Widex Inteo IN-9 User manual

User’s instructions
The Inteo Series
IN-9
Behind-the-ear

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Your hearing aid, earmould and accessories may not
look exactly the same as in these user’s instructions.
We furthermore reserve the right to make any chang-
es considered necessary.
Hearing aids and their accessories should
not be disposed of with normal house-
hold waste. Please consult your national
Widex distributor for advice on how to
dispose of your hearing aid.

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Contents
Your new Inteo hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Inteo (IN-9) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
The battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Battery type . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Inserting the battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Changing the battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Turning the hearing aid on and off. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Left/right identification . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Placing Inteo on/in the ear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Possible settings when turning on your hearing aid . . . . . . . . . . . . . . . 14
Removing Inteo . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 15
Automatic adjustment of loudness. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Fine tuning loudness . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Listening programs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Switching between the listening programs . . . . . . . . . . . . . . . . . . . . 23
Keeping Inteo clean. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
Cleaning accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 25
The hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
The earmould. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Caring for your hearing aid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Good advice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Audio input . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
FM systems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Remote control . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
In case of malfunction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40

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Your new Inteo hearing aid
Thank you for choosing a Widex hearing aid. Inteo is
a hearing aid that allows you to be part of the process
of tailoring the sound to your individual hearing loss
and lifestyle requirements.
We recommend that you read the entire booklet to
get full satisfaction from your new Inteo hearing aid.
We hope you will be pleased with your new
Widex hearing aid.

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Inteo (IN-9)
1. Microphone openings, where the sound enters
the hearing aid.
2. Volume control is available in some Inteo
models. It makes it possible to fine tune the
automatically adjusted loudness.
3. Program button, which allows you to choose
between different listening programs.
4. On/off switch.
5. Battery drawer with a nail grip for easy
opening.
6. Earhook.
7. Plastic tubing.
8. Earmould.
9. Sound outlet.
10. Relief vent for
aeration of the
ear canal.
1.
2.
3.
4.
5.
6.
7.
8.
1.
9.
10.

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The battery
Battery type
The recommended battery type for your Inteo hear-
ing aid is:
Zinc Air battery type 13
To obtain replacement batteries, please consult your
hearing care professional. Please note the expiry
date and the recommendations regarding disposal of
used batteries on the battery pack. To ensure proper
battery function, do not use batteries past the expiry
date. Because they are Zinc Air type batteries, they
need air to work. Therefore, do not remove the adhe-
sive tab until just before inserting the battery in the
hearing aid. Once the tab has been removed, the bat-
tery will start functioning after a few seconds. The
battery life will depend on a number of factors, such
as the setting of your hearing aid, how many hours
you use it daily and the listening environments in
which you use it.

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Inserting the battery
Before inserting a new battery in
your hearing aid, remember to re-
move the adhesive tab. Do not use
batteries on which there is a sticky
residue from the tab or other un-
wanted substance.

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Push the nail grip upwards to
swing open the battery drawer.
The nail grip is located on the op-
posite side of the on/off switch at
the bottom of the hearing aid.
The plus (+) sign of the battery must face upwards. If
the battery drawer does not close easily, the battery
is incorrectly inserted.

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Changing the battery
If you hear four rapid beep-tones while wearing your
hearing aid, it is an indication that the battery is
nearly exhausted. Once the battery is totally ex-
hausted, the hearing aid will be completely silent.
Exactly how long the hearing aid will function after
the beep-tones varies from one case to another. We
recommend that you always have a spare battery
with you.
For adjustment of the beep-tone level or disabling of
the function, please consult your hearing care pro-
fessional.
Never leave an exhausted battery in the hearing aid.
Exhausted batteries may leak, which could damage
the hearing aid. When changing batteries, it is a good
idea to hold the hearing aid over a table or a carpet,
in case you drop the hearing aid or battery.

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Turning the hearing aid on and off
The battery drawer is placed at
the bottom of the hearing aid.
The battery drawer also func-
tions as the on/off switch.
The hearing aid is turned on
when the switch is pushed up-
wards, and off when the switch
is pushed downwards.
The word “OFF” is clearly visi-
ble on the switch when the
hearing aid is turned off.
Please remember to switch the
hearing aid off when it is not in use. Remove the bat-
tery if the hearing aid will not be used for several
days.

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Left/right identification
If you wear hearing aids on
both ears, your hearing care
professional can put coloured
marks on your hearing aids so
you can easily see which is for
the left ear and which is for the
right ear (red mark = right and
blue mark = left).

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Placing Inteo on/in the ear
Insert a battery in your hearing aid. First insert the
earmould in the ear canal while holding the lower
part of the tubing. It may also help to pull the outer
ear backwards and upwards with the opposite hand.

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Once the earmould has been inserted, you place the
hearing aid behind the ear, so that the hook rests
comfortably on the ear, close to your head.

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Possible settings when turning on
your hearing aid
Your hearing aid can be set to start up in two diffe-
rent ways. In the standard start-up setting your
hearing aid may whistle slightly while you insert the
earmould in the ear. An alternative is a setting where
the hearing aid actively suppresses whistling while
the earmould is being inserted in the ear. Together
with your hearing care professional you can choose
the start-up setting that suits your needs best.

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Removing Inteo
Turn off your hearing aid before removing it. First
remove the hearing aid from its position behind the
ear. Carefully pull the earmould out of the ear canal,
while holding the lower part of the tubing. If it is dif-
ficult, it may help to try to move the earmould care-
fully from side to side while pulling it out. It may also
help to pull the outer ear backwards and upwards
with the opposite hand.

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Automatic adjustment of loudness
Inteo adjusts loudness automatically in accordance
with your sound environment. Several thousand
times per second, Inteo analyses the surroundings
and tailors its sound accordingly. With Inteo you do
not have to think about adjusting the volume – it
happens quite automatically.
Important: If the volume in your hearing aid is too
loud or too weak, or if the reproduced sounds are dis-
torted, or you would like any further information,
consult your hearing care professional.

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Fine tuning loudness
Your hearing aid may be pro-
vided with a volume control,
shaped like a small lever. Push
the lever upwards to raise the
automatically set volume.
Push the lever downwards to
lower the volume. Use short
touches for minor corrections
of the volume. Faster adjustments are obtained by
keeping the lever pressed for some seconds.
Each time you operate the volume control, you will
hear a beep-tone. For modification of the beep-tones
or disabling of the beep-tone function or volume
control, please consult your hearing care profession-
al.

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Any adjustment of the volume setting will be can-
celled when your hearing aid is turned off.

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Listening programs
Your Inteo hearing aid may be provided with up to
five listening programs optimised for different lis-
tening situations. Your hearing care professional can
help you select the programs that are of use to you
and make them available on the hearing aid program
button. If your needs change over time, the combi-
nation of listening programs can be changed. In
these user’s instructions, the hearing care profes-
sional can list the listening programs that are availa-
ble in your hearing aid (see page 22). You can choose
from the following programs:

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Inteo Master: This listening program is Inteo’s
standard program. In the Master program all the au-
tomatic functions of the hearing aid work to ensure
audibility, speech intelligibility and comfort in all lis-
tening situations.
Acclimatization program: This listening program
has the same features as the Master program, but
provides slightly less amplification. The listening
program is ideal if this is your first hearing aid and
you want to become used to all the new sounds grad-
ually.
Music: This listening program is ideal for listening
to music.
TV: This listening program is ideal for listening to
the TV.
Comfort: This listening program is ideal for ensur-
ing listening comfort in both noisy and quiet envi-
ronments.