Widex BEYOND B-F2 RIC User manual

USER INSTRUCTIONS
THE WIDEX BEYOND™ HEARING AID
B-F2 model
RIC/RITE
Receiver-in-canal/Receiver-in-the-ear

YOUR HEARING AID
(To be filled out by the hearing care professional)
Your hearing aid series:
PROGRAMS
Universal Audibility Extender
Quiet Audibility Extender
Transport Audibility Extender
Urban Audibility Extender
Party Audibility Extender
Music Audibility Extender
T Audibility Extender
T Audibility Extender
SPECIAL PROGRAMS
Zen Audibility Extender
Phone Audibility Extender
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SMARTTOGGLE PROGRAMS
Zen+ Audibility Extender
Phone+ Audibility Extender
NOTE
The description and use of the Phone and Phone+ programs in this user guide
refer only to normal phone conversations, not phone conversations using direct
streaming from your smartphone.
NOTE
Read this booklet and the booklet "Ear-sets for Widex hearing aids" carefully
before your start using your hearing aid.
NOTE
This hearing aid allows direct wireless control and sound streaming from smart-
phones and other devices. For more help and information contact your hearing
care professional or visit www.widex.com/BEYOND.
This hearing aid works wirelessly with the Beyond App. We take no responsibili-
ty if the hearing aid is used with any third part App or if the Beyond App is used
with any other device.
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CONTENTS
YOUR HEARING AID...................................................................................6
Welcome...........................................................................................................6
Important safety information.........................................................................7
THE HEARING AID......................................................................................9
Indications for use........................................................................................... 9
Intended use.....................................................................................................9
The battery.......................................................................................................9
Sound signals...................................................................................................11
How to tell right from left..............................................................................12
Turning the hearing aid on and off...............................................................12
Putting on and removing the hearing aid...................................................13
Programs.........................................................................................................14
Sound and program adjustment..................................................................16
Using a phone with your hearing aids......................................................... 17
CLEANING.................................................................................................18
Tools.................................................................................................................18
Cleaning the hearing aid................................................................................18
ACCESSORIES..........................................................................................20
Compatibility with smartphones.................................................................20
TROUBLESHOOTING................................................................................ 22
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REGULATORY INFORMATION.................................................................. 24
EC directives...................................................................................................45
FCC and IC statements..................................................................................45
SYMBOLS.................................................................................................49
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YOURHEARINGAID
Welcome
Congratulations on your new hearing aid.
Use your hearing aid regularly, even if it takes some time getting used to it.
Infrequent users don’t usually get the full benefit of a hearing aid.
NOTE
Your hearing aid and its accessories may not look exactly as illustrated in this
booklet. We also reserve the right to make any changes we consider necessary.
Your hearing aid at a glance
1
2
3
1. Push button
2. Nail grip
3. Earwire
4
4. Battery compartment
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Important safety information
Read these pages carefully before you begin using your hearing aid.
Hearing aids and batteries can be dangerous if swallowed or used im-
properly. Swallowing or improper use can result in severe injury or even
fatalities. In case of ingestion, contact a doctor immediately and the 24
Hour National Button Battery Ingestion Hotline at [phone].
Take your hearing aids out when you are not using them. This will help to
ventilate the ear canal and prevent ear infections.
Contact your doctor or hearing care professional immediately if you sus-
pect you may have an ear infection.
Remove your hearing aids before showering, swimming or using a hair
dryer.
Do not wear your hearing aids when applying perfume, spray, gels, lotion
or cream.
Do not dry your hearing aid in a microwave oven - this will ruin it.
Never use other people’s hearing aids and never allow others to use
yours, as this could damage your hearing.
Never use your hearing aids in environments where there may be explo-
sive gases, such as in mines, etc.
Keep hearing aids, their parts, accessories and batteries away from chil-
dren.
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Never try to open or repair the hearing aid yourself. Contact your hearing
care professional if you need to have your hearing aid repaired.
Your hearing aids contain radio communication technology. Always ob-
serve the environment in which you are using them. If any restrictions ap-
ply, you must take precautions to comply with these.
Your hearing aid is very powerful and it can play sounds that exceed a
level of 132 dB. There may therefore be a risk of damaging your remain-
ing hearing.
Do not expose your hearing aids to extreme temperatures or high humid-
ity, and dry them quickly if they get wet, or if you perspire heavily.
