the same features as the Master
program, but provides slightly less amplification.
Music: For listening to music.
TV: For listening to the TV.
Important
If the volume in your hearing aid is generally too loud
or too weak, or if the reproduced sounds are distorted,
or if you would like any further information, consult
your hearing care professional.

18 19
General
Switching between the listening
programs
If your hearing aid model is provided
with a program button, you can
switch between the listening pro-
grams by pressing this button. Beep-
tones will tell you which program you
have chosen:
Program 1: One short beep
Program 2: Two short beeps
Remote control
Some hearing aid models may be pro-
vided with a remote control. These
hearing aids have no program button. If
your hearing aid has a remote control,
please refer to the user’s instructions for
the remote control.
Using a telephone
When using a telephone, we rec-
ommend that you hold the tele-
phone against your head at an
angle above your ear, rather than
directly against the ear. If the
sound is not optimal, try moving
the telephone earpiece to a slightly
different position.

20 21
Hearing aid with an earmould
Hearing aid with an earmould
The ear-set consists of the following parts:
1. Earhook
2. Tubing
3. Earmould
3a. Sound bore
3b. Vent
Positioning the hearing aid and earmould
1. Insert the earmould in the ear canal while holding
the lower part of the tubing.
2. It may help to pull the outer ear backwards and up-
wards with the opposite hand.
3. Place the hearing aid behind the ear, so that the
hearing aid earhook rests comfortably on the ear,
close to your head.
1 2
3
2
1
3
3a
3b

22 23
Hearing aid with an earmould
Removing the hearing aid and earmould
1. Remove the hearing aid from its position behind
the ear.
2. Carefully pull the earmould out of the ear canal,
while holding the lower part of the tubing.
If it is difficult, you can try to move the earmould care-
fully from side to side while pulling it out. It may also
help to pull the outer ear backwards and upwards with
the opposite hand.
Cleaning
The following cleaning accessories are available for the
hearing aid and ear-set:
1. Soft cloth
2. Wax removing tool
Contact your hearing care professional if you need ad-
ditional supplies of cleaning accessories.
12
1 2

24 25
Hearing aid with an earmould
The hearing aid
Clean the hearing aid with the
soft cloth after use. Never use
water or cleaning solutions to
clean the hearing aid.
The microphone openings
Clean the microphone openings
by passing the wax removing
tool straight through the open-
ings.
If you feel resistance, withdraw
the tool and try again. Use only
the wax removing tool provided.
When the hearing aid is not in
use, the battery drawer should
be left open, so as to ventilate
the hearing aid and allow it to
dry.
The earmould
Make sure that your earmould is clean and free of ear-
wax and moisture. Never use alcohol or other cleaning
solutions to clean the earmould.
Cleaning the earmould:
1. Disconnect the earmould from the tubing.
2. Clean the vent with the wax removing tool.
3. Clean the sound bore with the wax removing tool.
12
3

26 27
Hearing aid with an instant ear-tip
4. At least once a week, disconnect the earmould
from the tubing and rinse the earmould thoroughly
in lukewarm water. Allow it to dry overnight.
5. If there is still moisture in the earmould, use a blow-
er or similar to blow it dry before attaching the
earmould to the tubing.
Changing the tubing
If your ear-set tubing becomes slack, stiff, yellow or
cracked, replace the tubing.
For further supplies of tubing or if the earmould no
longer fits your ear, contact your hearing care profes-
sional.
45
Hearing aid with an instant ear-tip
The ear-set consists of the following parts:
1. Tubing with
1a. hook
1b. anchor
2. Instant ear-tip

28 29
Hearing aid with an instant ear-tip
Right/left identification
The ear-set tubing is available in
different lengths for the right and
left ear, respectively. The individual
size is printed on the tubing. Red
print indicates that it is for the right
ear, and blue print that it is for the
left ear.
Positioning the hearing aid and instant
ear-tip
1. Place the hearing aid behind the ear, so that the
tubing rests comfortably on the ear, close to your
head.
2. Insert the ear-tip in the ear canal while holding the
lower part of the tubing.
Make sure that the anchor is positioned correctly, se-
curing the position of the ear-set.
Check at regular intervals that the hearing aid and ear-
set are positioned correctly.
21
Important
We do not recommend wearing the hearing aid with-
out the anchor for the instant ear-tip solution. If the
hearing aid is not secured by the anchor, it can fall off
your ear and be lost.