Your hearing aids should be stored and transported within the temperature
and humidity ranges of -20°C to +55°C (-4°F to 131°F) and 10%-95% rH.
Storage and transportation up to 60°C (140°F) with 10%-95% rH can be ac-
cepted in shorter periods (duration of max. of 2 weeks).
Your hearing aids are designed to operate from 0°C (32°F) to 50°C (122°F).
For more information about your hearing aids, visit: www.widex.com.
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THEHEARINGAID
Indications for use
The hearing aids are indicated for individuals with a range of hearing loss
from minimal (10dB HL) to severe-to-profound (100 dB HL)] and all hearing
loss configurations.
They are to be programmed by licensed hearing care professionals (audiol-
ogists, hearing aid specialists, otolaryngologists) who are trained in hearing
(re)habilitation and tinnitus management.
Intended use
The hearing aids are intended as air conduction amplification devices to be
used in everyday listening environments. The hearing aids may be equipped
with the Zen program intended to provide a relaxing sound background (i.e.
music/noise source) for adults older than 21 years who desire to listen to
such a background in quiet.
The battery
Use a type 312 zinc-air battery for your hearing aid.
Always use a fresh, new battery that is precisely the kind recommended by
your hearing care professional.
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NOTE
Check that the battery is completely clean and free of any residue before insert-
ing it in the hearing aid. Otherwise your hearing aid may not function as expec-
ted.
Never attempt to recharge your hearing aid batteries, as they could ex-
plode.
Never leave a flat battery in the hearing aids while storing them. It could
leak and ruin your hearing aid.
Dispose of used batteries as indicated on the packaging and take note of
the expiry date.
Low battery indication
When the battery is weak, a sound signal will play. If the battery drains sud-
denly there may however be no warning. We recommend carrying a spare
battery with you wherever you go.
Changing the battery
To change the battery, do as follows:
Take the adhesive tab off the new battery and make
sure there is no sticky substance left on it. Let it
"breathe" for 60 seconds.
Use the nail grip to gently swing the battery door
open and remove the old battery.
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Now place the new battery in the drawer as shown.
Close the drawer. If it doesn't close easily, the battery
is not placed correctly.
If you are not using the hearing aid for a few days, re-
move the battery.
NOTE
Avoid dropping your hearing aid - hold the hearing aid above a soft surface
while changing the battery.
Tamper-resistant battery drawer
If the hearing aid is going to be used by a child, you can ask your hearing
care professional to provide it with a tamper-resistant battery door.
To open battery drawer, use the special tool you've re-
ceived, and do as illustrated.
Sound signals
Your hearing aid plays sounds to inform you that certain features have been
activated or that you have changed programs. These sounds can be spoken
messages or tones.
Ask your hearing care professional to turn these sounds off if you don't need
them.
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Lost partner
(Only available in 440-series)
Your hearing care professional can turn on a feature in your hearing aid that
warns you whenever it loses contact with the hearing aid in the opposite
ear. You will hear a spoken message in your ear.
How to tell right from left
The hearing aid for your right ear has a red mark. The hearing aid for your
left ear has a blue mark.
Turning the hearing aid on and off
To turn the hearing aid on, close the battery drawer.
The hearing aid will play a sound signal to indicate that
it is on, unless your hearing care professional has deac-
tivated this function.
To turn off the hearing aid, push the battery drawer
downwards.
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NOTE
You can also cup the hearing aid in your hand to verify that it is turned on. If it's
on, it will whistle.
Don't forget to turn off the hearing aid when it is not in use.
Putting on and removing the hearing aid
To put on your hearing aid:
1
2
1. Insert the ear-set in the ear while holding the
lower part of the tube. Pulling the outer ear up-
wards and backwards at the same time can be
helpful.
2. Then place the hearing aid behind the ear. The
hearing aid should rest comfortably on the ear,
close to your head.
Your hearing aid can be fitted using different types of ear-sets. See the sep-
arate ear-set manual for more information about your ear-set.
NOTE
If the hearing aid doesn't feel comfortable, or if it doesn't fit properly, causing
irritation, redness or the like, contact your hearing care professional.
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Removing the hearing aid
Start by removing the hearing aid from behind
the ear.
Then take the ear-set carefully out of the ear
canal while you hold the lower part of the tube.
Programs
PROGRAMS USE
Universal For everyday use
Quiet Special program for listening in quiet environ-
ments
Transport For listening in situations with noise from cars,
trains, etc.