30 31
Hearing aid with an instant ear-tip
Removing the hearing aid and instant
ear-tip
1. Remove the hearing aid from its position behind
the ear.
2. Carefully pull the ear-tip out of the ear canal, while
holding the lower part of the tubing.
Cleaning
The following cleaning accessories are available for the
hearing aid and ear-set.
1. Soft cloth
2. Wax removing tool
3. Cleaning thread
Contact your hearing care professional if you need
additional supplies of cleaning accessories.
12
3
1 2

32 33
Hearing aid with an instant ear-tip
The hearing aid
Clean the hearing aid with the
soft cloth after use. Never use
water or cleaning solutions to
clean the hearing aid.
The microphone openings
Clean the microphone openings
by passing the wax removing
tool straight through the open-
ings.
If you feel resistance, withdraw
the tool and try again. Use only
the wax removing tool provided.
When the hearing aid is not in
use, the battery drawer should
be left open, so as to ventilate
the hearing aid and allow it to
dry.
The ear-set
Make sure that the ear-set is clean and free of earwax,
moisture or the like. Otherwise the ear-tip may come
off.
Wipe the ear-set with the soft cloth at regular intervals.
Never use alcohol or other cleaning solutions to clean
the ear-set.
Cleaning a blocked tubing:
1. Grip the hearing aid between your thumb and in-
dex finger. With your other hand grip the tubing
and pull straight apart as indicated by the arrow. Al-
ternatively, a small tool is available for removing the
tubing. Contact your hearing care professional if
you want more information.
2. Pull the ear-tip off the tubing.
3. Pass the cleaning thread through the tubing. Pull
the thread out at the other end.
2
1
3

34 35
Hearing aid with an instant ear-tip
If necessary, the ear-tip can be
rinsed:
Pull the ear-tip off the tubing.
Rinse the ear-tip thoroughly in
lukewarm water. Allow it to dry
overnight.
Changing the ear-set
The ear-set should be changed on a regular basis. The
life of the ear-set is individual and depends on a
number of factors, such as how much the hearing aid is
used and the type of earwax.
If one of the ear-set elements becomes slack, stiff, yel-
low or cracked, replace the ear-set.
For further supplies of ear-sets or if the ear-tip size no
longer fits your ear, contact your hearing care profes-
sional.

36 37
Hearing aid with an instant ear-tip
Assembling a new ear-set
Push the ear-tip onto the
tubing. It is very important
that the ear-tip is firmly se-
cured.
Click the ear-set onto the top
of the hearing aid as illus-
trated.
Tubing and ear-tip size
The ear-set must fit your ear exactly. It is important to
choose the correct tubing length and ear-tip size in or-
der to ensure a good and comfortable fit.
At the back of this booklet your hearing care profes-
sional can write down the sizes selected for you.

38 39
Hearing aid with an instant ear-tip
The anchor
The anchor is supplied separately from
the rest of the ear-set and can be used
in different ways. First it is shown how
the anchor can be used without prior
trimming:
1a. Pull the pointed end of the anchor through the
upper hole on the side of the tubing until the an-
chor is stopped by the grip at the end. The angled
grip should be pointing towards the hearing aid.
1b. Your ear-set is now ready for use and is placed so
that it rests comfortably in your ear.
The anchor can also be trimmed to fit your ear. There
are several ways of doing this. Two such examples are
shown here:
Example 1
1a. Pull the pointed end of the anchor through the
upper hole on the side of the tubing until the an-
chor is stopped by the grip at the end. The angled
grip should be pointing towards the hearing aid.
1b. Guide the pointed end of the anchor through the
lower hole to form a loop.
1c. When the loop is the correct size, cut off any ex-
cess with scissors or similar.
1b
1a 1b
1c
1a