Urban For listening in situations with changing sound
levels (in supermarkets, noisy workplaces or sim-
ilar)
Party For listening in situations with many people talk-
ing at the same time
Music For listening to music
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PROGRAMS USE
T With this program you listen through the hearing
aid's telecoil, which allows you to listen directly
to the sound without background noise (requires
a teleloop system)
M+T This program is a combination of the hearing
aid's microphone and the telecoil. You listen to
the sound source, but can also hear other sounds
SPECIAL PROGRAMS USE
Zen Plays tones or noise for a relaxing sound back-
ground. For more information, see under "The
Zen program"
Phone This program is designed for listening to phone
conversations
SMARTTOGGLE PRO-
GRAMS USE
Zen+ This program is similar to Zen but allows you to
listen to different types of tones or noise
Phone+ This program is designed for listening to phone
conversations
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NOTE
The names in the list of programs are the default names. Your hearing care pro-
fessional can also select a program name from a preselected list. Then it is even
easier for you to select the right program in each listening situation.
NOTE
You can only have one SmartToggle program on your hearing aid.
Depending on your hearing loss, your hearing care professional can activate
the Audibility Extender feature. Ask your hearing care professional if you
could benefit from this.
If your needs and preferences change over time, your hearing care profes-
sional can easily change your program selection.
Sound and program adjustment
If you have two hearing aids, the push button can be programmed in several
ways:
As a dedicated program button:
To change programs, just tap the button. To access and exit SmartToggle
programs, push and hold the push button down for more than one second
(this setting is optional). Once you have accessed the SmartToggle pro-
gram, you can change among the different Zen styles by short taps on the
button.
As a dedicated sound adjustment button:
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Tap the button on your right hearing aid if you’d like more audibility and
more volume. If you need to decrease the volume or you’d like more com-
fort, tap the button on your left hearing aid.
A long push on either of your hearing aids will mute and unmute the sound
(this setting is optional).
As a combined program and sound adjustment button:
If you have this option, tap the button on your right hearing aid if you’d like
more audibility and more volume. If you need to decrease the volume or if
you’d like more comfort, just tap the button on your left hearing aid. A long
push on either of your hearing aids will change programs.
If you only have one hearing aid, a short tap will change programs and a
long tap will allow you to access the SmartToggle programs.
Using a phone with your hearing aids
When you use a phone, hold it against your head
at an angle above your ear, rather than directly
against the ear.
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CLEANING
Tools
You will receive the following cleaning tools with your hearing aid.
1. 2. 3. 4. 5.
1. Cloth
2. Brush
3. Long wax removing tool
4. Short wax removing tool
5. Battery magnet
Cleaning the hearing aid
Cleaning your hearing aid every day will make it more efficient and more
comfortable to wear. Wipe the hearing aid with a soft cloth (for example:
the cloth you received from your hearing care profes-
sional).
If the microphone openings are still blocked, contact
your hearing care professional.
Dry your hearing aid quickly if it gets wet, or if you perspire heavily. Some
people use a special dehumidifier like Widex Dry-Go UV to help keep their
hearing aids dry and clean. Ask your hearing care professional if this is right
for you.
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When not in your ears leave the battery compartment open to ventilate the
hearing aid.
For information on how to clean your ear-set, see the ear-set manual.
Do not use any kind of liquid or disinfectant to clean your hearing aid.
Clean and inspect your hearing aid every day after use to check that it is
not broken. If the hearing aid breaks while you are wearing it, leaving
small fragments in your ear canal, contact your doctor. Never try to take
out the fragments yourself.
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ACCESSORIES
You can use a variety of accessories with your hearing aid. To see whether
you could benefit from using these accessories, ask your hearing care pro-
fessional.
Name Use
RC-DEX remote control
TV-DEX for listening to TV and audio
PHONE-DEX for easy landline use
FM+DEX for streaming audio and FM signals
T-DEX for connecting hearing aids to mobile phones via a telecoil
UNI-DEX for connecting hearing aids to mobile phones
CALL-DEX for easy wireless connection to mobile phones
COM-DEX for wireless connection to mobile phones and other devices
via bluetooth
COM-DEX Re-
mote Mic for helping hearing aid users hear speech in difficult listening situations
Available in some countries only.
Compatibility with smartphones
You can see a list of compatible smartphones, tablets, etc, at:
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